[03:25] <drew212> micahg: what do we do with bug reports complaining about viruses, turn it into a question?
[03:26] <drew212> see bug 704725
[03:26] <ubot2> Launchpad bug 704725 in firefox-3.0 (Ubuntu) "virus in my outgoing emails (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/704725
[03:27] <micahg> drew212: yep
[03:30] <drew212> micahg: i also tagged bug 701217 as regresion-updates as the user was using the version installed by default on his system (3.6.10? i believe)
[03:30] <ubot2> Launchpad bug 701217 in firefox (Ubuntu) "does not remember 'customer number' but says it has. (affects: 1) (heat: 8)" [Undecided,Incomplete] https://launchpad.net/bugs/701217
[03:30] <drew212> but i'm unaware how to proceed
[03:31] <micahg> drew212: ok
[03:31] <drew212> i wasn't sure if marking it as a regression was correct, but i didn't think you were online (it connected me to #ubuntu rather than ubuntu-bugs first)
[03:32] <micahg> drew212: you could ask the user to downgrade to the release version and just test this one site
[03:33] <drew212> can you downgrade without compiling from source?
[03:33] <micahg> drew212: the release pocket is always available
[03:34] <drew212> micahg: how would one do that? using synaptic?
[03:34] <micahg> that could work
[03:35] <drew212> micahg: there's another way?
[03:35] <micahg> any of the package managers
[03:37] <drew212> micahg: i wouldn't know how to do that =P
[03:37] <drew212> micahg: i'm not a poweruser yet =X
[03:38] <drew212> micahg: i'm looking in synaptic right now but i cant find anything labeled 3.6.10
[03:38] <drew212> micahg: found it =)
[03:44] <drew212> micahg: seems that force version isn't working for me though =X
[03:47] <drew212> micahg: any ideas?
[04:02] <drew212> how does a user install a non-default version of a package? I cannot get it to work
[04:09] <micahg> sudo apt-get install PKG=version
[04:19] <drew212> do we still ask users to translate their bug reports into english for us?
[04:20] <micahg> drew212: convert to question or use google translate
[04:21] <micahg> drew212: there should be a canned response for the translations stuff now
[04:22] <drew212> micahg: thanks, looks like you're the only one who's alive tonight =P
[04:22] <micahg> drew212: eh, that's relative
[04:31] <drew212> micahg: does IcedTea have problems with youtube?
[04:32] <micahg> drew212: err, Youtube is Flash, IcedTea is Java
[04:33] <drew212> micahg: blah... i must be past ballmer's peak =D
[04:34] <drew212> micahg: how about gnash then?
[04:34] <micahg> drew212: maybe, natty or maverick version should work
[04:34] <drew212> micahg: lucid... 0.8.7
[04:35] <micahg> drew212: nope
[04:35]  * micahg might try to backport it
[04:37] <drew212> should i suggest installing adobe if he wants to view youtube until it gets backported?
[04:38] <micahg> drew212: yes, you can file a backport request as well if you like
[04:40] <drew212> micahg: i wouldn't know how to do that =(
[04:40] <micahg> !backports | drew212
[04:40] <ubot2> drew212: If new updated Ubuntu packages are built for an application, then they may go into Ubuntu Backports. See https://help.ubuntu.com/community/UbuntuBackports - See also !packaging
[04:40] <drew212> micahg: i'm on that page already =P
[04:59] <micahg> drew212: er, I would've worded that youtube one a little differently
[05:26] <drew212> micahg: lol how?
[13:54]  * drew212 frowns
[13:54] <drew212> I did my 5-a-day yesterday and it doesn't show up on the statistics =(
[13:56] <yofel> drew212: it counts from 0:00 UTC until 0:00 UTC - you need to map that to your  local time to define "yesterday"
[13:57] <yofel> drew212: what's your name on launchpad?
[13:58] <yofel> mstngdrew212?
[14:01] <yofel> drew212: your last contribution was Mon Jan 17 21:51:35 UTC 2011 - and the next Wed Jan 19 03:24:11 UTC 2011 - so nothing for the 18th - but you already have the necessary count for today
[14:03] <kamusin> launchpad has not updated his records (karma) since 3 days (by the way)
[14:04] <yofel> well, that happened to me too a few times, but 5-a-day uses the mails, so it won't be affected by that
[14:05] <drew212> yofel: shoot, so i need to complete them 6 hours before midnight =P
[14:05] <drew212> if its based off of UTC
[14:06] <drew212> i completed them after 9 =P
[14:06] <drew212> i need to get them done from 6pm to 6pm
[14:07] <drew212> yofel: oh well =P, the statistics aren't what's important, the participation/experience is
[14:07] <yofel> if you're curious, here's the raw data - it's in 'unixtime,bug#' form http://reports.qa.ubuntu.com/reports/five-a-day/people/
[14:07] <yofel> lags behind a few hours though
[14:11] <trinikrono> good morning triage ninjas o/
[14:12] <yofel> hi trinikrono
[14:12] <trinikrono> :D
[14:13] <trinikrono> yofel: did you know about packaging bugs?
[14:13] <trinikrono> * do
[14:13] <yofel> not too much
[15:14] <trinikrono> hey does anyone use smplayer i want to triage a bug
[15:29] <trinikrono> please set importance on bug 606607 to low
[15:29] <ubot2> Launchpad bug 606607 in smplayer (Ubuntu) (and 1 other project) "SMPlayer can't correct detect version of installed mplayer (affects: 5) (heat: 28)" [Undecided,Confirmed] https://launchpad.net/bugs/606607
[15:54] <micahg> trinikrono: that makes the package unusable
[15:54] <trinikrono> micahg: lol it still works
[15:55] <trinikrono> look at the screenshot
[15:55] <trinikrono> it still plays the files
[15:55] <micahg> trinikrono: ah, ok, from the text it sounded worse
[15:55] <trinikrono> you can try it out smplayer is nicee
[15:56] <trinikrono> can i harass you about the needs-packing yet?
[15:59] <micahg> trinikrono: done
[18:15] <PaoloRotolo> Hi all
[18:18] <trinikrono> o/
[19:09] <indus> hi
[19:09] <indus> is one daniel chen here
[19:09] <indus> or anyone really
[19:09] <trinikrono1> o/
[19:10] <indus> #577727
[19:10] <indus> hmm nothing seems to happen
[19:11] <charlie-tca> bug 577727
[19:11] <ubot2> Launchpad bug 577727 in ia32-libs (Ubuntu) "Ubuntu 10.04 sound lag with enemy territory quake wars (affects: 23) (heat: 132)" [Undecided,Triaged] https://launchpad.net/bugs/577727
[19:11] <indus> how do i get some dev to look at this
[19:12] <charlie-tca> reading it, I see three or four have looked at it and even given some workarounds
[19:13] <charlie-tca> I expect it is a matter of priority now. the developers are trying to get the development version to work, which is highter priority than fixing something with workarounds
[19:15] <charlie-tca> heh, caught in the netspit...
[19:20] <JackyAlcine> indus: Well, the issue isn't rooted in the game, it's PulseAudio's fault. It interacts like a web connection, so that annoying noise is result of that and its resources being taken up.
[19:23] <indus> JackyAlcine, noise? there is delay
[19:24] <indus> JackyAlcine, so i thought, since its a game from id, the only people who make top budget games for linux too some devs might look at the bug
[19:24] <charlie-tca> indus: I expect it is a matter of priority now. the developers are trying to get the development version to work, which is highter priority than fixing something with workarounds
[19:24] <JackyAlcine> ^^
[19:24] <indus> how can i get a dev's attention to this
[19:24] <indus> any tips
[19:24] <charlie-tca> ask id
[19:25] <indus> charlie-tca, they didnt break it, was working fine before
[19:25] <charlie-tca> you already have several devs looking at it. Unfortunately, they may not be able to dedicate their time to you
[19:25] <indus> charlie-tca, several devs? how can you say
[19:26] <indus> its unassigned bug
[19:26] <charlie-tca> Because I looked at the report and them
[19:26] <indus> https://bugs.launchpad.net/ubuntu/+source/ia32-libs/+bug/577727
[19:26] <ubot2> Launchpad bug 577727 in ia32-libs (Ubuntu) "Ubuntu 10.04 sound lag with enemy territory quake wars (affects: 23) (heat: 128)" [Medium,Triaged]
[19:26] <indus>  this one?
[19:26] <charlie-tca> I read their comments throughout the report. It has not been ignored
[19:26] <charlie-tca> yes
[19:26] <indus> ok
[19:26] <charlie-tca> you put it in here before the netsplit
[19:27] <indus> which one is a dev there
[19:29] <charlie-tca> Sometimes, you just have to have some patience, I guess
[19:29] <indus> hm
[19:30] <indus> i had a problem like this , after wait for 1 year i came in this room and was redirected to ubuntu-kernel and some nice fella there solved my problem :)
[19:30] <indus> a kernel dev
[19:30] <indus> so i hoped i can get some help this time too
[19:30] <trinikrono1> charlie-tca: can you set 704745 to triaged
[19:31] <trinikrono1> its a packaging one :D
[19:31] <trinikrono1> bug 704745
[19:31] <ubot2> Launchpad bug 704745 in debian (and 1 other project) "[needs packaging] ftimes -- a system baselining and evidence collection tool (affects: 1) (heat: 8)" [Unknown,Unknown] https://launchpad.net/bugs/704745
[19:31] <indus> basically this affects all of id games now , doom3, quake 4 enemy territory
[19:31] <trinikrono1> it has everything
[19:31] <charlie-tca> Well, here is the sound people - #ubuntu-audio-help
[19:32] <charlie-tca> trinikrono1: I do not do packaging bugs. I do not feel knowledgeable about it
[19:32] <indus> also, one more point, this affects 32 bit systems too so maybe you can change bug report to reflect it
[19:32] <trinikrono1> can you look at it at least charlie-tca
[19:32] <indus> i tried with both 32 and 64 bit
[19:32] <trinikrono1> it has everything the wiki says
[19:33] <charlie-tca> trinikrono1: If I don't know what I am looking for, it just wastes time
[19:34] <indus> charlie-tca, thanks for the audio address , i try there too
[19:34] <charlie-tca> You are welcome
[19:35] <indus> charlie-tca, maybe the ia 32 libs package 'affects' can be changed?
[19:35] <trinikrono1> :D does that mean only micahg is going to triage needs packaging bugs?
[19:35] <charlie-tca> Not without knowing what to change it to
[19:35] <indus> i dont know how you folks decide it so i leave that to you
[19:35] <charlie-tca> trinikrono1: it means I do not do them, that's all
[19:35] <charlie-tca> there are others in bugcontrol who might, but I do not do packaging bugs
[19:37] <indus> there is 4 ppl in thta room
[19:37] <indus> :D
[19:38] <indus> charlie-tca, so what you sugest , i wait for the bug to be fixed?
[19:39] <charlie-tca> yes
[19:39] <charlie-tca> Did you ask in that room?
[19:39] <charlie-tca> those 4 people might be the most knowledgeable people anywhere when it comes to audio
[19:42] <indus_> hi
[19:44] <indus_> some problem
[19:44] <indus_> charlie-tca,
[19:44] <indus_> ya i was saying, that channel had only 4 people
 Did you ask in that room? / <charlie-tca> those 4 people might be the most knowledgeable people anywhere when it comes to audio
[19:46] <indus_> ok
[19:46] <indus_> iam there
[19:46] <indus_> too
[19:46] <indus_> Pici, i think i stated about the 4 people
[19:47] <Pici> indus_: Yes, and that is what charlie-tca said after you said that.
[19:47] <hggdh> trinikrono1: if you want to, you can propose a package for it; it will probably be needed in Debian first
[19:47] <indus_> ok
[19:47] <trinikrono1> hggdh: i put a link to the debian bug tracker already
[19:48] <indus_> iam not sure why that bug says affects ia 32 libs
[19:48] <trinikrono1> thats why i asked for it too be triaged
[19:49] <trinikrono1> it is a rfp
[19:50] <micahg> hggdh: I added stuff to the wiki a while back for needs packaging bug that if all the information is there, it can go from New to Triaged
[19:52] <hggdh> micahg: OK, will do it.
[19:53] <hggdh> micahg: thanks
[19:53] <hggdh> trinikrono: thank you also ;-)
[19:53] <indus_> if anyone could suggest how to troubleshoot that bug i will be glad
[19:53] <trinikrono> you guys are awesome
[19:53] <indus_> till someone fixes it
[19:54] <indus_> like temporary
[19:56] <charlie-tca> did you try all the workarounds suggested in it?
[19:57] <indus_> of course , those always work but they all are about removing pulseaudio
[19:58] <indus_> which i dont believe in doing at all, then no point in pulseaudio
[19:59] <indus_> pulseaudio is great , we can listen to multiple audio streams etc
[19:59] <indus_> but something happend after 10.04
[20:00] <indus_> so i look for ways to fix pulseaudio config but didnt find any
[20:00] <indus_> all users said some fix which included removing pulseaudio
[20:01] <indus_> charlie-tca, anyway thanks for looking at least, ill see for other answers
[20:01] <indus_> bye
[20:01] <rusivi> quick question to the chat (may need to redirect to ubuntu-doc) but regarding https://wiki.ubuntu.com/DebuggingOpenOffice there are no simple instructions on what debug symbols & procedures should be used. As per Novell ( http://en.opensuse.org/openSUSE:Bugreport_OOo#How_to_get_strace_log ) strace -o /tmp/strace.log -f -tt -s 512 <program> is the way to go. May want to add to the wiki. :)
[20:02] <trinikrono> o.o
[20:02] <rusivi> I know everything is moving to libre but in the meantime...
[20:02] <trinikrono> can someone set importance to wishlist of bug 697605
[20:02] <ubot2> Launchpad bug 697605 in haproxy (Ubuntu) "HAProxy 1.3.23 version bump (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/697605
[20:03] <yofel> the apport retracer is responsible for the debugging symbols - or use https://wiki.ubuntu.com/DebuggingProgramCrash if you need to retrace it yourself
[20:04] <rusivi> yofel: I've had ooo calc crash a thousand times in one day, hasn't self-apported itself once.
[20:04] <micahg> anyone have time to test something on Natty?
[20:04] <yofel> rusivi: you do have apport enabled? (it shouldn't be enabled anywhere currently)
[20:04] <yofel> by default
[20:04] <trinikrono> micahg: :D if you triage my bug
[20:04] <yofel> micahg: sure, but I'm on KDE
[20:04] <rusivi> yofel: I do not have apport enabled. How do I do that?
[20:04] <trinikrono> i mean wishlist
[20:04] <micahg> trinikrono: bug #?
[20:04] <yofel> rusivi: sudo service apport start force_start=1
[20:05] <trinikrono> 697605
[20:05] <yofel> rusivi: or set it in /etc/default/apport
[20:05] <charlie-tca>  micahg I am on xubuntu
[20:05] <micahg> bug 697605
[20:05] <trinikrono> bug 697605
[20:05] <ubot2> Launchpad bug 697605 in haproxy (Ubuntu) "HAProxy 1.3.23 version bump (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/697605
[20:05] <micahg> ok, my bug is bug 705039
[20:05] <ubot2> Launchpad bug 705039 in blam (Ubuntu) "blam won't start (affects: 1) (heat: 8)" [Medium,Triaged] https://launchpad.net/bugs/705039
[20:05] <micahg> new package here: http://people.ubuntu.com/~micahg/
[20:05] <micahg> I'm just having some issues getting stuff to work in a chroot ATM
[20:05] <rusivi> yofel: Now that I performed sudo service apport start force_start=1 will it auto-prompt me to create a bug the next time calc dies (which will be momentarily)?
[20:06] <yofel> rusivi: yes, if you want apport to stay enabled after a reboot edit /etc/default/apport though
[20:06] <rusivi> yofel: Got it. Thank you very much.
[20:07] <yofel> micahg: http://paste.ubuntu.com/555944/
[20:07] <micahg> yofel: with my package?
[20:08] <yofel> ah oops, sec
[20:09] <yofel> micahg: still crashes http://paste.ubuntu.com/555947/
[20:09] <micahg> ugh :(
[20:10] <trinikrono> wow
[20:10] <trinikrono> i like blam
[20:10] <trinikrono> i am on jaunty though
[20:10] <trinikrono> so its fine
[20:11] <Pici> You do know that jaunty reached its End of Life, right?
[20:11] <micahg> yofel: oh well :(, I guess I can dig a little more
[20:11] <micahg> yofel: thanks for testing
[20:11] <seb128> yofel, micahg: the crash seems to be due to the webkit naming update
[20:12] <seb128> it probably needs to be rebuilt using the new soname
[20:12] <trinikrono> yes Pici
[20:12] <seb128> DllNotFoundException: libwebkit-1.0.so.2
[20:12] <Pici> trinikrono: okay, just making sure :)
[20:12] <trinikrono> i now got the pc working yesterday
[20:12] <micahg> seb128: yeah, but gecko-sharp was rebuilt
[20:12] <seb128> it's libwebkitgtk
[20:12] <trinikrono> it was dead 4 months now
[20:14] <micahg> trinikrono: ok, replied to your bug
[20:15] <seb128> micahg, it might need source changes
[20:15] <seb128> not only a rebuild then
[20:15] <micahg> seb128: ok, I'm wondering if it's something in gecko-sharp or blam, I guess I'll unassign myself and take a look if I have time, thanks
[20:16] <seb128> debian/patches/fix_dllmap.dpatch:+  <dllmap dll="webkit-1.0" target="libwebkit-1.0@LIB_PREFIX@.2@LIB_SUFFIX@"/>
[20:17] <seb128> micahg, guess you need to update that one in the source
[20:17] <micahg> seb128: ok, I"ll try that, thanks
[20:17] <seb128> YW
[20:17] <seb128> yw
[20:18] <micahg> seb128: err, is that in gecko-sharp?
[20:18] <seb128> no webkit-
[20:18] <seb128> which is the source for libwebkit1.1-cil
[20:19] <seb128> which blam is using it seems
[20:19] <micahg> oops, that's what I meant :)
[20:20] <micahg> seb128: do you guys have a bzr branch for it?
[20:21] <seb128> micahg, dunno ask the cil guys, it's not in the desktop set
[20:21] <micahg> seb128: ah, ok, thanks
[20:21] <seb128> if it's not in the control guess not
[20:21] <micahg> seb128: there's a Debian one
[20:39] <micahg> yofel: I've got another update on my p.u.c page if you have time to check
[20:40] <yofel> wrong so version, here I have:
[20:40] <yofel> 3029184 0 lrwxrwxrwx 1 root root 25 2011-01-19 17:59 /usr/lib/libwebkitgtk-1.0.so.0 -> libwebkitgtk-1.0.so.0.5.2
[20:41] <yofel> it looks for System.DllNotFoundException: libwebkitgtk-1.0.so.2
[20:41] <micahg> yofel: did you try the webkit-cil package?
[20:42] <yofel> that is with the new package
[20:42] <yofel> as you see it looks for libwebkitgtk now, but wrong so version
[20:42] <micahg> ah, ok
[23:44] <VarcMB> Hello, anyone here?
[23:45] <yofel> sure, if those that are here can help depends on your problem
[23:45] <VarcMB> I don't have a problem, i have a question
[23:46] <VarcMB> I have 16 years old i am from Venezuela, speak eglish, spanish and a bit of portugues and wanna help Ubuntu
[23:46] <VarcMB> I like design Software but i don't know a lot how to help Ubuntu. I wanna start in the BugSquad
[23:47] <VarcMB> But i don't know how, can you say me how?
[23:48] <yofel> then welcome! You can find the general introduction to bugs in ubuntu here https://wiki.ubuntu.com/HelpingWithBugs and you can learn how to join us on https://wiki.ubuntu.com/BugSquad/GettingInvolved - it also tells you how you can request a mentor
[23:49] <yofel> until then feel free to ask your questions here and if there is nobody online feel free to send a mail to the mailing list
[23:49]  * hggdh hears Portuguese?
[23:50] <VarcMB> Thanks a lot, get me  a moment please
[23:57] <VarcMB> I'm back, i don't understand one thing, "Sign the Ubuntu Code of Conduct." This mean i need be greed with the code or i need send it from i don't know where