[00:56] <Rcart> Hello. I'm reading the bug 716782 and wanna assign the package to it. The output looks like belongs to dpkg. If someone knows similar ouputs I'd like to confirm me if I'm wrong. Or should I request the reporter for more information and set the bug as incomplete?
[00:56] <ubot4> Launchpad bug 716782 in ubuntu "Can't install anything (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/716782
[01:04] <charlie-tca> Rcart: to really know what is happening, we need some log files. /var/log/dpkg.log and /var/log/dmesg would be good to start with
[01:04] <charlie-tca> The reporter can try the procedure listed at https://wiki.ubuntu.com/DebuggingInstallationIssues#Corrupted%20package%20archive to attempt to clear things.
[01:04] <persia> We have enough
[01:05] <charlie-tca> However, we don't really know what is broken with out the logs and what was installed to break the system.
[01:05] <persia> look at the description starting from "Errors were encountered"
[01:05] <persia> What we don't have is any package named "avgflx", which is the package with the problem.
[01:05] <persia> Err, avg85flx
[01:06] <persia> The specific error is that avg85flx.postinst is failing to check for an existing link in /etc/init.d/avgd before creating it (and should probably be transitioned to use dh_installinit anyway).
[01:07] <persia> But since this package isn't in our repos (unless I'm missing something), it's outside of our control.
[01:07] <chilicuil> I'd request to install another package, it doesn't seem to be a dpkg error to me
[01:08] <persia> Change to a support question: suggest the user disable third-party repositories and try to upgrade again.
[01:08] <persia> If that doesn't work, remove avg85flx, and try again.
[01:08] <charlie-tca> agreed
[01:11] <persia> Oh, just in case it wasn't obvious from the above: libboost-iostreams is an innocent victim here.
[01:11] <charlie-tca> thanks for that one. I wondered about it
[01:12] <persia> When dpkg can't install stuff, it leaves the DB in a half-configured state, and then tries to complete it when anything happens.
[01:12] <persia> (hoping that whatever you just did will fix the problem)
[01:12] <charlie-tca> yup, and one broken package leads to a lot of errors, sometimes
[01:12] <persia> So, when the avg85flx upgrade failed, it retries it for every dpkg operation.  Since it keeps failing...
[01:13]  * charlie-tca hopes someday to know at least half of persia's knowledge
[01:14] <persia> I'm certain you have more knowledge than I, although I suspect it's not spread quite so thin
[01:15] <Rcart> Ok. Thanks for explanation.  I'll change it right away.
[01:15] <charlie-tca> Rcart: thanks for helping with that bug
[01:15] <persia> Rcart, Good luck.  Now that it's a support ticket, try to help the user out.  If simple removal doesn't work, they may have to purge the avg85flx package.
[01:21] <Rcart> Sure, i'll keep tracking the bug and trying to help the user. Thank you for helping.
[02:33] <hggdh-cel> hum
[02:34] <charlie-tca> huh?
[02:34] <charlie-tca> or should it be
[02:34] <charlie-tca> ho
[02:34] <hggdh-cel> testing new toy :-)
[02:35] <charlie-tca> thinking about throwing mine out. It is too small to see good, and hard to hear, too.
[02:36] <hggdh-cel> well, there are the new pads coming out
[02:38] <hggdh-cel> but that's
[02:39] <hggdh-cel> enough..
[02:43] <hggdh> can be used on emergencies, but this is pretty much it
[03:05] <charlie-tca> heh, at least it worked
[03:07] <charlie-tca> bug filed against firefox 4.0b11 for not reading moinmoin markups right
[03:07] <charlie-tca> bug 716829
[03:07] <ubot4> Launchpad bug 716829 in firefox (Ubuntu) "firefox 4.0b11 does not display MoinMoin markup correctly (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/716829
[06:27] <micahg> can anyone check a mozvoikko on natty for me?
[07:11] <penalvch> charlie-tca: thank you for confirming.
[14:02] <leighman> anyone here running Maverick, LibO3.3, ecryptfs home partition and computer capable of hibernating who can test https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/579966 ? :P
[14:02] <ubot4> Launchpad bug 579966 in openoffice.org (Ubuntu) "OpenOffice crashes with high frequency (affects: 7) (heat: 50)" [Undecided,Confirmed]
[14:13] <charlie-tca> chrisccoulson: thank you for fixing the wiki. I did not intend to take up your time for a broken page.
[14:13] <chrisccoulson> charlie-tca, heh, that's ok ;)
[15:07] <trinikrono> good morning bugsquaders
[16:13] <penalvch> Regarding https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/579966 this is caused by the same bug title soffice.bin crashed with SIGSEGV in cppu::throwException() I have a libreoffice-calc ppa crash log that demo's this problem. There are ~8 dups (older & newer) same problem. Seems we should group them all to one metabug?
[16:13] <ubot4> Launchpad bug 579966 in openoffice.org (Ubuntu) "OpenOffice crashes with high frequency (affects: 8) (dups: 2) (heat: 72)" [Undecided,Confirmed]
[16:14] <penalvch> This is the launchpad advanced search that shows the public ones for me -> https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bugs?field.searchtext=throwException&orderby=-importance&field.status%3Alist=NEW&field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE&field.status%3Alist=OPINION&field.status%3Alist=INVALID&field.status%3Alist=WONTFIX&field.status%3Alist=EXPIRED&field.statu
[16:14] <penalvch> s%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.status%3Alist=FIXCOMMITTED&field.status%3Alist=FIXRELEASED&field.importance%3Alist=UNKNOWN&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW&field.importance%3Alist=WISHLIST&field.importance%3Alist=UNDECIDED&assignee_option=any&field.assignee=&field.bug_reporter=&field.bug_s
[16:14] <penalvch> upervisor=&field.bug_commenter=&field.subscriber=&field.tag=&field.tags_combinator=ANY&field.status_upstream=pending_bugwatch&field.status_upstream=hide_upstream&field.status_upstream=resolved_upstream&field.status_upstream=open_upstream&field.status_upstream-empty-marker=1&field.has_cve.used=&field.omit_dupes.used=&field.affects_me.used=&field.has_patch.used=&field.has_branches.used=&field.has_branches=on&field.has_no_branche
[16:14] <penalvch> s.used=&field.has_no_branches=on&field.has_blueprints.used=&field.has_blueprints=on&field.has_no_blueprints.used=&field.has_no_blueprints=on&search=Search
[16:15] <Pici> Er...
[16:15] <penalvch> yeah sorry for the flood...
[16:18] <yofel> penalvch: IRC has a character limit for each line you can write, use a url shortener for long links
[16:20] <penalvch> yofel: np will do in the future
[19:52] <trinikrono> micahg: ping :D
[19:59] <simar> vish, hi
[19:59] <simar> vish, can i pm you..
[20:13] <trinikrono> where to file bugs about ubuntu website?
[20:17] <charlie-tca> trinikrono: canonical-isd-web
[20:19] <trinikrono> charlie-tca: i just found a project named ubuntu-website in launchpad
[20:19] <trinikrono> its a invalid torrent link
[20:20] <charlie-tca> The ones I reported the ubuntu-website were changed to canonical-isd-web
[20:20] <trinikrono> o.o
[20:22] <charlie-tca> but, I think either one is fine.
[20:23] <trinikrono> charlie-tca: well it looks like it wont let me set it too confirmed under ubuntu-website
[20:23] <charlie-tca> you can't confirm it.
[20:23] <charlie-tca> You can only report it, there is a separate team that can triage those bugs.
[20:24] <charlie-tca> You can comment that you have the same bug, too
[20:24] <trinikrono> well its there now so one less bug to worry about, bug 710302 btw
[20:24] <ubot4> Launchpad bug 710302 in ubuntu (and 1 other project) "Invalid torrent-link to 10.04.1 Netbook Edition (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/710302
[20:24] <trinikrono> i was just doing the 5 a day and was look at no package bugs
[20:25] <charlie-tca> yeah, it can go against ubuntu-website, but the website team has to confirm them
[20:25] <trinikrono> charlie-tca: should i close the bug against the ubuntu package itself?
[20:25] <trinikrono> and just leave the ubuntu-website one
[20:25] <charlie-tca> looking
[20:26] <charlie-tca> yup
[20:26] <trinikrono> i would like to do that and remove all those tags
[20:26] <charlie-tca> just mark it invalid
[20:26] <charlie-tca> and comment why
[20:26] <trinikrono> roger
[20:26] <charlie-tca> yeah, people just add tags. Removing them is usually fine, too
[21:29] <trinikrono> where would someone set a wishlist item against apt-add-repository ?
[21:29] <trinikrono> its bug 716438
[21:29] <bdmurray> dpkg -S apt-add-repository
[21:29] <ubot4> Launchpad bug 716438 in ubuntu "add-apt-repository should have option to use port 80 (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/716438
[21:29] <bdmurray> that'll tell you
[21:32] <trinikrono> thanks bdmurray
[21:37] <trinikrono> also should this be set as wishlist?
[21:51] <bdmurray> trinikrono: I'm not sure about wishlist.  hggdh?
[21:51] <trinikrono> bug 716438 for reference :D
[21:51] <ubot4> Launchpad bug 716438 in software-properties (Ubuntu) "add-apt-repository should have option to use port 80 (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/716438
[21:51] <hggdh> looking
[21:53] <bdmurray> well this is interesting
[21:53] <bdmurray> apt-get changelog python-software-properties
[21:53] <hggdh> bdmurray: it makes sense -- when you are under a corporate firewall, they usually allow 80 and 443, but not unknown ports
[21:53] <bdmurray> hggdh: right so I was thinking more than wishlist
[21:54] <hggdh> bdmurray: oh -- bug? Yeah, I bite
[21:55] <hggdh> this changelog is cool indeed
[21:55] <bdmurray> so the first entry seems to indicate it is likely fixed
[21:55] <bdmurray> and mentions bug 615788
[21:55] <ubot4> Launchpad bug 615788 in ubuntu-website (and 2 other projects) "gpg should use port 443 by default in order to work from behind firewalls (affects: 4) (heat: 15)" [Undecided,Fix released] https://launchpad.net/bugs/615788
[21:57] <bdmurray> well I guess it is only for ppas
[21:57] <hggdh> sounds like it, yes
[21:58] <trinikrono> is apt-get changelog  a command?
[21:58] <hggdh> and I really do not see why it should default to 443
[21:58] <hggdh> trinikrono: yes, an option for apt-get
[21:59] <bdmurray> that might be new in natty though
[21:59] <bdmurray> aptitude changelog does the same thing I'm pretty sure
[21:59] <hggdh> perhaps open a task for the other releases -- lucid sounds a candidate
[21:59] <hggdh> ?
[22:01] <hggdh> the OP might have added the UBuntu version :-(
[22:01] <trinikrono> aptitude changelog works for me
[22:02] <trinikrono> not apt-get changelog
[22:02] <yofel> apt-get changelog was added to natty as we don't ship changelogs in the packages anymore
[22:02] <yofel> or not the full ones..
[22:02] <bdmurray> I'm not sure the fix, port 80 for ppas, fixes all 3 of those bugs as described though
[22:02] <trinikrono> okie
[22:05] <hggdh> but it is worth to add a reference to 615788
[22:07] <trinikrono> well thanks guys im off now
[22:48] <lamalex> hey guys I have a question about triaged vs confirmed
[22:48] <lamalex> i dont really understand when to use one or the other
[22:48] <lamalex> is triaged really just an intermediate "this bug is in the right place" status?
[22:49] <lamalex> to get them out of the NEW queue?
[22:50] <yofel> triaged: but is confirmed and has enough information for a developer to fix it - confirmed: other people have the same issue, but nobody checked if there's enough info on the bug yet
[22:50] <yofel> see https://wiki.ubuntu.com/Bugs/Status
[22:50] <lamalex> ah nice
[22:50] <lamalex> thanks yofel