| === CensoredBiscuit_ is now known as CensoredBiscuit | ||
| === CensoredBiscuit is now known as Guest74564 | ||
| === Guest74564 is now known as censoredbiscuit | ||
| === censoredbiscuit is now known as CensoredBiscuit | ||
| robertzaccour | !bug #719818 | 06:43 |
|---|---|---|
| ubot4 | Launchpad bug 719818 in compiz (Ubuntu) "compiz doesn't play well with gtk-recordMyDesktop (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/719818 | 06:43 |
| ikonia | just spamming it in many channels won't help | 06:44 |
| persia | At this point it's waiting for someone to review, and try to determine the cause. This phase usually takes a while. | 06:45 |
| persia | And this bug requires specific hardware: at least useful 3D rendering, and potentially an Intel graphics core. | 06:45 |
| robertzaccour | ikonia, this is #ubuntu-bugs, what did you think this channel was for? | 06:45 |
| ikonia | robertzaccour: read the topic and it will tell you what it's for | 06:45 |
| robertzaccour | ikonia, dude will you stop tracking me please? its getting annoying, and strange | 06:46 |
| ikonia | I'm not tracking you, however will you follow the bug reporting process please | 06:46 |
| ikonia | just joining channels and hitting the bug report will not get it fixed | 06:46 |
| ikonia | read the process and follow it | 06:47 |
| robertzaccour | ikonia, I submitted the bug report | 06:47 |
| ikonia | robertzaccour: ok, so what do you think pasting it in here will do ? | 06:47 |
| robertzaccour | ikonia, get people to check it out and maybe help fix it? | 06:48 |
| ikonia | ok, as I said, if you read the topic and process you'll find out that this is not a "fixing" channel | 06:48 |
| ikonia | it's not going to get fixed "now" | 06:48 |
| persia | We don't tend to work on a most-recent-interrupt basis, really. In some cases, we like realtime discussion to help track down specific issues, but you've submitted most of the interesting information anyway. | 06:49 |
| robertzaccour | which is exactly why I'm here, realtime discussion. maybe there is some way i can help i dunno | 06:50 |
| robertzaccour | ikonia, ya got that? now stop tracking me and shutty, please | 06:50 |
| persia | Hang around. If someone is triaging your bug, they may ping you. | 06:50 |
| ikonia | robertzaccour: there is nothign to discuss, no-one has even reviewed the bug yet | 06:50 |
| ikonia | robertzaccour: if you tell me to shut up again, I'll remove you from this channel, is that clear ? | 06:50 |
| persia | And do take care to avoid personal disputes: most of the time it's easier to step away for a few minutes. | 06:50 |
| ikonia | persia: there is no personal dispute | 06:51 |
| robertzaccour | ikonia, I know that, but maybe someone might have experience with something similar, or maybe someone might be able to direct me towards progress | 06:51 |
| persia | ikonia, That's a bit high-handed: same about personal stuff. | 06:51 |
| ikonia | robertzaccour: have you looked for duplicate bugs | 06:51 |
| robertzaccour | ikonia, yes, have you? | 06:51 |
| ikonia | robertzaccour: don't get smart, I'm trying to help you | 06:51 |
| ikonia | robertzaccour: if you look for duplicate bugs and there are none, and you ask in a bug channel if anyone has seen it before, does it not stand to reason that a bug reporting chanel would have reported it ? | 06:52 |
| robertzaccour | haven't found any duplicates so far | 06:52 |
| robertzaccour | ikonia, if i find a duplicate bug I will attatch the same video to try to help | 06:52 |
| robertzaccour | maybe someone here has experience with this type of issue i don't know | 06:53 |
| ikonia | robertzaccour: ok, so apply some common sense, you said you'd looked for duplicate bugs, that's not true, you're looking, if there was an issue that was known about, there would be a bug, so expecting someone to have seen it if there is no bug doesn't work | 06:53 |
| ikonia | if someone had experienced it in a bug channel, you would expect there to be a bug, as this is the channel that deals with bug management | 06:53 |
| robertzaccour | ikonia, not everyone reports what they've handled, thats just how it is. i don't know | 06:54 |
| robertzaccour | people fix bugs themselves without reporting them all the time | 06:54 |
| robertzaccour | not everyone submits their work on their machines to help others | 06:55 |
| ikonia | robertzaccour: they do in a bug reporting channel | 06:56 |
| robertzaccour | ikonia, thats why i'm here | 06:57 |
| persia | We don't *have* any bug reporting channels: IRC isn't a good medium for bug reports. | 06:57 |
| robertzaccour | this is more of a follow-up help channel. people share ideas for fixing bugs | 06:58 |
| persia | No. | 06:58 |
| robertzaccour | ? | 06:58 |
| persia | This is a bug management and coordination channel. | 06:58 |
| micahg | this is a bug *triage* channel, if people come in here reporting bugs, we tell them to file them on LP | 06:58 |
| micahg | and we help them file the bugs if necessary | 06:58 |
| persia | We try to figure out the *cause* of bugs, and make sure that sufficient information is available that anyone can reproduce the bug, to make it easier for folks to solve the bugs. | 06:58 |
| robertzaccour | oh i see | 07:01 |
| persia | So hang about: if someone is working on your bug, you being around can help to speed the answering of questions. Be aware it may be a couple days before that happens. | 07:01 |
| robertzaccour | persia, does it look like my bug can possibly be fixed from what you can tell? | 07:01 |
| persia | I have no idea, and no currently working hardware that could reproduce it. | 07:02 |
| ikonia | after all that's been said, you just ask that | 07:02 |
| robertzaccour | okedokey | 07:02 |
| ikonia | what video card do you use ? | 07:02 |
| ikonia | (intel/nvidia/ati) | 07:02 |
| robertzaccour | ikonia, i asked for possibilities, not immediate ideas | 07:02 |
| persia | ikonia, It's in the bug report already. | 07:03 |
| robertzaccour | ikonia, it should say in the bug report apport-collect info | 07:03 |
| robertzaccour | intel i think | 07:03 |
| persia | Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) | 07:03 |
| ikonia | thank you | 07:03 |
| ikonia | I've just shut down to console as I'm shutting down my laptop, don't want to parse launchpad | 07:03 |
| ikonia | robertzaccour: if it's intel and a problem with the Xorg module, there is scope to fix it as it's open, so that's a better position than other vendors | 07:03 |
| robertzaccour | i don't even know much about that | 07:04 |
| persia | Depends on the Intel chip: not all of them have open drivers. | 07:05 |
| persia | (I think that one does though) | 07:05 |
| robertzaccour | yes exactly. if it has open drivers i know it can possibly be fixed because it worked perfectly in windows | 07:05 |
| robertzaccour | not guaranteed to be fixed, but possible to | 07:06 |
| robertzaccour | too much hardware variety floating around there are no guarantees | 07:06 |
| snapp | hi | 07:17 |
| snapp | i want create the image of the my partition boot (is part of / lvm) i found online this: sudo grub-mkimage --output=/boot/grub/core.img ext2 _chain pc gpt biosdisk lvm , but this command i must do from / of lvm whi access chroot? | 07:17 |
| snapp | i am here for bug grub lvm | 07:18 |
| robertzaccour | whoa i google searched my issue and the bug report is already on the front page of search results | 07:24 |
| robertzaccour | 3rd link | 07:24 |
| MoLE_ | hi all. Is there anything I can do to progress bug 719754 - appears to be generating a large number of duplicates rapidly. | 07:36 |
| ubot4 | Launchpad bug 719754 in ubuntu "package mount 2.17.2-3.3ubuntu4 failed to install/upgrade: subprocess new pre-installation script returned error exit status 127 (affects: 19) (dups: 15) (heat: 146)" [Undecided,Confirmed] https://launchpad.net/bugs/719754 | 07:36 |
| snapp | i want create the image of the my partition boot (is part of / lvm) i found online this: sudo grub-mkimage --output=/boot/grub/core.img ext2 _chain pc gpt biosdisk lvm , but this command i must do from / of lvm whi access chroot? | 07:37 |
| === shadeslayer_ is now known as shadeslayer | ||
| njin | hello, is right that eth0 issue are logged in wifisyslog? | 13:08 |
| njin | hello, is right that eth0 issue are logged in wifisyslog? | 13:10 |
| hggdh | what is wifisyslog? I do not have this log (by default) | 13:12 |
| === zyga is now known as zyga-afk | ||
| njin | hggdh, is a linux's apport log | 13:54 |
| === zyga-afk is now known as zyga | ||
| njin | hello, i've got a bug in Unity but i can't understand the cause, I open firefox maximized, then I open Evolution maximized and I click on a link and the page is loaded on Firefox, but it remain under Evolution, i've to minimize Evolution to see Firefox | 14:01 |
| njin | Instead if Firefox is minimized it appear rightly over Evolution, then is that Firefox or Compiz? | 14:02 |
| charlie-tca | I would guess firefox, which does things it's own way, when it wants to | 14:08 |
| hggdh_ | njin: then it is probably a result of an apport hook collecting relevant data from other sources | 14:15 |
| === hggdh_ is now known as hggdh | ||
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| devin | hello | 16:30 |
| devin | i have a bug to report | 16:30 |
| devin | I "think" its 100 paper cuts worthy | 16:30 |
| devin | anyone there? | 16:30 |
| charlie-tca | yes, we are here, unless we all went away again | 16:34 |
| charlie-tca | you can report the bug using "ubuntu-bug PACKAGE" in a terminal, and comment that you think it fits the 'hundred papercuts project' criteria | 16:35 |
| njin | hello, can i suggest to use the ppa mainline kernel for servers' | 17:29 |
| njin | ? | 17:29 |
| micahg | njin: a normal sysadmin should laugh | 17:30 |
| micahg | unless it's in a test env | 17:30 |
| njin | ok | 17:31 |
| micahg | njin: so, it depends :) | 17:31 |
| hggdh | usually -- as a sysadmin -- I would never install an unofficial kernel on a prod machine | 17:32 |
| njin | micahg. i've a report aof a bug in 10.04 server fixed in 10.10, what can i suggest? | 17:32 |
| njin | micahg:^^ | 17:32 |
| njin | linux bug | 17:32 |
| micahg | njin: ask the kernel team if the patch can be backported, the kernel team also said they were going to provide 2.6.35 kernels for servers | 17:33 |
| bdmurray | hggdh: but as a good sysadmin don't you have the exact same hardware available as a backup and for testing? | 17:33 |
| micahg | njin: it also depends how bad the bug is | 17:34 |
| micahg | 14.5 months to the next LTS :) | 17:34 |
| hggdh | bdmurray: not always... one would hope that all would do it, but I have seen a lot without a matching test env (if with a test env at all) | 17:34 |
| micahg | hggdh: +2 | 17:34 |
| micahg | oops | 17:35 |
| micahg | eh, +2 works | 17:35 |
| njin | bug 720190 | 17:35 |
| ubot4 | Launchpad bug 720190 in ubuntu "10.04 LTS Server install Hyper-v Network issue with Multiple assigned virtual cores (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/720190 | 17:35 |
| bdmurray | hggdh: right I was being sarcastic ;-) | 17:35 |
| hggdh | heh | 17:36 |
| micahg | njin: sorry, I don't know much about this, maybe hggdh has some ideas | 17:36 |
| charlie-tca | change the package to linux | 17:37 |
| charlie-tca | let the kernel team decide what to do with it | 17:37 |
| hggdh | yes, it is a kernel issue | 17:38 |
| njin | charlie, yes, but i was wondering if is possible run the 2.6.35-lucid ppa mainline kernel on a server | 17:38 |
| njin | 2.6.32. don't work, or install maverick or try the ppa, right? | 17:39 |
| yofel | njin: there is 2.6.35 for lucid in lucid-updates as linux-image-generic-lts-backport-maverick | 18:04 |
| yofel | that would be worth to try too | 18:04 |
| yofel | njin: or rather linux-image-server-lts-backport-maverick for server | 18:04 |
| micahg | bdmurray: why did you change the apt-offline SRU task to triaged? it's ready for sponsorship | 18:34 |
| bdmurray | micahg: on a call | 18:38 |
| njin | I cannot found the needed-packaging stock response | 18:55 |
| yofel | I don't think we have one, bugs tagged with needs-packaging get auto-wishlisted by bryce | 18:59 |
| bdmurray | micahg: isn't triaged further along than confirmed | 18:59 |
| micahg | bdmurray: not for sponsorship | 18:59 |
| bdmurray | hrm I still think thats dumb | 19:00 |
| micahg | I think the policy might have been created before triaged existed | 19:00 |
| micahg | bdmurray: but if it's going to change, it should probably be discussed on the ubuntu-devel ML | 19:01 |
| yofel | njin: or did you mean https://wiki.ubuntu.com/Bugs/Responses#Incomplete%20Package%20Request ? | 19:01 |
| bdmurray | micahg: okay | 19:01 |
| micahg | bdmurray: hmm, it seems status has been removed from the sponsorship page | 19:03 |
| njin | yofel, no i mean the request of packaging, i cannot found that stock reply that we have | 19:06 |
| yofel | if it's not on th responses page then we don't have an official one | 19:07 |
| yofel | *on the | 19:07 |
| njin | yofel, sorry i'm blind. | 19:07 |
| njin | is that you suggest | 19:08 |
| yofel | heh | 19:08 |
| njin | thanks .-) | 19:08 |
| bdmurray | micahg: hunh, well that makes things a bit easier | 19:09 |
| micahg | bdmurray: I'm confused, there's no status information about dev processes except for buried deep in the old MOTU wiki pages | 19:11 |
| vish | in practice, i'v noticed sponsors are fine with bugs set to "triaged", its only when the bug is set to "in-progress" that it confuses them | 19:17 |
| vish | micahg: the set back to "confirmed" was mainly because not all have the lp-fu to set it back to triaged | 19:18 |
| patrickmw | Anyone here running Natty that uses Evolution for email? Curious if anyone has had issues sending messages. Either getting error referencing a lock in Outbox or referencing "Appending to local 'Sent' folder instead" | 21:22 |
| BUGabundo | o/ | 21:31 |
| BUGabundo | charlie-tca: one has to laugh sometime ROFL | 21:37 |
| BUGabundo | :p | 21:37 |
| charlie-tca | I know | 21:38 |
| charlie-tca | Just seemed appropriate at the time | 21:38 |
| BUGabundo | I've been here for how long? 6 years? | 21:38 |
| BUGabundo | helping all kind of users | 21:38 |
| * charlie-tca shrugs | 21:39 | |
| BUGabundo | and a 1 day users says I'm not helping | 21:39 |
| BUGabundo | ahahah | 21:39 |
| charlie-tca | she/he can't help it if they are in a hurry to make everything work in an unstable desktop | 21:39 |
| BUGabundo | :) | 21:40 |
| zhogan85 | Hi, I'm new the channel. I've been an ubuntu user for a little over a year but would like to start contributing to the community. I would like to begin by triaging bugs. I've read the wikis, but am a little unsure about how or where to start. | 22:19 |
| penguin42 | zhogan85: Feel free to ask on here, and I think there is a formal process of getting a mentor, not sure what the mechanics of that are | 22:22 |
| charlie-tca | Welcome to bugs, zhogan85 | 22:22 |
| zhogan85 | I have a mentor on the Beginners Team, but I thought asking on this channel couldnt hurt | 22:23 |
| patrickmw | bdmurray: ping | 22:23 |
| bdmurray | patrickmw: hey | 22:24 |
| patrickmw | bdmurray: I'm trying to run ubuntu-bug users-admin. I guess its not package, how do I find out what package it belongs to? | 22:24 |
| penguin42 | dpkg -S | 22:25 |
| charlie-tca | zhogan85: I suggest grabbing a bug from https://wiki.ubuntu.com/Bugs/HowToTriage#Untriaged%20bugs to start | 22:26 |
| bdmurray | zhogan85: I'd suggest thinking about a piece of software you like / care about and looking at its bugs in Launchpad | 22:26 |
| bdmurray | patrickmw: what penguin42 said or dpkg -S $(which users-admin) | 22:27 |
| hggdh | and keeping distance from X and kernel issues | 22:27 |
| penguin42 | bdmurray: I'm curious, when would you use $(which, I would have said ` | 22:27 |
| patrickmw | ty | 22:27 |
| hggdh | penguin42: $() is more portable, and easier to look at | 22:28 |
| penguin42 | hggdh: More portable than ` ? ` has been around forever | 22:28 |
| hggdh | oh yes, certainly -- at least when you get to have ticks inside the expression -- you *know* $( will be closed by a ), but you (I, at least) are never sure if it is a tick of grave | 22:30 |
| hggdh | nad I *think* -- not sure, will have to check -- that $() is POSIX | 22:31 |
| patrickmw | can anyone try to reproduce bug 720383 ? | 23:22 |
| ubot4 | Launchpad bug 720383 in evolution (Ubuntu) "Error while Sending message (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/720383 | 23:22 |
| zhogan85 | charlie-tca: I had done that, and picked a bug that seemed simple enough, but assigned from trying to comfirm it, what can I do without being on the control team | 23:34 |
| zhogan85 | bdmurray: thanks for the pointer | 23:34 |
| zhogan85 | hggdh: thanks for the pointer | 23:34 |
| bdmurray | zhogan85: you can document how to recreate the bug in the bug description if it isn't there | 23:35 |
| bdmurray | zhogan85: you can add a relevant bug tag to the bug report | 23:35 |
| bdmurray | zhogan85: you could improve the bug title | 23:35 |
| zhogan85 | would a relevant bug tag be a tag to a similar bug? | 23:35 |
| bdmurray | zhogan85: you could look for duplicates of the bug | 23:35 |
| bdmurray | https://wiki.ubuntu.com/Bugs/Tags | 23:36 |
| bdmurray | has a list of some of the tags we use | 23:36 |
| bdmurray | zhogan85: so there are a lot of things one could do ;-) | 23:39 |
| zhogan85 | great, thanks | 23:39 |
| zhogan85 | Ill try some of these | 23:39 |
| bdmurray | if there is a specific bug you are looking at I'm sure someone would be happy to help with more specifics | 23:39 |
| patrickmw | bdmurray: i was trying to come up for a new meaning of the "bd" in your nick. Something like "bug diva" or "bug doctor" | 23:41 |
| zhogan85 | so, i'm looking at bug 719958 | 23:42 |
| ubot4 | Launchpad bug 719958 in evolution (Ubuntu) "evolution crashes clicking Tasks button (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/719958 | 23:42 |
| zhogan85 | i tried reproducing it but to no avail | 23:42 |
| patrickmw | zhogan85: are you trying to reproduce evolution bugs? | 23:43 |
| zhogan85 | yeah, I picked a bug with a program I was familiar with but I couldn't reproduce it | 23:45 |
| patrickmw | zhogan85: bug 720383 really needs a confirmation | 23:45 |
| ubot4 | Launchpad bug 720383 in evolution (Ubuntu) "Error while Sending message (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/720383 | 23:45 |
| patrickmw | zhogan85: if you could take a look at that would be much appreciated! | 23:46 |
| bdmurray | zhogan85: are you using french? | 23:46 |
| zhogan85 | no, im not using french | 23:47 |
| bdmurray | zhogan85: are you using the same package version? | 23:49 |
| zhogan85 | yeah, i'm using the same version but without french | 23:50 |
| zhogan85 | sorry, your previous post, im not using natty alpha 3 | 23:51 |
| patrickmw | zhogan: do you have a vm app? | 23:51 |
| patrickmw | zhogan: even that would help | 23:51 |
| zhogan85 | ok, ill create a virtual machine | 23:52 |
| bdmurray | zhogan85: so I'd comment on what you did and that you weren't able to recreate it | 23:52 |
| zhogan85 | ill confirm it later tonight or tomorrow. thanks for the pointers and guidance but i gotta run for now | 23:53 |
| bdmurray | zhogan85: thanks for stopping by! | 23:53 |
| patrickmw | bdmurray: i need to nag on bug 720383, its a showstopper if we can confirm it | 23:54 |
| ubot4 | Launchpad bug 720383 in evolution (Ubuntu) "Error while Sending message (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/720383 | 23:54 |
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