/srv/irclogs.ubuntu.com/2011/01/13/#ubuntu-bugs.txt

emerhello?00:31
emerhello00:31
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awkguys libunistring0 package is broken for maverick, any idea on a fix for this, as I currently can't build a kernel.11:30
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otto__Hello! I've seen the invisible mouse bug on 5 different Ubuntu Lucid installed computers this fall. One afternoon I spent time debugging it and I found tens of duplicates of the bug reported at Launchpad. I added most of the duplicates to bug #492782. Why does the heat counter not give more points to when the bug report has 30 duplicates?11:51
ubot2Launchpad bug 492782 in xserver-xorg-video-intel (Ubuntu) (and 1 other project) "Mouse cursor disappears after restarting screen (xrandr / resume) (affects: 89) (dups: 30) (heat: 434)" [Undecided,Confirmed] https://launchpad.net/bugs/49278211:51
otto__Isn't the correct way to handle duplicates that you mark all later bug reports as duplicates of the first report? The heat calculation however does not favor this. I should rather make all bug reports duplicates of the newest bug report to maximize it's heat.11:55
ansgarIs somebody here folloing the `Forwarding bugs upstream' thread on debian-devel@?  Isn't part of the problem (forwarding bug reports upstream etc.) one of the tasks Ubuntu's Bug Squad tries to do for Ubuntu?12:32
ari-tczewansgar: we'd also forward bugs/patches to upstream12:36
ansgarSo we just have to unleash Ubuntu's Bug Squad on Debian's BTS ;-)12:36
shadeslayeris it possible to send a bug report with details saved with ubuntu-bug --save log1 ?12:48
shadeslayergot it :)13:33
jordangood (morning), I have a question about editing a ticket13:42
jordanhttps://bugs.launchpad.net/ubuntu/+source/transmission/+bug/66194713:42
ubot2Launchpad bug 661947 in transmission (Ubuntu) (and 1 other project) "Transmissions fails with "too many open files" (affects: 1) (heat: 40)" [Undecided,New]13:42
jordanI'm wanting to attach this to upstream ticket https://trac.transmissionbt.com/ticket/3504#comment:3213:42
jordantypically I do this by hitting "also affects project" and launchpad asks me for the url of the upstream ticket13:43
jordanhowever in 661947 it's already associated with the upstream project (but not the ticket #) and I don't see how to tell 661947 about upstream 350413:44
Tiibiidiisomeone is running lucid, here?14:00
dreewillschadeslayer: could you please tell me how you save the crash report?14:08
shadeslayerdreewill: ubuntu-bug --save foo.log packagename14:10
shadeslayerand then use : ubuntu-bug -c foo.log to report14:10
dreewillshadeslayer: thx! was also looking for exactly that one.14:11
gnomefreakinstall 10.10 irssi irssi-scripts nvidia-current than upgrade to natty, update-manager fails using dist-upgrade it wants to remove ubuntu-desktop and install a bunch of kde apps/libs. is there a reason for this?14:24
gnomefreakupdate-manager fials becuase it wants to remove ubuntu-desktop. im mosr concerned about kde stuff14:25
gnomefreaka/mosr/more14:25
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gobbehmmh, can someone help me with bug 70023915:53
ubot2Launchpad bug 700239 in linux (Ubuntu) "cannot connect with wireless-lan (affects: 1) (heat: 8)" [Undecided,Incomplete] https://launchpad.net/bugs/70023915:53
gobbeit's now solved with updates15:53
gobbeso how do i end the bug "proper way"15:53
charlie-tcagobbe: change the status to invalid and copy/paste the response from https://wiki.ubuntu.com/Bugs/Responses#Bugs%20resolved%20after%20update%20or%20config%20change into comments15:59
charlie-tcathanks for doing that15:59
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gobbethank you16:20
gobbei will do it16:20
gobbedone now16:21
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jordanI'd like to give bug 661947 a link to upstream ticket https://trac.transmissionbt.com/ticket/3504. "Also Affects Project" usually gives an entry field for the URL, but I don't see how to do it in this ticket. Any ideas?17:40
ubot2Launchpad bug 661947 in transmission (Ubuntu) (and 1 other project) "Transmissions fails with "too many open files" (affects: 1) (heat: 40)" [Undecided,New] https://launchpad.net/bugs/66194717:40
charlie-tcajordan: click the little down arrow to the left of the top package, Transmission17:42
charlie-tcaThen you can just add the URL, since that is the upstream project17:42
jordand'oh, how did I miss that17:42
jordanthanks charlie-tca17:42
charlie-tcaYou are welcome17:43
charlie-tcaWe hide those things17:43
evilvish;p17:43
evilvishgosh, i wish lp folks would just let other know when they change the mailnotifiers17:45
evilvishi mean the wording in those "you have been assigned" mails17:46
evilvishit broke a bunch of filters :/17:46
charlie-tcaevilvish: sounds like the filters have to be different? ;-)18:02
charlie-tcaOTOH, I dump all bugs in one folder, too18:03
evilvishwell, it was gmail filtering.. so had to filter with the 'standard' words18:03
evilvishbut in evo i can filter the hell out of bugmail :D18:04
nonix4x18:05
gobbehmmh, what about bug 694392. Creator have fixed it and it seems not to be bug, or atleast creator doesn't remember how did he manage to get that kind of problem, and i cannot re-produce the thing19:08
ubot2Launchpad bug 694392 in installation-guide (Ubuntu) "not boot windows vista or ubuntu 10.10 (affects: 1) (heat: 175)" [Undecided,Incomplete] https://launchpad.net/bugs/69439219:08
gobbehow do i "close" it properly?19:08
charlie-tcamark it invalid, with a comment that it can not be reproduced19:09
gobbeok19:11
gobbethank you :)19:11
charlie-tcagobbe: You are welcome. Thanks for helping with bugs.19:24
gobbethat's fine, i want to contribute more to ubuntu because i'v been using it since 2005, provided support in irc for years but i want to do something more concrete19:28
charlie-tcaBugs always welcomes more help!19:30
ElPasmoHi all, I think bug 701995 is ready to  be set to Triaged with a Low importance, can someone do it for me?19:35
ubot2Launchpad bug 701995 in xchat-gnome (Ubuntu) (and 1 other project) "Connect window is displayed when using the --url option (affects: 1) (heat: 8)" [Undecided,Confirmed] https://launchpad.net/bugs/70199519:35
Jeruvyanything to look at today?19:41
charlie-tcasure19:42
charlie-tcahttps://wiki.ubuntu.com/UbuntuBugDay/2011011319:43
JeruvyThanks.19:43
charlie-tcaElPasmo: done19:44
ElPasmoty charlie-tca :)19:44
JeruvyPerfect time for launchpad to time out ;)19:45
charlie-tcaNah, it does this constantly now19:50
charlie-tcatry refresh or F519:50
ElPasmoI think bug 693385 is ready to  be set to Triaged with a Low importance, can someone do it for me?19:53
ubot2Launchpad bug 693385 in empathy (Ubuntu) "empathy shows offline contacts when I ask it not to and I expand a group with the space key (affects: 2) (heat: 12)" [Low,Confirmed] https://launchpad.net/bugs/69338519:53
charlie-tcaElPasmo: not being real familiar with empathy, should that go upstream or is it something Ubuntu will fix?19:58
charlie-tcaIs that an Ubuntu shortcut or a gnome shortcut, I guess is the question19:58
ElPasmoYou are absolutely right charlie-tca, I forgot to add the bugwatch... no it's correct :)20:00
janpolHi everyone, please set status to triaged with importance low (if I am wrong, please feel free to correct me) to bug 613836 since it can be easily worked around and only affects users using the Kubuntu's netbook workspace . Thanks in advance20:29
ubot2Launchpad bug 613836 in plasma-netbook (Ubuntu) "After first reboot of Kubuntu Maverick (netbook workspace), the user is presented with a page telling he/she must have an opendesktop.org account (affects: 7) (heat: 40)" [Undecided,Confirmed] https://launchpad.net/bugs/61383620:29
charlie-tcajanpol: don't take the iso testing tag away. It stays with the bug report forever20:33
charlie-tca(and, yes, that will come with experience)20:33
janpolok, I thought, since I can reproduce it with a fresh install of Kubuntu, that I should remove the tag20:34
hjdHi all. I confirmed bug 696537 before I realized it was only assigned to Ubuntu. Should I just tag it 'needs-reassignment' or does someone knows where it belongs?20:39
ubot2Launchpad bug 696537 in ubuntu "Left cycle button is wrong way round for backgrounds with multiple images (affects: 1) (heat: 8)" [Undecided,Confirmed] https://launchpad.net/bugs/69653720:39
hjdI assume it should probably be assigned to the correct package, for anyone to find it.20:39
charlie-tcajanpol: I think the importance should be medium, though since it is a core package for kubuntu - A bug that has a moderate impact on a core application.20:41
charlie-tcaI concur with the easy workaround, though. It is really a tossup20:41
janpolEven if it's only related to the widget?20:42
charlie-tcaYes, it can still be medium depending on number of users affected. Does this affect every user that installs the package?20:44
janpolEvery user that uses the plasma workspace, you don't need to install anything, that widget comes by default20:45
charlie-tcaThen it should probably be medium based on expected impact20:46
charlie-tcaEven though it is very easy to work around it, it will affect a very large number of users20:46
charlie-tcahjd: the correct package should be     gnome-control-center     I think20:47
charlie-tcaYou can just change it in the bug20:47
charlie-tcajanpol: when we look at high or critical, we see a reference to impacting the users. This will have a small impact, but on every user.20:49
janpolOk, thanks charlie20:49
charlie-tcajanpol: done. Thank you very much for helping and for being patient20:50
janpolI think is the other way around, thank YOU for the help, and specially the patience :)20:51
hjdcharlie-tca: reassigned it. Thanks. Wasn't sure what to leave as a comment, so I left it blank.20:51
charlie-tcaThat will be fine. Is that ready to set importance? What do you want it set to?20:52
charlie-tcaFor those trying to make decisions about importance, please read https://wiki.ubuntu.com/Bugs/Importance20:52
charlie-tcaThere is a very good list of responses to use for different actions,  you can copy and paste the responses in the boxes.20:53
charlie-tcahttps://wiki.ubuntu.com/Bugs/Responses20:54
charlie-tca+20:58
hjdI think it could be set to Low, since it is working as intended except for the arrow pointing the wrong way.21:04
charlie-tcaGreat! Is that in Unity, by any chance?21:07
charlie-tcahjd: done. Thanks for helping with bugs. We appreciate any help around here.21:08
hjdwell, I try to help out a bit where I can :) I'm running Classic desktop (gnome), not Unity, btw.21:13
charlie-tcaEven better, then. Unity bugs get special care, somehow ;-)21:16
micahgbdmurray: upgrade is listed on the wiki Tags page, but isn't an official distro tag in LP, can I add it?21:24
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