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[04:30] <paultag> braiam: Did you verify with xchat?
[04:31] <paultag> braiam: mark it as confirmed and I'll set to triaged / wishlist
[04:31] <paultag> braiam: (but only mark it if you can duplicate)
[04:31] <paultag> I don't have xchat here, so I can't test (and i'm way to lazy to be installing it) :)
[04:32] <paultag> it looks like a regression as well
[04:32] <braiam> paultag: ok, ty
[04:33] <paultag> braiam: cheers, poke me after you test :)
[04:33] <ikt> is xchat still under active development?
[04:33] <paultag> ikt: yeah
[04:33] <paultag> ikt: I reported a bug on it a while back on SF and it got fixed
[04:33]  * paultag shrugs
[04:33] <ikt> ah nice
[04:33] <paultag> :)
[04:34] <braiam> paultag: remember me the no of the bug
[04:34] <paultag> 07:03 < braiam> bug 448736 is a wish
[04:34] <ubot4> Launchpad bug 448736 in xchat (Ubuntu) "Default download folder is not ideal (affects: 1) (heat: 5)" [Undecided,New] https://launchpad.net/bugs/448736
[04:35] <braiam> paultag: done
[04:36] <paultag> braiam: could you comment that you reproduced it?
[04:36] <paultag> sorry for the pedantic nitpicking, I just have not tested it personally
[04:40] <braiam> paultag: anyway, how did you know that i'm using xchat
[04:40] <paultag> [Freenode] CTCP VERSION reply from braiam: xchat 2.8.8 Ubuntu
[04:40] <paultag> braiam: but I only just did that now. You asked to have it fixed up so I'll put the work on you :)
[04:42] <braiam> paultag: sorry i'm kinda lagging a bit
[04:42] <braiam> done
[04:42] <paultag> braiam: np.
[04:42] <paultag> braiam: All set, thanks!
[04:43] <paultag> braiam: Now, xchat has an upstream bug tracking system
[04:43] <paultag> braiam: You should forward this bug there, and then link that to this bug report
[04:44] <paultag> braiam: after you report it, you can add the "remote" bug by clicking on "Also affects project"
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[15:17] <JoshuaL> question, what status should a bug get when its old and the user says that he cant reproduce it anymore? should it stay on incomplete or invalid?
[15:24] <vish> JoshuaL: if not reproduced anymore, are invalid; I use a variation of this response » https://wiki.ubuntu.com/Bugs/Responses#Bugs%20resolved%20after%20update%20or%20config%20change
[15:25] <JoshuaL> vish, ok ty
[15:38] <JoshuaL> vish, another question, when someone asks for more information and its status is set to incomplete and the person answers that question, what status should the bug get then?
[15:41] <vish> JoshuaL: if you think the bug has sufficient info, then triaged/confirmed.. if not ask a follow-up and leave as incomplete
[15:41]  * vish bbiab
[15:41] <JoshuaL> vish, ok thanks again :)
[16:00] <BigWhale> Greetings. Is anyone using thunderbird to filter launchpad email?
[16:03] <Ampelbein> BigWhale: I did for some time
[16:05] <BigWhale> Ampelbein, and it was actually working? For me, thunderbird is ignoring X-Launchpad-Bug headers ... As if they don't exist. I wish there was some debugging feature.
[16:06] <Ampelbein> BigWhale: It was working fine, yes. let me quickly create a test filter
[16:06] <Ampelbein> (I'm using server side filtering now)
[16:08] <Ampelbein> BigWhale: works, I tested with "X-Launchpad-Message-Rationale" as  header field and "Subscriber" in 'Contains'.
[16:10] <Ampelbein> BigWhale: http://paste.ubuntu.com/607841/ is the filter
[16:14] <BigWhale> hmmm
[16:17] <BigWhale> my filters are all type 16 ... that's the only difference I see
[17:13] <dlbike76> Hello.  Is anyone from bugcontrol online?
[17:14] <paultag> dlbike76: I have just a second
[17:14] <Ampelbein> dlbike76: I am (sort of)
[17:14] <paultag> watching chopped :)
[17:14] <dlbike76> Ok.  I confirmed bug 772242 because I can reproduce it.
[17:14] <ubot4> Launchpad bug 772242 in tomboy (Ubuntu) "Shortcuts doesn't work (affects: 5) (heat: 24)" [Undecided,Confirmed] https://launchpad.net/bugs/772242
[17:15] <dlbike76> But I don't think the package is correct because it is a hotkey problem, so the root cause would likely be in another lower-level program.
[17:15] <paultag> dlbike76: aye, I agree
[17:15] <dlbike76> The instructions at https://wiki.ubuntu.com/Hotkeys/Troubleshooting don't really help.
[17:15] <paultag> dlbike76: you should also mark that other bug as a dupe
[17:16] <paultag> it would be gnome-settings-manager, I think
[17:16] <paultag> hold on
[17:16] <paultag> gnome-settings-daemon
[17:16] <dlbike76> Yeah I'm thinking they would be the same root cause.
[17:16] <paultag> I think that does the keybindings
[17:16] <dlbike76> I'll mark the other one as a dupe and look for other possible duplicates.
[17:16] <paultag> dlbike76: yeah, retarget to gnome-settings-daemon, mark that other bug as a dupe and I'll triage
[17:17] <paultag> dlbike76: awesome
[17:17] <paultag> dlbike76: if you retarget that bug I can mark it up now before my show's back on :)
[17:18] <paultag> dlbike76: also, what severity and why, please :)
[17:19] <dlbike76> Ok I retargeted it.  Let me look at the Importance wiki and get back to you in a minute.
[17:19] <paultag> great :)
[17:24] <dlbike76> paultag:  I'm having a hard time with the importance.  I think high because the problem has the potential to affect the entire gnome stack.
[17:25] <paultag> dlbike76: I'd have a hard time calling it high without a really good argument
[17:25] <paultag> dlbike76: but I'm open to it. Think it out and argue it to me :)
[17:25] <paultag> dlbike76: keep in mind you can reset application level hotkeys (at least you should be able to)
[17:25] <paultag> so there's a "workaround"
[17:26] <dlbike76> Medium then?
[17:26] <paultag> dlbike76: argue it to me! :)
[17:26] <paultag> dlbike76: the whole process of learning how to handle bugs includes setting bug statuses :)
[17:27] <dlbike76> Ok.  Let me look at the Important wiki some more...
[17:27] <paultag> :)
[17:28] <dlbike76> Ok, what is the definition of a core vs non-core application?
[17:29] <paultag> dlbike76: I'm not up-to-date on that stuff anymore. I'd guess it would be stuff on the default install
[17:32] <dlbike76> This importance stuff is really discretionary...  I mean if I used 12 workspaces then I would consider it severe and classify it as high, because it seems to affect all combinations of F11 and F12
[17:33] <paultag> dlbike76: yeah, it is, but you have to weigh how common that case is
[17:33] <dlbike76> But the average use may not even notice the problem.
[17:33] <paultag> dlbike76: it's an art, not a science (yet)
[17:33] <paultag> dlbike76: right :)
[17:34] <dlbike76> I think medium would be the best balance to get it looked at and fixed ASAP.
[17:35] <paultag> dlbike76: I would have done medium myself, I think. I'll mark it Medium
[17:35] <paultag> dlbike76: can you mark bug 774870 as dupe?
[17:35] <ubot4> Launchpad bug 774870 in ubuntu "Alt-F11 and Alt-F12 keybindings no longer work (dup-of: 772242)" [Undecided,New] https://launchpad.net/bugs/774870
[17:35] <ubot4> Launchpad bug 772242 in gnome-settings-daemon (Ubuntu) "Shortcuts doesn't work (affects: 7) (dups: 1) (heat: 34)" [Medium,Triaged] https://launchpad.net/bugs/772242
[17:36] <paultag> Oh it is :)
[17:36] <dlbike76> Thanks!
[17:36] <paultag> dlbike76: thank you :)
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[18:21] <njin> hello fellow triagers, translating this line 'Since there is almost no distro patching of DX projects packaging bugs are an extremely small subset of bugs reported.' does DX means diagnostics?
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[18:22] <paultag> njin: desktop experence
[18:22] <paultag> njin: DX is a medical term as well, though, yeah :)
[18:22] <njin> LOL
[18:22] <njin> thanks paultag
[18:22] <paultag> njin: sure thing, thanks for helping :)
[18:23] <njin> mine pleasure
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[19:07] <JoshuaL> can someone triage bug 783111 for me please? I believe it has all the info needed and its improtance should be low.
[19:07] <ubot4> Launchpad bug 783111 in unity (Ubuntu) "Workspace switcher disappears when changing virtual desktop size (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/783111
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