| ikt | anybody who can make a quick bug pattern? | 04:52 |
|---|---|---|
| ikt | no one? | 04:56 |
| ikt | :( | 04:56 |
| ikt | I'm trying to make a bug pattern for | 05:50 |
| ikt | https://bugs.launchpad.net/ubuntu/+source/aptdaemon/+bug/764883 | 05:50 |
| ubot4 | Launchpad bug 764883 in aptdaemon (Ubuntu Natty) (and 1 other project) "[MASTER] <type 'exceptions.NameError'>: global name 'trans' is not defined (affects: 119) (dups: 126) (heat: 1008)" [High,Incomplete] | 05:50 |
| ikt | at the moment I've got | 05:51 |
| ikt | http://paste.ubuntu.com/595815/ | 05:51 |
| ikt | ikt@ikt-desktop:~/code$ ./test-local 764883 | 05:52 |
| ikt | LP: #764883: No match | 05:52 |
| ikt | :( | 05:52 |
| ikt | bdmurray: ping | 06:09 |
| ilea | will someone please try with ubuntu 11.04 to make a dsl conection (username, service, pasword) and see that it dosnt work because this is a big problem in the new ubuntu | 06:38 |
| ilea | someone who haves dsl | 06:38 |
| vmiheer | i have got error and the apport has collected information about it. I want to send it but there is a network issue. Please help | 06:49 |
| vmiheer | I am using natty desktop i386 beta 2. | 06:49 |
| ikt | vmiheer: you'll want to use apport-cli | 06:49 |
| ikt | what issue is it? | 06:49 |
| vmiheer | gdm error. | 06:50 |
| vmiheer | the screen brightness reduces suddenly | 06:50 |
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| vmiheer | in apport cli what package i am supposed to give as argument? | 06:51 |
| vmiheer | And where should i upload the .crash file? | 06:51 |
| ikt | yofel! | 06:52 |
| ikt | vmiheer: good question | 06:52 |
| vmiheer | apport-cli -p <package name> --save bug.crash | 06:52 |
| vmiheer | i read this on http://manpages.ubuntu.com/manpages/lucid/man1/apport-bug.1.html | 06:52 |
| ikt | yep that's it | 06:53 |
| ikt | there's an issue somewhere | 06:53 |
| ikt | in the program, it does a stupid | 06:53 |
| ikt | it trys to open firefox | 06:53 |
| ikt | you mustn't try and submit the report | 06:53 |
| ikt | but save it | 06:53 |
| vmiheer | Also there is another problem when i say send error report after collecting iformation it says it is not "genuine ubuntu package". | 06:55 |
| yofel | well, apport-cli will give you the link at the end, you can open that in any browser | 06:55 |
| yofel | what was the issue again? | 06:55 |
| vmiheer | Thank you! | 06:55 |
| yofel | vmiheer: please pastebin 'apt-cache policy <packagename>' | 06:55 |
| vmiheer | i will try that out. | 06:55 |
| yofel | the apt-cache needs to be ok for apports genuine detection to work fine | 06:56 |
| vmiheer | So i have to update the repository then? | 06:56 |
| yofel | either that or your Package isn't from any supported archive | 06:57 |
| vmiheer | ok Thank you... | 06:57 |
| yofel | also: with --save you can copy the file to any working system and file the bug from there too, as long as apport generates the report fine | 06:57 |
| ikt | yofel, did you see my issue about making a bug pattern? | 06:59 |
| yofel | oh wait, didn't scroll enough for that in the backlog, sec | 06:59 |
| yofel | ah, that's that aptdaemon bug everyone's having | 07:00 |
| yofel | ikt: you *do* realise that the file names are case sensitive? Traceback != TraceBack | 07:11 |
| yofel | also use >^aptdaemon < as package | 07:11 |
| ikt | <re key="Traceback"> ? | 07:11 |
| ikt | ohh | 07:11 |
| yofel | yes | 07:11 |
| ikt | http://bazaar.launchpad.net/~ubuntu-bugcontrol/apport/ubuntu-bugpatterns/view/head:/bugpatterns.xml | 07:12 |
| ikt | all of these are Traceback | 07:12 |
| yofel | hm, apport probably changed that I guess :S | 07:13 |
| ikt | rah internet :/ | 07:21 |
| ikt | yofel, was there anything else you think it might be? | 07:21 |
| yofel | not really, it works for me with that | 07:22 |
| ikt | works = with test-local? | 07:22 |
| yofel | yes | 07:23 |
| yofel | bbl | 07:23 |
| ikt | kk | 07:23 |
| ikt | anyone else able to help with bug pattern? | 07:50 |
| yofel | ikt: back :/ | 07:56 |
| yofel | still not working for you? | 07:56 |
| ikt | yeah :( | 07:56 |
| ikt | do you need to be bug control member to test? | 07:56 |
| ikt | I've got the xml named aptdaemon.xml, the same as the package, I've got test-local and the xml file in the same directory | 07:57 |
| ikt | I don't understand :s | 07:57 |
| yofel | no idea, here's the bugpattern.xml I was testing it with http://paste.kde.org/13528 | 07:57 |
| yofel | oh, I added it to the xml file, as you're support do | 07:57 |
| yofel | *to | 07:57 |
| ikt | ohhh | 07:57 |
| ikt | um | 07:58 |
| ikt | how do I add it to the xml file :s | 07:58 |
| yofel | huh? just add your pattern to the end of the list | 07:59 |
| yofel | the xml file is in the bzr branch | 07:59 |
| ikt | and that should all be in aptdaemon.xml ? or does it matter what I call the local xml file? | 08:00 |
| yofel | no idea, why are you using a local xml file? | 08:00 |
| yofel | why are you even using aptdaemon.xml? they dropped individual files a while ago | 08:00 |
| yofel | just add your pattern to the bugpatterns.xml | 08:01 |
| ikt | the bugpatterns.xml in the bzr branch? sorry I'm lost | 08:02 |
| yofel | yes | 08:03 |
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| kklimonda | hey. can anyone mark bug 764262 as affecting lucid? It's a backport request, but the bug should really be fixed in lucid-updates via SRU. I'd do that myself, but I dont' have an access to LP password right now. | 12:31 |
| ubot4 | Launchpad bug 764262 in lucid-backports "Please backport php5-xcache 1.3.1 (affects: 1) (heat: 481)" [Undecided,New] https://launchpad.net/bugs/764262 | 12:31 |
| kklimonda | (and subscribe kklimonda to it) | 12:32 |
| bdmurray | ikt: pong | 15:13 |
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| vmiheer | i had reported bug. How to track my bug? | 15:37 |
| charlie-tca | vmiheer: normally, you will get an email anytime anything changes | 15:41 |
| yofel | if you filed a bug you're automatically subscribed to all changes and will get a mail | 15:41 |
| charlie-tca | If you want to see the bug itself, and don't know the number, sign into launchpad, click your name, click on Bugs | 15:41 |
| vmiheer | i had reported bug and after updating my system the error seems to be absent. | 15:47 |
| vmiheer | I want to remove my bug report. | 15:47 |
| charlie-tca | Change the status to invalid and comment that it is fixed after updating | 15:47 |
| vmiheer | but where can i find my bug on launchpad? | 15:48 |
| Abhijit | vmiheer, go to your account in launchpad there is Bug section in right side. click on it. you can see all bugs submitted by you there. | 15:49 |
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| jibel | mvo, I think I finally found what breaks the upgrade in bug 760713 | 16:00 |
| ubot4 | Launchpad bug 760713 in update-manager (Ubuntu) "Upgrade from 10.10 to 11.04 fails: sunbird/karmic holds back libnss3 (affects: 1) (heat: 10)" [Low,Incomplete] https://launchpad.net/bugs/760713 | 16:00 |
| mvo | jibel: oh, cool … what is it? | 16:02 |
| mvo | jibel: awsome! | 16:02 |
| mvo | jibel: you rock, I will see if I can automate this rule | 16:02 |
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| alex_mayorga | Hi, cna I get someone here to help remove some private info prior to making bug 735478 public? | 17:46 |
| ubot4 | alex_mayorga: Bug 735478 on http://launchpad.net/bugs/735478 is private | 17:46 |
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| charlie-tca | alex_mayorga: looking | 17:48 |
| alex_mayorga | charlie-tca: Thanks! | 17:48 |
| alex_mayorga | I would like the URL to be redacted so my employer doesn't show | 17:49 |
| charlie-tca | SInce it is included in the comment by apport, it would be best to keep the bug private | 17:52 |
| charlie-tca | We don't have the ability to remove the comment itself | 17:52 |
| alex_mayorga | charlie-tca: I see | 17:53 |
| alex_mayorga | charlie-tca: so no hope of making it public, then? | 17:53 |
| charlie-tca | Please comment on the report that is should be kept private due the url | 17:53 |
| charlie-tca | To remove the url from all the pa | 17:54 |
| charlie-tca | If we remove the url from all the traces and comments, the bug report loses most of its value | 17:54 |
| alex_mayorga | charlie-tca: posted a comment, please let me know if I missed anything | 18:08 |
| charlie-tca | Thank yhou | 18:10 |
| charlie-tca | thank you, too | 18:11 |
| alex_mayorga | charlie-tca: no, thanks to you! :) | 18:13 |
| charlie-tca | no problem | 18:14 |
| kamusin | is there a special procedure with packages that need LaunchpadIntegration? | 18:25 |
| seb128 | no | 18:28 |
| seb128 | just file a patch, with a patch for bonus points | 18:28 |
| seb128 | ups, "file a bug" rather ;-) | 18:28 |
| kamusin | I would like to do it (probably it's an easy target) but I haven't found documentation about it :( | 18:32 |
| RedSingularity | jibel: hey buddy. Question: where was this 'rule' you were talking about in bug 760713 in your last post? The "Replaces: libnss3"? Was that just your own knowledge or was that mentioned in one of the logs? | 19:10 |
| ubot4 | Launchpad bug 760713 in update-manager (Ubuntu) "Upgrade from 10.10 to 11.04 fails: sunbird/karmic holds back libnss3 (affects: 1) (heat: 10)" [Low,Invalid] https://launchpad.net/bugs/760713 | 19:10 |
| jibel | RedSingularity, Hi, just a blind guess, I had a chance over 44752, I was lucky ;-) | 19:12 |
| jibel | RedSingularity, in apt-clone_system_state.tar.gz you have the system state | 19:13 |
| jibel | RedSingularity, in main.log there is the list of Obsolete packages | 19:13 |
| jibel | RedSingularity, and we know the libnss3 was in a strange state like pinned | 19:13 |
| jibel | RedSingularity, So I crossed these 3 information and the culprit came into the light | 19:14 |
| jibel | RedSingularity, we know that libnss3 was blocking the upgrade from apt.log | 19:15 |
| jibel | RedSingularity, and the rule is in var/lib/apt-clone/dpkg-status | 19:16 |
| jibel | to answer the question | 19:16 |
| RedSingularity | jibel: ahhh ok. Good, thanks man :) | 19:17 |
| jibel | btw it's a very valid bug. | 19:18 |
| RedSingularity | Yeah I was just thinking that. He marked it invalid. | 19:18 |
| jibel | I changed to triaged. | 19:19 |
| RedSingularity | Great :) | 19:20 |
| mvo | \o/ jibel for this one | 19:23 |
| RedSingularity | \o/ indeed! | 19:24 |
| jibel | \o/ mvo for the fix to come :-D | 19:24 |
| mvo | heh :) | 19:25 |
| RedSingularity | lol | 19:25 |
| BUGabundo | evening | 21:33 |
| Trunet | Hi! Is it possible to you take a look on https://bugs.launchpad.net/ubuntu/+source/language-selector/+bug/766412 | 22:00 |
| ubot4 | Launchpad bug 766412 in language-selector (Ubuntu) "package language-selector-common 0.6.7 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2 (affects: 53) (dups: 7) (heat: 286)" [Undecided,Confirmed] | 22:00 |
| Trunet | it's affecting tons of users and it already have a solution | 22:01 |
| yofel | kees: ^ | 22:06 |
| Trunet | kees: I just found the https://wiki.ubuntu.com/Bugs/HowToFix now. sorry but I made a few mistakes trying to resolve the problem! Next time I'll try to make it easier to you. | 22:13 |
| kees | Trunet: the fix for 766412 is just now publishing. | 22:25 |
| Trunet | kees: ty ;) | 22:26 |
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