/srv/irclogs.ubuntu.com/2011/04/21/#ubuntuone.txt

karniGood morning!09:30
duanedesignmorning all10:34
karnihi duanedesign \o10:38
fagankarni: i thought today was off?10:55
karnifagan: No, why?10:55
karnifagan: Depends on the coutry really.10:55
fagankarni: holy day10:55
karnifagan: Is it? Not here :)10:55
fagankarni: where are you?10:56
karnifagan: Or I'm missing something hahaha10:56
karnifagan: Poland10:56
fagankarni: well ill just take the ar holiday time then :)10:57
Chipacasome countries take thu and fri, some fri and mon10:57
faganChipaca: ahhh10:57
Chipacathe ar consulate in uk takes thu, fri and mon just to be safe10:57
karniChipaca: It's Saturday and Monday here (too bad ;d)10:57
karnifagan: You should stick to one country holidays ;)10:58
fagankarni: i would have thought poland would be very safe for the holidays10:58
fagansince the pope was from there10:58
karnifagan: safe as in.. ? ah10:58
faganfriday and monday10:58
karnifagan: Easter officially starts here on Sunday (+Monday)10:58
fagankarni: well good friday is a bit of a big holy day10:59
karnifagan: I don't think we have anything like Good Friday here, though10:59
* fagan thought all christian religions did it the same for easter11:00
ryeyou won't trick me this time, it is not friday today :-P11:09
faganrye: hehe11:11
karnifagan: plus, I don't have really time to take holiday. Recent change to the Android app has sent me over a month back (ProtocolBuffers -> REST) and I'm very saddened by the fact we had to move the deadline.11:14
fagankarni: the phrase "ill sleep when I die" comes to mind11:26
karnifagan: Not really, I do get sleep :) Thanks for caring ;)11:26
fagankarni: hah11:27
karnifagan: Somebody posted this (I think teknic-o) on internal: http://sheddingbikes.com/posts/1281257293.html11:27
fagankarni: I remember Chipaca and ralsina had a great management tool that also comes to mind11:28
karnifagan: What kind of tool :)?11:28
fagankarni: it was an android app that madea whip sound when you whiped your phone11:28
karnihahah11:29
fagankarni: it was used a lot in the sprint11:29
caprenterHello, I've had a problem with a download from the music store and it seems to be dead in the water with no response from support staff. Can anyone here help?12:09
fagancaprenter: its a holday today for most of the team12:13
* fagan doesnt have a clue about the music store so cant help :/12:14
caprenterfagan, ok thanks12:14
karnicaprenter: I'm sure you'll receive either response to your support request or help here if you hand around - however, as fagan mentioned, quite many of the staff may be on holiday already. Hope your issue gets resolved fast!12:21
caprenterkarni, thanks. I can hang around for a while12:26
ryecaprenter, hi12:29
caprenterhello12:29
caprenterI have an outstanding support request on this12:29
caprenter#94012:30
caprenterif that means anything12:30
caprentermy purchased music never made it to the my One store12:31
ryecaprenter, hm, the ticket is in resolved state with the last response from joshuahoover with the info that all the tracks show up as downloaded; could you please tell us what files are missing or what is not working for you now?12:31
caprenterthe file never did make it to the cloud storage12:32
caprenterit was (do I have to say this in public!) Hazy shade of winter by the bangles12:32
ryecaprenter, no, you don't have to say this in public12:33
caprentersorry that was joke! ...my Rhythmbox is showing12:33
caprenterThere was a (temporary) problem getting your list of purchased songs. Please wait a short time and then try again, or return to the music store.12:33
ryeoh12:33
ryecaprenter, what ubuntu version are you running?12:33
caprenter10.0412:34
ryecaprenter, the message about temporary error is at "My downloads" ?12:34
caprenteryes that's right12:35
caprenterand it's been there a long time!12:35
ryecaprenter, do files appear online at https://one.ubuntu.com/files/u/~/.ubuntuone/Purchased%20from%20Ubuntu%20One ?12:36
caprenterI'm getting 404 on your link, but when I login and go to Purchased music, no they are not there12:37
caprenterI have 3 albums there that I have bought in the past12:37
caprenterbut this was just a single song download and it never made it there12:37
ryecaprenter, ok, investigating further12:38
caprenterrye, sorry the original link did work, but still no sign of the track12:40
caprenterthanks for investigating btw12:40
ryecaprenter, ok, according to our internal records, all songs are in Complete state, let me dig the download history12:40
caprenterthanks12:40
ryecaprenter, hm, pretty quick turnaround time - 10 seconds from purchase notification till delivery12:42
caprenterdelivery to where?12:42
ryecaprenter, to the storage layer, i.e. to Ubuntu One online file storage; So the system thinks the files have finished downloading12:43
caprenterand is that unusally quick, suggesting a problem?12:44
ryecaprenter, let me look up where does the "There was a (temporary) problem getting your list" come from12:44
caprenterok - thanks12:44
ryecaprenter, no, this is a regular turnaround time, it would have been bad if it was e.g. more than a minute12:44
caprenterah - ok12:45
ryecaprenter, but still it pretends to have downloaded12:45
ryecaprenter, is this the only missing song to the best of your knowledge?12:46
caprenteryes12:46
caprenterI've bought 3 other albums in the past and they have been ok.12:47
caprenterOn each occassion tho12:47
caprenterI do get the hanging download thing12:47
caprenterwhere it says 'Your files are transferring'12:47
caprenterI just work around it and go the online Ubuntu One12:47
caprenterand grab them from there normally12:48
ryecaprenter, let's continue in private, i need some additional information from you12:49
caprenterkk12:49
caprenterJust a quick thank you to rye (and team!) for getting me sorted out. caprenter is now Rocking out to the Bangles!13:22
fagancaprenter: enjoy13:22
caprenterfagan, - as only a middle aged man who use the phrase 'rocking out' can!13:23
fagancaprenter: hah :)13:38
caprenterthanks again everyone gotta go now. bye13:49
thisfredeh me?14:11
thisfredargentine holiday? :)14:12
dobeyi don't know14:19
dobeynessita is on holiday14:19
dobeydon't know about alecu or ralsina14:19
dobeyah i guess it is a national holiday today/tomorrow in .ar14:54
thisfreddobey: yeah I saw something about 'semana santa' before we left on sunday. It's all leading up to Easter I guess15:37
thisfredI think good friday's a holiday in the netherlands as well for government employees.15:40
dobeymonday is a holiday in a lot of places too15:42
thisfredyeah that's definitely a public holiday in NL15:42
thisfredhmm, dobey: so I'm thinking of how to communicate with the launcher, now that it transpires we have to do it from *either* u1cp *or* u1client. I'm thinking the control panel makes the most sense, but we don't want to have to open the panel to do it, which means we really can't. The cp backend is meant to be UI agnostic.15:49
thisfredBut doing it from the client means adding dbus API to talk to the launcher there, and that feels horrible too15:50
dobeyhaha, i try not to think about paradoxes :)15:50
thisfredmaybe splitting them was not such a great idea after all! ;)15:51
dobeydo i get to say "i told you so" ?15:51
thisfredor we can file a bug against unity and hope they can make the launchers work with multiple things talking at them15:52
dobeyit pretty much has to15:54
thisfreddobey, you get to say it, but not to me. In fact I'm planning on not being in the room when you do :P15:54
dobeythisfred: the great thing about telecommuting, is that nobody is in the room :)15:55
thisfredI may even leave the channel until the weather calms down ;)15:56
thisfredok15:56
thisfredwell, I'm gonna file a unity bug. They can always mark it won't fix15:56
dobeylunch time, bbiab16:11
=== vds_ is now known as vds
=== zyga is now known as zyga-reconfigure
=== beuno is now known as beuno-lunch
=== beuno-lunch is now known as beuno
tedgIs there a way to manually start desktop couch to see what error it's providing?19:07
tedgEvolution is just saying it's timing out.19:07
dobeytedg: run /usr/lib/desktopcouch/desktopcouch-service19:07
tedgdobey, That's already running, should I kill it first?19:08
dobeytedg: try /usr/lib/desktopcouch/desktopcouch-stop19:08
tedgdobey, Hmm, an odd one: cat: /home/ted/.cache/desktop-couch/desktop-couchdb.pid: Input/output error19:09
dobeynice19:09
dobeythat's always fun :)19:09
dobeytedg: might be time for kill -919:09
tedgdobey, Hmm, that might be the issue.  I deleted it, now there are lots of processes :_)19:10
tedg:-)19:10
dobeyyeah there should be 3 desktopcouch-service processes, iirc19:12
tedgWoot!  Now it works.19:12
tedgSeems that it was blocking session login as well.  Now my indicator-weather came up as well.19:13
tedgUhg, it's raining.  Now I'm depressed.19:13
tedg;-)19:13
dobeyheh19:13
dobeytedg: well, what did you expect with your own personal cloud?19:14
* tedg looks for a Storm costume on Ebay19:14
dobeythisfred: dude. is it really just you and i today?20:01
dobeysad.20:01
karnidobey: what do you mean only you guys?20:05
* karni waves at dobey 20:05
dobeykarni: on our team. everyone else is on holiday or on load to another team, it seems20:06
karniah! right20:06
karnijust read on internal20:06
thisfreddobey yeah, looks like20:09
dobeyhttps://code.launchpad.net/~dobey/ubuntuone-storage-protocol/bump-trunk-version/+merge/5873120:09
karnidobey: I can review that xD20:15
* karni chuckles20:15
dobeyheh20:15
dobeygo right ahead :)20:15
karnidobey: boooo "Sorry, you don't have permission to access this page." -- thought, I can view it20:16
karnibut this showed up when I clicked Claim review. too bad.20:16
karniah, works ;D20:17
dobeyweird20:17
karnidobey: that was one of the hardest reviews I have done evar!20:17
dobeyheh20:17
fagankarni: you dont claim a review20:38
faganive never clicked that button20:39
karnifagan: yeah, I noticed later I didn't have to. Relax, it hasn't been my first time :D20:39
fagankarni: hehe20:39
karnifagan: :)20:39
karnifagan: I don't know why I even tried.20:39
fagandobey: I can review it if you really want to20:39
karnifagan: hahha20:39
* fagan thinks its like stealing candy from a baby 20:40
fagankarni: go back to android and leave the bad reviews to the intern :P20:41
karnifagan: I'm on it [Android] ^-^20:41
fagangood :_20:41
fagan:)20:41
karnimuch more pleasant with the REST in mind!20:41
fagankarni: was that a pun or did you mean that literally :)20:42
beunoI could use some rest!20:42
faganah literally20:42
karnibeuno: you actually should! you're like a superman20:42
dobeyfagan: i think we're good on the reviews20:42
fagandobey: good20:42
* fagan was just offering 20:43
faganwell im good with the running of the tests and the trying to understand the bits when twisted and all that stuff come in it just goes right over my head20:44
* fagan needs to use more punctuation 20:44
faganah it was just a version bump now I get why it was so easily merged20:46
dobeycheers, i'm off21:54

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