drew212micahg: what do we do with bug reports complaining about viruses, turn it into a question?03:25
drew212see bug 70472503:26
ubot2Launchpad bug 704725 in firefox-3.0 (Ubuntu) "virus in my outgoing emails (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/70472503:26
micahgdrew212: yep03:27
drew212micahg: i also tagged bug 701217 as regresion-updates as the user was using the version installed by default on his system (3.6.10? i believe)03:30
ubot2Launchpad bug 701217 in firefox (Ubuntu) "does not remember 'customer number' but says it has. (affects: 1) (heat: 8)" [Undecided,Incomplete] https://launchpad.net/bugs/70121703:30
drew212but i'm unaware how to proceed03:30
micahgdrew212: ok03:31
drew212i wasn't sure if marking it as a regression was correct, but i didn't think you were online (it connected me to #ubuntu rather than ubuntu-bugs first)03:31
micahgdrew212: you could ask the user to downgrade to the release version and just test this one site03:32
drew212can you downgrade without compiling from source?03:33
micahgdrew212: the release pocket is always available03:33
drew212micahg: how would one do that? using synaptic?03:34
micahgthat could work03:34
drew212micahg: there's another way?03:35
micahgany of the package managers03:35
drew212micahg: i wouldn't know how to do that =P03:37
drew212micahg: i'm not a poweruser yet =X03:37
drew212micahg: i'm looking in synaptic right now but i cant find anything labeled 3.6.1003:38
drew212micahg: found it =)03:38
drew212micahg: seems that force version isn't working for me though =X03:44
drew212micahg: any ideas?03:47
drew212how does a user install a non-default version of a package? I cannot get it to work04:02
micahgsudo apt-get install PKG=version04:09
drew212do we still ask users to translate their bug reports into english for us?04:19
micahgdrew212: convert to question or use google translate04:20
micahgdrew212: there should be a canned response for the translations stuff now04:21
drew212micahg: thanks, looks like you're the only one who's alive tonight =P04:22
micahgdrew212: eh, that's relative04:22
drew212micahg: does IcedTea have problems with youtube?04:31
micahgdrew212: err, Youtube is Flash, IcedTea is Java04:32
drew212micahg: blah... i must be past ballmer's peak =D04:33
drew212micahg: how about gnash then?04:34
micahgdrew212: maybe, natty or maverick version should work04:34
drew212micahg: lucid... 0.8.704:34
micahgdrew212: nope04:35
* micahg might try to backport it04:35
drew212should i suggest installing adobe if he wants to view youtube until it gets backported?04:37
micahgdrew212: yes, you can file a backport request as well if you like04:38
drew212micahg: i wouldn't know how to do that =(04:40
micahg!backports | drew21204:40
ubot2drew212: If new updated Ubuntu packages are built for an application, then they may go into Ubuntu Backports. See https://help.ubuntu.com/community/UbuntuBackports - See also !packaging04:40
drew212micahg: i'm on that page already =P04:40
micahgdrew212: er, I would've worded that youtube one a little differently04:59
drew212micahg: lol how?05:26
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* drew212 frowns13:54
drew212I did my 5-a-day yesterday and it doesn't show up on the statistics =(13:54
yofeldrew212: it counts from 0:00 UTC until 0:00 UTC - you need to map that to your  local time to define "yesterday"13:56
yofeldrew212: what's your name on launchpad?13:57
yofeldrew212: your last contribution was Mon Jan 17 21:51:35 UTC 2011 - and the next Wed Jan 19 03:24:11 UTC 2011 - so nothing for the 18th - but you already have the necessary count for today14:01
kamusinlaunchpad has not updated his records (karma) since 3 days (by the way)14:03
yofelwell, that happened to me too a few times, but 5-a-day uses the mails, so it won't be affected by that14:04
drew212yofel: shoot, so i need to complete them 6 hours before midnight =P14:05
drew212if its based off of UTC14:05
drew212i completed them after 9 =P14:06
drew212i need to get them done from 6pm to 6pm14:06
drew212yofel: oh well =P, the statistics aren't what's important, the participation/experience is14:07
yofelif you're curious, here's the raw data - it's in 'unixtime,bug#' form http://reports.qa.ubuntu.com/reports/five-a-day/people/14:07
yofellags behind a few hours though14:07
trinikronogood morning triage ninjas o/14:11
yofelhi trinikrono14:12
trinikronoyofel: did you know about packaging bugs?14:13
trinikrono* do14:13
yofelnot too much14:13
trinikronohey does anyone use smplayer i want to triage a bug15:14
trinikronoplease set importance on bug 606607 to low15:29
ubot2Launchpad bug 606607 in smplayer (Ubuntu) (and 1 other project) "SMPlayer can't correct detect version of installed mplayer (affects: 5) (heat: 28)" [Undecided,Confirmed] https://launchpad.net/bugs/60660715:29
micahgtrinikrono: that makes the package unusable15:54
trinikronomicahg: lol it still works15:54
trinikronolook at the screenshot15:55
trinikronoit still plays the files15:55
micahgtrinikrono: ah, ok, from the text it sounded worse15:55
trinikronoyou can try it out smplayer is nicee15:55
trinikronocan i harass you about the needs-packing yet?15:56
micahgtrinikrono: done15:59
PaoloRotoloHi all18:15
=== bilalakhtar_ is now known as cdbs
indusis one daniel chen here19:09
indusor anyone really19:09
indushmm nothing seems to happen19:10
charlie-tcabug 57772719:11
ubot2Launchpad bug 577727 in ia32-libs (Ubuntu) "Ubuntu 10.04 sound lag with enemy territory quake wars (affects: 23) (heat: 132)" [Undecided,Triaged] https://launchpad.net/bugs/57772719:11
indushow do i get some dev to look at this19:11
charlie-tcareading it, I see three or four have looked at it and even given some workarounds19:12
charlie-tcaI expect it is a matter of priority now. the developers are trying to get the development version to work, which is highter priority than fixing something with workarounds19:13
charlie-tcaheh, caught in the netspit...19:15
JackyAlcineindus: Well, the issue isn't rooted in the game, it's PulseAudio's fault. It interacts like a web connection, so that annoying noise is result of that and its resources being taken up.19:20
indusJackyAlcine, noise? there is delay19:23
indusJackyAlcine, so i thought, since its a game from id, the only people who make top budget games for linux too some devs might look at the bug19:24
charlie-tcaindus: I expect it is a matter of priority now. the developers are trying to get the development version to work, which is highter priority than fixing something with workarounds19:24
indushow can i get a dev's attention to this19:24
indusany tips19:24
charlie-tcaask id19:24
induscharlie-tca, they didnt break it, was working fine before19:25
charlie-tcayou already have several devs looking at it. Unfortunately, they may not be able to dedicate their time to you19:25
induscharlie-tca, several devs? how can you say19:25
indusits unassigned bug19:26
charlie-tcaBecause I looked at the report and them19:26
ubot2Launchpad bug 577727 in ia32-libs (Ubuntu) "Ubuntu 10.04 sound lag with enemy territory quake wars (affects: 23) (heat: 128)" [Medium,Triaged]19:26
indus this one?19:26
charlie-tcaI read their comments throughout the report. It has not been ignored19:26
charlie-tcayou put it in here before the netsplit19:26
induswhich one is a dev there19:27
charlie-tcaSometimes, you just have to have some patience, I guess19:29
indusi had a problem like this , after wait for 1 year i came in this room and was redirected to ubuntu-kernel and some nice fella there solved my problem :)19:30
indusa kernel dev19:30
indusso i hoped i can get some help this time too19:30
trinikrono1charlie-tca: can you set 704745 to triaged19:30
trinikrono1its a packaging one :D19:31
trinikrono1bug 70474519:31
ubot2Launchpad bug 704745 in debian (and 1 other project) "[needs packaging] ftimes -- a system baselining and evidence collection tool (affects: 1) (heat: 8)" [Unknown,Unknown] https://launchpad.net/bugs/70474519:31
indusbasically this affects all of id games now , doom3, quake 4 enemy territory19:31
trinikrono1it has everything19:31
charlie-tcaWell, here is the sound people - #ubuntu-audio-help19:31
charlie-tcatrinikrono1: I do not do packaging bugs. I do not feel knowledgeable about it19:32
indusalso, one more point, this affects 32 bit systems too so maybe you can change bug report to reflect it19:32
trinikrono1can you look at it at least charlie-tca19:32
indusi tried with both 32 and 64 bit19:32
trinikrono1it has everything the wiki says19:32
charlie-tcatrinikrono1: If I don't know what I am looking for, it just wastes time19:33
induscharlie-tca, thanks for the audio address , i try there too19:34
charlie-tcaYou are welcome19:34
induscharlie-tca, maybe the ia 32 libs package 'affects' can be changed?19:35
trinikrono1:D does that mean only micahg is going to triage needs packaging bugs?19:35
charlie-tcaNot without knowing what to change it to19:35
indusi dont know how you folks decide it so i leave that to you19:35
charlie-tcatrinikrono1: it means I do not do them, that's all19:35
charlie-tcathere are others in bugcontrol who might, but I do not do packaging bugs19:35
industhere is 4 ppl in thta room19:37
induscharlie-tca, so what you sugest , i wait for the bug to be fixed?19:38
charlie-tcaDid you ask in that room?19:39
charlie-tcathose 4 people might be the most knowledgeable people anywhere when it comes to audio19:39
indus_some problem19:44
indus_ya i was saying, that channel had only 4 people19:44
Pici<charlie-tca> Did you ask in that room? / <charlie-tca> those 4 people might be the most knowledgeable people anywhere when it comes to audio19:45
indus_iam there19:46
indus_Pici, i think i stated about the 4 people19:46
Piciindus_: Yes, and that is what charlie-tca said after you said that.19:47
hggdhtrinikrono1: if you want to, you can propose a package for it; it will probably be needed in Debian first19:47
trinikrono1hggdh: i put a link to the debian bug tracker already19:47
indus_iam not sure why that bug says affects ia 32 libs19:48
trinikrono1thats why i asked for it too be triaged19:48
trinikrono1it is a rfp19:49
micahghggdh: I added stuff to the wiki a while back for needs packaging bug that if all the information is there, it can go from New to Triaged19:50
=== trinikrono1 is now known as trinikrono
hggdhmicahg: OK, will do it.19:52
hggdhmicahg: thanks19:53
hggdhtrinikrono: thank you also ;-)19:53
indus_if anyone could suggest how to troubleshoot that bug i will be glad19:53
trinikronoyou guys are awesome19:53
indus_till someone fixes it19:53
indus_like temporary19:54
charlie-tcadid you try all the workarounds suggested in it?19:56
indus_of course , those always work but they all are about removing pulseaudio19:57
indus_which i dont believe in doing at all, then no point in pulseaudio19:58
indus_pulseaudio is great , we can listen to multiple audio streams etc19:59
indus_but something happend after 10.0419:59
indus_so i look for ways to fix pulseaudio config but didnt find any20:00
indus_all users said some fix which included removing pulseaudio20:00
indus_charlie-tca, anyway thanks for looking at least, ill see for other answers20:01
rusiviquick question to the chat (may need to redirect to ubuntu-doc) but regarding https://wiki.ubuntu.com/DebuggingOpenOffice there are no simple instructions on what debug symbols & procedures should be used. As per Novell ( http://en.opensuse.org/openSUSE:Bugreport_OOo#How_to_get_strace_log ) strace -o /tmp/strace.log -f -tt -s 512 <program> is the way to go. May want to add to the wiki. :)20:01
rusiviI know everything is moving to libre but in the meantime...20:02
trinikronocan someone set importance to wishlist of bug 69760520:02
ubot2Launchpad bug 697605 in haproxy (Ubuntu) "HAProxy 1.3.23 version bump (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/69760520:02
yofelthe apport retracer is responsible for the debugging symbols - or use https://wiki.ubuntu.com/DebuggingProgramCrash if you need to retrace it yourself20:03
rusiviyofel: I've had ooo calc crash a thousand times in one day, hasn't self-apported itself once.20:04
micahganyone have time to test something on Natty?20:04
yofelrusivi: you do have apport enabled? (it shouldn't be enabled anywhere currently)20:04
yofelby default20:04
trinikronomicahg: :D if you triage my bug20:04
yofelmicahg: sure, but I'm on KDE20:04
rusiviyofel: I do not have apport enabled. How do I do that?20:04
trinikronoi mean wishlist20:04
micahgtrinikrono: bug #?20:04
yofelrusivi: sudo service apport start force_start=120:04
yofelrusivi: or set it in /etc/default/apport20:05
charlie-tca micahg I am on xubuntu20:05
micahgbug 69760520:05
trinikronobug 69760520:05
ubot2Launchpad bug 697605 in haproxy (Ubuntu) "HAProxy 1.3.23 version bump (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/69760520:05
micahgok, my bug is bug 70503920:05
ubot2Launchpad bug 705039 in blam (Ubuntu) "blam won't start (affects: 1) (heat: 8)" [Medium,Triaged] https://launchpad.net/bugs/70503920:05
micahgnew package here: http://people.ubuntu.com/~micahg/20:05
micahgI'm just having some issues getting stuff to work in a chroot ATM20:05
rusiviyofel: Now that I performed sudo service apport start force_start=1 will it auto-prompt me to create a bug the next time calc dies (which will be momentarily)?20:05
yofelrusivi: yes, if you want apport to stay enabled after a reboot edit /etc/default/apport though20:06
rusiviyofel: Got it. Thank you very much.20:06
yofelmicahg: http://paste.ubuntu.com/555944/20:07
micahgyofel: with my package?20:07
yofelah oops, sec20:08
yofelmicahg: still crashes http://paste.ubuntu.com/555947/20:09
micahgugh :(20:09
trinikronoi like blam20:10
trinikronoi am on jaunty though20:10
trinikronoso its fine20:10
PiciYou do know that jaunty reached its End of Life, right?20:11
micahgyofel: oh well :(, I guess I can dig a little more20:11
micahgyofel: thanks for testing20:11
seb128yofel, micahg: the crash seems to be due to the webkit naming update20:11
seb128it probably needs to be rebuilt using the new soname20:12
trinikronoyes Pici20:12
seb128DllNotFoundException: libwebkit-1.0.so.220:12
Picitrinikrono: okay, just making sure :)20:12
trinikronoi now got the pc working yesterday20:12
micahgseb128: yeah, but gecko-sharp was rebuilt20:12
seb128it's libwebkitgtk20:12
trinikronoit was dead 4 months now20:12
=== bilalakhtar_ is now known as cdbs
micahgtrinikrono: ok, replied to your bug20:14
seb128micahg, it might need source changes20:15
seb128not only a rebuild then20:15
micahgseb128: ok, I'm wondering if it's something in gecko-sharp or blam, I guess I'll unassign myself and take a look if I have time, thanks20:15
seb128debian/patches/fix_dllmap.dpatch:+  <dllmap dll="webkit-1.0" target="libwebkit-1.0@LIB_PREFIX@.2@LIB_SUFFIX@"/>20:16
seb128micahg, guess you need to update that one in the source20:17
micahgseb128: ok, I"ll try that, thanks20:17
micahgseb128: err, is that in gecko-sharp?20:18
seb128no webkit-20:18
seb128which is the source for libwebkit1.1-cil20:18
seb128which blam is using it seems20:19
micahgoops, that's what I meant :)20:19
micahgseb128: do you guys have a bzr branch for it?20:20
seb128micahg, dunno ask the cil guys, it's not in the desktop set20:21
micahgseb128: ah, ok, thanks20:21
seb128if it's not in the control guess not20:21
micahgseb128: there's a Debian one20:21
micahgyofel: I've got another update on my p.u.c page if you have time to check20:39
yofelwrong so version, here I have:20:40
yofel3029184 0 lrwxrwxrwx 1 root root 25 2011-01-19 17:59 /usr/lib/libwebkitgtk-1.0.so.0 -> libwebkitgtk-1.0.so.0.5.220:40
yofelit looks for System.DllNotFoundException: libwebkitgtk-1.0.so.220:41
micahgyofel: did you try the webkit-cil package?20:41
yofelthat is with the new package20:42
yofelas you see it looks for libwebkitgtk now, but wrong so version20:42
micahgah, ok20:42
VarcMBHello, anyone here?23:44
yofelsure, if those that are here can help depends on your problem23:45
VarcMBI don't have a problem, i have a question23:45
VarcMBI have 16 years old i am from Venezuela, speak eglish, spanish and a bit of portugues and wanna help Ubuntu23:46
VarcMBI like design Software but i don't know a lot how to help Ubuntu. I wanna start in the BugSquad23:46
VarcMBBut i don't know how, can you say me how?23:47
yofelthen welcome! You can find the general introduction to bugs in ubuntu here https://wiki.ubuntu.com/HelpingWithBugs and you can learn how to join us on https://wiki.ubuntu.com/BugSquad/GettingInvolved - it also tells you how you can request a mentor23:48
yofeluntil then feel free to ask your questions here and if there is nobody online feel free to send a mail to the mailing list23:49
* hggdh hears Portuguese?23:49
VarcMBThanks a lot, get me  a moment please23:50
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VarcMBI'm back, i don't understand one thing, "Sign the Ubuntu Code of Conduct." This mean i need be greed with the code or i need send it from i don't know where23:57

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