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| paultag | braiam: Did you verify with xchat? | 04:30 |
|---|---|---|
| paultag | braiam: mark it as confirmed and I'll set to triaged / wishlist | 04:31 |
| paultag | braiam: (but only mark it if you can duplicate) | 04:31 |
| paultag | I don't have xchat here, so I can't test (and i'm way to lazy to be installing it) :) | 04:31 |
| paultag | it looks like a regression as well | 04:32 |
| braiam | paultag: ok, ty | 04:32 |
| paultag | braiam: cheers, poke me after you test :) | 04:33 |
| ikt | is xchat still under active development? | 04:33 |
| paultag | ikt: yeah | 04:33 |
| paultag | ikt: I reported a bug on it a while back on SF and it got fixed | 04:33 |
| * paultag shrugs | 04:33 | |
| ikt | ah nice | 04:33 |
| paultag | :) | 04:33 |
| braiam | paultag: remember me the no of the bug | 04:34 |
| paultag | 07:03 < braiam> bug 448736 is a wish | 04:34 |
| ubot4 | Launchpad bug 448736 in xchat (Ubuntu) "Default download folder is not ideal (affects: 1) (heat: 5)" [Undecided,New] https://launchpad.net/bugs/448736 | 04:34 |
| braiam | paultag: done | 04:35 |
| paultag | braiam: could you comment that you reproduced it? | 04:36 |
| paultag | sorry for the pedantic nitpicking, I just have not tested it personally | 04:36 |
| braiam | paultag: anyway, how did you know that i'm using xchat | 04:40 |
| paultag | [Freenode] CTCP VERSION reply from braiam: xchat 2.8.8 Ubuntu | 04:40 |
| paultag | braiam: but I only just did that now. You asked to have it fixed up so I'll put the work on you :) | 04:40 |
| braiam | paultag: sorry i'm kinda lagging a bit | 04:42 |
| braiam | done | 04:42 |
| paultag | braiam: np. | 04:42 |
| paultag | braiam: All set, thanks! | 04:42 |
| paultag | braiam: Now, xchat has an upstream bug tracking system | 04:43 |
| paultag | braiam: You should forward this bug there, and then link that to this bug report | 04:43 |
| paultag | braiam: after you report it, you can add the "remote" bug by clicking on "Also affects project" | 04:44 |
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| JoshuaL | question, what status should a bug get when its old and the user says that he cant reproduce it anymore? should it stay on incomplete or invalid? | 15:17 |
| vish | JoshuaL: if not reproduced anymore, are invalid; I use a variation of this response ยป https://wiki.ubuntu.com/Bugs/Responses#Bugs%20resolved%20after%20update%20or%20config%20change | 15:24 |
| JoshuaL | vish, ok ty | 15:25 |
| JoshuaL | vish, another question, when someone asks for more information and its status is set to incomplete and the person answers that question, what status should the bug get then? | 15:38 |
| vish | JoshuaL: if you think the bug has sufficient info, then triaged/confirmed.. if not ask a follow-up and leave as incomplete | 15:41 |
| * vish bbiab | 15:41 | |
| JoshuaL | vish, ok thanks again :) | 15:41 |
| BigWhale | Greetings. Is anyone using thunderbird to filter launchpad email? | 16:00 |
| Ampelbein | BigWhale: I did for some time | 16:03 |
| BigWhale | Ampelbein, and it was actually working? For me, thunderbird is ignoring X-Launchpad-Bug headers ... As if they don't exist. I wish there was some debugging feature. | 16:05 |
| Ampelbein | BigWhale: It was working fine, yes. let me quickly create a test filter | 16:06 |
| Ampelbein | (I'm using server side filtering now) | 16:06 |
| Ampelbein | BigWhale: works, I tested with "X-Launchpad-Message-Rationale" as header field and "Subscriber" in 'Contains'. | 16:08 |
| Ampelbein | BigWhale: http://paste.ubuntu.com/607841/ is the filter | 16:10 |
| BigWhale | hmmm | 16:14 |
| BigWhale | my filters are all type 16 ... that's the only difference I see | 16:17 |
| dlbike76 | Hello. Is anyone from bugcontrol online? | 17:13 |
| paultag | dlbike76: I have just a second | 17:14 |
| Ampelbein | dlbike76: I am (sort of) | 17:14 |
| paultag | watching chopped :) | 17:14 |
| dlbike76 | Ok. I confirmed bug 772242 because I can reproduce it. | 17:14 |
| ubot4 | Launchpad bug 772242 in tomboy (Ubuntu) "Shortcuts doesn't work (affects: 5) (heat: 24)" [Undecided,Confirmed] https://launchpad.net/bugs/772242 | 17:14 |
| dlbike76 | But I don't think the package is correct because it is a hotkey problem, so the root cause would likely be in another lower-level program. | 17:15 |
| paultag | dlbike76: aye, I agree | 17:15 |
| dlbike76 | The instructions at https://wiki.ubuntu.com/Hotkeys/Troubleshooting don't really help. | 17:15 |
| paultag | dlbike76: you should also mark that other bug as a dupe | 17:15 |
| paultag | it would be gnome-settings-manager, I think | 17:16 |
| paultag | hold on | 17:16 |
| paultag | gnome-settings-daemon | 17:16 |
| dlbike76 | Yeah I'm thinking they would be the same root cause. | 17:16 |
| paultag | I think that does the keybindings | 17:16 |
| dlbike76 | I'll mark the other one as a dupe and look for other possible duplicates. | 17:16 |
| paultag | dlbike76: yeah, retarget to gnome-settings-daemon, mark that other bug as a dupe and I'll triage | 17:16 |
| paultag | dlbike76: awesome | 17:17 |
| paultag | dlbike76: if you retarget that bug I can mark it up now before my show's back on :) | 17:17 |
| paultag | dlbike76: also, what severity and why, please :) | 17:18 |
| dlbike76 | Ok I retargeted it. Let me look at the Importance wiki and get back to you in a minute. | 17:19 |
| paultag | great :) | 17:19 |
| dlbike76 | paultag: I'm having a hard time with the importance. I think high because the problem has the potential to affect the entire gnome stack. | 17:24 |
| paultag | dlbike76: I'd have a hard time calling it high without a really good argument | 17:25 |
| paultag | dlbike76: but I'm open to it. Think it out and argue it to me :) | 17:25 |
| paultag | dlbike76: keep in mind you can reset application level hotkeys (at least you should be able to) | 17:25 |
| paultag | so there's a "workaround" | 17:25 |
| dlbike76 | Medium then? | 17:26 |
| paultag | dlbike76: argue it to me! :) | 17:26 |
| paultag | dlbike76: the whole process of learning how to handle bugs includes setting bug statuses :) | 17:26 |
| dlbike76 | Ok. Let me look at the Important wiki some more... | 17:27 |
| paultag | :) | 17:27 |
| dlbike76 | Ok, what is the definition of a core vs non-core application? | 17:28 |
| paultag | dlbike76: I'm not up-to-date on that stuff anymore. I'd guess it would be stuff on the default install | 17:29 |
| dlbike76 | This importance stuff is really discretionary... I mean if I used 12 workspaces then I would consider it severe and classify it as high, because it seems to affect all combinations of F11 and F12 | 17:32 |
| paultag | dlbike76: yeah, it is, but you have to weigh how common that case is | 17:33 |
| dlbike76 | But the average use may not even notice the problem. | 17:33 |
| paultag | dlbike76: it's an art, not a science (yet) | 17:33 |
| paultag | dlbike76: right :) | 17:33 |
| dlbike76 | I think medium would be the best balance to get it looked at and fixed ASAP. | 17:34 |
| paultag | dlbike76: I would have done medium myself, I think. I'll mark it Medium | 17:35 |
| paultag | dlbike76: can you mark bug 774870 as dupe? | 17:35 |
| ubot4 | Launchpad bug 774870 in ubuntu "Alt-F11 and Alt-F12 keybindings no longer work (dup-of: 772242)" [Undecided,New] https://launchpad.net/bugs/774870 | 17:35 |
| ubot4 | Launchpad bug 772242 in gnome-settings-daemon (Ubuntu) "Shortcuts doesn't work (affects: 7) (dups: 1) (heat: 34)" [Medium,Triaged] https://launchpad.net/bugs/772242 | 17:35 |
| paultag | Oh it is :) | 17:36 |
| dlbike76 | Thanks! | 17:36 |
| paultag | dlbike76: thank you :) | 17:36 |
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| njin | hello fellow triagers, translating this line 'Since there is almost no distro patching of DX projects packaging bugs are an extremely small subset of bugs reported.' does DX means diagnostics? | 18:21 |
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| paultag | njin: desktop experence | 18:22 |
| paultag | njin: DX is a medical term as well, though, yeah :) | 18:22 |
| njin | LOL | 18:22 |
| njin | thanks paultag | 18:22 |
| paultag | njin: sure thing, thanks for helping :) | 18:22 |
| njin | mine pleasure | 18:23 |
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| JoshuaL | can someone triage bug 783111 for me please? I believe it has all the info needed and its improtance should be low. | 19:07 |
| ubot4 | Launchpad bug 783111 in unity (Ubuntu) "Workspace switcher disappears when changing virtual desktop size (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/783111 | 19:07 |
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