/srv/irclogs.ubuntu.com/2011/01/20/#ubuntu-irc.txt

evilvish!support07:38
ubottuThe official ubuntu support channel is #ubuntu. Also see http://ubuntu.com/support and http://ubuntuforums.org07:38
evilvishshould we include askubuntu in that^ ?07:38
evilvishits not official.. but still07:38
Tm_Tnah07:39
cdbsTm_T: Why not?07:56
Tm_Tcdbs: do we have even any information page about the askubuntu?08:00
cdbsTm_T: What do we need about it?08:00
cdbsWhat do you mean by 'information page' ?08:01
Tm_Tsomething that answers the question "what is it" and if needed, the usage and so on08:01
evilvishi think askubuntu has its own info/FAQ page , we could just link to that.08:02
evilvishhttp://askubuntu.com/faq08:05
evilvishand http://askubuntu.com/about08:06
evilvish(if the info page is what is blocking.. )08:06
Tm_Tevilvish: not blocking, but helps to decide (:08:07
Tm_Tthanks08:07
evilvish(:08:08
Tm_Tevilvish: interesting concept08:12
* evilvish thinks i hear jcastro cry a little.. (assuming that Tm_T *just* now heard about askubuntu) ;p08:13
Tm_TI possibly have heard, but haven't noticed08:14
evilvish(:08:14
Tm_Tthere's _tons_ of ubuntu-related sites out there08:14
evilvishyea.. but still it's a jcastro fail (;08:15
topylii once asked a question there!08:50
topyliit's pretty neat really08:50
elkyevilvish, i wasn't aware of it until I was at UDS to be honest. In that I'd heard this random word but not paid any attention figuring it was Just Another Crappy Blog.09:45
elkyThat said, i'd not gone "ooh a word i've not heard before *google*"09:45
evilvishelky: UDS was like nearly ~3months ago and the site has been around for only like 6months.. ;)09:46
evilvishelky: so not late :)09:47
elkyBut the whole idea that it's to counteract the forums having one billionty trillion poorly or unanswered questions, it should be listed in !support but noted as unofficial.09:47
* evilvish nods..09:48
elkyevilvish, you're assuming the privilege of a surplus of time. Tm_T has a toddler. Time is not exactly surplus for him.09:49
evilvishelky: huh? i wasnt mentioning anything about Tm_T o.0 , rather was joking about jcastro..09:49
elkyThen maybe you should consider not doing that again.09:50
evilvishelky: maybe reading the whole backlog would help, before assuming too.. ;)09:51
evilvish"but still it's a jcastro fail "09:51
elkyevilnhandler, no. you're not getting it. Are you going to tell jcastro he's failed for each and every person who doesn't know what askubuntu is?09:52
elkyer, evilvish^09:52
evilvishelky: come on! its a joke.. meh!09:52
* evilvish finds better things to do than to argue..09:53
persiaevilvish, The key bit, as you've pointed out, is that it's not official.  It can be made official, and if anyone, jcastro knows how.  I suspect that there are some issues remaining to be resolved before an official imprimatur is requested (although I may be mistaken)09:54
Tm_TI don't care that much of it not being official, but more of "doest if fill some genuine need in a way that it's comparable to our official support channels"09:55
Tm_Ts/doest/does/09:55
elkyTm_T, been to the forums lately?09:55
evilvishpersia: yup.. i'm not trying to push that it *must* be included.. was just asking if it can be.. :)09:56
Tm_Telky: not really09:56
elkyTm_T, think of a specific problem and do a search to find the fix. Tell me how many clicks you do and pages you scroll down before finding the actual good proper fix09:56
persiaevilvish, The general practice is to wait until something is considered an appropriate recommendation before adding factoids (or sometimes that something needs to be warned about because it is so dangerous).09:57
elkypersia, is askubuntu at the stage at which there is enough movement to unleash Real Users on it?09:58
persiaTm_T, I suspect that askubuntu is likely to be more useful than launchpad answers at some point (although I'm not sure it is now)09:58
persiaelky, No idea.  But in the absence of a request from the champion (seems to be jcastro), I suspect not quite.09:58
evilvish there is a bug somewhere to redirect new lp answers to askubuntu, (atleast jcastro was requesting for it..)09:59
Tm_Tyup, so this is good time to begin the discussion but way too early to make any decisions09:59
persiaevilvish, If you're following that, and could encourage him to let the support and bugs teams know if/when traffic should be directed to askubuntu rather than answers, I suspect it would smooth the transition.10:00
* evilvish realizes that using Tm_T friendly smilies might have been misleading to elky that i was only joking ;) 10:02
* evilvish leaves those inverted to smilies for Tm_T alone ;p10:02
evilvish-to10:02
evilvishpersia: i'll try to find for the bug10:03
evilvishgah! -for10:03
persiaI can't change factoids: getting me the bug won't help.  Better to have one of the askubuntu champions talk to the teams directly.10:04
evilvishright..10:05
popey09:47:56 < elky> But the whole idea that it's to counteract the forums having one billionty trillion poorly or unanswered questions, it should be listed in !support but noted as unofficial.10:12
popeydefine "unofficial"10:12
popeyAs I understand it Canonical has a "relationship" with stackexchange to enable askubuntu10:12
elkythat's my understanding too. canonical had a relationship with the forums long before they were official too.10:13
popeypersia: the champion (jorge) has asked on at least one occasion for us to promote askubuntu in the ubuntu irc channels10:13
persiapopey, Not approved by the nebulous "them" :)  Known to be unofficial in this case from the statement "evilvish> its not official.. but still"10:13
popeyi dont think evilvish knows of what he speaks :)10:13
evilvish:)10:14
popey(not saying I do however)10:14
persiaAh, if it's been requested by the champion, it ought be done.10:14
persia(assuming a lack of protest).10:14
elkypersia, i think he requested it 3 months ago in a room in florida to be specific :P10:14
popeyhe also requested it in -ops10:14
elkypopey, he did, i think i missed that then10:14
evilvishmy knowledge might be a bit outdated, too.. it was was unofficial, might have been approved or become unapproved..10:14
persiaelky, I thought that was that he hoped it would get that way, rather than that he wanted the support teams to redirect everyone.10:14
persiaBut if it's requested in -ops, it ought be logged, and then someone with the magic powers should change the factoid.10:15
elkychanging it now10:15
elkyUnlike some, i don't read every line of -ops.10:16
popeyAugust 18 2010 fwiw10:16
Tm_TI read almost all lines from my backlog there, mostly skim thru if there's something I should know10:16
elkyDoned.10:16
popeyhttp://irclogs.ubuntu.com/2010/08/18/%23ubuntu-ops.html10:17
Tm_T!support10:17
ubottuThe official ubuntu support channel is #ubuntu. Also see http://ubuntu.com/support and http://ubuntuforums.org10:17
popeystarts at 17:3110:17
elky...10:17
elkyi forgotted 2 letters and a space, doned now10:17
elky!support10:17
ubottuThe official ubuntu support channel is #ubuntu. Also see http://ubuntu.com/support and http://ubuntuforums.org and http://askubuntu.com10:17
elky:D10:17
evilvish\o/10:17
Tm_Tand and (:10:17
persiapopey, Thank you for lending your elephantine memory to resolve the confusion of "official"10:17
popeyhah10:18
* popey goes back to sleep10:18
elkynn10:18
elkyWait...10:19
evilvishwaaa!10:19
popeyuhoh10:19
evilvishpopey had me confused about what time it is!10:19
elkyHah.10:19
elky"I would have got away with it too if it weren't for those meddling IRCers!"10:20
evilvishpopey: ah! now i realize why i thought it was still 'unofficial' , i had asked why it was not named ask.ubuntu.com , and i was told since it was not official yet..10:27
popeyheh, interesting10:29
elkyevilvish, yeah well the fridge/ubuntu news redesign is having similar problems and that's code by canonical people afaik. so i'd rather go with what jcastro said10:30
popeyi note that the bot has never properly advertised launchpad answers, which _is_ an official support channel, and always has been10:30
popeythe lack of support for launchpad answers has always made me a sad bunny10:31
elkyI don't think it ever occurred to put it there.10:31
popeyits always been listed on the "where can I get support" page of ubuntu.com10:31
elkyyeah, the first link in the same factoid.10:32
popeychicken and egg error, not enough people know about it, it doesn't get advertised, not enough people know about it..10:32
popeysure, it's linked from /support, but so it ubuntuforums, so arguably no need for that to be in !support10:32
popeyI guess it's just a bit inconsistent10:33
elkyYeah, and the bot does forward recommendations10:33
elkyBesides, Jorge made a terrific point about askubuntu being able to plug in to the larger stackexchange community, so i'm not going to cry too much over it.10:34
popey:)10:35
MkaysiI am sorry, if Develbot made wrong alarm at ##Mkaysi. I was testing Ubottu clone (OtusBottu) and I tried to remove alarms and DevelBot thought that I have problem and maybe alarmed here. I am not sure about this.13:47
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nikohi19:52
PiciHi19:53
m4vola19:53
nikois it possible to register/use two #ubuntu-* channels for a wolfgame bot ?19:53
Piciniko: Which channels were you thinking of registering?19:54
niko#ubuntu-game & #ubuntu-game-wolf19:54
Piciniko: I'm tempted to say its not really ubuntu related, but let me check with the other irccers.19:56
PiciWe do have -trivia.. so there is some precedent.19:56
tsimpsonniko: what do you need 2 channels?20:00
nikothe bot needs two, to permit to wolf to discuss when villagers sleeps20:06
tsimpsonah20:10
pleia2fwiw, my concern is that "game" could actually have a legitimate use project-wise, maybe #ubuntu-wolfgame ?20:11
pleia2(assuming it's allowed in the namespace at all)20:12
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