| dlbike76 | bdmurray: I mean ubuntu version. Such as 10.10, 11.04, etc. | 00:46 |
|---|---|---|
| dlbike76 | Basically I want to see all new, untriaged bugs in a certain version of Ubuntu. | 00:47 |
| Ampelbein | dlbike76: unfortunately that is not possible with lp | 00:49 |
| Ampelbein | dlbike76: you can use https://launchpad.net/ubuntu/+bugs?field.tag=natty&field.status=New&field.importance=Undecided but that only shows the bugs tagged with "natty", usually that means only bugs by apport | 00:53 |
| hggdh | well, new bugs opened with apport will have the release code in as a tag -- mverick, lucid, natty, etc | 01:33 |
| hggdh | darn! Again, I just stated what had just been stated :-( | 01:33 |
| === yofel_ is now known as yofel | ||
| rr0hit | Is bug 761295 a bug in nautilus or unity ? | 03:47 |
| ubot4 | Launchpad bug 761295 in nautilus (Ubuntu) "sudo nautilus is not using global menu (affects: 1) (heat: 6)" [Undecided,Confirmed] https://launchpad.net/bugs/761295 | 03:47 |
| JoshuaL | Hello, someone commented on my bug report, however I do not know if I should do something or if it is pointed to someone else: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/754825/comments/10 | 10:44 |
| ubot4 | Launchpad bug 754825 in linux (Ubuntu) (and 1 other project) "Kernel panic while using my system [brcm80211] [assertion "scb->magic == SCB_MAGIC"] (affects: 1) (heat: 8)" [Undecided,New] | 10:44 |
| jibel | JoshuaL, this comment is from an upstream developer to point to the patch, it is pointed to the kernel team. | 11:07 |
| Narc | Hello, I need advice from you, Bug Lords. | 11:14 |
| thekorn | Narc: hey, just ask your question, and I'm sure someone is able to answer | 11:17 |
| Narc | Ok, thanks thekorn. The thing is, I have a strange bug in empathy. I submitted it a few days ago, someone asked me for a screencast, which I submitted, and now, it's still marked as Incomplete. I'm still having the bug on a fully updated Natty beta. Should I "bump" the bug or mark it differently ? Or is it not okay to change the status of your own bugs... | 11:20 |
| thekorn | Narc: ok, can you please give me the link to the bug | 11:21 |
| thekorn | and I'll have a look | 11:21 |
| Narc | https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/756930 | 11:21 |
| Narc | Sure | 11:21 |
| ubot4 | Launchpad bug 756930 in empathy (Ubuntu) ""Previous Conversations" window gets ever larger (affects: 1) (heat: 6)" [Undecided,Incomplete] | 11:21 |
| thekorn | merci | 11:21 |
| Narc | De rien :) | 11:21 |
| thekorn | wow, funny bug | 11:22 |
| Narc | Told you, strange. | 11:22 |
| abhinav- | lol | 11:23 |
| thekorn | Narc: do you have some external repositories enabled, some ppa or such? | 11:24 |
| Narc | No | 11:24 |
| Narc | I avoided this to have a "clean" beta and be able to test it properly. | 11:24 |
| thekorn | Narc: can you please add information about the version of unity you are using | 11:25 |
| thekorn | by running apt-cache policy unity | 11:26 |
| thekorn | because I don't think it's a bug in empathy at all | 11:26 |
| Narc | thekorn: Ok, and then I post it in a new comment ? | 11:26 |
| thekorn | Narc: also, can you reproduce this bug with other apps | 11:26 |
| thekorn | Narc: yes, in a comment please | 11:26 |
| Narc | thekorn: No, it's only happening with this window, and only in empathy. | 11:28 |
| Narc | thekorn: Ok. | 11:28 |
| Narc | thekorn: Should I paste all the output of the command or just the version ? | 11:29 |
| thekorn | Narc: all the output please | 11:29 |
| Narc | thekorn: Done. | 11:30 |
| thekorn | Narc, also please state that this behaviour is limited to empathy | 11:30 |
| Narc | thekorn: Ok. | 11:30 |
| Narc | thekorn: Voila. I posted what you asked for. | 11:34 |
| Narc | thekorn: Thanks for your help. | 11:34 |
| thekorn | Narc: thanks, I'll look at this bug in a bit, have to run for lunch now | 11:34 |
| Narc | thekorn: Ok, have a good meal. | 11:36 |
| rr0hit | can someone please set bug 761462 to "wishlist" ? | 12:22 |
| ubot4 | Launchpad bug 761462 in unity (Ubuntu) "re-ordering launchers in the list (affects: 2) (heat: 12)" [Undecided,New] https://launchpad.net/bugs/761462 | 12:22 |
| rr0hit | sorry, ignore my request. The feature is already present on using "ctrl + drag" | 12:24 |
| pedro_ | hey folks remember that today we have a bug day for iso-testing bugs https://wiki.ubuntu.com/UbuntuBugDay/20110415 | 14:29 |
| pedro_ | there's still a lot of bugs waiting to be triaged | 14:30 |
| jibel | mvo, hi, I'm stuck with this one bug 760713, looks like it's related to nss and network manager but I can't figure out why it refuses to upgrade and I've been unable to reproduce. | 15:01 |
| ubot4 | Launchpad bug 760713 in update-manager (Ubuntu) "Upgrade from 10.10 to 11.04 fails (affects: 1) (heat: 8)" [Undecided,Incomplete] https://launchpad.net/bugs/760713 | 15:01 |
| jibel | there are also package from lucid installed | 15:01 |
| mvo | jibel: thanks, let me have a look | 15:16 |
| mvo | jibel: the report looks like there is a pin on libnss3, its definitely odd | 15:21 |
| mvo | jibel: heh, I thnk I found it | 15:22 |
| jibel | mvo, and what is it ? | 15:23 |
| mvo | jibel: looks like libnss3 is giving trouble I investigate this now further | 15:26 |
| RedSingularity | mvo: How did you narrow it down to libnss3? | 16:04 |
| mvo | RedSingularity: I think its libnss3, not 100% sure, the log end indicates that it has trouble with network-manager and libnss3 multiple times, so I looked where libnss3 got touched first in the log and it fails pretty early libnss3-1d | 16:07 |
| mvo | RedSingularity: I'm not 100% positive on this yet, but the apt-cache policy output hopefully helps | 16:07 |
| mvo | jibel, RedSingularity: have you tried to reproduce it yet? if not, I will do now | 16:07 |
| mvo | apt-clone restore apt_state /tmp/mytestdir ftw | 16:08 |
| RedSingularity | mvo: I have not tried yet | 16:08 |
| mvo | ok, I will now then | 16:08 |
| jibel | mvo, I'll do, I'm on a meeting atm | 16:08 |
| RedSingularity | mvo: were you talking about the end of the apt.log file? | 16:08 |
| mvo | RedSingularity: yeah, usually I go from back backwards in order to try to get a idea where it stared going wrong | 16:10 |
| RedSingularity | mvo: ahh ok. Yeah i see it now. | 16:10 |
| mvo | RedSingularity: and once I found the candidate (or a candidate) I grep through it to see in what ways its state got touched | 16:11 |
| RedSingularity | mvo: LOTS of problems with the network-manager in fact. Is that linked to libnss3? | 16:13 |
| RedSingularity | Or just another candidate? | 16:13 |
| mvo | I think the root is libnss3 (as network-manager needs that) | 16:15 |
| mvo | but its always a bit difficult, the resolver log is a pain to read | 16:16 |
| RedSingularity | oh and jibel, I think i have seen another similar to bug 761224 and empathy. You know of any dupes as of now? | 16:16 |
| ubot4 | Launchpad bug 761224 in update-manager (Ubuntu) "upgrade 10.10 -> 11.04 fails (affects: 1) (heat: 8)" [Undecided,Incomplete] https://launchpad.net/bugs/761224 | 16:16 |
| jibel | RedSingularity, yes, I've added a comment, that's because the user upgraded at the wrong time, when evolution and evolution-common were out of sync on the mirror | 16:17 |
| * mvo whishes we had a consistent archive all the time | 16:17 | |
| RedSingularity | jibel: ohh that explains it :) | 16:17 |
| jibel | I've seen no critical upgrades to natty atm. The main issue are users installing ppa mainly xorg-edgers | 16:18 |
| RedSingularity | mvo: so you try to trace the package all the way up the 'chain' to find the culprit? Any tools I can use to search dependency's? That would make life a bit easier ;) | 16:20 |
| RedSingularity | As of now i have been using http://packages.ubuntu.com/ | 16:21 |
| RedSingularity | Any command line tools though? | 16:22 |
| charlie-tca | RedSingularity: you can use apt-cache; try apt-cache --help | 16:23 |
| RedSingularity | jibel: oh ok. Yeah i see you looked at both reports. | 16:23 |
| charlie-tca | depends and rdepends can be listed with it | 16:23 |
| charlie-tca | Although to bne | 16:24 |
| jibel | RedSingularity, and rmadison is your friend to find package versions | 16:24 |
| RedSingularity | charlie-tca: ahhhh that looks like it will work nicely :) | 16:24 |
| charlie-tca | although, to be honest, most of the stuff is just patience trying to read logs and find the right errors | 16:24 |
| paultag | +1 | 16:25 |
| charlie-tca | It is all time-consuming triage work to with logs | 16:25 |
| paultag | principal of locallity, if there's an error, chances are the reason it exists is just above it | 16:25 |
| mvo | RedSingularity: I usually use apt-cache policy, apt-cache show, rmadmison and some times synaptic and the search for dependencies search feature | 16:26 |
| charlie-tca | I must pick the hard ones, then. Many times I have to find the error at the bottom, then dig upwards until I find what really happened | 16:26 |
| mvo | RedSingularity: no good tools, sorry, but it would probably be a really good idea to add them | 16:26 |
| jibel | pedro_, or any bugcontrol admin, can you renew my membership please ? | 16:40 |
| hggdh | jibel: it will cost you one beer :-) | 16:41 |
| hggdh | jibel: done | 16:43 |
| rr0hit | someone please set importance to bug 754297. | 16:43 |
| ubot4 | Launchpad bug 754297 in synaptic (Ubuntu) "Synaptic Package Manager not responding to status change (affects: 5) (dups: 3) (heat: 34)" [Undecided,Confirmed] https://launchpad.net/bugs/754297 | 16:43 |
| hggdh | rr0hit: what would be the importance? | 16:44 |
| rr0hit | could you evaluate..new to triaging.. | 16:44 |
| mvo | I set it to medium now | 16:44 |
| mvo | thanks | 16:44 |
| jibel | hggdh, Thanks Sir! I owe you a pint of Dreher | 16:45 |
| hggdh | :-) | 16:46 |
| hggdh | rr0hit: you should always try to figure an importance -- even if you end up not matching what a more experienced triager/maintainer would set | 16:47 |
| rr0hit | hggdh: ok..yet to go through the triaging guide completely...wasnt confident..thanks for the tip nyways :) | 16:48 |
| hggdh | rr0hit: if they do not match you should ask why, and -- perhap -- discuss why | 16:49 |
| rr0hit | hggdh: alright. | 16:49 |
| vish | haha! mvo is like the mama bear spoiling new triagers and setting importance for them! ;p | 16:50 |
| rr0hit | oops...i am being "spoilt" :D | 16:51 |
| * yofel hands rr0hit https://wiki.ubuntu.com/Bugs/Importance in the meanwhile, keep it at hand | 16:51 | |
| mvo | vish: lol | 16:53 |
| bdmurray | jibel: we have a special bug day today right? | 17:57 |
| yofel | iso bugs today | 17:58 |
| awsoon | hi all, I would like to report a bug where OOo Calc hangs, is there some information that I could attach that would be usefull? #761969 | 18:00 |
| hggdh | bug 761969 | 18:02 |
| ubot4 | Launchpad bug 761969 in openoffice.org (Ubuntu) "Crash on paste OOo calc (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/761969 | 18:02 |
| jibel | bdmurray, correct, the target is bugs reported during ISO testing http://wiki.ubuntu.com/UbuntuBugDay/20110415 | 18:03 |
| hggdh | awsoon: yeah, there is not much in the bug to help... can you repeat it at will? | 18:03 |
| awsoon | hggdh: I havn't killed the process yet, I was hopping there might be a way to get a stack trace out of it or something to identify where the crash actually happened | 18:04 |
| bdmurray | jibel: you did bug 758942 on there ;-) | 18:05 |
| ubot4 | Launchpad bug 758942 in debian-installer (Ubuntu) "prerequisites for installing ubuntu are out of date (affects: 1) (heat: 8)" [Low,Triaged] https://launchpad.net/bugs/758942 | 18:05 |
| jibel | bdmurray, Yay, I'll update the wiki page | 18:07 |
| bdmurray | jibel: I already did | 18:07 |
| jibel | bdmurray, oh nice, thanks | 18:08 |
| bdmurray | jibel: there is at least one duplicate row in there | 18:08 |
| jibel | bdmurray, hm, maybe because it was reported on many one milestone. | 18:10 |
| jibel | s/many one milestone/more than one milestone | 18:10 |
| hggdh | awsoon: there is, you can always use GDB to dump the stacktrace -- but if you do not have the debug symbols, it will not help any | 18:14 |
| === tubadaz_ is now known as tubadaz | ||
| hggdh | awsoon: so you you have two options: (1) find out all the needed debug packages (there will be a LOT of them), and then run gdb against the pid, or | 18:16 |
| hggdh | awsoon: (2) try to reproduce it: if you are able to, attaching the data, and describing the steps would be perfect | 18:17 |
| rr0hit | can someone using unity pls try to reproduce bug 762001...its a fun bug !! | 18:25 |
| ubot4 | Launchpad bug 762001 in unity "Maximizing/unmaximizing a window by double clicking the title-bar causes a position shift of the window (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/762001 | 18:25 |
| dlbike76 | Could someone from BugControl look at bug 579876. I can confirm that it is still occurring in Natty. | 18:28 |
| ubot4 | Launchpad bug 579876 in ubuntu "encrypted home directory doesn't mount after password change (affects: 5) (heat: 32)" [Undecided,Confirmed] https://launchpad.net/bugs/579876 | 18:28 |
| bdmurray | dlbike76: its unfortunate that this bug doesn't have a package | 18:32 |
| === tubadaz is now known as tubadaz_away | ||
| === tubadaz_away is now known as tubadaz | ||
| dlbike76 | bdmurray: I'm unsure of which package it belongs in. I don't know alot about encryptfs. | 18:39 |
| bdmurray | dlbike76: could you document steps to recreate the bug in the report itself | 18:39 |
| dlbike76 | It's pretty well documented in the description, but I can add additional steps. | 18:40 |
| dlbike76 | It's basically happening when you change another user's password through either passwd or users-admin | 18:40 |
| dlbike76 | What is the name of the password module in users-admin? | 18:41 |
| bdmurray | dlbike76: what about if you change your own password? | 18:41 |
| dlbike76 | It works fine if you change your own password. | 18:41 |
| dlbike76 | I've tested using both passwd and users-admin -> change password. | 18:42 |
| bdmurray | dpkg -S users-admin | 18:42 |
| bdmurray | will return the package that users-admin is a part of | 18:45 |
| bdmurray | and that package could have a bug task for this bug | 18:45 |
| rr0hit | please set the bug 762001 to medium importance. Watch the video attached to understand the problem. | 18:48 |
| ubot4 | Launchpad bug 762001 in unity "Maximizing/unmaximizing a window by double clicking the title-bar causes a position shift of the window (affects: 2) (heat: 12)" [Undecided,Confirmed] https://launchpad.net/bugs/762001 | 18:48 |
| veger | hello | 19:44 |
| veger | I am new and eager to help, but I am unsure where to begin... ;) | 19:45 |
| veger | (I read the wiki pages) | 19:45 |
| bdmurray | veger: What are you interested in? | 19:53 |
| veger | Fixing bugs I suppose, but I guess its best to start triaging bugs first | 19:54 |
| veger | there are 24.000+ untraiged ones though... | 19:54 |
| bdmurray | veger: I'd start with an application you are interested in or like to use | 19:55 |
| veger | that is a bit overwhelming: should I 'just' pick one? | 19:55 |
| ttcudif | veger: you can look at the 5-a-day | 19:57 |
| veger | I do not have any particular interest in an application I guess... :) | 19:57 |
| yofel | veger: then start with any application you know and are familiar with how it works | 19:58 |
| veger | ok, lets pick dolphin :) | 19:58 |
| yofel | ah hey, fellow kubuntu user | 19:58 |
| veger | ttcudif: 5-a-day? does that help new people? :) | 19:58 |
| veger | yofel: yes | 19:59 |
| rr0hit | please set the bug 762001 to medium importance. Watch the video attached to understand the problem. sorry for repeating this. | 19:59 |
| ubot4 | Launchpad bug 762001 in unity (Ubuntu) (and 1 other project) "Maximizing/unmaximizing a window by double clicking the title-bar shifts the window towards right (affects: 3) (heat: 16)" [Undecided,Confirmed] https://launchpad.net/bugs/762001 | 19:59 |
| yofel | veger: 5 a day is a bit of a statistics competition that tracks how much people do https://wiki.ubuntu.com/5-A-Day | 19:59 |
| seb128 | seems to be a duplicate of bug #760436 rather | 19:59 |
| ubot4 | Launchpad bug 760436 in unity (Ubuntu) (and 1 other project) "Window display shifted (affects: 3) (dups: 2) (heat: 22)" [Medium,Confirmed] https://launchpad.net/bugs/760436 | 19:59 |
| seb128 | rr0hit, ^ | 20:00 |
| yofel | veger: for starters read the https://wiki.ubuntu.com/Bugs/HowToTriage - I know it's long and we're working on splitting it up a bit but it gives you a general overview of what we do | 20:01 |
| yofel | veger: you can also request a mentor https://wiki.ubuntu.com/BugSquad/Mentors - we currently do that as a mentoring team though which you'll be assigned to then | 20:02 |
| veger | yofel: I read that page yes, but it contains only/mostly facts, nothing to help me start working on something | 20:02 |
| veger | yofel: a mentor might be a good idea to help me start... | 20:03 |
| veger | yofel: I'll join 5-a-day for starters | 20:03 |
| === ttcudif is now known as trinikrono | ||
| trinikrono | veger: you can look at firefox :D | 20:05 |
| trinikrono | they have lots of bugs | 20:06 |
| * yofel looks at the 55975 New bugs in launchpad and thinks many packages have a lot of bugs :P | 20:07 | |
| trinikrono | lol | 20:07 |
| veger | I am looking at bugs for the kdeutils package atm, oly 19 left to pick from... | 20:09 |
| veger | now I should try and confirm a 'New' report in order to triage it? | 20:09 |
| yofel | veger: that's because KDE bugs get filed directly at bugs.kde.org, so there aren't many bugs filed on launchpad | 20:10 |
| yofel | that's the start yes, try to reproduce it | 20:10 |
| veger | heh... so I should pick another category? | 20:10 |
| yofel | your choice, even if there aren't many bugs, fact is that there are still some there. You can always move to something else when you run out of bugs | 20:12 |
| veger | best to start with most recent? | 20:12 |
| yofel | yes | 20:12 |
| rr0hit | seb128: not really sure if it is a duplicate of the bug u mentioned | 20:12 |
| veger | ok, I confirmed #692651 | 20:15 |
| bdmurray | bug 692651 | 20:15 |
| ubot4 | Launchpad bug 692651 in kdeutils (Ubuntu) (and 1 other project) "Ark : when creating a zip file Ark doesn't encode accents properly (i.e. "é" "è" etc.) (affects: 2) (heat: 32)" [Undecided,New] https://launchpad.net/bugs/692651 | 20:15 |
| yofel | meet our bot | 20:16 |
| veger | heh | 20:16 |
| veger | ok, read the Bugs/Status page again, I could reproduce the bug from the description, so I suppose it is complete and I should set the bug status to triaged? | 20:17 |
| seb128 | rr0hit, seems the same if you read the comments | 20:18 |
| rr0hit | seb128: it says window is displaced to the bottom away from the global menu. My problem is that window as a whole gets shifted leftwards and ends up in another workspace | 20:19 |
| rr0hit | seb128: pls look at the video attached | 20:20 |
| seb128 | rr0hit, did you read comment #9 for example? | 20:22 |
| yofel | veger: confirmed here too, I'll set it to triaged as it's pretty trivial to reproduce | 20:22 |
| seb128 | rr0hit, but yeah could be a different issue | 20:23 |
| rr0hit | seb128: it says to minimize and maximize different applications, in my issue window gets shifted to right when maximizing and restoring | 20:23 |
| seb128 | right | 20:23 |
| seb128 | that's only a double click issue | 20:24 |
| rr0hit | seb128: i think the bug you mentioned deals with vertical spacing between the global menu and the window itself which isnt my problem | 20:24 |
| seb128 | correct, they are different | 20:24 |
| yofel | veger: read https://wiki.ubuntu.com/Bugs/Importance and tell me what it should get in your opinion | 20:25 |
| veger | yofel: why only for kdeutils and not for 'KDE Utils'? Because 'KDE Utils' is the upstream report? | 20:25 |
| rr0hit | seb128: could you set importance for the bug? | 20:26 |
| yofel | veger: that's an automatically tracked task for the upstream bug, which is updated by launchpad itself | 20:26 |
| seb128 | rr0hit, technically I can but I prefer to let the unity guys judge what they consider it to be | 20:26 |
| rr0hit | seb128: fair enough. :) | 20:26 |
| seb128 | rr0hit, it seems "low" to me since most users don't double click but use the buttons which don't have this issue | 20:26 |
| yofel | veger: also the upstream bug was marked invalid as this seems to be an issue in kubuntu | 20:27 |
| veger | yofel: I would chose 'Low' as there is an easy fix: not using those special chars... and there is not a real impact on other users | 20:27 |
| rr0hit | seb128: probably. But i double click a lot which lead me to this one. | 20:28 |
| yofel | veger: hm, I'll agree, but I count the possibility of using dolphin to display the files as the workaround, as ark would be still useless for chinese for example. | 20:33 |
| veger | yofel: and now our work is done? | 20:35 |
| yofel | veger: yes, triaging goes as far as marking the bug Triaged, then it's the developers turn | 20:35 |
| veger | yofel: thanks for explaining! | 20:36 |
| patrickmw | anyone feeling up to validation a raid config bug 761971 | 20:36 |
| ubot4 | Launchpad bug 761971 in mdadm (Ubuntu) "no notification that one of the disks has been disconnected in a raid 1 configurtion (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/761971 | 20:36 |
| yofel | veger: btw. if you have problems with any kubuntu bugs feel free to ask in #kubuntu-devel too, we don't bite (do mention that you're new at triaging though) | 20:36 |
| patrickmw | I encountered it yesterday | 20:36 |
| veger | yofel: in the meanwhile I found another bug #668020 after looking at it I confirmed it and would like to set the importance ot wishlist. Could you take a look at it before thowing me into the deep? ;) | 20:37 |
| ubot4 | Launchpad bug 668020 in kdeutils (Ubuntu) "kcalc negative numbers ui problem (affects: 1) (heat: 20)" [Undecided,New] https://launchpad.net/bugs/668020 | 20:37 |
| yofel | veger: ok, that bug should go upstream to https://bugs.kde.org | 20:39 |
| veger | yofel: oh... because it is a kde application? | 20:39 |
| yofel | yes | 20:39 |
| yofel | and the bug is in the application itself, so the developers of kcalc need to fix this | 20:40 |
| veger | ah, so I picked a wrong bug for a beginner :) | 20:40 |
| yofel | (although eveyone is encouraged to add a patch with the fix for the issue to the bug too ;) ) | 20:40 |
| yofel | veger: not really, that's what we do all the time, so the sooner you get used to it the better | 20:40 |
| veger | it shouldn't be too hard to fix this bug | 20:40 |
| veger | ok, I'll find info on reporting a bug upstream :) | 20:41 |
| yofel | veger: https://wiki.ubuntu.com/Bugs/Upstream - click on the kde logo | 20:41 |
| veger | ok, we need to search for a duplicate report on bugs.kde.org | 20:43 |
| yofel | veger: the kde bugtracker will show you a duplicate filing form when you want to report the bug | 20:43 |
| yofel | errr, duplicate finding form | 20:43 |
| veger | ok, so just report the bug? | 20:44 |
| yofel | as for kcalc I only get one unrelated bug so it's not reported yet | 20:44 |
| yofel | veger: yes, go ahead | 20:44 |
| yofel | veger: you can use the same title and description for the bug as on launchpad, under "Additional Information" put a link to the launchpad bug | 20:45 |
| veger | yofel: A full link or only the bug number? | 20:50 |
| yofel | full link please | 20:50 |
| veger | filed under number 271057 | 20:51 |
| yofel | kde bug 271057 | 20:51 |
| ubot4 | KDE bug 271057 in general "kcalc negative numbers ui problem" [Wishlist,Unconfirmed] http://bugs.kde.org/show_bug.cgi?id=271057 | 20:52 |
| veger | nice :) | 20:52 |
| veger | and now the LP bug needs to be set to triaged and wishlist? | 20:52 |
| yofel | looks ok, now go back to launchad and click on "Also affects project" | 20:52 |
| veger | ... and copy the link? | 20:53 |
| yofel | yes, the full link to the kde bug | 20:53 |
| veger | done! | 20:54 |
| yofel | good next... | 20:54 |
| yofel | veger: post the 3rd response from https://wiki.ubuntu.com/Bugs/Responses#A%20bug%20that%20should%20be%20handled%20upstream containing the kde link so the reporter knows what you just did | 20:55 |
| veger | sounds reasonable, done! | 20:56 |
| yofel | now, I'm going to mark this as Low, as this isn't a request for a new feature, but a bug in an existing one, even if it's minor | 20:58 |
| veger | it is a bug and not a feature request? | 20:58 |
| yofel | now to explain what I just did | 21:00 |
| yofel | veger: I count pressing '-' then '5' and it showing as '5' as a real bug | 21:00 |
| veger | yofel: true, if you look at it that way... :) | 21:01 |
| veger | yofel: eh... you marked it 'Wishlist'... | 21:01 |
| yofel | veger: back to the lp bug. We only track bugs in launchpad for Kubuntu that were actually introduced by us, or severe upstream bugs that justify us adding a patch. All other minor bugs on launchpad get filed upstream and then the ubuntu task is closed | 21:02 |
| yofel | veger: thanks, corrected.... | 21:02 |
| yofel | note: this policy only applies to KDE bugs. All other bugs get marked triaged once they're reported upstream | 21:03 |
| veger | ok: let them handle their bug as we handle our own bugs :) | 21:03 |
| veger | if you don't mind: why only KDE bugs? | 21:04 |
| yofel | that's mostly due to the kubuntu team bein very small and having almost no triagers working on the kubuntu bugs... | 21:04 |
| yofel | maybe we'll do some rework there for the next release cycle. But first we actually need to update our (almost virtually non-existent) documentation... | 21:05 |
| bdmurray | yofel: did you get more duplicates reported that way or less? | 21:06 |
| veger | so it seems that I have a lot to learn (and here was I thinking that it would be easy and straightfordward), so I guess I'll apply for a mentor | 21:06 |
| veger | yofel: thanks a lot for explaining!! | 21:07 |
| yofel | bdmurray: mostly less. It's also consistent with our policy of not using apport in kubuntu bug drkonq so most bugs go directly to KDE anyway without touching launchpad | 21:07 |
| yofel | with the old policy we had a lot of stale bugs on launchpad that either nobody triaged or long fixed bugs that were still marked as triaged since nobody cleaned them up | 21:08 |
| yofel | *in kubuntu but drkonqi so... | 21:08 |
| veger | yofel: are you still available for another question? Or should I really apply for a mentor first? | 21:15 |
| yofel | still there | 21:16 |
| veger | #590984 is implemented already in 10.10 (as it has KDE 4.5.1), so this bug should be marked Fix Released? Or should I check whether it is fixed in 10.04 as well? | 21:17 |
| yofel | lp 590984 | 21:18 |
| ubot4 | Launchpad bug 590984 in kdeutils (Ubuntu) "Kubuntu 10.04 - problems with special characters in zip archives (affects: 1) (heat: 11)" [Undecided,New] https://launchpad.net/bugs/590984 | 21:18 |
| veger | oh I needed to put lp in front of the number... | 21:18 |
| yofel | well, either lp or bug. 'bug' will use the default, which is lp. | 21:20 |
| yofel | veger: if a bug is fixed in a newer release it's "Fix Release" - the main bug task is always against the development release which is natty currently with 4.6.2 | 21:21 |
| veger | yofel: eventhough the author asked to fix it in 10.04? | 21:22 |
| yofel | if it should be fixed in 10.04 you need to follow | 21:22 |
| yofel | !sru | 21:22 |
| ubot4 | Stable Release Update information is at http://wiki.ubuntu.com/StableReleaseUpdates | 21:22 |
| yofel | which is only for critical bugs and would require a lucid task on the bug too. The natty task is fix release | 21:23 |
| yofel | *fix released | 21:23 |
| yofel | veger: also, the reporter says this has been fixed in 4.4.4. lucid-updates has 4.4.5 so that is fixed in 10.04 already | 21:24 |
| veger | yes | 21:24 |
| veger | so only critical bugs will be fixed in older versions, otherwise always assume current version? | 21:24 |
| veger | and in this case I indeed need to set it to "Fix Released" after digging up some nice response | 21:25 |
| yofel | veger: yes | 21:25 |
| yofel | veger: fixing bugs in stable relases also needs a task opened for that release, see bug 459647 for an example on how that looks like | 21:26 |
| ubot4 | Launchpad bug 459647 in compiz (Ubuntu Maverick) (and 4 other projects) "Cannot change mouse cursor theme when compiz is enabled (affects: 137) (dups: 8) (heat: 696)" [Low,Fix released] https://launchpad.net/bugs/459647 | 21:27 |
| veger | ok, is if the bug was critical and required a fix for a 10.04 a new task needed to be created for the bug, set to triaged and the 'main task' could have been set to "Fix Released"? | 21:29 |
| yofel | yes, as the main task tracks the development release. 11.04 until next month | 21:29 |
| veger | yofel: I updated the bug, it would ease my mind if you could take a look at it :) | 21:30 |
| dlbike76 | bdmurray: On bug 579876 were you able to completely log in after changing the user's password? | 21:31 |
| ubot4 | Launchpad bug 579876 in ecryptfs-utils (Ubuntu) "encrypted home directory isn't mounted if password changed by another user (affects: 5) (heat: 32)" [High,Confirmed] https://launchpad.net/bugs/579876 | 21:31 |
| yofel | veger: looks fine | 21:31 |
| veger | cool | 21:32 |
| bdmurray | dlbike76: at a command prompt yes | 21:32 |
| dlbike76 | bdmurray: My desktop basically locked up because of the home filesystem being unreadable. | 21:32 |
| bdmurray | dlbike76: right if I logged into X that happened | 21:32 |
| veger | yofel: thank you again, 3 to go for the 5-a-day requirements... | 21:32 |
| dlbike76 | bdmurray: Yeah that's what I was getting at. | 21:33 |
| yofel | veger: ah wait | 21:33 |
| dlbike76 | bdmurray: In my opinion there should be a strong warning when changing a users password if they are using an encrypted home. | 21:34 |
| yofel | veger: you need a *public* mail address on launchpad for 5-a-day as the emails sent by launchpad are used for the calculation, and without a public address the script has no way to identify you | 21:34 |
| veger | heh, ok i'll make my email public... too bad for these last 2 bugs I suppose :) | 21:35 |
| yofel | np, as I said it counts the mails. So even commenting on a bug without actually triaging it will give you credit :P (it's more to track overall work) | 21:36 |
| hjd | Bug 467730 is similar to what is discussed above. Seg faults on startup in Lucid, works fine in Maverick and beyond. I thought I could mark it fix released and post a comment including https://wiki.ubuntu.com/Bugs/Responses#Fixed in Development release while still existing in a previous release . Does that sound reasonable? | 21:37 |
| ubot4 | Launchpad bug 467730 in fedora (and 2 other projects) "Segfault when launching (affects: 10) (dups: 1) (heat: 12)" [Undecided,New] https://launchpad.net/bugs/467730 | 21:37 |
| veger | making my email only visible to LP users is good enough? | 21:37 |
| yofel | bdmurray: ^ is that enough for the script? | 21:37 |
| bdmurray | yofel: on a call | 21:41 |
| yofel | k | 21:41 |
| yofel | hjd: looking | 21:41 |
| yofel | hjd: I would say that falls under the first case. Fixed but SRUable | 21:42 |
| hjd | yofel: thanks. :) | 21:46 |
| bdmurray | yofel: it should be | 21:52 |
| yofel | veger: ^ | 21:52 |
| veger | yofel: ok | 21:53 |
| === tubadaz is now known as tubadaz_away | ||
| === tubadaz_away is now known as tubadaz | ||
| === trinikrono is now known as ttcudif | ||
| BUGabundo | oias | 22:21 |
| === tubadaz is now known as tubadaz_away | ||
| bkerensa | ohai | 23:22 |
| bkerensa | :) | 23:22 |
| === tubadaz_away is now known as tubadaz | ||
| === schmidtm_ is now known as schmidtm | ||
| bdmurray | Who wants more karma? | 23:49 |
| greg-g | hah, what's the task? | 23:55 |
| bdmurray | the following bugs are probably duplicates - bug 761794 761732 761666 761610 761313 761301 | 23:56 |
| ubot4 | Launchpad bug 761794 in vlc (Ubuntu) "package vlc-nox 1.1.9-1ubuntu1 failed to install/upgrade: il sottoprocesso vecchio script di post-installation ha restituito lo stato di errore 139 (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/761794 | 23:56 |
| bdmurray | one I looked at had the following in the dpkgterminallog | 23:57 |
| bdmurray | NVIDIA OpenGL Driver requires CPUs with SSE to run.^M | 23:57 |
| bdmurray | ^M | 23:57 |
| bdmurray | The current CPU does not support SSE.^M | 23:57 |
| bdmurray | Segmentation fault^M | 23:57 |
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