[05:11] <Chipaca> tappi: ping
[13:44] <pazo> Hmm... I just bought a song from Ubuntu One, but download status keeps saying "Queued...". Server problems or just me?
[14:05] <karni> hi guys
[15:35] <pazo> After buying a song in the Music Store the status keeps staying "Queued...". Any hints on what's wrong?
[15:39] <karni> pazo: I've seen your quetion before, but can't help. You'll have more luck tomorrow, as U1 devs are away during weekends. Please come back tomorrow :)
[15:39] <karni> pazo: Sorry for the inconvenience.
[15:40] <pazo> Ok. Thanks!
[15:41] <karni> pazo: You're welcome. Sorry I can't help.
[16:48] <tappi> Chipaca ?
[21:27] <FiReSTaRT> hey guys.. relatively stupid question.. can i add my cc to my U1 account if i'm not ordering any services? i tried following the wiki but didn't find anything useful.. i just wanna have it entered and handy in case i decide to buy a song or two
[21:31] <karni> FiReSTaRT: cc ?
[21:32] <FiReSTaRT> karni: credit card number
[21:32] <beuno> FiReSTaRT, we don't store credit card numbers
[21:32] <FiReSTaRT> karni: i currently have no credit card registered with canonical... i'd like to have it in case i decide to buy some tunes
[21:32] <beuno> so you can't
[21:32] <karni> FiReSTaRT: I think the best option answer is "You should provide it during your purchase"
[21:32] <beuno> hi karni!
[21:33] <karni> beuno: hi beuno
[21:33] <beuno> I owe you replies
[21:33] <karni> and that's good they don't store it
[21:33] <karni> beuno: np
[21:33] <beuno> tomorrow, promise
[21:33] <karni> beuno: we'll talk tomorrow, that's fine.
[21:33] <FiReSTaRT> beuno: ahhh ok.... i didn't know that.. so if i go through rhythmbox i'd be asked to enter my cc every time i decide to make a purchase?
[21:34] <beuno> FiReSTaRT, yeah, we do auto-renew subscriptions, but that works differently, and we don't save the actual credit card information
[21:35] <FiReSTaRT> beuno: you may wanna consider having it as an option for better user experience.. turned off by default but with a fairly prominent check-box.. unless security would be a major money drain and that's why the feature is off
[21:37] <FiReSTaRT> now that i'm going through the faq, it looks like i'll only have the indies as an option, which is not such a bad thing.. the mainstream music scene has gone to [expletive removed] over the last few years
[21:40] <beuno> FiReSTaRT, we are working on such an option, yes  :)
[21:41] <FiReSTaRT> beuno: one other suggestion.. purchased content should not go against a user's storage quota... i don't see myself buying a whole lot of music, so it doesn't affect me, but i would like to see U1 become a really successful biz model, so i'm offering a bit of constructive criticism :)
[21:42] <beuno> FiReSTaRT, so, we discussed it, and it's just too complicated to implement
[21:43] <beuno> purchased music does, however, go over the quota if it's full
[21:43] <FiReSTaRT> beuno: i know.. i just think it would bring the sales down a bit, at least from the north american consumer's perspective
[21:44]  * beuno nods
[21:46] <FiReSTaRT> of course that may involve some metadata tagging and it might involve a way to get ISO images with the same tags, so it might be a bit of a hassle to implement.. if it's not an issue, i'd STRONGLY recommend putting music outside the quotas
[21:49] <FiReSTaRT> ok off to get back to the renos.. thanks for the heads up on the cc thing :)
[21:49] <FiReSTaRT> ciao
[21:53] <FiReSTaRT> ooops another question.. what's that start date thing when entering a cc (buying a tune to try out the service)?
[21:54] <FiReSTaRT> afik all you need are the #, expiry, name and validation
[21:59] <FiReSTaRT> ok wasn't necessary