[07:38] <evilvish> !support
[07:38] <evilvish> should we include askubuntu in that^ ?
[07:38] <evilvish> its not official.. but still
[07:39] <Tm_T> nah
[07:56] <cdbs> Tm_T: Why not?
[08:00] <Tm_T> cdbs: do we have even any information page about the askubuntu?
[08:00] <cdbs> Tm_T: What do we need about it?
[08:01] <cdbs> What do you mean by 'information page' ?
[08:01] <Tm_T> something that answers the question "what is it" and if needed, the usage and so on
[08:02] <evilvish> i think askubuntu has its own info/FAQ page , we could just link to that.
[08:05] <evilvish> http://askubuntu.com/faq
[08:06] <evilvish> and http://askubuntu.com/about
[08:06] <evilvish> (if the info page is what is blocking.. )
[08:07] <Tm_T> evilvish: not blocking, but helps to decide (:
[08:07] <Tm_T> thanks
[08:08] <evilvish> (:
[08:12] <Tm_T> evilvish: interesting concept
[08:13]  * evilvish thinks i hear jcastro cry a little.. (assuming that Tm_T *just* now heard about askubuntu) ;p
[08:14] <Tm_T> I possibly have heard, but haven't noticed
[08:14] <evilvish> (:
[08:14] <Tm_T> there's _tons_ of ubuntu-related sites out there
[08:15] <evilvish> yea.. but still it's a jcastro fail (;
[08:50] <topyli> i once asked a question there!
[08:50] <topyli> it's pretty neat really
[09:45] <elky> evilvish, i wasn't aware of it until I was at UDS to be honest. In that I'd heard this random word but not paid any attention figuring it was Just Another Crappy Blog.
[09:45] <elky> That said, i'd not gone "ooh a word i've not heard before *google*"
[09:46] <evilvish> elky: UDS was like nearly ~3months ago and the site has been around for only like 6months.. ;)
[09:47] <evilvish> elky: so not late :)
[09:47] <elky> But the whole idea that it's to counteract the forums having one billionty trillion poorly or unanswered questions, it should be listed in !support but noted as unofficial.
[09:48]  * evilvish  nods..
[09:49] <elky> evilvish, you're assuming the privilege of a surplus of time. Tm_T has a toddler. Time is not exactly surplus for him.
[09:49] <evilvish> elky: huh? i wasnt mentioning anything about Tm_T o.0 , rather was joking about jcastro..
[09:50] <elky> Then maybe you should consider not doing that again.
[09:51] <evilvish> elky: maybe reading the whole backlog would help, before assuming too.. ;)
[09:51] <evilvish> "but still it's a jcastro fail "
[09:52] <elky> evilnhandler, no. you're not getting it. Are you going to tell jcastro he's failed for each and every person who doesn't know what askubuntu is?
[09:52] <elky> er, evilvish^
[09:52] <evilvish> elky: come on! its a joke.. meh!
[09:53]  * evilvish finds better things to do than to argue..
[09:54] <persia> evilvish, The key bit, as you've pointed out, is that it's not official.  It can be made official, and if anyone, jcastro knows how.  I suspect that there are some issues remaining to be resolved before an official imprimatur is requested (although I may be mistaken)
[09:55] <Tm_T> I don't care that much of it not being official, but more of "doest if fill some genuine need in a way that it's comparable to our official support channels"
[09:55] <Tm_T> s/doest/does/
[09:55] <elky> Tm_T, been to the forums lately?
[09:56] <evilvish> persia: yup.. i'm not trying to push that it *must* be included.. was just asking if it can be.. :)
[09:56] <Tm_T> elky: not really
[09:56] <elky> Tm_T, think of a specific problem and do a search to find the fix. Tell me how many clicks you do and pages you scroll down before finding the actual good proper fix
[09:57] <persia> evilvish, The general practice is to wait until something is considered an appropriate recommendation before adding factoids (or sometimes that something needs to be warned about because it is so dangerous).
[09:58] <elky> persia, is askubuntu at the stage at which there is enough movement to unleash Real Users on it?
[09:58] <persia> Tm_T, I suspect that askubuntu is likely to be more useful than launchpad answers at some point (although I'm not sure it is now)
[09:58] <persia> elky, No idea.  But in the absence of a request from the champion (seems to be jcastro), I suspect not quite.
[09:59] <evilvish>  there is a bug somewhere to redirect new lp answers to askubuntu, (atleast jcastro was requesting for it..)
[09:59] <Tm_T> yup, so this is good time to begin the discussion but way too early to make any decisions
[10:00] <persia> evilvish, If you're following that, and could encourage him to let the support and bugs teams know if/when traffic should be directed to askubuntu rather than answers, I suspect it would smooth the transition.
[10:02]  * evilvish realizes that using Tm_T friendly smilies might have been misleading to elky that i was only joking ;)  
[10:02]  * evilvish leaves those inverted to smilies for Tm_T alone ;p
[10:02] <evilvish> -to
[10:03] <evilvish> persia: i'll try to find for the bug
[10:03] <evilvish> gah! -for
[10:04] <persia> I can't change factoids: getting me the bug won't help.  Better to have one of the askubuntu champions talk to the teams directly.
[10:05] <evilvish> right..
[10:12] <popey> 09:47:56 < elky> But the whole idea that it's to counteract the forums having one billionty trillion poorly or unanswered questions, it should be listed in !support but noted as unofficial.
[10:12] <popey> define "unofficial"
[10:12] <popey> As I understand it Canonical has a "relationship" with stackexchange to enable askubuntu
[10:13] <elky> that's my understanding too. canonical had a relationship with the forums long before they were official too.
[10:13] <popey> persia: the champion (jorge) has asked on at least one occasion for us to promote askubuntu in the ubuntu irc channels
[10:13] <persia> popey, Not approved by the nebulous "them" :)  Known to be unofficial in this case from the statement "evilvish> its not official.. but still"
[10:13] <popey> i dont think evilvish knows of what he speaks :)
[10:14] <evilvish> :)
[10:14] <popey> (not saying I do however)
[10:14] <persia> Ah, if it's been requested by the champion, it ought be done.
[10:14] <persia> (assuming a lack of protest).
[10:14] <elky> persia, i think he requested it 3 months ago in a room in florida to be specific :P
[10:14] <popey> he also requested it in -ops
[10:14] <elky> popey, he did, i think i missed that then
[10:14] <evilvish> my knowledge might be a bit outdated, too.. it was was unofficial, might have been approved or become unapproved..
[10:14] <persia> elky, I thought that was that he hoped it would get that way, rather than that he wanted the support teams to redirect everyone.
[10:15] <persia> But if it's requested in -ops, it ought be logged, and then someone with the magic powers should change the factoid.
[10:15] <elky> changing it now
[10:16] <elky> Unlike some, i don't read every line of -ops.
[10:16] <popey> August 18 2010 fwiw
[10:16] <Tm_T> I read almost all lines from my backlog there, mostly skim thru if there's something I should know
[10:16] <elky> Doned.
[10:17] <popey> http://irclogs.ubuntu.com/2010/08/18/%23ubuntu-ops.html
[10:17] <Tm_T> !support
[10:17] <popey> starts at 17:31
[10:17] <elky> ...
[10:17] <elky> i forgotted 2 letters and a space, doned now
[10:17] <elky> !support
[10:17] <elky> :D
[10:17] <evilvish> \o/
[10:17] <Tm_T> and and (:
[10:17] <persia> popey, Thank you for lending your elephantine memory to resolve the confusion of "official"
[10:18] <popey> hah
[10:18]  * popey goes back to sleep
[10:18] <elky> nn
[10:19] <elky> Wait...
[10:19] <evilvish> waaa!
[10:19] <popey> uhoh
[10:19] <evilvish> popey had me confused about what time it is!
[10:19] <elky> Hah.
[10:20] <elky> "I would have got away with it too if it weren't for those meddling IRCers!"
[10:27] <evilvish> popey: ah! now i realize why i thought it was still 'unofficial' , i had asked why it was not named ask.ubuntu.com , and i was told since it was not official yet..
[10:29] <popey> heh, interesting
[10:30] <elky> evilvish, yeah well the fridge/ubuntu news redesign is having similar problems and that's code by canonical people afaik. so i'd rather go with what jcastro said
[10:30] <popey> i note that the bot has never properly advertised launchpad answers, which _is_ an official support channel, and always has been
[10:31] <popey> the lack of support for launchpad answers has always made me a sad bunny
[10:31] <elky> I don't think it ever occurred to put it there.
[10:31] <popey> its always been listed on the "where can I get support" page of ubuntu.com
[10:32] <elky> yeah, the first link in the same factoid.
[10:32] <popey> chicken and egg error, not enough people know about it, it doesn't get advertised, not enough people know about it..
[10:32] <popey> sure, it's linked from /support, but so it ubuntuforums, so arguably no need for that to be in !support
[10:33] <popey> I guess it's just a bit inconsistent
[10:33] <elky> Yeah, and the bot does forward recommendations
[10:34] <elky> Besides, Jorge made a terrific point about askubuntu being able to plug in to the larger stackexchange community, so i'm not going to cry too much over it.
[10:35] <popey> :)
[13:47] <Mkaysi> I am sorry, if Develbot made wrong alarm at ##Mkaysi. I was testing Ubottu clone (OtusBottu) and I tried to remove alarms and DevelBot thought that I have problem and maybe alarmed here. I am not sure about this.
[19:52] <niko> hi
[19:53] <Pici> Hi
[19:53] <m4v> ola
[19:53] <niko> is it possible to register/use two #ubuntu-* channels for a wolfgame bot ?
[19:54] <Pici> niko: Which channels were you thinking of registering?
[19:54] <niko> #ubuntu-game & #ubuntu-game-wolf
[19:56] <Pici> niko: I'm tempted to say its not really ubuntu related, but let me check with the other irccers.
[19:56] <Pici> We do have -trivia.. so there is some precedent.
[20:00] <tsimpson> niko: what do you need 2 channels?
[20:06] <niko> the bot needs two, to permit to wolf to discuss when villagers sleeps
[20:10] <tsimpson> ah
[20:11] <pleia2> fwiw, my concern is that "game" could actually have a legitimate use project-wise, maybe #ubuntu-wolfgame ?
[20:12] <pleia2> (assuming it's allowed in the namespace at all)