/srv/irclogs.ubuntu.com/2011/01/15/#ubuntu-bugs.txt

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e01hello00:56
e01after dist-upgrade my natty, the indicators from panel disapearing00:57
e01and the appmenu too00:57
e01also i see that i have new akonadytray and nepomuk backup, whaat are they, and is the indicators will apear again with new update00:59
TakyojiIf I'm reporting a kernel regression bug regarding USB, whereas the steps to recreating the bug is "plug in any USB device", should I answer Yes or No to "Can you reproduce this bug with a specific series of steps"04:39
jmarsdenTakyoji: If every Ubuntu user had a bug whenever they "plug in any USB device", I think we'd all already have heard of this bug? :)  I'd say yes, but in your steps, state what USB device you are actually using for your testing.04:45
jzacshhi, how do i file a bug on launchpad? clicking "report a bug" brings me to a wiki page that basically shows me the only way to file a bug is based on a PID -- which doesn't make sense for my case.05:09
jmarsdenjzacsh: Are you running software that is not in a package, and the bug relates to that unpackaged software??  Since all normally-installed software in Ubuntu comes packaged, logically it "makes sense" to provide a package name when reporting a bug.  What case do you have that does not involved any package at all?05:14
jzacshjmarsden: what i understood from the wiki, is that gettig to a bug reporting page means running ubuntu-bug $(pidof app)05:15
jmarsdenjzacsh: Only if you have a crashed app involved, I think.  Try   ubuntu-bug name-of-package05:16
jmarsdenFor more details, man ubuntu-bug shows all the possible things you can type after "ubuntu-bug" :)05:17
jzacshjmarsden: yes, i just did and it seems i couldn'td do something like `ubuntu-bug libedit python mysql php-cli`05:18
jmarsdenWell, pick ONE package and you will be fine :)05:19
jzacshjmarsden: apport-bug script isn't going to gather unnecessary meta data about that particular package?05:20
jzacshthis semes fairly convoluted05:21
jzacshs/semes/seems/05:21
jmarsdenWho cares?  It will report its version etc.  It's a response to way to many bugs being filed against nothing in particular and being impractical to triage as a result, I believe.05:21
jmarsdenKnowing which package the software concerned is is pretty fundamental to most good bug reports, isn't it?05:22
jzacshjmarsden: agreed05:23
jmarsdenSo this is a way to "force" users to specify a package, that's all.  If it also allows automated gathering of info that will help people reproduce and fix the bug, at least for some common classes of bug, so much the better.05:24
jzacshjmarsden: i think "force" is a little over the top. i just watched this sh script crash05:25
jzacshrightfully so, because i picked a random package  (python) -- wich tried to make intelligent decisions on my behalf (rightfully so) and picked python-defaults05:26
jzacshso if i submitted a bug, the breadcrum in launchpad would be "python packages"05:26
jzacshwhich, i think is convoluted. i understnad the need for this interface. but i don't think that there should be such a black and white you _MUST_ do it this way, bug reporting system.05:27
jmarsdenjzacsh: If you can come up with a better way to balance the need of those working on Ubuntu bugs to be able to actually work on them, and the needs of users, submit it as a blueprint on LP and see what happens :)05:28
jzacshI'm 99.99% certain it will turn out a bug in launchpad, with me linking back to the thread, and causing people to readback a bunch of user's discussing how to figure out the the package in question05:28
jzacshjmarsden: thanks for the help. maybe someone else will submit a blueprint, this single bug i'm trying to contribute help for is turning out complicated enough just to submit for tonight :)05:29
jmarsdenBy now you've spent more time discussing this than it would have taken to file a bug report... do you have a bug number for it yet?05:29
jzacshjmarsden: i refuse to file a bug under python packages, so no. if you'd like i cna come back and tell you the ubuntu forum thread number.05:30
jmarsdenNever mind.  I don't generally spend time in the forums :)  I'm not in any way anything official regarding Ubuntu, I just wanted to see what the bug really was at the end of all this discussion :)05:31
jzacshjmarsden: i also don't spend time in the forums, which is why i'm also upset, i'll have to watch this time wasted in there05:31
jmarsdenOk... if you want to find a bug against ubuntu-bug for being hard to use, I suppose you can do that too :)05:32
jzacshjmarsden: great idea! thank you for the suggestion05:33
jmarsdenI think it's been done before, but you're welcome.05:33
JDothi08:04
JDothi im trying to upgrade to ubuntu 10.10and i seens like it is hung up at replacing. config,file/etc/default /grub eith new version08:13
wolfpackwhat should be done when bugs are reported in languages other than English ?08:32
evilvishwolfpack: https://lists.ubuntu.com/archives/ubuntu-bugsquad/2010-December/002948.html09:26
wolfpackthanks evilvish09:29
evilvishnp..09:29
nisshhevilvish, eh, is it some kind of joke that on 10.10, the About Ubuntu thing tells me im using 11.04? :)09:32
evilvishnisshh: nah.. i guess you are just so much more special ;)09:32
nisshhhehe09:33
* evilvish checks if he is special too! 09:33
nisshhheh09:33
evilvish\o/ me too!!09:34
nisshhevilvish, yeah, looks like someone overlooked something back at release time :)09:35
evilvishnisshh: i think it was something about a 'help' menu or something that was not displayed properly.. it was showing some garbled unicode symbols , that fix first landed in Natty iirc, and got backported where someone overlooked09:37
nisshhhaha09:38
nisshhvery smooth09:38
nisshhnice work backporting a fix that was version specific :)09:38
AbhiJithi09:56
AbhiJitthis bus is there since more than one year09:56
AbhiJitand nothing has done for it. it affects me too. i can confirm it.09:56
AbhiJitanyone can please mark its importance and sent it upstream please?09:56
AbhiJithttps://bugs.launchpad.net/ubuntu/+source/unhide/+bug/37689109:56
ubot2Launchpad bug 376891 in unhide (Ubuntu) ""unhide brute" segmentation fault (affects: 3) (heat: 16)" [Undecided,New]09:56
AbhiJit<AbhiJit> hi09:57
AbhiJit<AbhiJit> this bus is there since more than one year09:57
AbhiJit<AbhiJit> and nothing has done for it. it affects me too. i can confirm it.09:57
AbhiJit<AbhiJit> anyone can please mark its importance and sent it upstream please?09:57
AbhiJit<AbhiJit> https://bugs.launchpad.net/ubuntu/+source/unhide/+bug/37689109:58
ubot2Launchpad bug 376891 in unhide (Ubuntu) ""unhide brute" segmentation fault (affects: 3) (heat: 16)" [Undecided,New]09:58
AbhiJit??10:23
AbhiJitanyone there?10:23
dreewillAbhiJit: just ask a question10:24
AbhiJit<AbhiJit> hi10:25
AbhiJit<AbhiJit> this bus is there since more than one year10:25
AbhiJit<AbhiJit> and nothing has done for it. it affects me too. i can confirm it.10:25
AbhiJit<AbhiJit> anyone can please mark its importance and sent it upstream please?10:25
AbhiJit<AbhiJit> https://bugs.launchpad.net/ubuntu/+source/unhide/+bug/37689110:25
ubot2Launchpad bug 376891 in unhide (Ubuntu) ""unhide brute" segmentation fault (affects: 3) (heat: 16)" [Undecided,New]10:25
AbhiJitdreewill, ^^^10:25
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dreewilli want to look for crashes of background processes. are ther other log files than /var/log/syslog where i can see crashes?11:27
yofelif it's a crash in the sense of a segmentation fault, there should be a message in the kernel log, and apport should catch it if it's enabled11:28
dreewillyofel: thx11:31
hjdhi. I just marked a duplicate of bug 145600. Beyond commenting it is still present in Natty, should I add this comment as well https://wiki.ubuntu.com/Bugs/Responses#A bug that should be handled upstream ?15:33
ubot2Launchpad bug 145600 in gnome-art (Ubuntu) "gnome-art 0.2-6 the "Close" button in Help-> About is not working (affects: 1) (dups: 1) (heat: 2)" [Undecided,Confirmed] https://launchpad.net/bugs/14560015:33
ElPasmoHi all, I think bug 693385 is ready to be set to Triaged. Can someone do it for me?15:47
ubot2Launchpad bug 693385 in empathy (Ubuntu) (and 1 other project) "empathy shows offline contacts when I ask it not to and I expand a group with the space key (affects: 2) (heat: 12)" [Low,Confirmed] https://launchpad.net/bugs/69338515:47
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daltentyHi. Could someone please mark Bug #695916 as wishlist?18:36
ubot2Launchpad bug 695916 in empathy (Ubuntu) "empathy won't allow yahoo video chat (affects: 1) (heat: 223)" [Undecided,Incomplete] https://launchpad.net/bugs/69591618:36
bcurtiswxdaltenty, done18:51
daltentybcurtiswx: Thanks18:57
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