[07:38] !support [07:38] The official ubuntu support channel is #ubuntu. Also see http://ubuntu.com/support and http://ubuntuforums.org [07:38] should we include askubuntu in that^ ? [07:38] its not official.. but still [07:39] nah [07:56] Tm_T: Why not? [08:00] cdbs: do we have even any information page about the askubuntu? [08:00] Tm_T: What do we need about it? [08:01] What do you mean by 'information page' ? [08:01] something that answers the question "what is it" and if needed, the usage and so on [08:02] i think askubuntu has its own info/FAQ page , we could just link to that. [08:05] http://askubuntu.com/faq [08:06] and http://askubuntu.com/about [08:06] (if the info page is what is blocking.. ) [08:07] evilvish: not blocking, but helps to decide (: [08:07] thanks [08:08] (: [08:12] evilvish: interesting concept [08:13] * evilvish thinks i hear jcastro cry a little.. (assuming that Tm_T *just* now heard about askubuntu) ;p [08:14] I possibly have heard, but haven't noticed [08:14] (: [08:14] there's _tons_ of ubuntu-related sites out there [08:15] yea.. but still it's a jcastro fail (; [08:50] i once asked a question there! [08:50] it's pretty neat really [09:45] evilvish, i wasn't aware of it until I was at UDS to be honest. In that I'd heard this random word but not paid any attention figuring it was Just Another Crappy Blog. [09:45] That said, i'd not gone "ooh a word i've not heard before *google*" [09:46] elky: UDS was like nearly ~3months ago and the site has been around for only like 6months.. ;) [09:47] elky: so not late :) [09:47] But the whole idea that it's to counteract the forums having one billionty trillion poorly or unanswered questions, it should be listed in !support but noted as unofficial. [09:48] * evilvish nods.. [09:49] evilvish, you're assuming the privilege of a surplus of time. Tm_T has a toddler. Time is not exactly surplus for him. [09:49] elky: huh? i wasnt mentioning anything about Tm_T o.0 , rather was joking about jcastro.. [09:50] Then maybe you should consider not doing that again. [09:51] elky: maybe reading the whole backlog would help, before assuming too.. ;) [09:51] "but still it's a jcastro fail " [09:52] evilnhandler, no. you're not getting it. Are you going to tell jcastro he's failed for each and every person who doesn't know what askubuntu is? [09:52] er, evilvish^ [09:52] elky: come on! its a joke.. meh! [09:53] * evilvish finds better things to do than to argue.. [09:54] evilvish, The key bit, as you've pointed out, is that it's not official. It can be made official, and if anyone, jcastro knows how. I suspect that there are some issues remaining to be resolved before an official imprimatur is requested (although I may be mistaken) [09:55] I don't care that much of it not being official, but more of "doest if fill some genuine need in a way that it's comparable to our official support channels" [09:55] s/doest/does/ [09:55] Tm_T, been to the forums lately? [09:56] persia: yup.. i'm not trying to push that it *must* be included.. was just asking if it can be.. :) [09:56] elky: not really [09:56] Tm_T, think of a specific problem and do a search to find the fix. Tell me how many clicks you do and pages you scroll down before finding the actual good proper fix [09:57] evilvish, The general practice is to wait until something is considered an appropriate recommendation before adding factoids (or sometimes that something needs to be warned about because it is so dangerous). [09:58] persia, is askubuntu at the stage at which there is enough movement to unleash Real Users on it? [09:58] Tm_T, I suspect that askubuntu is likely to be more useful than launchpad answers at some point (although I'm not sure it is now) [09:58] elky, No idea. But in the absence of a request from the champion (seems to be jcastro), I suspect not quite. [09:59] there is a bug somewhere to redirect new lp answers to askubuntu, (atleast jcastro was requesting for it..) [09:59] yup, so this is good time to begin the discussion but way too early to make any decisions [10:00] evilvish, If you're following that, and could encourage him to let the support and bugs teams know if/when traffic should be directed to askubuntu rather than answers, I suspect it would smooth the transition. [10:02] * evilvish realizes that using Tm_T friendly smilies might have been misleading to elky that i was only joking ;) [10:02] * evilvish leaves those inverted to smilies for Tm_T alone ;p [10:02] -to [10:03] persia: i'll try to find for the bug [10:03] gah! -for [10:04] I can't change factoids: getting me the bug won't help. Better to have one of the askubuntu champions talk to the teams directly. [10:05] right.. [10:12] 09:47:56 < elky> But the whole idea that it's to counteract the forums having one billionty trillion poorly or unanswered questions, it should be listed in !support but noted as unofficial. [10:12] define "unofficial" [10:12] As I understand it Canonical has a "relationship" with stackexchange to enable askubuntu [10:13] that's my understanding too. canonical had a relationship with the forums long before they were official too. [10:13] persia: the champion (jorge) has asked on at least one occasion for us to promote askubuntu in the ubuntu irc channels [10:13] popey, Not approved by the nebulous "them" :) Known to be unofficial in this case from the statement "evilvish> its not official.. but still" [10:13] i dont think evilvish knows of what he speaks :) [10:14] :) [10:14] (not saying I do however) [10:14] Ah, if it's been requested by the champion, it ought be done. [10:14] (assuming a lack of protest). [10:14] persia, i think he requested it 3 months ago in a room in florida to be specific :P [10:14] he also requested it in -ops [10:14] popey, he did, i think i missed that then [10:14] my knowledge might be a bit outdated, too.. it was was unofficial, might have been approved or become unapproved.. [10:14] elky, I thought that was that he hoped it would get that way, rather than that he wanted the support teams to redirect everyone. [10:15] But if it's requested in -ops, it ought be logged, and then someone with the magic powers should change the factoid. [10:15] changing it now [10:16] Unlike some, i don't read every line of -ops. [10:16] August 18 2010 fwiw [10:16] I read almost all lines from my backlog there, mostly skim thru if there's something I should know [10:16] Doned. [10:17] http://irclogs.ubuntu.com/2010/08/18/%23ubuntu-ops.html [10:17] !support [10:17] The official ubuntu support channel is #ubuntu. Also see http://ubuntu.com/support and http://ubuntuforums.org [10:17] starts at 17:31 [10:17] ... [10:17] i forgotted 2 letters and a space, doned now [10:17] !support [10:17] The official ubuntu support channel is #ubuntu. Also see http://ubuntu.com/support and http://ubuntuforums.org and http://askubuntu.com [10:17] :D [10:17] \o/ [10:17] and and (: [10:17] popey, Thank you for lending your elephantine memory to resolve the confusion of "official" [10:18] hah [10:18] * popey goes back to sleep [10:18] nn [10:19] Wait... [10:19] waaa! [10:19] uhoh [10:19] popey had me confused about what time it is! [10:19] Hah. [10:20] "I would have got away with it too if it weren't for those meddling IRCers!" [10:27] popey: ah! now i realize why i thought it was still 'unofficial' , i had asked why it was not named ask.ubuntu.com , and i was told since it was not official yet.. [10:29] heh, interesting [10:30] evilvish, yeah well the fridge/ubuntu news redesign is having similar problems and that's code by canonical people afaik. so i'd rather go with what jcastro said [10:30] i note that the bot has never properly advertised launchpad answers, which _is_ an official support channel, and always has been [10:31] the lack of support for launchpad answers has always made me a sad bunny [10:31] I don't think it ever occurred to put it there. [10:31] its always been listed on the "where can I get support" page of ubuntu.com [10:32] yeah, the first link in the same factoid. [10:32] chicken and egg error, not enough people know about it, it doesn't get advertised, not enough people know about it.. [10:32] sure, it's linked from /support, but so it ubuntuforums, so arguably no need for that to be in !support [10:33] I guess it's just a bit inconsistent [10:33] Yeah, and the bot does forward recommendations [10:34] Besides, Jorge made a terrific point about askubuntu being able to plug in to the larger stackexchange community, so i'm not going to cry too much over it. [10:35] :) [13:47] I am sorry, if Develbot made wrong alarm at ##Mkaysi. I was testing Ubottu clone (OtusBottu) and I tried to remove alarms and DevelBot thought that I have problem and maybe alarmed here. I am not sure about this. === charlie-tca is now known as charlie-tca__ === charlie-tca__ is now known as charlie-tca [19:52] hi [19:53] Hi [19:53] ola [19:53] is it possible to register/use two #ubuntu-* channels for a wolfgame bot ? [19:54] niko: Which channels were you thinking of registering? [19:54] #ubuntu-game & #ubuntu-game-wolf [19:56] niko: I'm tempted to say its not really ubuntu related, but let me check with the other irccers. [19:56] We do have -trivia.. so there is some precedent. [20:00] niko: what do you need 2 channels? [20:06] the bot needs two, to permit to wolf to discuss when villagers sleeps [20:10] ah [20:11] fwiw, my concern is that "game" could actually have a legitimate use project-wise, maybe #ubuntu-wolfgame ? [20:12] (assuming it's allowed in the namespace at all) === k1l_ is now known as k1l