/srv/irclogs.ubuntu.com/2011/04/21/#ubuntu-bugs.txt

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stjohnmedranohappy easter everyone...06:18
yofel_hm, I'm just reviewing RedSingularity BC application, and was wondering about the recent changes to the importance guidelines. Would something like bug 734026 be considered Medium now?07:28
ubot4Launchpad bug 734026 in update-manager (Ubuntu) "Confusing terminology when performing update/upgrade. (affects: 2) (heat: 107)" [Low,Triaged] https://launchpad.net/bugs/73402607:28
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yofelLow was right back then of course07:29
yofeland do we have the definition of a "core" application documented somewhere? I didn't find anything in the wiki07:32
abhinav-hey guys I got the latest iso of natty using testdrive last night, I used startup disk creator to create a live usb. But the live disk seems to be having some issues. First of all I expected to get an option to upgrade from 10.10 to 11.04 (http://www.webupd8.org/2011/04/how-to-upgrade-to-ubuntu-1104-natty.html), but it wasn't there at all07:43
abhinav- instead on clicking install now, it directly switched to the "Timezone" selection dialog box, and then keyboard layout and so on,07:44
abhinav- at the end, I at least expected it to ask me about the partitions , but instead, it started the slideshow07:44
abhinav- and that's it, the slideshow was going on, but nothing was happening07:45
abhinav- I eventually closed the slideshow window, and it displayed a messagebox that the installation is complete, and I can restart but nothing was installed07:45
yofelabhinav-: try to follow that installation process again till the end, get a wired connection, press ctrl+alt+f2 to get to a tty and file a bug against ubiquity07:47
abhinav-yofel: ok, thanks. screenshots would be helpful ?07:48
yofelmaybe, but the logs are more important07:48
abhinav-ok. I am on it07:49
yofelunless you have a corrupted window leave the screenshots, as ubiquity probablly didn't look any different than usual07:49
abhinav-yofel: here it is https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/76810508:29
ubot4Launchpad bug 768105 in ubiquity (Ubuntu) "Not able to install using the latest Live CD (affects: 1) (heat: 6)" [Undecided,New]08:30
JoshuaL2 weeks ago I reported a bug, but I now see its marked as private, is it safe to mark it public (bug 754912)09:03
ubot4JoshuaL: Bug 754912 on http://launchpad.net/bugs/754912 is private09:03
jibelJoshuaL, is there a core dump attached to the report and do the report or backtraces or logs contains any sensitive/confidential data ?09:59
jibelJoshuaL, since it is a crash in evolution you must be careful that the trace doesn't contain email credentials for instance.10:00
JoshuaLjibel: i cant see a coredump and i checked the files for any credentials10:11
jibelJoshuaL, it can be set to public then. I also verified that it's fine.10:16
JoshuaLjibel: ok10:16
DNJDSJDSADSJDSANhi10:16
JoshuaLjibel: done10:16
jibelJoshuaL, thanks10:17
DNJDSJDSADSJDSANi have to report some bugs10:17
ikoniaDNJDSJDSADSJDSAN: I've given you the process10:17
ikoniaDNJDSJDSADSJDSAN: you do not report bugs here, follow the process I gave you10:17
DNJDSJDSADSJDSANAH OK10:17
DNJDSJDSADSJDSANbecause you said10:18
DNJDSJDSADSJDSAN[11:16] <ikonia> 3/join #ubuntu-bugs10:18
JoshuaLjibel: i have to go now, thanks for the help :)10:22
jibelJoshuaL, thanks for _your_ help in triaging :-)10:23
JoshuaL:D10:23
JoshuaLbye10:23
jibelmvo, do you know where the mirror list in software-properties-gtk comes from and how it is updated ?11:19
jibelmvo, bug 76438411:30
ubot4Launchpad bug 764384 in apt (Ubuntu) "kyrgizstan mirror information in maverick is outdated (breaking the upgrade to natty) (affects: 1) (heat: 10)" [High,Triaged] https://launchpad.net/bugs/76438411:30
duanedesignjibel: according to https://launchpad.net/ubuntu/+archivemirrors  kyrgizstan last update 'unknown'11:32
jibelduanedesign, agree, but why do they differ in natty and maverick ?11:33
duanedesignI am reading all the comments now :)11:34
* duanedesign should of done that before commenting :D11:34
mvothanks jibel!11:57
jibelmvo, yw :-) and to answer my question,  do you know where the mirror list in software-properties-gtk comes from and how it is updated ? afair it comes from somewhere in apt but I'm not sure.11:59
mvojibel: its from python-apt and that in turn uses launchpad to update it11:59
mvojibel: I look at it and probably ship one inside the upgrade to be on the safe side11:59
jibelyeah, it's in there /usr/share/python-apt/templates/Ubuntu.mirrors12:03
mvojibel: the problem is that the code is not very clever when a mirror disappears (well, that is ok usually, but in this case its more complicated because the user also has archive.ubuntu.com in his/her sources.list12:11
jibelmvo, seen that, but in maverick the list of mirror in software-properties-gtk proposes the old mirror, shouldn't the list be refreshed with the mirror published on lp and use the cache only if it can retrieve this list ?12:13
jibels/can/can not/12:13
mvojibel: yeah, its all static currently, but I think we should do better for oneiric by using mirrors.ubuntu.com/mirrors.txt12:14
mvojibel: we did not do it in the past because the hit for LP was a unknown factor to me but mirrors.ubuntu.com is build to scale to much bigger levels of requests12:15
jibelmvo, understand, thanks for looking at it.13:03
jibelbdmurray, we are receiving many apport crashes (e.g. bug 768348) didn't you add a bugpattern yesterday or it is another bug ?15:49
ubot4Launchpad bug 768348 in apport (Ubuntu) "package apport 1.20.1-0ubuntu5 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/76834815:49
bdmurrayjibel: I added one for version ubuntu[3|4] and some of these are dist-upgrades so a match for VarLogDistupgradeTermlog needs to be written15:53
bdmurrayjibel: I'm not certain why ubuntu5 is still generating this message15:54
jibelbdmurray, in this particular bug the package version in the description is 5 but term.log indicates "Setting up apport (1.20.1-0ubuntu4) "15:56
jibelthat's probably a report from a crash of the previous version lying in /var/crash/15:57
bdmurrayjibel, okay I'll expand the pattern15:58
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roadmrhey folks, I'm seeing two problems with today's daily image:17:17
roadmr1) on some systems it gets stuck on "getting the time from a network time server"17:17
roadmr2) on another (just one so far) the progress report area at the bottom of the "install" window isn't visible, so unless I go console, I have no idea what it's doing - though it seems stuck like in #117:18
charlie-tcaroadmr: desktop images are broken today17:18
roadmrcharlie-tca: oh and do my problems correspond with the brokenness? :)17:19
charlie-tcabug 76740217:19
ubot4Launchpad bug 767402 in ubiquity (Ubuntu) "Natty ubiquity 2.6.6 fails to ask where to install (affects: 6) (heat: 32)" [Undecided,Fix released] https://launchpad.net/bugs/76740217:20
charlie-tcait just spins all day if you let it?17:20
roadmrI've left them for about an hour and still no change, still on "getting the time from network time server"17:21
abhinav-yes, I had images from 20th and 21st of April, both got stuck at the slideshow17:23
charlie-tcaThe ones I have used and run installs from with that bug will spin all day long17:23
charlie-tcathey don't really do anything, either17:23
charlie-tcaapparently, missing the partitioner does not allow any changes17:23
roadmroh awesome heh17:24
charlie-tcaI left one two hours, only to find nothing happened17:25
roadmrI was doing some ntp-related changes on our network, so when I saw this error I thought it was my fault, undid all my work from yesterday before I realized it might be a problem with the installer :-/17:26
JanCdoes anybody know what package I should assign to keyboard layout bugs?  (well, actually an Apple-tries-to-be-cheap-bug, but we'll have to work around it...)17:31
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rr0hitThere seems to be a bug in today's apport update. bug 768429. Please set importance to Medium.20:13
ubot4Launchpad bug 768429 in apport (Ubuntu) "package apport 1.20.1-0ubuntu5 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 (affects: 10) (dups: 10) (heat: 86)" [Undecided,Confirmed] https://launchpad.net/bugs/76842920:13
* yofel looks20:14
yofelhow the hell did apport dupe that without a DpkgTerminalLog ?20:15
yofelrr0hit: or did you use that as master?20:16
rr0hityofel: I marked the duplicates of the bug.20:16
yofelbecause at least bug 768431 is a dup of bug 767498, and not 76842920:17
ubot4Launchpad bug 768431 in apport (Ubuntu) "package apport 1.20.1-0ubuntu5 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 (dup-of: 768429)" [Undecided,New] https://launchpad.net/bugs/76843120:17
ubot4Launchpad bug 768429 in apport (Ubuntu) "package apport 1.20.1-0ubuntu5 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 (affects: 11) (dups: 10) (heat: 90)" [Undecided,Confirmed] https://launchpad.net/bugs/76842920:17
ubot4Launchpad bug 767498 in apport (Ubuntu Natty) (and 2 other projects) "package apport 1.20.1-0ubuntu3 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 (affects: 218) (dups: 149) (heat: 1520)" [Critical,Fix released] https://launchpad.net/bugs/76749820:17
yofelSetting up apport (1.20.1-0ubuntu3) ...20:17
yofelstart: Job failed to start20:17
yofelapport just puts ubuntu5 wrongly into the title20:17
rr0hityofel: dint notice that !!20:18
yofel768429 is probably a dup of 767498 too, or maybe bug 767829 which was an immediate follow up due to a wrong fix20:18
ubot4Launchpad bug 767829 in apport (Ubuntu) (and 1 other project) "package apport 1.20.1-0ubuntu4 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 (affects: 152) (dups: 112) (heat: 1084)" [Undecided,Fix released] https://launchpad.net/bugs/76782920:18
micahgthat was supposed to be fixed with ubuntu5, if it's broke, we need to escalate it now20:19
yofelif the DkgTerminalLog says ubuntu3 it's a dup of 767498, if the log says ubuntu4 it's a dup of 76782920:19
yofelmicahg: yeah, but apport files a bug with title ubuntu5 for the ubuntu3 crash20:19
yofelsee the term log in 76843120:19
micahgyofel: if it's on upgrading from ubuntu3 to ubuntu5, that's an issue that may or may not need to be fixed20:20
yofelwell, the terminal log says "Setting up apport (1.20.1-0ubuntu3) ..." but apport puts ubuntu5 into the title, that's the problem20:20
yofelso what exactly is the bug about?20:20
yofelanyway, unless you see bugs with ubuntu5 failing to set up in the DpkgTerminalLog mark them as dups of those 2 bugs that were fixed20:26
yofel*sigh*, another ubuntu4 bug filed as ubuntu5...20:27
jibelyofel, that's probably because apport report the crash on restart, so the active version of apport is 5 but the crash is 3 or 420:27
yofelcould be, makes the duping confusing though as you see20:27
rr0hityofel : all except 2 of the duplicates I marked are while "Setting up apport (1.20.1-0ubuntu3)". So should I change those and mark as dupes of 767498 ?20:32
yofelyes please20:33
rr0hityofel: alright.20:33
yofelping me if you have one with ubuntu5 in the log, shouldn't be the case though20:33
bdmurrayhello so I've a banshee bug that I encounter semi-regularly anybody know how to debug it?20:49
bdmurrayor got some really useful information?20:50
* rr0hit cleaned up the mess he himself created. phew !!20:52
rr0hityofel: Could you add a comment to bug 767498 to explain why a few bugs have the wrong package version in the title? I dont really get it. Might avoid confusion.20:54
ubot4Launchpad bug 767498 in apport (Ubuntu Natty) (and 2 other projects) "package apport 1.20.1-0ubuntu3 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 (affects: 226) (dups: 158) (heat: 1590)" [Critical,Fix released] https://launchpad.net/bugs/76749820:54
Ampelbeinbdmurray: regarding debugging banshee, I think it could be useful to look at http://www.mono-project.com/Debugging21:04
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rr0hitCould anyone set bug 663934 to importance low ? hopefully some one who knows the minesweeper game :)22:19
ubot4Launchpad bug 663934 in gnome-games (Ubuntu) (and 1 other project) "gnomine impossible solutions (affects: 1) (heat: 6)" [Undecided,Confirmed] https://launchpad.net/bugs/66393422:19
Ampelbeinrr0hit: done22:23
rr0hitAmpelbein: okay..Thanks :)22:27
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