[02:07] <rww> Someone make it so I can do !ot,u,punctuation,stopfailingattypinglawd > user
[02:09] <Jordan_U> !ot,u,punctuation,stopfailingattypinglawd is <reply> Sigh
[02:10] <Jordan_U> !ot,u,punctuation,stopfailingattypinglawd
[02:10] <Jordan_U> !forget ot,u,punctuation,stopfailingattypinglawd
[02:21] <ApOgEE> hi all
[02:21] <ApOgEE> greetings!
[02:22] <ApOgEE> can I know why my nick is banned in #ubuntu ?
[02:22] <rww> I don't know whether you caught my reply in #ubuntu, but your shell provider is banned from #ubuntu because of abuse.
[02:22] <ApOgEE> how can i fix it?
[02:22] <rww> i.e., the ban is on bshellz.net, not you.
[02:22] <rww> !shells
[02:23] <ApOgEE> rww: is that mean i'm not allowed to use this shell? i didn't do anything wrong
[02:23] <rww> ApOgEE: Correct, clients on bshellz.net cannot join #ubuntu.
[02:24] <ApOgEE> i see... why don't u just ban specific abusive user? since not all bshellz.net user are bad
[02:26] <rww> ApOgEE: because bshellz has a lax account policy that allows ban evaders to create multiple accounts, and our operator team does not have faith in bshellz' administrators' willingness to respond to such cases.
[02:26] <rww> That multiple bshellz users have tried to get bshellz administration to talk to us about this and it has not thusfar happened is a demonstration of that.
[02:26] <rww> (well, our IRC Council, not "us")
[02:27] <faizul> hi ApOgEE
[02:27] <ApOgEE> hi faizul
[02:27] <faizul> ApOgEE, demo duk wak genamo sinih ?
[02:28] <rww> faizul: #ubuntu-ops is for resolution of bans in core channels, all of which are English-speaking. How can I help you?
[02:30] <ApOgEE> faizul: i'm trying to resolve my shell issue here. Sek ni tok wi kawe guno bshellz.net. keno banned. Natey apo la
[02:31] <faizul> ApOgEE, ok. good luck. bytheway, thanks rww
[02:31] <rww> o.O
[02:33] <ApOgEE> rww: can i help to talk with bshellz administrator to resolve this? Actually, what did they have to do to fix this issue.
[02:34] <rww> As the page ubottu linked says, "If you are a host or network provider administrator and your host or network is banned, please join #ubuntu-ops or contact the Ubuntu IRC Council in order to resolve the issue and ensure compliance."
[02:34] <rww> I'd recommend the latter, personally.
[02:35] <ApOgEE> is that means that i should ask the admin to come here?
[02:36] <rww> ApOgEE: I'd recommend having them email irc-council at lists.ubuntu.com instead, giving the tendency of them and IRCC to not be around.
[02:42] <nhandler> rww: We are around, just not 24/7. Emailing the ML allows us all to see it, gives us a nice record of the conversation, and would probably be useful in this situation (there is a rather long bshellz history)
[02:43] <rww> Yay, my diabolical plan to ferret out an IRCC member by complaining about IRCC members succeeded ;P
[02:46] <ApOgEE> i see
[03:12] <IdleOne> ApOgEE: Please don't idle in here
[03:13] <ApOgEE> faizul: freq = (phase velocity) / (wavelength)ok sorry
[03:13] <ApOgEE> i'm trying to cantact them
[03:13] <ApOgEE> ups... wrong paste
[03:14] <ApOgEE> thanks rww and nhandler ... i hape i can resolve my issue
[07:00] <Seven_Six_Two> How do you choose your channel operators?
[07:01] <Tm_T> !canibeanop
[07:01] <Seven_Six_Two> Tm_T, Thank you.
[07:02] <Tm_T> np (:
[07:24] <jussi> Seven_Six_Two: is there something more we can help you with?
[07:25] <Seven_Six_Two> jussi, not at the moment, thanks. I've already done most of the requirements to appy for an operator position. I now only have to apply to the team on launchpad.
[07:26] <jussi> Seven_Six_Two: ok, great. Please be reminded that htis channel is no idle, as per the toopic :)
[07:26] <Seven_Six_Two> jussi, unless of course, you know of something that is commonly forgotten, and you think there might actually be more
[07:27] <Seven_Six_Two> jussi, no problem. Thanks!
[08:31] <Tm_T> ikonia: thanks, didn't notice that
[08:31] <ikonia> not a problem
[11:17] <popey> bug 749660
[11:17] <popey> bah!
[12:51] <ikonia> it really frustrates me when people post a forum link and say "help with this"
[12:52] <ikonia> I know it can be used to show helpful information, but it just seems like lazy
[12:53] <knome> maybe a small intro like "i'm having problems with X, see details at LINK" would help that, aye?
[12:53] <ikonia> I think it's just me personally, I don't like it
[12:54] <knome> i don't personally like *forums*
[12:54] <ikonia> aspects of it annoyme, in that you've posted it on the forums, let the forums help rather than drag IRC in, plus the ammount of just utter random poor advice ruins the thread, then to just stick it in IRC seems lazy
[12:55] <ikonia> I personlly don't like many aspects of it, but I suspect a large part of that is me being unreasonable with my personal standards
[12:56] <knome> i suppose forums are great for people with ADHD or those who just can't spend ages in front of the computer. you get to ask the question, and people will probably answer, and when you get back, the information is right there
[13:09] <bazhang> there's a factoid for that iirc
[13:09] <Pici> !here
[13:12] <ikonia> !find mdadm
[13:12] <ikonia> !info mdadm
[13:24] <jussi> actually, I like that one, as we reasonably often get people asking about yahoo and voice. any peoples who disagree?
[13:24] <popey> I disagree only because I dont like that website
[13:24] <jussi> popey: oh, yeah, apart from that
[13:25] <Pici> I'm not so sure we should be adding natty-only factoids just yet.
[13:25] <jussi> Pici: another good point.
[13:27] <gord> we refer to $random_website for factoids? i don't like that at all
[13:29] <tsimpson> well, "we" are supposed to review the website before accepting a factoid, and anyone can always copy+paste to help.u.c (as long as copyright allows)
[13:29] <gord> its more that putting things on random website removes control, for something that is supposed to be good information, that seems like a bad idea to me
[13:30] <Pici> Well, we probably should go through the factoids that we do have at some point.
[13:31] <tsimpson> just because something isn't on help.u.c does not necessarily make it bad, but I'd prefer to copy it there
[13:32] <Pici> Right.  There are some good external sources out there.
[13:34] <jussi> like psychocats is usually ok
[13:34] <bazhang> guessing webupd8's haguichi would be even less acceptable
[13:37]  * popey shudders
[13:38] <Pici> I was just thinking (oh no!), I'm not sure if this is even applicable for the stuff we run, but would it make sense to have a nagios/similar instance plus some custom plugins to monitor the status of all of our bots plus whatever data we can get about freenode's state externally?
[13:39] <jussi> what is nagios?
[13:39] <popey> o_O
[13:39]  * jussi googles
[13:39] <Pici> Its a monitoring package.
[13:39] <bazhang> nagios3-core
[13:40] <Pici> Maybe thats a bit heavy, there are similar things, I just don't remember their names right now.
[13:43] <jussi> Pici: hrm, Im not sure we want to monitor the whole machines/vps instances the bots run on - there is a host of other stuff running on them also. if its just monitoring the bot processes, I dont see too many advantages of having this?
[13:43] <jussi> ie. what problem would this solve?
[13:44] <Pici> jussi: times where we don't realize a bot has died and we need to scramble to get another one up.
[13:45] <jussi> Pici: so just an email if the bot dies? or is there more to it than that?
[13:45] <Pici> jussi: I was thinking more of a dashboard of irc status stuff.
[13:45] <Pici> jussi: Let me think of some more ideas and maybe throw something together externally to see if this would be helpful.
[13:46] <Pici> Mabye I'm just trying to overanalyze a solution to something that isn't a problem.
[13:46] <jussi> ok
[13:46] <jussi> Just remember the servers the bots run on arent exclusively for the bots
[13:47] <Pici> jussi: No, I completely understand that.
[13:50] <jussi> on the subject of ideas, I was thinking of someway of automating the removal of people from here who idle - If we used a bot for that then it would feel a lot less personal and more like oh, the bot removed me, not damn, I got kicked by $operator, nasty person. Its a perception thing only though. Perhaps if a non identified person hasnt spoke for 15 mins they get removed? (with some nicks excepted). or something like that?
[13:50] <jussi> thoughts?
[13:50] <popey> what if they auto rejoin
[13:51] <jussi> popey: most clients dont auto rejoin on remove, but then it would be up to a op to sort it
[13:51] <bazhang> seems like another unnecessary layer of complexity
[13:51] <Pici> Have we been having problems with non-ops idling here?
[13:52] <bazhang> not since most of them have been made ops
[13:52] <Pici> bazhang: :P
[13:52] <bazhang> :)
[13:54] <jussi> haha
[13:54] <jussi> its just something Ive noticed over time, but if you feel there is no issue, then ok :)
[13:55] <nhandler> I think for the most part, the OPs are fine about catching idling users. As long as they include a nice explanation for the removal as a message, I think it is fine. A bot sounds like overkill. But we should get a bit more strict about making people (especially our OPs) be identified to be in here. If they aren't identified, you really can't be certain they are who you think they are
[15:24] <ikonia> council, any joy on updating/writing the problem user / blanket ban policy ?
[15:25] <ikonia> (council members I should say)
[15:28] <Pici> I'm trying to figure out what Dragonbut is even asking
[15:29] <ikonia> noise
[15:29] <Pici> whatever.
[15:29] <ikonia> waste of time
[15:29] <Pici> @mark #ubuntu Dragonbut
[15:29] <ikonia> good call
[15:30] <ikonia> he marked me as partially useful
[15:30] <Pici> %mark ikonia this person is partially useful
[15:30] <ikonia> ha
[15:32] <mneptok> ikonia: can you make me a grilled cheese sandwich and a jet-pack?
[15:32] <ikonia> no
[15:32] <ikonia> I am only partially useful
[15:32] <mneptok> how about just the sandwich?
[15:32] <mneptok> ;)
[15:32] <ikonia> ok
[15:32] <mneptok> you are, indeed, partially useful.
[15:33]  * mneptok makes a notation on his "list"
[15:39] <ikonia> I give in, too much random advice in #ubuntu at the moment
[15:39] <ikonia> someone has a problem with gnome-keyring and the advice is "use seahorse"
[16:05] <ikonia> ood, autobleh didn't place a forward
[16:06] <ikonia> !motu
[16:06] <ikonia> !packaging
[17:55] <IdleOne> ^^ ray24
[17:55] <ikonia> I look forward to him rejoining with a ray of sunshine then
[17:55] <IdleOne> see if he is in a better mood today
[17:56] <jussi> we have a lot of bans in here at the moment, if you own one, please review
[17:56] <IdleOne> jussi: there are several I set but that was due to a oops by elky and we reset them
[17:56] <IdleOne> so I don't "own" them all
[17:57] <jussi> yeah, there shouldnt be bans in here for more than a few days unless its something really bad.
[17:58] <ikonia> oly562/bacta/aborticide are one's I'd not like to see removed and more time wasting with them
[17:58] <IdleOne> agreed
[18:15] <Pici> oops
[18:30] <IdleOne> hmm
[19:04] <IdleOne> err
[19:04] <Pici> nice
[19:05] <IdleOne> how do I list q's again?
[19:06] <tsimpson> /mode #ubuntu-ops =q
[19:06] <Pici> 0
[19:06] <IdleOne> q list is 0
[19:07] <tsimpson> I emptied most of it
[19:08] <tsimpson> probably a good idea to check the q's in #u too
[19:37] <LjL> can i set some modes too
[19:37] <LjL> i wanna set modes
[20:30] <LjL> thanks jussi, but was having dinner ;)
[21:19] <Pici> meh, I'm out for a bit.
[21:22]  * LjL pats picipici on the back
[21:31] <guntbert> please have a look at YankDownUnder in #u, his advice seem a bit off the mark...