[03:48] <ikt> if there is an issue booting up onto a live cd
[03:48] <ikt> what is the recommended action?
[10:18] <bullgard4> What package is the Disk Mounter applet associated with in order to report a bug?
[11:15] <BUGabundo> o/
[14:41] <whoelse> I lack some understanding how bugs are treated regarding different "levels". ( example: #621265 is "in" Linux (high, confirmed); linux(ubuntu) (medium, confirmed); linux (Ubuntu Maverick) (medium, incomplete)). Where do those differences come from?
[14:46] <whoelse> that question was not particularly clear :-(   by "different levels" I mean Linux vs. linux(ubuntu) vs. linux(ubuntu maverick), the differences I was asking about are: Importance high vs. medium and status: confirmed vs. incomplete
[15:08] <timc> whoelse, check out https://wiki.ubuntu.com/Bugs/Status and https://wiki.ubuntu.com/Bugs/Importance  - for information on what the different statuses are used for
[15:12] <yofel> whoelse: as for the task names:
[15:12] <yofel> linux(ubuntu) is the general task, which means the bug is tracked against the development release
[15:12] <yofel> linux(ubuntu maverick) is a task that tracks this bug seperately for the maverick release
[15:12] <yofel> the last variant is used by developers to indicate that the bug is important for that particular release and it's mostly used to track SRUs
[15:12] <yofel> !sru
[15:12] <ubot4`> Stable Release Update information is at http://wiki.ubuntu.com/StableReleaseUpdates
[15:14] <whoelse> timc: thx, I (think I) know then basic meaning, what I cannot grasp is why the same bug has different importances and different status in the three ?projects? and how they are related to each other (dependency...) regarding bugs
[15:14] <yofel> whoelse: as for the Linux task (without ubuntu), that is a task that tracks the status of the upstream bug that's linked on launchpad. Here auto-bugzilla.intellinuxwireless.org #1932
[15:15] <whoelse> yofel: thx, I was typing while you responded :-)
[15:16] <yofel> true. the linux(Fedora) task is also a link to another bug in the red had bugtracker. In this case for the Fedora distribution
[15:27] <whoelse> yofel: I think I get it - slowly  - what bothers me is especially "incomplete" in ubuntu maverick, when it is "confirmed" in ubuntu
[15:37] <bdmurray> mvo: the traceback in bug 707990 looks like it is really an aptdaemon bug is that right?
[15:37] <ubot4`> Launchpad bug 707990 in update-manager (Ubuntu) "update-manager crashed with DBusException in _convert_dbus_exception(): org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken. (affects: 2) (dups: 1) (heat: 18)" [Undecided,New] https://launchpad.net/bugs
[15:43] <mvo> bdmurray: I think this is the one that gets triggered if a policykit prompt is unanswered for more than 5min
[15:46] <bdmurray> mvo: the traceback show _on_clicked .. cancel()
[15:48] <bdmurray> mvo: so I think there are 2 that look similar, unanswered and cancel clicked
[15:48] <mvo> bdmurray: indeed, sorry, I overlooked that part
[15:48] <bdmurray> mvo: well I could have said that at the beginning ;-)
[15:50] <mvo> thanks, reassinged to aptdaemon and confirmed
[16:51] <xteejx> Hey guys, anyone here?
[16:52] <xteejx> bug 689214, and quite a few others, the previous triager isn't much help at all
[16:52] <ubot4`> Launchpad bug 689214 in ubuntu "Cannot connect Kodak C613 digital camera to F-spot. (affects: 1) (heat: 35)" [Undecided,Incomplete] https://launchpad.net/bugs/689214
[16:53] <xteejx> and by simply asking if they can upgrade cures no problems at all, BAD triaging!!
[16:58] <xteejx> bug 689228, another example, coul have tranlsated it themselves and edited description (doing it now)
[16:58] <ubot4`> Launchpad bug 689228 in ubuntu "eingefrorener Bildschirm (affects: 1) (heat: 35)" [Undecided,Incomplete] https://launchpad.net/bugs/689228
[17:02] <charlie-tca> That would have been njin, I think. He has been spoken to about that kind of triaging, I believe.
[17:03] <xteejx> charlie-tca: Is that who FM is?
[17:03] <xteejx> charlie-tca: Ps, Hi :)
[17:03] <charlie-tca> Hello, xteejx
[17:03] <charlie-tca> yes, that would be njin
[17:03] <xteejx> Ok, no probs, just thought a karma of 17525 would know better that's all :)
[17:04]  * xteejx **rant over**
[17:04] <charlie-tca> He is not bug control yet
[17:04] <xteejx> Just BSq I saw that
[17:04] <charlie-tca> Sometimes, I think he can do really good
[17:04] <xteejx> I think my renewal is coming up soon
[17:05] <xteejx> I'll admit I've had some off days where I've completly went off on something else altogether by not reading the description when I've been tired
[17:05] <xteejx> but you know... lol
[17:05] <charlie-tca> yeah, I have done that, too
[17:06] <xteejx> whew! glad I'm not the only one :)
[17:06] <charlie-tca> He has had his share of being yelled at, though
[17:06] <xteejx> Ohhh hang on was he the guy that wasin 2 days ago asking something REALLY obvious?
[17:06] <charlie-tca> He gets jumped by two or three people somedays.
[17:06] <charlie-tca> yes
[17:06] <xteejx> :(
[17:06] <charlie-tca> That sounds right
[17:07] <xteejx> no I mean it was really f'ing stupid lol
[17:07] <xteejx> Oops, irc! I forget,
[17:07] <charlie-tca> I don't know then, but we do all learn at different speed, and for some, it is really hard
[17:08] <charlie-tca> but, we do have about 20+ new people trying to learn, too
[17:08] <xteejx> I'm hardly the brightest here, I mean yeah I'm a smart guy but never coded or anything and I can do it
[17:08] <xteejx> its effort, asking questions, taking notes, looking at others' work
[17:09] <xteejx> that's how I learnt
[17:09] <xteejx> I think I might become a mentor
[17:09] <charlie-tca> Yeah, that was my method too, but it won't work for some people.
[17:09] <charlie-tca> We need more mentors
[17:09] <xteejx> Sign me up then!
[17:09] <xteejx> ;)
[17:10] <xteejx> I've been in BC for over 2 years, think I got it by now lol
[17:11] <charlie-tca> Now I have to find the pages
[17:11] <xteejx> I'll have a look, assume its on the wiki somehwere
[17:12] <charlie-tca> https://wiki.ubuntu.com/BugSquad/Mentors
[17:13] <xteejx> Cheers charlie :)
[17:13] <charlie-tca> vish: https://wiki.ubuntu.com/BugSquad/Mentors/AdminList  is not up to date, but I don't think I know the changes.
[17:13] <charlie-tca> :-)
[17:18] <xteejx> Applicaiotn sent
[17:18] <xteejx> Application even
[17:19] <xteejx> anyways, I'm off for now, catch you all laater and thanks charlie-tca :)
[17:24] <vish> charlie-tca: i'm not sure what to do with that page either.. :)  that was the old page we used when assigning mentee to mentor
[17:24] <vish> and the admins on that page were supposed to keep up..
[17:24] <charlie-tca> Want to delete the page entirely?
[17:24] <charlie-tca> I know how to do that
[17:25] <vish> sure, no probs for me :)
[17:25] <charlie-tca> Okay. I will go take care of it then
[17:50] <pedro_> QA Team Meeting at #ubuntu-quality in ~10 mins
[19:27] <kamusin> folks, do you know if there is an issue with some formats of current documentation.. seems like yelp is doing something wrong with some packages (for example banshee - nautilus if you press F1)
[19:59] <bullgard4> kamusin: I agree: There is an issue with some formats of current documentation.. seems like yelp is doing something wrong with some packages, for example Banshee.
[20:00] <bullgard4> kamusin: I am speaking about Ubuntu 11.04.
[20:01] <bullgard4> kamusin: You better file a bug report to Launchpad.
[20:05] <kamusin> bullgard4, yes I think so..
[20:12] <kamusin> well is done, thanks for your comment bullgard4
[20:13] <bullgard4> :-)
[21:04] <timc> Someone able to check Bug #414181  - hoping to have it set to Triaged/Medium   it's quite an old one
[21:04] <ubot4`> Launchpad bug 414181 in update-manager (Ubuntu) (and 2 other projects) "Update Manager, "install" button does nothing when u-m was opened by itself (affects: 31) (dups: 5) (heat: 116)" [Undecided,Confirmed] https://launchpad.net/bugs/414181
[21:11] <charlie-tca> timc: done
[21:11] <timc> thanks charlie
[21:31] <njin> Hello, when a patch is released on bugzillla, i've to attach it to LP report too?
[21:44] <charlie-tca> njin: no, it is not necessary to attach it to the launchpad report. The bugzilla report number is there, right?
[21:45] <charlie-tca> The launchpad bug report should stay in triaged status until the app with the patch included is in the repository
[21:49] <bdmurray> timc: How should I go about trying bug 404241 again?
[21:49] <ubot4`> Launchpad bug 404241 in update-manager (Ubuntu) "dist-upgrade to karmic removed audacious (affects: 1) (heat: 6)" [Undecided,Incomplete] https://launchpad.net/bugs/404241
[21:52] <timc> bdmurray, there have been a few releases since that bug was submitted.  Yours is the only one I could find similar.  Perhaps when you update to 11.04 (natty) you could check on it then?
[21:58] <bdmurray> timc: I guess I feel that the standard reply is a little inappropriate here especially the wording regarding 'there hasn't been any activity in recently'.
[22:00] <bdmurray> I'd rather hear I scoured the depths of launchpad and could find no bugs similar to yours and since its been awhile since you reported yours it might have been a transitory problem in the archive.
[22:00] <bdmurray> or something like that.
[22:01] <timc> Appreciate the feedback.  Thanks.
[23:39] <decoder> guys, I'm getting "gtk-update-icon-cache: The generated cache was invalid." for all ubuntu-mono icon themes since natty upgrade
[23:40] <decoder> any idea? I haven't found a bug so far