| Chipaca | tappi: ping | 05:11 |
|---|---|---|
| pazo | Hmm... I just bought a song from Ubuntu One, but download status keeps saying "Queued...". Server problems or just me? | 13:44 |
| karni | hi guys | 14:05 |
| pazo | After buying a song in the Music Store the status keeps staying "Queued...". Any hints on what's wrong? | 15:35 |
| karni | pazo: I've seen your quetion before, but can't help. You'll have more luck tomorrow, as U1 devs are away during weekends. Please come back tomorrow :) | 15:39 |
| karni | pazo: Sorry for the inconvenience. | 15:39 |
| pazo | Ok. Thanks! | 15:40 |
| karni | pazo: You're welcome. Sorry I can't help. | 15:41 |
| tappi | Chipaca ? | 16:48 |
| FiReSTaRT | hey guys.. relatively stupid question.. can i add my cc to my U1 account if i'm not ordering any services? i tried following the wiki but didn't find anything useful.. i just wanna have it entered and handy in case i decide to buy a song or two | 21:27 |
| karni | FiReSTaRT: cc ? | 21:31 |
| FiReSTaRT | karni: credit card number | 21:32 |
| beuno | FiReSTaRT, we don't store credit card numbers | 21:32 |
| FiReSTaRT | karni: i currently have no credit card registered with canonical... i'd like to have it in case i decide to buy some tunes | 21:32 |
| beuno | so you can't | 21:32 |
| karni | FiReSTaRT: I think the best option answer is "You should provide it during your purchase" | 21:32 |
| beuno | hi karni! | 21:32 |
| karni | beuno: hi beuno | 21:33 |
| beuno | I owe you replies | 21:33 |
| karni | and that's good they don't store it | 21:33 |
| karni | beuno: np | 21:33 |
| beuno | tomorrow, promise | 21:33 |
| karni | beuno: we'll talk tomorrow, that's fine. | 21:33 |
| FiReSTaRT | beuno: ahhh ok.... i didn't know that.. so if i go through rhythmbox i'd be asked to enter my cc every time i decide to make a purchase? | 21:33 |
| beuno | FiReSTaRT, yeah, we do auto-renew subscriptions, but that works differently, and we don't save the actual credit card information | 21:34 |
| FiReSTaRT | beuno: you may wanna consider having it as an option for better user experience.. turned off by default but with a fairly prominent check-box.. unless security would be a major money drain and that's why the feature is off | 21:35 |
| FiReSTaRT | now that i'm going through the faq, it looks like i'll only have the indies as an option, which is not such a bad thing.. the mainstream music scene has gone to [expletive removed] over the last few years | 21:37 |
| beuno | FiReSTaRT, we are working on such an option, yes :) | 21:40 |
| FiReSTaRT | beuno: one other suggestion.. purchased content should not go against a user's storage quota... i don't see myself buying a whole lot of music, so it doesn't affect me, but i would like to see U1 become a really successful biz model, so i'm offering a bit of constructive criticism :) | 21:41 |
| beuno | FiReSTaRT, so, we discussed it, and it's just too complicated to implement | 21:42 |
| beuno | purchased music does, however, go over the quota if it's full | 21:43 |
| FiReSTaRT | beuno: i know.. i just think it would bring the sales down a bit, at least from the north american consumer's perspective | 21:43 |
| * beuno nods | 21:44 | |
| FiReSTaRT | of course that may involve some metadata tagging and it might involve a way to get ISO images with the same tags, so it might be a bit of a hassle to implement.. if it's not an issue, i'd STRONGLY recommend putting music outside the quotas | 21:46 |
| FiReSTaRT | ok off to get back to the renos.. thanks for the heads up on the cc thing :) | 21:49 |
| FiReSTaRT | ciao | 21:49 |
| === Ubuntu is now known as Othercirick | ||
| FiReSTaRT | ooops another question.. what's that start date thing when entering a cc (buying a tune to try out the service)? | 21:53 |
| FiReSTaRT | afik all you need are the #, expiry, name and validation | 21:54 |
| FiReSTaRT | ok wasn't necessary | 21:59 |
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