| evilvish | !support | 07:38 |
|---|---|---|
| ubottu | The official ubuntu support channel is #ubuntu. Also see http://ubuntu.com/support and http://ubuntuforums.org | 07:38 |
| evilvish | should we include askubuntu in that^ ? | 07:38 |
| evilvish | its not official.. but still | 07:38 |
| Tm_T | nah | 07:39 |
| cdbs | Tm_T: Why not? | 07:56 |
| Tm_T | cdbs: do we have even any information page about the askubuntu? | 08:00 |
| cdbs | Tm_T: What do we need about it? | 08:00 |
| cdbs | What do you mean by 'information page' ? | 08:01 |
| Tm_T | something that answers the question "what is it" and if needed, the usage and so on | 08:01 |
| evilvish | i think askubuntu has its own info/FAQ page , we could just link to that. | 08:02 |
| evilvish | http://askubuntu.com/faq | 08:05 |
| evilvish | and http://askubuntu.com/about | 08:06 |
| evilvish | (if the info page is what is blocking.. ) | 08:06 |
| Tm_T | evilvish: not blocking, but helps to decide (: | 08:07 |
| Tm_T | thanks | 08:07 |
| evilvish | (: | 08:08 |
| Tm_T | evilvish: interesting concept | 08:12 |
| * evilvish thinks i hear jcastro cry a little.. (assuming that Tm_T *just* now heard about askubuntu) ;p | 08:13 | |
| Tm_T | I possibly have heard, but haven't noticed | 08:14 |
| evilvish | (: | 08:14 |
| Tm_T | there's _tons_ of ubuntu-related sites out there | 08:14 |
| evilvish | yea.. but still it's a jcastro fail (; | 08:15 |
| topyli | i once asked a question there! | 08:50 |
| topyli | it's pretty neat really | 08:50 |
| elky | evilvish, i wasn't aware of it until I was at UDS to be honest. In that I'd heard this random word but not paid any attention figuring it was Just Another Crappy Blog. | 09:45 |
| elky | That said, i'd not gone "ooh a word i've not heard before *google*" | 09:45 |
| evilvish | elky: UDS was like nearly ~3months ago and the site has been around for only like 6months.. ;) | 09:46 |
| evilvish | elky: so not late :) | 09:47 |
| elky | But the whole idea that it's to counteract the forums having one billionty trillion poorly or unanswered questions, it should be listed in !support but noted as unofficial. | 09:47 |
| * evilvish nods.. | 09:48 | |
| elky | evilvish, you're assuming the privilege of a surplus of time. Tm_T has a toddler. Time is not exactly surplus for him. | 09:49 |
| evilvish | elky: huh? i wasnt mentioning anything about Tm_T o.0 , rather was joking about jcastro.. | 09:49 |
| elky | Then maybe you should consider not doing that again. | 09:50 |
| evilvish | elky: maybe reading the whole backlog would help, before assuming too.. ;) | 09:51 |
| evilvish | "but still it's a jcastro fail " | 09:51 |
| elky | evilnhandler, no. you're not getting it. Are you going to tell jcastro he's failed for each and every person who doesn't know what askubuntu is? | 09:52 |
| elky | er, evilvish^ | 09:52 |
| evilvish | elky: come on! its a joke.. meh! | 09:52 |
| * evilvish finds better things to do than to argue.. | 09:53 | |
| persia | evilvish, The key bit, as you've pointed out, is that it's not official. It can be made official, and if anyone, jcastro knows how. I suspect that there are some issues remaining to be resolved before an official imprimatur is requested (although I may be mistaken) | 09:54 |
| Tm_T | I don't care that much of it not being official, but more of "doest if fill some genuine need in a way that it's comparable to our official support channels" | 09:55 |
| Tm_T | s/doest/does/ | 09:55 |
| elky | Tm_T, been to the forums lately? | 09:55 |
| evilvish | persia: yup.. i'm not trying to push that it *must* be included.. was just asking if it can be.. :) | 09:56 |
| Tm_T | elky: not really | 09:56 |
| elky | Tm_T, think of a specific problem and do a search to find the fix. Tell me how many clicks you do and pages you scroll down before finding the actual good proper fix | 09:56 |
| persia | evilvish, The general practice is to wait until something is considered an appropriate recommendation before adding factoids (or sometimes that something needs to be warned about because it is so dangerous). | 09:57 |
| elky | persia, is askubuntu at the stage at which there is enough movement to unleash Real Users on it? | 09:58 |
| persia | Tm_T, I suspect that askubuntu is likely to be more useful than launchpad answers at some point (although I'm not sure it is now) | 09:58 |
| persia | elky, No idea. But in the absence of a request from the champion (seems to be jcastro), I suspect not quite. | 09:58 |
| evilvish | there is a bug somewhere to redirect new lp answers to askubuntu, (atleast jcastro was requesting for it..) | 09:59 |
| Tm_T | yup, so this is good time to begin the discussion but way too early to make any decisions | 09:59 |
| persia | evilvish, If you're following that, and could encourage him to let the support and bugs teams know if/when traffic should be directed to askubuntu rather than answers, I suspect it would smooth the transition. | 10:00 |
| * evilvish realizes that using Tm_T friendly smilies might have been misleading to elky that i was only joking ;) | 10:02 | |
| * evilvish leaves those inverted to smilies for Tm_T alone ;p | 10:02 | |
| evilvish | -to | 10:02 |
| evilvish | persia: i'll try to find for the bug | 10:03 |
| evilvish | gah! -for | 10:03 |
| persia | I can't change factoids: getting me the bug won't help. Better to have one of the askubuntu champions talk to the teams directly. | 10:04 |
| evilvish | right.. | 10:05 |
| popey | 09:47:56 < elky> But the whole idea that it's to counteract the forums having one billionty trillion poorly or unanswered questions, it should be listed in !support but noted as unofficial. | 10:12 |
| popey | define "unofficial" | 10:12 |
| popey | As I understand it Canonical has a "relationship" with stackexchange to enable askubuntu | 10:12 |
| elky | that's my understanding too. canonical had a relationship with the forums long before they were official too. | 10:13 |
| popey | persia: the champion (jorge) has asked on at least one occasion for us to promote askubuntu in the ubuntu irc channels | 10:13 |
| persia | popey, Not approved by the nebulous "them" :) Known to be unofficial in this case from the statement "evilvish> its not official.. but still" | 10:13 |
| popey | i dont think evilvish knows of what he speaks :) | 10:13 |
| evilvish | :) | 10:14 |
| popey | (not saying I do however) | 10:14 |
| persia | Ah, if it's been requested by the champion, it ought be done. | 10:14 |
| persia | (assuming a lack of protest). | 10:14 |
| elky | persia, i think he requested it 3 months ago in a room in florida to be specific :P | 10:14 |
| popey | he also requested it in -ops | 10:14 |
| elky | popey, he did, i think i missed that then | 10:14 |
| evilvish | my knowledge might be a bit outdated, too.. it was was unofficial, might have been approved or become unapproved.. | 10:14 |
| persia | elky, I thought that was that he hoped it would get that way, rather than that he wanted the support teams to redirect everyone. | 10:14 |
| persia | But if it's requested in -ops, it ought be logged, and then someone with the magic powers should change the factoid. | 10:15 |
| elky | changing it now | 10:15 |
| elky | Unlike some, i don't read every line of -ops. | 10:16 |
| popey | August 18 2010 fwiw | 10:16 |
| Tm_T | I read almost all lines from my backlog there, mostly skim thru if there's something I should know | 10:16 |
| elky | Doned. | 10:16 |
| popey | http://irclogs.ubuntu.com/2010/08/18/%23ubuntu-ops.html | 10:17 |
| Tm_T | !support | 10:17 |
| ubottu | The official ubuntu support channel is #ubuntu. Also see http://ubuntu.com/support and http://ubuntuforums.org | 10:17 |
| popey | starts at 17:31 | 10:17 |
| elky | ... | 10:17 |
| elky | i forgotted 2 letters and a space, doned now | 10:17 |
| elky | !support | 10:17 |
| ubottu | The official ubuntu support channel is #ubuntu. Also see http://ubuntu.com/support and http://ubuntuforums.org and http://askubuntu.com | 10:17 |
| elky | :D | 10:17 |
| evilvish | \o/ | 10:17 |
| Tm_T | and and (: | 10:17 |
| persia | popey, Thank you for lending your elephantine memory to resolve the confusion of "official" | 10:17 |
| popey | hah | 10:18 |
| * popey goes back to sleep | 10:18 | |
| elky | nn | 10:18 |
| elky | Wait... | 10:19 |
| evilvish | waaa! | 10:19 |
| popey | uhoh | 10:19 |
| evilvish | popey had me confused about what time it is! | 10:19 |
| elky | Hah. | 10:19 |
| elky | "I would have got away with it too if it weren't for those meddling IRCers!" | 10:20 |
| evilvish | popey: ah! now i realize why i thought it was still 'unofficial' , i had asked why it was not named ask.ubuntu.com , and i was told since it was not official yet.. | 10:27 |
| popey | heh, interesting | 10:29 |
| elky | evilvish, yeah well the fridge/ubuntu news redesign is having similar problems and that's code by canonical people afaik. so i'd rather go with what jcastro said | 10:30 |
| popey | i note that the bot has never properly advertised launchpad answers, which _is_ an official support channel, and always has been | 10:30 |
| popey | the lack of support for launchpad answers has always made me a sad bunny | 10:31 |
| elky | I don't think it ever occurred to put it there. | 10:31 |
| popey | its always been listed on the "where can I get support" page of ubuntu.com | 10:31 |
| elky | yeah, the first link in the same factoid. | 10:32 |
| popey | chicken and egg error, not enough people know about it, it doesn't get advertised, not enough people know about it.. | 10:32 |
| popey | sure, it's linked from /support, but so it ubuntuforums, so arguably no need for that to be in !support | 10:32 |
| popey | I guess it's just a bit inconsistent | 10:33 |
| elky | Yeah, and the bot does forward recommendations | 10:33 |
| elky | Besides, Jorge made a terrific point about askubuntu being able to plug in to the larger stackexchange community, so i'm not going to cry too much over it. | 10:34 |
| popey | :) | 10:35 |
| Mkaysi | I am sorry, if Develbot made wrong alarm at ##Mkaysi. I was testing Ubottu clone (OtusBottu) and I tried to remove alarms and DevelBot thought that I have problem and maybe alarmed here. I am not sure about this. | 13:47 |
| === charlie-tca is now known as charlie-tca__ | ||
| === charlie-tca__ is now known as charlie-tca | ||
| niko | hi | 19:52 |
| Pici | Hi | 19:53 |
| m4v | ola | 19:53 |
| niko | is it possible to register/use two #ubuntu-* channels for a wolfgame bot ? | 19:53 |
| Pici | niko: Which channels were you thinking of registering? | 19:54 |
| niko | #ubuntu-game & #ubuntu-game-wolf | 19:54 |
| Pici | niko: I'm tempted to say its not really ubuntu related, but let me check with the other irccers. | 19:56 |
| Pici | We do have -trivia.. so there is some precedent. | 19:56 |
| tsimpson | niko: what do you need 2 channels? | 20:00 |
| niko | the bot needs two, to permit to wolf to discuss when villagers sleeps | 20:06 |
| tsimpson | ah | 20:10 |
| pleia2 | fwiw, my concern is that "game" could actually have a legitimate use project-wise, maybe #ubuntu-wolfgame ? | 20:11 |
| pleia2 | (assuming it's allowed in the namespace at all) | 20:12 |
| === k1l_ is now known as k1l | ||
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