/srv/irclogs.ubuntu.com/2011/02/08/#ubuntu-bugs.txt

=== JoeSett is now known as JoeMaverickSett
=== JoeSett is now known as JoeMaverickSett
=== bilalakhtar_ is now known as cdbs
bcurtiswxnigelb, so why the dislike towards SVN? :P15:14
nigelbbcurtiswx: I like git :D15:14
nigelbbcurtiswx: and generally, dvcs15:14
bcurtiswxnigelb, ah i guess i've used all before and have gotten used to the differences for the most part15:14
nigelbbcurtiswx: yeah, I've used all of them at some point15:15
nigelbbcurtiswx: oh btw, want to talk about upstreaming bugs at UDW?15:15
* nigelb is in recruitment mode15:15
bcurtiswxwhat day15:16
nigelbbcurtiswx: pick an empty slot https://wiki.ubuntu.com/UbuntuDeveloperWeek/Timetable#preview15:16
nigelbbcurtiswx: final decision? :)15:31
bcurtiswxnigelb, i'm thinkin :)15:32
nigelbhehe15:33
nigelbbcurtiswx: feel free to team up with pedro or hggdh or charlie-tca :D15:33
hggdhheh15:34
nigelbthe very subtle form of recruitment ;)15:35
bcurtiswxany of you want to do a session on "Bugs: Head to Dead.15:35
bcurtiswx"15:35
bcurtiswxmaybe two sessions worth15:35
bcurtiswxOK, maybe that was a bad play on words15:36
bcurtiswxWhere we triage a couple bugs live, from NEW to Triaged15:37
bcurtiswxhggdh gets the interest with the obvious public attraction, and i just get to stamp my name on it. how about it :P15:39
charlie-tcaDo you really want to start at "New" if you are talking to developers?15:39
bcurtiswxcharlie-tca, good point.15:40
bcurtiswxbut how well do devs understand our triaging techniques?15:40
charlie-tcabcurtiswx: valid point, too. Some do, perhaps most do not?15:41
bcurtiswxcharlie-tca, i don't know.15:43
bcurtiswxhggdh, charlie-tca, bdmurray: Would a "Bug Triage: NEW to TRIAGED" really benefit dev's in your own opinions15:45
bdmurraybcurtiswx: that seems more appropriate for open week15:48
charlie-tcaA developer working his bugs doesn't really care what our steps are. If they can fix the bug, it could jump from New to Fixed in one step15:48
bcurtiswxnigelb, i think that best sums up that.  Sorry :)15:50
nigelbbcurtiswx: well, you could always talk about upstreams and their importance ;)15:50
bdmurrayOne thing I've talked about in the past is how to get better quality bug reports15:51
bdmurrayby writing apport hooks for example15:51
nigelboh, apport hooks would be a fun session15:52
nigelbwhen I wrot them, I kept looking at your sessions bdmurray :)15:52
charlie-tcaThat would be good, but I know nothing about that...15:52
bcurtiswxnigelb, you have your own session to run then ;)15:53
nigelboh no15:54
nigelbhow did I fall into that trap15:54
nigelb:-P15:54
nigelbbdmurray: can you help me if I'm willing to take an apport session? :)15:54
bdmurraynigelb: sure when is it?15:55
nigelb1600 4th March?15:55
bdmurrayokay that's a fair bit of time15:57
nigelb\o/15:58
nigelbsession added15:58
Gartralhello, I see a fix was posted for Gobi2k 3g radios in Kernel, (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/554099?comments=all) but I can't use that Kernel due to a TPM-locked Kernel architecture.. and I was hoping the needed driver was available as a Module.. my other problem is I can't compile the module myself as until i fix 3g in ubuntu, my computer won't have internet.16:23
ubot4Launchpad bug 554099 in linux-backports-modules-2.6.32 (Ubuntu Maverick) (and 9 other projects) "Qualcomm Gobi 2000 3G (gobi_loader/qcserial) broken (affects: 73) (dups: 4) (heat: 424)" [Undecided,Invalid]16:23
Gartralyes ubot4 that's the package and bug.16:24
gondoiI'm a little confused on the SRU instructions...16:41
gondoiI want to submit an SRU for this bug16:41
gondoihttps://bugs.launchpad.net/ubuntu/+source/munin/+bug/69996716:41
ubot4Launchpad bug 699967 in munin (Debian) (and 2 other projects) "Empty list of plugins/services with hostname containing uppercase letters (affects: 2) (dups: 1) (heat: 20)" [Unknown,Confirmed]16:41
gondoibut I'm not sure whether to submit it in that bug or start a new one16:41
gondoican anyone help me?16:42
charlie-tcaa little patience is appreciated. We are all volunteers, not sitting looking at the monitor waiting for questions.16:42
gondoisame here16:42
gondoijust throwing it out there and waiting for a reply16:43
charlie-tcaand expecting an answer within a minute?16:43
Gartralhello, I see a fix was posted for Gobi2k 3g radios in Kernel, (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/554099?comments=all) but I can't use that Kernel due to a TPM-locked Kernel architecture.. and I was hoping the needed driver was available as a Module.. my other problem is I can't compile the module myself as until i fix 3g in ubuntu, my computer won't have internet.16:44
ubot4Launchpad bug 554099 in linux-backports-modules-2.6.32 (Ubuntu Maverick) (and 9 other projects) "Qualcomm Gobi 2000 3G (gobi_loader/qcserial) broken (affects: 73) (dups: 4) (heat: 424)" [Undecided,Invalid]16:44
charlie-tcagondoi: Use the same bug, nominate for series "maverick"16:44
gondoidude, it wasn't intended as a bump... just asking for assistance16:44
gondoithank you charlie-tca16:44
charlie-tcaYou are welcome16:44
Gartral(if waiting 20 minutes between posts aint long enough, sorry, trying too compensate for joins which i turned off...16:44
charlie-tcaGartral: I would suggest asking in #ubuntu-kernel, also, for that issue. They might have a workaround you can use.16:45
shankhshi16:46
Gartralcharlie-tca: maybe, maybe not, keep in mind im forced too use a kernel that I don't even have headers for... so compiling my own module isn't an option16:47
* micahg wonders if we're having a meeting17:04
micahghggdh: charlie-tca: yofel: bdmurray ^^^17:04
Gartral?/?17:05
shankhsHi i am very much eager to participate in bug day (10 feb ) but I have never done any bug-fixing for ubuntu before . Also I have never saw the code of OpenOffice or LibreOffice. How do I get started with this? I have signed the ubuntu code of conduct and read the Triage guide. Thanks a lot for the help17:05
* yofel totally forgot about it, thanks for the ping17:05
micahgshankhs: can you stick around another hour, we're supposed to have a meeting now, but it might not happen17:06
shankhsmicahg: sure!17:06
* micahg doesn't see pedro17:07
bdmurraymicahg: pedro is on holiday17:09
micahgbdmurray: ah, good for him :)17:09
micahgbdmurray: well, should we have a meeting or defer 1 week?17:09
bdmurraymicahg: looking at the agenda it needs some cleanup and no announcement was sent so I'd pefer to wait17:10
bolsterHey all, I'm new to the bugsquad (and haven't exactly contributed yet, but exams finished this week so I should be a productive human being tomorrow). Have read most / all of the knowledgebase so hopefully can hit the ground running as soon as I can block off some time for it :D17:10
micahgbdmurray: ok, makes sense17:11
yofel+117:11
bdmurrayokay, I'll take care of the agena, email and channel topic17:14
micahgbdmurray: thanks,17:15
micahgshankhs: so, it's just a matter of installing LIbreOffice and seeing if you can reproduce the OpenOffice bugs, if so, add a bug task for LibreOffice17:16
micahgI think17:16
bdmurrayright you don't need to know the code to help out triaging bug reports17:16
micahgbdmurray: are we adding tasks for LibreOffice or moving the bugs? (not everyone might know if something's SRU worthy or not)17:17
shankhsmicahg bdmurray : thanks any more pointers17:18
bdmurraymicahg: adding seems the easiest to me17:18
micahgbdmurray: ok, thanks17:19
vishbdmurray: hi.. when you get some time, could you have a look at Bug #659947 ? thanks! :)17:20
ubot4Launchpad bug 659947 in launchpad "Users, unfamiliar with bug-triage, often confuse 'Triaged' and 'Confirmed' status (affects: 2) (heat: 10)" [Low,Triaged] https://launchpad.net/bugs/65994717:20
bdmurrayvish: what are you looking for with that bug?17:34
vishbdmurray: some solution to prevent redoing the confirmed -> triaged work..17:35
vishie, not revisiting the triaged bugs again..17:36
vishbdmurray: it is a follow up bug, to the earlier one where i suggested locking down the permissions as to who changes those, but their feedabck was a better solution was to looking at reducing the number of statuses17:37
vish to merge triaged and confirmed17:38
Gartralhello, I see a fix was posted for Gobi2k 3g radios in Kernel, (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/554099?comments=all) but I can't use that Kernel due to a TPM-locked Kernel architecture.. and I was hoping the needed driver was available as a Module.. my other problem is I can't compile the module myself as until i fix 3g in ubuntu, my computer won't have internet.17:38
ubot4Launchpad bug 554099 in linux-backports-modules-2.6.32 (Ubuntu Maverick) (and 9 other projects) "Qualcomm Gobi 2000 3G (gobi_loader/qcserial) broken (affects: 73) (dups: 4) (heat: 424)" [Undecided,Invalid]17:38
bdmurrayvish: okay17:38
micahgvish: I think that's a bad idea, confirmed means there's a real bug, but not enough information to work on it, triaged means there's enough information to work on it17:39
vishmicahg: yea.. thats how i thought so too.. but sinzui and mpt suggestion seemed OK.. but i'll take whatever fixes the current situation ;)17:40
micahgGartral: you might want to ask in #ubuntu-kernel about that17:42
ddecatorassuming my calendar is correct, there is a bugsquad meeting starting in a few minutes, right?17:53
micahgddecator: calendar is wrong :)17:55
ddecatormicahg: what the, i swear i copied it from the fridge calendar..17:56
ddecatormicahg: ...from your calendar17:57
micahgddecator: yeah, I saw that, idk why it was set for 18:00, meeting was 17:00 I thought, but in any case, no announcement and an old agenda postponed the meeting17:57
ddecatormicahg: ah, gotcha. when is it now?17:57
micahgddecator: TBA17:58
ddecatormicahg: alright, thanks17:58
=== zyga is now known as zyga-afk
Rcarthello, there are logs available for the talk that took place today?19:33
ddecatorRcart: the meeting? it's being rescheduled19:34
Rcartddecator: Oh, great. 10 February right?19:36
ddecatorRcart: i don't think a new time has been determined yet19:36
charlie-tcaIt should change in the topic here when it is decided19:37
Rcartddecator: Thanks, I was confusing it with the Hug Day date ^^19:37
hjdHi. I'm tagging some bugs 'upgrade-software-version' and wondered what (if anything) I should do with bugs tagged 'upgrade'. Should I replace the tag with usv, add it in addition or leave them alone?19:38
Rcartcharlie-tca: I'll be waiting for the update then :). Thanks.19:39
bdmurraymicahg: what did we decide about upgrade vs upgrade-software-version?  I'd say keep the old one19:40
micahgbdmurray: hmm, I've been using the new one?  either way is fine, there are only about 15 wtih the new tag19:41
charlie-tcaseems like it would depend on the actual bug, if they used upgrade in place of upgrade-software-version or to report a bug that happened during an upgrade19:42
micahgcharlie-tca: upgrade bugs are supposed to be specified by their releases (i.e. lucid2maverick)19:42
charlie-tcaI know, but that doesn't mean the reporter did not add "upgrade".19:42
bdmurraymicahg: if the bug is already tagged upgrade I'd say keep that tag19:42
micahgbdmurray: ok, I've just been adding, not changing19:43
bdmurrayhjd: so add usv inaddition to upgrade19:43
bdmurrayhjd: thanks for asking19:44
hjdok. I've left them alone so far, just thought I'd check.19:45
hjdFor some requests for newer versions, I've found similar bug reports in debian as well. However, the Ubuntu bug and Debian bugs mention different versions. Should I add a bugwatch to these or not? As a new release might fix one of the bugs, but not the other. (I can probably find an example)19:51
hjdfor instance bug 451947 vs http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=599617. (Perhaps a bad example, as the difference i version numbers are pretty small)19:55
ubot4Debian bug 599617 in php-codesniffer "php-codesniffer: New upstream version available" [Wishlist,Open]19:55
ubot4Launchpad bug 451947 in php-codesniffer (Ubuntu) "Version bump request (1.2.0) (affects: 2) (heat: 7)" [Undecided,New] https://launchpad.net/bugs/45194719:55
bdmurrayhjd: I think making the ubuntu one less version specific and linking to the debian bug is a good idea20:05
hjdbdmurray: something like this (bug 451947)?20:19
ubot4Launchpad bug 451947 in php-codesniffer (Debian) (and 1 other project) "Version bump request (affects: 2) (heat: 12)" [Unknown,Unknown] https://launchpad.net/bugs/45194720:19
bdmurrayhjd: yes - you could also confirm since you know ubuntu is behind20:20
hjdbdmurray: confirmed as well. Wasn't aware I should do taht.20:23
hjd*that20:23
=== bdmurray changed the topic of #ubuntu-bugs to: Ubuntu BugSquad - next meeting 2/15/11 | http://wiki.ubuntu.com/BugSquad | Documentation: http://wiki.ubuntu.com/HelpingWithBugs | If you have been triaging bugs for a while, please apply to https://launchpad.net/~ubuntu-bugcontrol/ | Want to report a bug? Read https://help.ubuntu.com/community/ReportingBugs | User support (not related to triage) is in #ubuntu

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