[00:46] <dlbike76> bdmurray: I mean ubuntu version.  Such as 10.10, 11.04, etc.
[00:47] <dlbike76> Basically I want to see all new, untriaged bugs in a certain version of Ubuntu.
[00:49] <Ampelbein> dlbike76: unfortunately that is not possible with lp
[00:53] <Ampelbein> dlbike76: you can use https://launchpad.net/ubuntu/+bugs?field.tag=natty&field.status=New&field.importance=Undecided but that only shows the bugs tagged with "natty", usually that means only bugs by apport
[01:33] <hggdh> well, new bugs opened with apport will have the release code in  as a tag -- mverick, lucid, natty, etc
[01:33] <hggdh> darn! Again, I just stated what had just been stated :-(
[03:47] <rr0hit> Is bug 761295 a bug in nautilus or unity ?
[03:47] <ubot4> Launchpad bug 761295 in nautilus (Ubuntu) "sudo nautilus is not using global menu (affects: 1) (heat: 6)" [Undecided,Confirmed] https://launchpad.net/bugs/761295
[10:44] <JoshuaL> Hello, someone commented on my bug report, however I do not know if I should do something or if it is pointed to someone else: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/754825/comments/10
[10:44] <ubot4> Launchpad bug 754825 in linux (Ubuntu) (and 1 other project) "Kernel panic while using my system [brcm80211] [assertion "scb->magic == SCB_MAGIC"] (affects: 1) (heat: 8)" [Undecided,New]
[11:07] <jibel> JoshuaL, this comment is from an upstream developer to point to the patch, it is pointed to the kernel team.
[11:14] <Narc> Hello, I need advice from you, Bug Lords.
[11:17] <thekorn> Narc: hey, just ask your question, and I'm sure someone is able to answer
[11:20] <Narc> Ok, thanks thekorn. The thing is, I have a strange bug in empathy. I submitted it a few days ago, someone asked me for a screencast, which I submitted, and now, it's still marked as Incomplete. I'm still having the bug on a fully updated Natty beta. Should I "bump" the bug or mark it differently ? Or is it not okay to change the status of your own bugs...
[11:21] <thekorn> Narc: ok, can you please give me the link to the bug
[11:21] <thekorn> and I'll have a look
[11:21] <Narc> https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/756930
[11:21] <Narc> Sure
[11:21] <ubot4> Launchpad bug 756930 in empathy (Ubuntu) ""Previous Conversations" window gets ever larger (affects: 1) (heat: 6)" [Undecided,Incomplete]
[11:21] <thekorn> merci
[11:21] <Narc> De rien :)
[11:22] <thekorn> wow, funny bug
[11:22] <Narc> Told you, strange.
[11:23] <abhinav-> lol
[11:24] <thekorn> Narc: do you have some external repositories enabled, some ppa or such?
[11:24] <Narc> No
[11:24] <Narc> I avoided this to have a "clean" beta and be able to test it properly.
[11:25] <thekorn> Narc: can you please add information about the version of unity you are using
[11:26] <thekorn> by running   apt-cache policy unity
[11:26] <thekorn> because I don't think it's a bug in empathy at all
[11:26] <Narc> thekorn: Ok, and then I post it in a new comment ?
[11:26] <thekorn> Narc: also, can you reproduce this bug with other apps
[11:26] <thekorn> Narc: yes, in a comment please
[11:28] <Narc> thekorn: No, it's only happening with this window, and only in empathy.
[11:28] <Narc> thekorn: Ok.
[11:29] <Narc> thekorn: Should I paste all the output of the command or just the version ?
[11:29] <thekorn> Narc: all the output please
[11:30] <Narc> thekorn: Done.
[11:30] <thekorn> Narc, also please state that this behaviour is limited to empathy
[11:30] <Narc> thekorn: Ok.
[11:34] <Narc> thekorn: Voila. I posted what you asked for.
[11:34] <Narc> thekorn: Thanks for your help.
[11:34] <thekorn> Narc: thanks, I'll look at this bug in a bit, have to run for lunch now
[11:36] <Narc> thekorn: Ok, have a good meal.
[12:22] <rr0hit> can someone please set bug 761462 to "wishlist" ?
[12:22] <ubot4> Launchpad bug 761462 in unity (Ubuntu) "re-ordering launchers in the list (affects: 2) (heat: 12)" [Undecided,New] https://launchpad.net/bugs/761462
[12:24] <rr0hit> sorry, ignore my request. The feature is already present on using "ctrl + drag"
[14:29] <pedro_> hey folks remember that today we have a bug day for iso-testing bugs https://wiki.ubuntu.com/UbuntuBugDay/20110415
[14:30] <pedro_> there's still a lot of bugs waiting to be triaged
[15:01] <jibel> mvo, hi, I'm stuck with this one bug 760713, looks like it's related to nss and network manager but I can't figure out why it refuses to upgrade and I've been unable to reproduce.
[15:01] <ubot4> Launchpad bug 760713 in update-manager (Ubuntu) "Upgrade from 10.10 to 11.04 fails (affects: 1) (heat: 8)" [Undecided,Incomplete] https://launchpad.net/bugs/760713
[15:01] <jibel> there are also package from lucid installed
[15:16] <mvo> jibel: thanks, let me have a look
[15:21] <mvo> jibel: the report looks like there is a pin on libnss3, its definitely odd
[15:22] <mvo> jibel: heh, I thnk I found it
[15:23] <jibel> mvo, and what is it ?
[15:26] <mvo> jibel: looks like libnss3 is giving trouble I investigate this now further
[16:04] <RedSingularity> mvo: How did you narrow it down to libnss3?
[16:07] <mvo> RedSingularity: I think its libnss3, not 100% sure, the log end indicates that it has trouble with network-manager and libnss3 multiple times, so I looked where libnss3 got touched first in the log and it fails pretty early libnss3-1d
[16:07] <mvo> RedSingularity: I'm not 100% positive on this yet, but the apt-cache policy output hopefully helps
[16:07] <mvo> jibel, RedSingularity: have you tried to reproduce it yet? if not, I will do now
[16:08] <mvo> apt-clone restore apt_state /tmp/mytestdir ftw
[16:08] <RedSingularity> mvo: I have not tried yet
[16:08] <mvo> ok, I will now then
[16:08] <jibel> mvo, I'll do, I'm on a meeting atm
[16:08] <RedSingularity> mvo: were you talking about the end of the apt.log file?
[16:10] <mvo> RedSingularity: yeah, usually I go from back backwards in order to try to get a idea where it stared going wrong
[16:10] <RedSingularity> mvo: ahh ok.  Yeah i see it now.
[16:11] <mvo> RedSingularity: and once I found the candidate (or a candidate) I grep through it to see in what ways its state got touched
[16:13] <RedSingularity> mvo: LOTS of problems with the network-manager in fact.  Is that linked to libnss3?
[16:13] <RedSingularity> Or just another candidate?
[16:15] <mvo> I think the root is libnss3 (as network-manager needs that)
[16:16] <mvo> but its always a bit difficult, the resolver log is a pain to read
[16:16] <RedSingularity> oh and jibel, I think i have seen another similar to bug 761224 and empathy.  You know of any dupes as of now?
[16:16] <ubot4> Launchpad bug 761224 in update-manager (Ubuntu) "upgrade 10.10 -> 11.04 fails (affects: 1) (heat: 8)" [Undecided,Incomplete] https://launchpad.net/bugs/761224
[16:17] <jibel> RedSingularity, yes, I've added a comment, that's because the user upgraded at the wrong time, when evolution and evolution-common were out of sync on the mirror
[16:17]  * mvo whishes we had a consistent archive all the time
[16:17] <RedSingularity> jibel: ohh that explains it :)
[16:18] <jibel> I've seen no critical upgrades to natty atm. The main issue are users installing ppa mainly xorg-edgers
[16:20] <RedSingularity> mvo: so you try to trace the package all the way up the 'chain' to find the culprit?  Any tools I can use to search dependency's?  That would make life a bit easier ;)
[16:21] <RedSingularity> As of now i have been using http://packages.ubuntu.com/
[16:22] <RedSingularity> Any command line tools though?
[16:23] <charlie-tca> RedSingularity: you can use apt-cache; try apt-cache --help
[16:23] <RedSingularity> jibel: oh ok.  Yeah i see you looked at both reports.
[16:23] <charlie-tca> depends and rdepends can be listed with it
[16:24] <charlie-tca> Although to bne
[16:24] <jibel> RedSingularity, and rmadison is your friend to find package versions
[16:24] <RedSingularity> charlie-tca: ahhhh that looks like it will work nicely :)
[16:24] <charlie-tca> although, to be honest, most of the stuff is just patience trying to read logs and find the right errors
[16:25] <paultag> +1
[16:25] <charlie-tca> It is all time-consuming triage work to with logs
[16:25] <paultag> principal of locallity, if there's an error, chances are the reason it exists is just above it
[16:26] <mvo> RedSingularity: I usually use apt-cache policy, apt-cache show, rmadmison and some times synaptic and the search for dependencies search feature
[16:26] <charlie-tca> I must pick the hard ones, then. Many times I have to find the error at the bottom, then dig upwards until I find what really happened
[16:26] <mvo> RedSingularity: no good tools, sorry, but it would probably be a really good idea to add them
[16:40] <jibel> pedro_, or any bugcontrol admin, can you renew my membership please ?
[16:41] <hggdh> jibel: it will cost you one beer :-)
[16:43] <hggdh> jibel: done
[16:43] <rr0hit> someone please set importance to bug 754297.
[16:43] <ubot4> Launchpad bug 754297 in synaptic (Ubuntu) "Synaptic Package Manager not responding to status change (affects: 5) (dups: 3) (heat: 34)" [Undecided,Confirmed] https://launchpad.net/bugs/754297
[16:44] <hggdh> rr0hit: what would be the importance?
[16:44] <rr0hit> could you evaluate..new to triaging..
[16:44] <mvo>  I set it to medium now
[16:44] <mvo> thanks
[16:45] <jibel> hggdh, Thanks Sir! I owe you a pint of Dreher
[16:46] <hggdh> :-)
[16:47] <hggdh> rr0hit: you should always try to figure an importance -- even if you end up not matching what a more experienced triager/maintainer would set
[16:48] <rr0hit> hggdh: ok..yet to go through the triaging guide completely...wasnt confident..thanks for the tip nyways :)
[16:49] <hggdh> rr0hit: if they do not match you should ask why, and -- perhap -- discuss why
[16:49] <rr0hit> hggdh: alright.
[16:50] <vish> haha! mvo is like the mama bear spoiling new triagers and setting importance for them! ;p
[16:51] <rr0hit> oops...i am being "spoilt" :D
[16:51]  * yofel hands rr0hit https://wiki.ubuntu.com/Bugs/Importance in the meanwhile, keep it at hand
[16:53] <mvo> vish: lol
[17:57] <bdmurray> jibel: we have a special bug day today right?
[17:58] <yofel> iso bugs today
[18:00] <awsoon> hi all, I would like to report a bug where OOo Calc hangs, is there some information that I could attach that would be usefull? #761969
[18:02] <hggdh> bug 761969
[18:02] <ubot4> Launchpad bug 761969 in openoffice.org (Ubuntu) "Crash on paste OOo calc (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/761969
[18:03] <jibel> bdmurray, correct, the target is bugs reported during ISO testing http://wiki.ubuntu.com/UbuntuBugDay/20110415
[18:03] <hggdh> awsoon: yeah, there is not much in the bug to help... can you repeat it at will?
[18:04] <awsoon> hggdh: I havn't killed the process yet, I was hopping there might be a way to get a stack trace out of it or something to identify where the crash actually happened
[18:05] <bdmurray> jibel: you did bug 758942 on there ;-)
[18:05] <ubot4> Launchpad bug 758942 in debian-installer (Ubuntu) "prerequisites for installing ubuntu are out of date (affects: 1) (heat: 8)" [Low,Triaged] https://launchpad.net/bugs/758942
[18:07] <jibel> bdmurray, Yay, I'll update the wiki page
[18:07] <bdmurray> jibel: I already did
[18:08] <jibel> bdmurray, oh nice, thanks
[18:08] <bdmurray> jibel: there is at least one duplicate row in there
[18:10] <jibel> bdmurray, hm, maybe because it was reported on many one milestone.
[18:10] <jibel> s/many one milestone/more than one milestone
[18:14] <hggdh> awsoon: there is, you can always use GDB to dump the stacktrace -- but if you do not have the debug symbols, it will not help any
[18:16] <hggdh> awsoon: so you you have two options: (1) find out all the needed debug packages (there will be a LOT of them), and then run gdb against the pid, or
[18:17] <hggdh> awsoon: (2) try to reproduce it: if you are able to, attaching the data, and describing the steps would be perfect
[18:25] <rr0hit> can someone using unity pls try to reproduce bug 762001...its a fun bug !!
[18:25] <ubot4> Launchpad bug 762001 in unity "Maximizing/unmaximizing a window by double clicking the title-bar causes a position shift of the window (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/762001
[18:28] <dlbike76> Could someone from BugControl look at bug 579876.  I can confirm that it is still occurring in Natty.
[18:28] <ubot4> Launchpad bug 579876 in ubuntu "encrypted home directory doesn't mount after password change (affects: 5) (heat: 32)" [Undecided,Confirmed] https://launchpad.net/bugs/579876
[18:32] <bdmurray> dlbike76: its unfortunate that this bug doesn't have a package
[18:39] <dlbike76> bdmurray:  I'm unsure of which package it belongs in.  I don't know alot about encryptfs.
[18:39] <bdmurray> dlbike76: could you document steps to recreate the bug in the report itself
[18:40] <dlbike76> It's pretty well documented in the description, but I can add additional steps.
[18:40] <dlbike76> It's basically happening when you change another user's password through either passwd or users-admin
[18:41] <dlbike76> What is the name of the password module in users-admin?
[18:41] <bdmurray> dlbike76: what about if you change your own password?
[18:41] <dlbike76> It works fine if you change your own password.
[18:42] <dlbike76> I've tested using both passwd and users-admin -> change password.
[18:42] <bdmurray> dpkg -S users-admin
[18:45] <bdmurray> will return the package that users-admin is a part of
[18:45] <bdmurray> and that package could have a bug task for this bug
[18:48] <rr0hit> please set the bug 762001 to medium importance. Watch the video attached to understand the problem.
[18:48] <ubot4> Launchpad bug 762001 in unity "Maximizing/unmaximizing a window by double clicking the title-bar causes a position shift of the window (affects: 2) (heat: 12)" [Undecided,Confirmed] https://launchpad.net/bugs/762001
[19:44] <veger> hello
[19:45] <veger> I am new and eager to help, but I am unsure where to begin... ;)
[19:45] <veger> (I read the wiki pages)
[19:53] <bdmurray> veger: What are you interested in?
[19:54] <veger> Fixing bugs I suppose, but I guess its best to start triaging bugs first
[19:54] <veger> there are 24.000+ untraiged ones though...
[19:55] <bdmurray> veger: I'd start with an application you are interested in or like to use
[19:55] <veger> that is a bit overwhelming: should I 'just' pick one?
[19:57] <ttcudif> veger: you can look at the 5-a-day
[19:57] <veger> I do not have any particular interest in an application I guess... :)
[19:58] <yofel> veger: then start with any application you know and are familiar with how it works
[19:58] <veger> ok, lets pick dolphin :)
[19:58] <yofel> ah hey, fellow kubuntu user
[19:58] <veger> ttcudif: 5-a-day? does that help new people? :)
[19:59] <veger> yofel: yes
[19:59] <rr0hit> please set the bug 762001 to medium importance. Watch the video attached to understand the problem. sorry for repeating this.
[19:59] <ubot4> Launchpad bug 762001 in unity (Ubuntu) (and 1 other project) "Maximizing/unmaximizing a window by double clicking the title-bar shifts the window towards right (affects: 3) (heat: 16)" [Undecided,Confirmed] https://launchpad.net/bugs/762001
[19:59] <yofel> veger: 5 a day is a bit of a statistics competition that tracks how much people do https://wiki.ubuntu.com/5-A-Day
[19:59] <seb128> seems to be a duplicate of bug #760436 rather
[19:59] <ubot4> Launchpad bug 760436 in unity (Ubuntu) (and 1 other project) "Window display shifted (affects: 3) (dups: 2) (heat: 22)" [Medium,Confirmed] https://launchpad.net/bugs/760436
[20:00] <seb128> rr0hit, ^
[20:01] <yofel> veger: for starters read the https://wiki.ubuntu.com/Bugs/HowToTriage - I know it's long and we're working on splitting it up a bit but it gives you a general overview of what we do
[20:02] <yofel> veger: you can also request a mentor https://wiki.ubuntu.com/BugSquad/Mentors - we currently do that as a mentoring team though which you'll be assigned to then
[20:02] <veger> yofel: I read that page yes, but it contains only/mostly facts, nothing to help me start working on something
[20:03] <veger> yofel: a mentor might be a good idea to help me start...
[20:03] <veger> yofel: I'll join 5-a-day for starters
[20:05] <trinikrono> veger: you can look at firefox :D
[20:06] <trinikrono> they have lots of bugs
[20:07]  * yofel looks at the 55975 New bugs in launchpad and thinks many packages have a lot of bugs :P
[20:07] <trinikrono> lol
[20:09] <veger> I  am looking at bugs for the kdeutils package atm, oly 19 left to pick from...
[20:09] <veger> now I should try and confirm a 'New' report in order to triage it?
[20:10] <yofel> veger: that's because KDE bugs get filed directly at bugs.kde.org, so there aren't many bugs filed on launchpad
[20:10] <yofel> that's the start yes, try to reproduce it
[20:10] <veger> heh... so I should pick another category?
[20:12] <yofel> your choice, even if there aren't many bugs, fact is that there are still some there. You can always move to something else when you run out of bugs
[20:12] <veger> best to start with most recent?
[20:12] <yofel> yes
[20:12] <rr0hit> seb128: not really sure if it is a duplicate of the bug u mentioned
[20:15] <veger> ok, I confirmed #692651
[20:15] <bdmurray> bug 692651
[20:15] <ubot4> Launchpad bug 692651 in kdeutils (Ubuntu) (and 1 other project) "Ark : when creating a zip file Ark doesn't encode accents properly (i.e. "é" "è" etc.) (affects: 2) (heat: 32)" [Undecided,New] https://launchpad.net/bugs/692651
[20:16] <yofel> meet our bot
[20:16] <veger> heh
[20:17] <veger> ok, read the Bugs/Status page again, I could reproduce the bug from the description, so I suppose it is complete and I should set the bug status to triaged?
[20:18] <seb128> rr0hit, seems the same if you read the comments
[20:19] <rr0hit> seb128: it says window is displaced to the bottom away from the global menu. My problem is that window as a whole gets shifted leftwards and ends up in another workspace
[20:20] <rr0hit> seb128: pls look at the video attached
[20:22] <seb128> rr0hit, did you read comment #9 for example?
[20:22] <yofel> veger: confirmed here too, I'll set it to triaged as it's pretty trivial to reproduce
[20:23] <seb128> rr0hit, but yeah could be a different issue
[20:23] <rr0hit> seb128: it says to minimize and maximize different applications, in my issue window gets shifted to right when maximizing and restoring
[20:23] <seb128> right
[20:24] <seb128> that's only a double click issue
[20:24] <rr0hit> seb128: i think the bug you mentioned deals with vertical spacing between the global menu and the window itself which isnt my problem
[20:24] <seb128> correct, they are different
[20:25] <yofel> veger: read https://wiki.ubuntu.com/Bugs/Importance and tell me what it should get in your opinion
[20:25] <veger> yofel: why only for kdeutils and not for 'KDE Utils'? Because 'KDE Utils' is the upstream report?
[20:26] <rr0hit> seb128: could you set importance for the bug?
[20:26] <yofel> veger: that's an automatically tracked task for the upstream bug, which is updated by launchpad itself
[20:26] <seb128> rr0hit, technically I can but I prefer to let the unity guys judge what they consider it to be
[20:26] <rr0hit> seb128: fair enough. :)
[20:26] <seb128> rr0hit, it seems "low" to me since most users don't double click but use the buttons which don't have this issue
[20:27] <yofel> veger: also the upstream bug was marked invalid as this seems to be an issue in kubuntu
[20:27] <veger> yofel: I would chose 'Low' as there is an easy fix: not using those special chars... and there is not a real impact on other users
[20:28] <rr0hit> seb128: probably. But i double click a lot which lead me to this one.
[20:33] <yofel> veger: hm, I'll agree, but I count the possibility of using dolphin to display the files as the workaround, as ark would be still useless for chinese for example.
[20:35] <veger> yofel: and now our work is done?
[20:35] <yofel> veger: yes, triaging goes as far as marking the bug Triaged, then it's the developers turn
[20:36] <veger> yofel: thanks for explaining!
[20:36] <patrickmw> anyone feeling up to validation a raid config bug 761971
[20:36] <ubot4> Launchpad bug 761971 in mdadm (Ubuntu) "no notification that one of the disks has been disconnected in a raid 1 configurtion (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/761971
[20:36] <yofel> veger: btw. if you have problems with any kubuntu bugs feel free to ask in #kubuntu-devel too, we don't bite (do mention that you're new at triaging though)
[20:36] <patrickmw> I encountered it yesterday
[20:37] <veger> yofel: in the meanwhile I found another bug #668020 after looking at it I confirmed it and would like to set the importance ot wishlist. Could you take a look at it before thowing me into the deep? ;)
[20:37] <ubot4> Launchpad bug 668020 in kdeutils (Ubuntu) "kcalc negative numbers ui problem (affects: 1) (heat: 20)" [Undecided,New] https://launchpad.net/bugs/668020
[20:39] <yofel> veger: ok, that bug should go upstream to https://bugs.kde.org
[20:39] <veger> yofel: oh... because it is a kde application?
[20:39] <yofel> yes
[20:40] <yofel> and the bug is in the application itself, so the developers of kcalc need to fix this
[20:40] <veger> ah, so I picked a wrong bug for a beginner :)
[20:40] <yofel> (although eveyone is encouraged to add a patch with the fix for the issue to the bug too ;) )
[20:40] <yofel> veger: not really, that's what we do all the time, so the sooner you get used to it the better
[20:40] <veger> it shouldn't be too hard to fix this bug
[20:41] <veger> ok, I'll find info on reporting a bug upstream :)
[20:41] <yofel> veger: https://wiki.ubuntu.com/Bugs/Upstream - click on the kde logo
[20:43] <veger> ok, we need to search for a duplicate report on bugs.kde.org
[20:43] <yofel> veger: the kde bugtracker will show you a duplicate filing form when you want to report the bug
[20:43] <yofel> errr, duplicate finding form
[20:44] <veger> ok, so just report the bug?
[20:44] <yofel> as for kcalc I only get one unrelated bug so it's not reported yet
[20:44] <yofel> veger: yes, go ahead
[20:45] <yofel> veger: you can use the same title and description for the bug as on launchpad, under "Additional Information" put a link to the launchpad bug
[20:50] <veger> yofel: A full link or only the bug number?
[20:50] <yofel> full link please
[20:51] <veger> filed under number 271057
[20:51] <yofel> kde bug 271057
[20:52] <ubot4> KDE bug 271057 in general "kcalc negative numbers ui problem" [Wishlist,Unconfirmed] http://bugs.kde.org/show_bug.cgi?id=271057
[20:52] <veger> nice :)
[20:52] <veger> and now the LP bug needs to be set to triaged and wishlist?
[20:52] <yofel> looks ok, now go back to launchad and click on "Also affects project"
[20:53] <veger> ... and copy the link?
[20:53] <yofel> yes, the full link to the kde bug
[20:54] <veger> done!
[20:54] <yofel> good next...
[20:55] <yofel> veger: post the 3rd response from https://wiki.ubuntu.com/Bugs/Responses#A%20bug%20that%20should%20be%20handled%20upstream containing the kde link so the reporter knows what you just did
[20:56] <veger> sounds reasonable, done!
[20:58] <yofel> now, I'm going to mark this as Low, as this isn't a request for a new feature, but a bug in an existing one, even if it's minor
[20:58] <veger> it is a bug and not a feature request?
[21:00] <yofel> now to explain what I just did
[21:00] <yofel> veger: I count pressing '-' then '5' and it showing as '5' as a real bug
[21:01] <veger> yofel: true, if you look at it that way... :)
[21:01] <veger> yofel: eh... you marked it 'Wishlist'...
[21:02] <yofel> veger: back to the lp bug. We only track bugs in launchpad for Kubuntu that were actually introduced by us, or severe upstream bugs that justify us adding a patch. All other minor bugs on launchpad get filed upstream and then the ubuntu task is closed
[21:02] <yofel> veger: thanks, corrected....
[21:03] <yofel> note: this policy only applies to KDE bugs. All other bugs get marked triaged once they're reported upstream
[21:03] <veger> ok: let them handle their bug as we handle our own bugs :)
[21:04] <veger> if you don't mind: why only KDE bugs?
[21:04] <yofel> that's mostly due to the kubuntu team bein very small and having almost no triagers working on the kubuntu bugs...
[21:05] <yofel> maybe we'll do some rework there for the next release cycle. But first we actually need to update our (almost virtually non-existent) documentation...
[21:06] <bdmurray> yofel: did you get more duplicates reported that way or less?
[21:06] <veger> so it seems that I have a lot to learn (and here was I thinking that it would be easy and straightfordward), so I guess I'll apply for a mentor
[21:07] <veger> yofel: thanks a lot for explaining!!
[21:07] <yofel> bdmurray: mostly less. It's also consistent with our policy of not using apport in kubuntu bug drkonq so most bugs go directly to KDE anyway without touching launchpad
[21:08] <yofel> with the old policy we had a lot of stale bugs on launchpad that either nobody triaged or long fixed bugs that were still marked as triaged since nobody cleaned them up
[21:08] <yofel> *in kubuntu but drkonqi so...
[21:15] <veger> yofel: are you still available for another question? Or should I really apply for a mentor first?
[21:16] <yofel> still there
[21:17] <veger> #590984 is implemented already in 10.10 (as it has KDE 4.5.1), so this bug should be marked Fix Released? Or should I check whether it is fixed in 10.04 as well?
[21:18] <yofel> lp 590984
[21:18] <ubot4> Launchpad bug 590984 in kdeutils (Ubuntu) "Kubuntu 10.04 - problems with special characters in zip archives (affects: 1) (heat: 11)" [Undecided,New] https://launchpad.net/bugs/590984
[21:18] <veger> oh I needed to put lp in front of the number...
[21:20] <yofel> well, either lp or bug. 'bug' will use the default, which is lp.
[21:21] <yofel> veger: if a bug is fixed in a newer release it's "Fix Release" - the main bug task is always against the development release which is natty currently with 4.6.2
[21:22] <veger> yofel: eventhough the author asked to fix it in 10.04?
[21:22] <yofel> if it should be fixed in 10.04 you need to follow
[21:22] <yofel> !sru
[21:22] <ubot4> Stable Release Update information is at http://wiki.ubuntu.com/StableReleaseUpdates
[21:23] <yofel> which is only for critical bugs and would require a lucid task on the bug too. The natty task is fix release
[21:23] <yofel> *fix released
[21:24] <yofel> veger: also, the reporter says this has been fixed in 4.4.4. lucid-updates has 4.4.5 so that is fixed in 10.04 already
[21:24] <veger> yes
[21:24] <veger> so only critical bugs will be fixed in older versions, otherwise always assume current version?
[21:25] <veger> and in this case I indeed need to set it to "Fix Released" after digging up some nice response
[21:25] <yofel> veger: yes
[21:26] <yofel> veger: fixing bugs in stable relases also needs a task opened for that release, see bug 459647 for an example on how that looks like
[21:27] <ubot4> Launchpad bug 459647 in compiz (Ubuntu Maverick) (and 4 other projects) "Cannot change mouse cursor theme when compiz is enabled (affects: 137) (dups: 8) (heat: 696)" [Low,Fix released] https://launchpad.net/bugs/459647
[21:29] <veger> ok, is if the bug was critical and required a fix for a 10.04 a new task needed to be created for the bug, set to triaged and the 'main task' could have been set to "Fix Released"?
[21:29] <yofel> yes, as the main task tracks the development release. 11.04 until next month
[21:30] <veger> yofel: I updated the bug, it would ease my mind if you could take a look at it :)
[21:31] <dlbike76> bdmurray:  On bug 579876 were you able to completely log in after changing the user's password?
[21:31] <ubot4> Launchpad bug 579876 in ecryptfs-utils (Ubuntu) "encrypted home directory isn't mounted if password changed by another user (affects: 5) (heat: 32)" [High,Confirmed] https://launchpad.net/bugs/579876
[21:31] <yofel> veger: looks fine
[21:32] <veger> cool
[21:32] <bdmurray> dlbike76: at a command prompt yes
[21:32] <dlbike76> bdmurray:  My desktop basically locked up because of the home filesystem being unreadable.
[21:32] <bdmurray> dlbike76: right if I logged into X that happened
[21:32] <veger> yofel: thank you again, 3 to go for the 5-a-day requirements...
[21:33] <dlbike76> bdmurray:  Yeah that's what I was getting at.
[21:33] <yofel> veger: ah wait
[21:34] <dlbike76> bdmurray:  In my opinion there should be a strong warning when changing a users password if they are using an encrypted home.
[21:34] <yofel> veger: you need a *public* mail address on launchpad for 5-a-day as the emails sent by launchpad are used for the calculation, and without a public address the script has no way to identify you
[21:35] <veger> heh, ok i'll make my email public... too bad for these last 2 bugs I suppose :)
[21:36] <yofel> np, as I said it counts the mails. So even commenting on a bug without actually triaging it will give you credit :P (it's more to track overall work)
[21:37] <hjd> Bug 467730 is similar to what is discussed above. Seg faults on startup in Lucid, works fine in Maverick and beyond. I thought I could mark it fix released and post a comment including https://wiki.ubuntu.com/Bugs/Responses#Fixed in Development release while still existing in a previous release . Does that sound reasonable?
[21:37] <ubot4> Launchpad bug 467730 in fedora (and 2 other projects) "Segfault when launching (affects: 10) (dups: 1) (heat: 12)" [Undecided,New] https://launchpad.net/bugs/467730
[21:37] <veger> making my email only visible to LP users is good enough?
[21:37] <yofel> bdmurray: ^ is that enough for the script?
[21:41] <bdmurray> yofel: on a call
[21:41] <yofel> k
[21:41] <yofel> hjd: looking
[21:42] <yofel> hjd: I would say that falls under the first case. Fixed but SRUable
[21:46] <hjd> yofel: thanks. :)
[21:52] <bdmurray> yofel: it should be
[21:52] <yofel> veger: ^
[21:53] <veger> yofel: ok
[22:21] <BUGabundo> oias
[23:22] <bkerensa> ohai
[23:22] <bkerensa> :)
[23:49] <bdmurray> Who wants more karma?
[23:55] <greg-g> hah, what's the task?
[23:56] <bdmurray> the following bugs are probably duplicates - bug 761794 761732 761666 761610 761313 761301
[23:56] <ubot4> Launchpad bug 761794 in vlc (Ubuntu) "package vlc-nox 1.1.9-1ubuntu1 failed to install/upgrade: il sottoprocesso vecchio script di post-installation ha restituito lo stato di errore 139 (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/761794
[23:57] <bdmurray> one I looked at had the following in the dpkgterminallog
[23:57] <bdmurray> NVIDIA OpenGL Driver requires CPUs with SSE to run.^M
[23:57] <bdmurray> ^M
[23:57] <bdmurray> The current CPU does not support SSE.^M
[23:57] <bdmurray> Segmentation fault^M