[05:11] tappi: ping [13:44] Hmm... I just bought a song from Ubuntu One, but download status keeps saying "Queued...". Server problems or just me? [14:05] hi guys [15:35] After buying a song in the Music Store the status keeps staying "Queued...". Any hints on what's wrong? [15:39] pazo: I've seen your quetion before, but can't help. You'll have more luck tomorrow, as U1 devs are away during weekends. Please come back tomorrow :) [15:39] pazo: Sorry for the inconvenience. [15:40] Ok. Thanks! [15:41] pazo: You're welcome. Sorry I can't help. [16:48] Chipaca ? [21:27] hey guys.. relatively stupid question.. can i add my cc to my U1 account if i'm not ordering any services? i tried following the wiki but didn't find anything useful.. i just wanna have it entered and handy in case i decide to buy a song or two [21:31] FiReSTaRT: cc ? [21:32] karni: credit card number [21:32] FiReSTaRT, we don't store credit card numbers [21:32] karni: i currently have no credit card registered with canonical... i'd like to have it in case i decide to buy some tunes [21:32] so you can't [21:32] FiReSTaRT: I think the best option answer is "You should provide it during your purchase" [21:32] hi karni! [21:33] beuno: hi beuno [21:33] I owe you replies [21:33] and that's good they don't store it [21:33] beuno: np [21:33] tomorrow, promise [21:33] beuno: we'll talk tomorrow, that's fine. [21:33] beuno: ahhh ok.... i didn't know that.. so if i go through rhythmbox i'd be asked to enter my cc every time i decide to make a purchase? [21:34] FiReSTaRT, yeah, we do auto-renew subscriptions, but that works differently, and we don't save the actual credit card information [21:35] beuno: you may wanna consider having it as an option for better user experience.. turned off by default but with a fairly prominent check-box.. unless security would be a major money drain and that's why the feature is off [21:37] now that i'm going through the faq, it looks like i'll only have the indies as an option, which is not such a bad thing.. the mainstream music scene has gone to [expletive removed] over the last few years [21:40] FiReSTaRT, we are working on such an option, yes :) [21:41] beuno: one other suggestion.. purchased content should not go against a user's storage quota... i don't see myself buying a whole lot of music, so it doesn't affect me, but i would like to see U1 become a really successful biz model, so i'm offering a bit of constructive criticism :) [21:42] FiReSTaRT, so, we discussed it, and it's just too complicated to implement [21:43] purchased music does, however, go over the quota if it's full [21:43] beuno: i know.. i just think it would bring the sales down a bit, at least from the north american consumer's perspective [21:44] * beuno nods [21:46] of course that may involve some metadata tagging and it might involve a way to get ISO images with the same tags, so it might be a bit of a hassle to implement.. if it's not an issue, i'd STRONGLY recommend putting music outside the quotas [21:49] ok off to get back to the renos.. thanks for the heads up on the cc thing :) [21:49] ciao === Ubuntu is now known as Othercirick [21:53] ooops another question.. what's that start date thing when entering a cc (buying a tune to try out the service)? [21:54] afik all you need are the #, expiry, name and validation [21:59] ok wasn't necessary