/srv/irclogs.ubuntu.com/2011/02/10/#ubuntu-bugs.txt

=== pan1nx is now known as info
=== info is now known as pan1nx
blackmoon105is possible to report a bug for "ubuntu-wine" ppa package? i can only report a bug for official wine version...11:26
yofel_blackmoon105: not as long as the ppa package doesn't ship it's own apport configuration, you should ask the ppa maintainers how they prefer to get bug reports12:11
=== yofel_ is now known as yofel
blackmoon105yofel: ok, thanks12:12
evfoolhi all12:28
AbhijiThi12:29
reginaldo172ola14:46
reginaldo172bom dia gente14:46
hggdhhuh?14:58
rorkspanish (I think)14:58
AbhijiT:D14:58
hggdhno, Portuguese, and probably from Brazil14:59
persiafriendly though :)14:59
hggdhindeed, very. (Hello, good morning people)15:00
rork:)15:00
leighmanwhat's the deal with libreoffice tasks on triaged openoffice bugs such as https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/69589815:29
ubot4Launchpad bug 695898 in openoffice.org (Ubuntu) (and 2 other projects) "Impress not honoring font size from MS PowerPoint 2007 file (affects: 3) (heat: 14)" [Low,Triaged]15:29
hggdhleighman: if they apply to lireoffice also, please open a task on it15:40
leighmanand just leave it as new?15:40
leighmanas far as I know libreoffice is still aiming to fix bugs in ooo bug tracker ?15:41
hggdhif you reproduced it on libreoffice, it can go to triaged15:50
micahgleighman: it's more about what we need to fix/worry about, we've dropped the openoffice source package from the dev release, so only SRU tasks will apply to that source, anything else that applies should be transitioned to the libreoffice source by adding a task, I would think if it's triaged on oo.o, it should be triaged on lo15:51
leighmanand things which are reported against oo3.2 but I can't reproduce in lo3.3?15:52
persiaIf triaged, it ought get reproduced before the new task is added.15:52
leighmanand things which are reported against oo3.2 but I can't reproduce in lo3.3? just a comment to this effect?16:20
=== Tiibiidii-berdar is now known as Tiibiidii
hggdhyes, add a comment it cannot be reproduced on lo3.3; it may still be meat for a SRU on oo3.216:29
bdmurrayleighman: yes, that'd be great.  maybe it should go in the description so it doesnt get buried in the middle of other comments?16:30
shankhsHi , I found the bug 695826 repeating itself in LibreOffice but the workarounds given does not work17:08
ubot4Launchpad bug 695826 in openoffice.org (Ubuntu) (and 1 other project) ""Enable natural sort" undefined in help (affects: 1) (heat: 101)" [Undecided,New] https://launchpad.net/bugs/69582617:08
shankhsbut there is "natural sort algorithm" in the help17:08
shankhsI am new so what should I do now change the bug status to New->Confirmed ?17:09
bdmurrayshankhs: well, you confirmed it in LibreOffice not OpenOffice right?17:10
shankhsbdmurray: right17:10
bdmurrayshankhs: so you want to indicate that it also affects LibreOffice by clicking "Also affects distribution"17:10
bdmurraythen choosing Ubuntu and the LibreOffice package17:10
shankhsbdmurray: ok, but I cant change the status of the bug? when I installed libreoffice somehow OO uninstalled, I dont know why ! so at present cant check in OO :(17:12
bdmurrayshankhs: that's fine testing it in LO is a big help!17:14
bdmurrayshankhs: you could set the libreoffice task to confirmed and maybe indicate that the workaround only works for OO17:30
shankhsbdmurray: thanks17:32
bdmurrayshankhs: do you have an opinion on how important the bug is too?  I'd be happy to set it for you.17:33
leighmanhow should I deal with https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/477698 ?17:37
ubot4Launchpad bug 477698 in openoffice.org (Ubuntu) "oowriter fail to export to XHTML a document containing <?xml version='1.0' encoding="UTF-8"?> (affects: 1) (heat: 7)" [Undecided,Confirmed]17:37
leighmanjust leave it since it's an issue in Karmic -- seems it was fixed in oo3.217:37
micahgleighman: well, if it's a confirmed issue in a  previous release and fixed in a later release, the main task is marked fix released with a note which version it was fixed in, then it needs to be ascertained if it's SRU worthy and if so, open a task for the affected releases17:39
micahgleighman: and since it's only one person here, it's not considered confirmed17:40
shankhsbdmurray: http://qa.openoffice.org/issues/show_bug.cgi?id=26565 says the priority of bug 695826 to be P3 i.e. non-trivial problems which probably affect a noticeable number of users.17:41
ubot4Launchpad bug 695826 in openoffice.org (Ubuntu) (and 2 other projects) ""Enable natural sort" undefined in help (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/69582617:41
ubot4OpenOffice.org bug 26565 in Spreadsheet "Natural Sort Option in Sort Dialog" [Patch,New: ]17:41
micahgshankhs: upstream priority != Ubuntu priority17:41
micahg!importance | shankhs17:41
ubot4shankhs: You can learn about setting bug importance at https://wiki.ubuntu.com/Bugs/Importance17:41
shankhsmicahg: ok, thanks17:42
shankhsbdmurray: micahg : After reading the wiki I would say the priority to be medium as it limits the user's accessibility to use "Natural sort option"17:45
leighmanmicahg: seems the guy himself confirmed it17:49
leighmanmicahg: I can confirm it on oo3.2 but works in lo3.3 - advice?17:49
bdmurrayshankhs: okay, importance set.  Thanks again for helping out17:56
micahgleighman: right, policy is one cannot confirm ones own bugs18:04
micahgleighman: so, mark fix released and say which version you see it fixed in, which release is it failing for you on?18:04
shankhsbdmurray: thanks18:04
leighmanmicahg: I see it in OO 3.2.0 Lucid, he says it's fixed in 3.2.1 from OO.o website and it's fixed for me in LibO 3.318:08
shankhsHow to deal with bugs like bug 642577 where no info to reproduce is given?18:11
ubot4Launchpad bug 642577 in openoffice.org (Ubuntu) "Menu text in OpenOffice are obscured in Maverick (affects: 1) (heat: 25)" [Undecided,New] https://launchpad.net/bugs/64257718:11
=== bcurtiswx_ is now known as bcurtiswx
bdmurrayshankhs: if you look at when it was reported and compare that to maverick's release date you'll notice this was before the final release18:18
bdmurrayshankhs: so its worth asking them if they are still having the issue with the final release of Maverick or Natty and if so getting some more information regarding their environment18:19
shankhsbdmurray: ok thanks18:20
bdmurrayits likely that it was a graphics issue18:20
shankhsbdmurray: shouldnt the status be incomplete instead of new?18:25
bdmurrayshankhs: yes, that's right18:26
shankhsThanks guys , it was fun, its past midnight and I am off to bed, I hope to continue the good (and fun) work :) good night18:38
bdmurrayshankhs: have a good one! hope to see you again18:40
micahgleighman: are you running lucid?18:45
leighmanmicahg: running Maverick here with LibO but have a stock Lucid install on a PC18:54
micahgleighman: ah, yeah, I'm running maverick w/LibO as well18:57
leighmanalso have a lucid with libo netbook if that's what you're after :P18:59
micahgleighman: no, I was hoping for Maverick with oo.o :)19:01
leighmanah, yes19:02
leighmanthat makes more sense :P19:02
bdmurraytestdrive it ;-)19:02
leighmanthere's https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/500394 as well -- who decides if something is SRU worthy?19:05
ubot4Launchpad bug 500394 in openoffice.org (Ubuntu) (and 1 other project) "OpenOffice Writer crashes when saving document with embedded diagram as MS Word 97/2000/XP (.doc) format (affects: 4) (heat: 8)" [Undecided,Confirmed]19:05
micahgleighman: if you believe it meets these guidelines, it can be proposed for an update: https://wiki.ubuntu.com/StableReleaseUpdates19:06
trinikronohello bugsquad is there a hugday today?19:16
micahgtrinikrono: yes19:18
trinikronomicahg: any news with the packaging bugs?19:18
micahgtrinikrono: no, I keep forgetting, I should send a mail to the derivatives list19:19
penalvchIn regards to my private libreoffice bug 716598 it seems the stack trace failed. I'm looking to avoid it being arbitrarily invalidated (again) by attaching the appropriate debug info, one thing noticed is that libreoffice-dbg was not installed during the apport. Suggestions?21:19
ubot4penalvch: Bug 716598 on http://launchpad.net/bugs/716598 is private21:19
penalvchOne thing noticed that may be helpful is opensuse's examples on performing libreoffice strace/backtrace/valgrind -> http://en.opensuse.org/openSUSE:Bugreport_LO21:21
charlie-tcapenalvch: can you reproduce the bug anytime?21:25
penalvchcharlie-tca: Anytime and everytime ;)21:25
charlie-tcado any other documents crash it or just that one?21:27
charlie-tcapenalvch: do any other documents cause it to crash or just that one?21:31
penalvchcharlie-tca: Regarding this particular problem & crash it seems document dependent to this document. However, I can crash libreoffice fairly consistently for different reasons on other documents (another issue for another bug :)21:32
charlie-tcamuch harder to pin down if only one document crashes it.21:33
penalvchcharlie-tca: Well I'm here to help sort it out. As well, the original bug that prompted this issue was when I was trying to reproduce bug 68249021:36
charlie-tcaeach reason needs a different bug, since it usually needs a different fix, too.21:36
ubot4Launchpad bug 682490 in openoffice.org (Ubuntu) "oo.org crashes on file previosly saved by this version of oo.org (affects: 1) (heat: 50)" [Undecided,New] https://launchpad.net/bugs/68249021:36
charlie-tcabooting my ubuntu, let's see if I can confirm the first bug here21:38
penalvchcharlie-tca: I'm goin to make it sooo easy for you, in Natty, at the terminal drop in: cd ~/Desktop && wget https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/682490/+attachment/1748216/+files/BARD_4558_csp_support_to_public_activists_2010.odt && lowriter -nologo BARD_4558_csp_support_to_public_activists_2010.odt21:39
ubot4Launchpad bug 682490 in openoffice.org (Ubuntu) "oo.org crashes on file previosly saved by this version of oo.org (affects: 1) (heat: 50)" [Undecided,New]21:39
charlie-tcait's not quite that fast. I have to first get natty up on one of my computers21:42
charlie-tcaso now my question is, what happens if the document is downloaded, then loaded into libreoffice?21:43
penalvchcharlie-tca: If it crashes, please confirm the bug. If not, we can take it from there.21:44
charlie-tcaokay21:44
penalvchcharlie-tca: I do have to step away for a few hours. I'll stay logged into chat, please feel free to post your results/thoughts/suggestions and I'll read them when I get back.21:45
charlie-tcayup21:46
charlie-tcaOtherwise, just check the bug report. I will comment there if I get natty running21:46
bdmurrayhggdh: Do you recall what wiki pages need updating regarding regression- tags?23:05
hggdhbdmurray: I thought I had changed them all already -- but I do not remember off the top of my empty head, which ones I changed23:19
bdmurrayhggdh: okay, well the 2 I found looked changed to me ;-)23:20
hggdhheh23:20
leighmanhttps://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/537433 is fixed in Libreoffice master23:46
ubot4Launchpad bug 537433 in openoffice.org (Ubuntu) (and 1 other project) "[upstream] Writer Styles List sorts by number not style proper order (affects: 1) (heat: 6)" [Undecided,Triaged]23:46
leighmanshould I add an upstream bug link or just stick with a comment?23:47
micahgleighman: upstream bug link would be great23:47
persiaAdd an upstream bug link (Also affects project), and LP should be able to determine it'S fixed from the upstream tracker.23:47
charlie-tcapenalvch: confirmed the bug23:52

Generated by irclog2html.py 2.7 by Marius Gedminas - find it at mg.pov.lt!