[04:52] <ikt> anybody who can make a quick bug pattern?
[04:56] <ikt> no one?
[04:56] <ikt> :(
[05:50] <ikt> I'm trying to make a bug pattern for
[05:50] <ikt> https://bugs.launchpad.net/ubuntu/+source/aptdaemon/+bug/764883
[05:50] <ubot4> Launchpad bug 764883 in aptdaemon (Ubuntu Natty) (and 1 other project) "[MASTER] <type 'exceptions.NameError'>: global name 'trans' is not defined (affects: 119) (dups: 126) (heat: 1008)" [High,Incomplete]
[05:51] <ikt> at the moment I've got
[05:51] <ikt> http://paste.ubuntu.com/595815/
[05:52] <ikt> ikt@ikt-desktop:~/code$ ./test-local 764883
[05:52] <ikt> LP: #764883: No match
[05:52] <ikt> :(
[06:09] <ikt> bdmurray: ping
[06:38] <ilea> will someone please try with ubuntu 11.04 to make a dsl conection (username, service, pasword) and see that it dosnt work because this is a big problem in the new ubuntu
[06:38] <ilea> someone who haves dsl
[06:49] <vmiheer> i have got error and the apport has collected information about it. I want to send it but there is a network issue. Please help
[06:49] <vmiheer> I am using natty desktop i386 beta 2.
[06:49] <ikt> vmiheer: you'll want to use apport-cli
[06:49] <ikt> what issue is it?
[06:50] <vmiheer> gdm error.
[06:50] <vmiheer> the screen brightness reduces suddenly
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[06:51] <vmiheer> in apport cli what package i am supposed to give as argument?
[06:51] <vmiheer> And where should i upload the .crash file?
[06:52] <ikt> yofel!
[06:52] <ikt> vmiheer: good question
[06:52] <vmiheer> apport-cli -p <package name> --save bug.crash
[06:52] <vmiheer> i read this on http://manpages.ubuntu.com/manpages/lucid/man1/apport-bug.1.html
[06:53] <ikt> yep that's it
[06:53] <ikt> there's an issue somewhere
[06:53] <ikt> in the program, it does a stupid
[06:53] <ikt> it trys to open firefox
[06:53] <ikt> you mustn't try and submit the report
[06:53] <ikt> but save it
[06:55] <vmiheer> Also there is another problem when i say send error report after collecting iformation it says it is not "genuine ubuntu package".
[06:55] <yofel> well, apport-cli will give you the link at the end, you can open that in any browser
[06:55] <yofel> what was the issue again?
[06:55] <vmiheer> Thank you!
[06:55] <yofel> vmiheer: please pastebin 'apt-cache policy <packagename>'
[06:55] <vmiheer> i will try that out.
[06:56] <yofel> the apt-cache needs to be ok for apports genuine detection to work fine
[06:56] <vmiheer> So i have to update the repository then?
[06:57] <yofel> either that or your Package isn't from any supported archive
[06:57] <vmiheer> ok Thank you...
[06:57] <yofel> also: with --save you can copy the file to any working system and file the bug from there too, as long as apport generates the report fine
[06:59] <ikt> yofel, did you see my issue about making a bug pattern?
[06:59] <yofel> oh wait, didn't scroll enough for that in the backlog, sec
[07:00] <yofel> ah, that's that aptdaemon bug everyone's having
[07:11] <yofel> ikt: you *do* realise that the file names are case sensitive? Traceback != TraceBack
[07:11] <yofel> also use >^aptdaemon < as package
[07:11] <ikt> <re key="Traceback"> ?
[07:11] <ikt> ohh
[07:11] <yofel> yes
[07:12] <ikt> http://bazaar.launchpad.net/~ubuntu-bugcontrol/apport/ubuntu-bugpatterns/view/head:/bugpatterns.xml
[07:12] <ikt> all of these are Traceback
[07:13] <yofel> hm, apport probably changed that I guess :S
[07:21] <ikt> rah internet :/
[07:21] <ikt> yofel, was there anything else you think it might be?
[07:22] <yofel> not really, it works for me with that
[07:22] <ikt> works = with test-local?
[07:23] <yofel> yes
[07:23] <yofel> bbl
[07:23] <ikt> kk
[07:50] <ikt> anyone else able to help with bug pattern?
[07:56] <yofel> ikt: back :/
[07:56] <yofel> still not working for you?
[07:56] <ikt> yeah :(
[07:56] <ikt> do you need to be bug control member to test?
[07:57] <ikt> I've got the xml named aptdaemon.xml, the same as the package, I've got test-local and the xml file in the same directory
[07:57] <ikt> I don't understand :s
[07:57] <yofel> no idea, here's the bugpattern.xml I was testing it with http://paste.kde.org/13528
[07:57] <yofel> oh, I added it to the xml file, as you're support do
[07:57] <yofel> *to
[07:57] <ikt> ohhh
[07:58] <ikt> um
[07:58] <ikt> how do I add it to the xml file :s
[07:59] <yofel> huh? just add your pattern to the end of the list
[07:59] <yofel> the xml file is in the bzr branch
[08:00] <ikt> and that should all be in aptdaemon.xml ? or does it matter what I call the local xml file?
[08:00] <yofel> no idea, why are you using a local xml file?
[08:00] <yofel> why are you even using aptdaemon.xml? they dropped individual files a while ago
[08:01] <yofel> just add your pattern to the bugpatterns.xml
[08:02] <ikt> the bugpatterns.xml in the bzr branch? sorry I'm lost
[08:03] <yofel> yes
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[12:31] <kklimonda> hey. can anyone mark bug 764262 as affecting lucid? It's a backport request, but the bug should really be fixed in lucid-updates via SRU. I'd do that myself, but I dont' have an access to LP password right now.
[12:31] <ubot4> Launchpad bug 764262 in lucid-backports "Please backport php5-xcache 1.3.1 (affects: 1) (heat: 481)" [Undecided,New] https://launchpad.net/bugs/764262
[12:32] <kklimonda> (and subscribe kklimonda to it)
[15:13] <bdmurray> ikt: pong
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[15:37] <vmiheer> i had reported bug. How to track my bug?
[15:41] <charlie-tca> vmiheer: normally, you will get an email anytime anything changes
[15:41] <yofel> if you filed a bug you're automatically subscribed to all changes and will get a mail
[15:41] <charlie-tca> If you want to see the bug itself, and don't know the number, sign into launchpad, click your name, click on Bugs
[15:47] <vmiheer> i had reported bug and after updating my system the error seems to be absent.
[15:47] <vmiheer> I want to remove my bug report.
[15:47] <charlie-tca> Change the status to invalid and comment that it is fixed after updating
[15:48] <vmiheer> but where can i find my bug on launchpad?
[15:49] <Abhijit> vmiheer, go to your account in launchpad there is Bug section in right side. click on it. you can see all bugs submitted by you there.
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[16:00] <jibel> mvo, I think I finally found what breaks the upgrade in bug 760713
[16:00] <ubot4> Launchpad bug 760713 in update-manager (Ubuntu) "Upgrade from 10.10 to 11.04 fails: sunbird/karmic holds back libnss3 (affects: 1) (heat: 10)" [Low,Incomplete] https://launchpad.net/bugs/760713
[16:02] <mvo> jibel: oh, cool … what is it?
[16:02] <mvo> jibel: awsome!
[16:02] <mvo> jibel: you rock, I will see if I can automate this rule
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[17:46] <alex_mayorga> Hi, cna I get someone here to help remove some private info prior to making bug 735478 public?
[17:46] <ubot4> alex_mayorga: Bug 735478 on http://launchpad.net/bugs/735478 is private
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[17:48] <charlie-tca> alex_mayorga: looking
[17:48] <alex_mayorga> charlie-tca: Thanks!
[17:49] <alex_mayorga> I would like the URL to be redacted so my employer doesn't show
[17:52] <charlie-tca> SInce it is included in the comment by apport, it would be best to keep the bug private
[17:52] <charlie-tca> We don't have the ability to remove the comment itself
[17:53] <alex_mayorga> charlie-tca: I see
[17:53] <alex_mayorga> charlie-tca: so no hope of making it public, then?
[17:53] <charlie-tca> Please comment on the report that is should be kept private due the url
[17:54] <charlie-tca> To remove the url from all the pa
[17:54] <charlie-tca> If we remove the url from all the traces and comments, the bug report loses most of its value
[18:08] <alex_mayorga> charlie-tca: posted a comment, please let me know if I missed anything
[18:10] <charlie-tca> Thank yhou
[18:11] <charlie-tca> thank you, too
[18:13] <alex_mayorga> charlie-tca: no, thanks to you! :)
[18:14] <charlie-tca> no problem
[18:25] <kamusin> is there a special procedure with packages that need LaunchpadIntegration?
[18:28] <seb128> no
[18:28] <seb128> just file a patch, with a patch for bonus points
[18:28] <seb128> ups, "file a bug" rather ;-)
[18:32] <kamusin> I would like to do it (probably it's an easy target) but I haven't found documentation about it :(
[19:10] <RedSingularity> jibel:  hey buddy.  Question:  where was this 'rule' you were talking about in bug 760713 in your last post?  The "Replaces: libnss3"?  Was that just your own knowledge or was that mentioned in one of the logs?
[19:10] <ubot4> Launchpad bug 760713 in update-manager (Ubuntu) "Upgrade from 10.10 to 11.04 fails: sunbird/karmic holds back libnss3 (affects: 1) (heat: 10)" [Low,Invalid] https://launchpad.net/bugs/760713
[19:12] <jibel> RedSingularity, Hi, just a blind guess, I had a chance over 44752, I was lucky ;-)
[19:13] <jibel> RedSingularity, in apt-clone_system_state.tar.gz you have the system state
[19:13] <jibel> RedSingularity, in main.log there is the list of Obsolete packages
[19:13] <jibel> RedSingularity, and we know the libnss3 was in a strange state like pinned
[19:14] <jibel> RedSingularity, So I crossed these 3 information and the culprit came into the light
[19:15] <jibel> RedSingularity, we know that libnss3 was blocking the upgrade from apt.log
[19:16] <jibel> RedSingularity, and the rule is in var/lib/apt-clone/dpkg-status
[19:16] <jibel> to answer the question
[19:17] <RedSingularity> jibel:  ahhh ok.  Good, thanks man :)
[19:18] <jibel> btw it's a very valid bug.
[19:18] <RedSingularity> Yeah I was just thinking that.  He marked it invalid.
[19:19] <jibel> I changed to triaged.
[19:20] <RedSingularity> Great :)
[19:23] <mvo> \o/ jibel for this one
[19:24] <RedSingularity> \o/ indeed!
[19:24] <jibel> \o/ mvo for the fix to come :-D
[19:25] <mvo> heh :)
[19:25] <RedSingularity> lol
[21:33] <BUGabundo> evening
[22:00] <Trunet> Hi! Is it possible to you take a look on https://bugs.launchpad.net/ubuntu/+source/language-selector/+bug/766412
[22:00] <ubot4> Launchpad bug 766412 in language-selector (Ubuntu) "package language-selector-common 0.6.7 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2 (affects: 53) (dups: 7) (heat: 286)" [Undecided,Confirmed]
[22:01] <Trunet> it's affecting tons of users and it already have a solution
[22:06] <yofel> kees: ^
[22:13] <Trunet> kees: I just found the https://wiki.ubuntu.com/Bugs/HowToFix now. sorry but I made a few mistakes trying to resolve the problem! Next time I'll try to make it easier to you.
[22:25] <kees> Trunet: the fix for 766412 is just now publishing.
[22:26] <Trunet> kees: ty ;)
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