/srv/irclogs.ubuntu.com/2011/05/19/#ubuntu-bugs.txt

xelisterHello01:05
xelisterI have a dream01:05
xelisterthat Ubuntu project would release Ubuntu version that is able to boot itself [always]01:05
xelisterwithout being unbootable per bug https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/47743001:05
ubot4Launchpad bug 477430 in grub2 (Ubuntu) "grub 2 error: out of disk. failed to boot default entries. press any key to continue... (affects: 12) (dups: 1) (heat: 50)" [High,New]01:05
xelisterdoes this deam may come true one day?01:19
micahgxelister: I think it does in most cases, I don't there exists perfect software anywhere01:21
xelisteryea but BOOTING SELF UP01:21
xelisterseems like number one on todo list imo01:21
xelistermicahg: got this on 2 boxes now01:21
micahgxelister: there are 980 bugs against grub201:21
xelisterall resulting in system being unbootable?01:22
xelisterits a trivial change, just remobe record_fail thing01:22
micahgxelister: you might want to ask in #ubuntu-installer in the morning01:23
=== locobot_2_2 is now known as locobot_2
=== yofel_ is now known as yofel
=== ara_ is now known as ara
jtaylorhi, can someone nominate 782414 for natty?09:19
vishbug 78241409:19
ubot4Launchpad bug 782414 in foolscap (Ubuntu) (and 2 other projects) "tahoe-lafs can't start because foolscap packaging metadata doesn't declare the fact that it supports secure_connections (affects: 4) (dups: 1) (heat: 26)" [Medium,Fix released] https://launchpad.net/bugs/78241409:19
vishjtaylor: is the change simple enough that it can be SRU'd ?09:22
vishie, not a huge diff/major change , etc..09:22
jtaylorit only adds some python egg info09:23
jtaylorthe other stuff can be droped for the SRU09:23
jtaylorwrapandsort + standard bump09:23
vishjtaylor: yea, so we need a debdiff there if you want to get it SRU'd09:24
vishin the lp bug.09:24
vish!sru09:24
ubot4Stable Release Update information is at http://wiki.ubuntu.com/StableReleaseUpdates09:24
jtaylorcan you mark it as not fixed in natty? I'll create the debdiff soon09:25
vishi can nominate for Natty, but cant approve, that the SRU team or Core devs will be able to do09:25
vishnot all in the SRU team have the rights yet, but basically Core devs have the rights for that09:26
vishjtaylor: i've nominated it for natty, but the sru procedure needs to be followed, only after that the upload will be considered..09:31
vish(just so you know that nomination does not automatically put bugs in SRU radar..)09:31
jtayloryes I'm aware of that, thanks09:31
vishnp..09:31
jtaylorvish: updated bug 782414, is that ok for a SRU?13:19
ubot4Launchpad bug 782414 in foolscap (Ubuntu) (and 2 other projects) "tahoe-lafs can't start because foolscap packaging metadata doesn't declare the fact that it supports secure_connections (affects: 4) (dups: 1) (heat: 26)" [Medium,Fix released] https://launchpad.net/bugs/78241413:19
roadmrjibel: morning! The original jason posted back on bug 772820 and it looks like he has a non-ubuntu debconf installed. should this bug then be invalid, and the duplicate delinked? (as in that one, it does have the ubuntu packages - it's the *other* jason)14:37
ubot4Launchpad bug 772820 in checkbox (Ubuntu) "package checkbox 0.11.3 failed to install/upgrade: ErrorMessage: subprocess installed post-installation script returned error exit status 1 (affects: 2) (dups: 1) (heat: 16)" [Undecided,Incomplete] https://launchpad.net/bugs/77282014:37
jibelHey roadmr14:41
jibelroadmr, both users broke their system14:41
jibelroadmr, jason on 772820 installed debconf 1.5.36.1 from debian squeeze14:42
jibelroadmr, jason on 753243 installed debconf 1.5.38 from I don't know where, but surely not an Ubuntu package14:43
jibelroadmr, both are invalid14:43
roadmrjibel: oh, I see the package list now, yes14:44
jibelthey are running some kind of frankensystems, that's frightening14:45
roadmrjibel: Jason Coplen from 753243 posted on 772820 with apt-cache policy debconf and it seems to be the version from Natty, so I guess he did a fresh install after reporting the bug14:46
jibelroadmr, yes, I think he fixed it in a way or another. the original report is not relevant anymore.14:47
roadmrjibel: would it make sense to dedupe them so I can comment on each separately? and I'd be setting both to invalid after telling the users what you determined14:48
roadmrjibel: or I can set 772820 to invalid and add a comment that applies to both users, maybe less bug traffic that way14:48
jibelroadmr, to make things properly, it's better to deduplicate and address both issue separately even if they broke their systems in a similar way.14:49
roadmrjibel: OK, I'll do that. Sorry to bug so much about this bug :)14:50
jibelroadmr, you're welcome. Thanks for helping with bugs :-)14:50
jibelroadmr, just a tip to quickly check the version of a package you can use rmadison14:53
jibelfor example 'rmadison debconf' will return the availaible version of debconf in Ubuntu.14:53
jibeland 'rmadison -u debian debconf' the versions in debian14:53
Pici♥ rmadison14:54
roadmrAwesome! thanks jibel! *playing with rmadison*14:54
jklandisI filed a bunch of detailed memory-leak bugs related to 780602 yesterday. Can someone help get patches through to the right people?16:31
jklandisCyphermox emailed me about them, but I guess he isn't around right now.16:31
jklandisI have a limited amount of time to work on this.16:34
=== deryck is now known as deryck[lunch]
=== deryck[lunch] is now known as deryck
hggdhbug 78060217:38
ubot4Launchpad bug 780602 in network-manager-applet (Ubuntu) "nm-applet leaks memory and stops functioning after a while (affects: 4) (heat: 24)" [Medium,Confirmed] https://launchpad.net/bugs/78060217:38
=== zyga is now known as zyga-afk
bcurtiswxI just thought of something. I think it would be beneficial to add something to the "this bug effects me too" that asks said individual steps they took to cause the bug.  Opinions?18:10
bcurtiswxThis is especially beneficial for bugs that are hard to reproduce, I can see the potential for similarities in their responses to help find the root cause18:11
bcurtiswxbdmurray: ^^18:13
bdmurraybcurtiswx: that sounds interesting, I'm somewhat involved at the moment though18:16
bcurtiswxbdmurray: Np thx :)18:18
micahgugh, were we supposed to have a meeting?18:25
bcurtiswxWhat does the wiki say?18:26
micahgNext BugSquad Team Meeting, Thursday, May 19th, 2011, 17:00 UTC, #ubuntu-meeting18:27
bcurtiswxWhoops18:33
bdmurraywhoops indeed!18:33
bdmurraywas there anything new on the agenda?18:34
* micahg has no idea,18:34
bcurtiswxHaha I just added something without realizing it18:35
bcurtiswxLook ^^^18:35
charlie-tcabcurtiswx: part of triage is making sure we do have steps to reproduce the bug. If there no steps for that, we should be asking the reporter to give them18:36
bdmurraycharlie-tca: this would happen when people click affects me too18:36
bdmurraycharlie-tca: like a pop-up saying hey what do you do to get this bug?18:37
charlie-tcawouldn't that make things more confusing, with 200 people giving how to reproduce the bug?18:37
bcurtiswxOnly rarely would you get that ,any people who knew how they reproduced18:37
charlie-tcaThe idea of the "affects me too" is to cut down on comments saying I got this too18:37
bcurtiswxI also have another topic to bring up18:38
bcurtiswxLemme get onto a better keyboard18:38
bcurtiswx_charlie-tca: OK, so i don't think it would be too much to have multiple ways to reproduce the issue18:39
bcurtiswx_expecially for hard-to-reproduce bugs, we could look through those to find a similarity18:39
charlie-tcaThen we should not have the quick button, since we18:40
charlie-tcawant them to tell us more than just that they are affected?18:40
charlie-tcaI can agree on the "hard to do" bugs, though18:40
charlie-tcaI think it would be noisy for those easy to reproduce ones18:41
bcurtiswx_maybe having those not send e-mails out would be less noisy18:41
bcurtiswx_or some type of thing for bug triagers to toggle that option on and off ?18:42
charlie-tcaI like that toggle idea. It would really be useful on some the bugs18:43
charlie-tcaThe ones that are really easy to reproduce would not need it, those that are hard to reproduce would benefit greatly18:43
bcurtiswx_so any other ideas on how to best handle something along these lines?18:44
bdmurraybcurtiswx: well it'd be a change in Launchpad so a launchpad bug and/or finding a community launchpad developer to help you out18:47
charlie-tcaI think you have a good idea going there.18:47
bcurtiswx_Ok second idea18:49
bcurtiswx_which is anotehr LP one.. go figure.. lol18:50
bcurtiswx_i'm talking in #telepathy with one of the devs, and he was having a tough time going from bug report to the code we have in ubuntu to compare line nuber of backtraces and the such18:50
bcurtiswx_would it be too much of a hastle to have lp branches linked in their bugs for easy access18:51
bcurtiswx_apport bugs would be best, as they can tell which repo a package was dl's from18:51
bcurtiswx_non-apport would default to a branch (like code.launchpad.net/ubuntu/+source/empathy18:52
bcurtiswx_)18:52
bdmurraywell related branches are supposed to be for fixes not this18:52
bdmurrayhowever one interesting thing to look at might be having the retracer and in a link to the branch / line number18:53
bdmurrays/and/add/18:53
bcurtiswx_bdmurray: yes, that link would be great18:55
bdmurraybcurtiswx_: so like in bug 752449 in comment 2 is where I'm imagining it18:57
ubot4Launchpad bug 752449 in empathy (Ubuntu) "empathy crashed with SIGSEGV in empathy_event_activate() (affects: 1) (heat: 83)" [Medium,New] https://launchpad.net/bugs/75244918:57
bdmurrayI'm not sure how to establish the relationship between empathy-event-manager.c:1578 and where it is located in the source code though18:59
bdmurraywell it looks kind of easy for empathy since its right in src/19:00
bdmurrayhttp://bazaar.launchpad.net/~ubuntu-branches/ubuntu/natty/empathy/natty/view/head:/src/empathy-event-manager.c19:01
bdmurrayI'm not sure that's true for every package though19:01
bcurtiswx_bdmurray: yes, thats right.  That would be perfect.  Sorry, I got caught in a meeting i completely forgot about19:39
bdmurraybcurtiswx_: can you report a bug about apport about it and subscribe me?19:40
bcurtiswx_both topics discussed ?19:42
bcurtiswx_or just this most recent one?19:42
bcurtiswx_bdmurray: ^^ + does LP have the ability to search src repos for certain files.  I imagine that ability will make finding files easy19:48
micahgbcurtiswx: you can do that on packages.ubuntu.com19:48
bdmurraythe apport retracer linking to source code topic19:48
bdmurraybcurtiswx_: I don't know know about the search19:48
micahgignore me, I seem to be out of the loop19:48
bcurtiswx_bdmurray: https://bugs.launchpad.net/launchpad/+bug/78536420:06
ubot4Launchpad bug 785364 in launchpad "bugs should include links from stacktraces to source code (affects: 1) (heat: 8)" [Undecided,New]20:06
roadmrHey folks, can bug 784416 be set to triaged? there's output from ubiquity --debug and I can't make much sense of it but someone from ubiquity might. I'm not sure about importance though - looks pretty critical to this guy who can't use his computer :)20:08
ubot4Launchpad bug 784416 in ubiquity (Ubuntu) "Ubuntu 11.04 installer crash (affects: 1) (heat: 8)" [Undecided,Incomplete] https://launchpad.net/bugs/78441620:08
persiaI'd recommend against changing anything for ubiquity bugs *unless* you're familiar: the installer developers tend to watch the bugs very closely,and get annoyed when we set things incorrectly.20:10
roadmrpersia: thanks, should I at least move it to New status, now that the reporter posted the debug log?20:12
bdmurrayroadmr: I'm looking at it20:12
roadmrbdmurray: thanks :)20:13
persiaroadmr, For bugs against ubiquity and debian-installer, I generally don't make any changes unless I completely understand the state or one of the developers told me to make the change.  I may be too conservative, but there are *lots* of packages where the developers are paying less attention, and I think I can make more of a difference.20:15
roadmrpersia: I see your point20:17
bdmurraypersia: have you seen how many new bugs about ubiquity there are now?20:18
persiabdmurray, No.  As with many things, I may be behind the times.20:20
charlie-tcaWe do have quite a few now, since we got people to file new bugs instead of adding to old ones20:27
charlie-tcaI really wish that reporter had used apport. We don't even know the date of the image now20:29
punchedpeacehelo....20:29
charlie-tcabdmurray: it is going to be difficult without the rest of the information on that report.20:30
punchedpeaceI have an issue with my laptop, backligth is not working and all issues I see look old .....  2008 2009  where should I log this issue?20:30
charlie-tcapunchedpeace: ubuntu-bug linux20:30
JFopunchedpeace, what model is your laptop?20:33
punchedpeaceI have a toshiba satellite a50020:38
JFopunchedpeace, did you file the bug as charlie-tca instructed?20:38
JFoah20:38
JFohmm, we have a lot of difficulty with Toshiba generally20:38
JFoonce the bug is filed I will see if there is some work on that model that would be of use20:39
punchedpeacewell I'm developper and can provide any necesari information...20:39
JFoI do know of a PPA that we have that may solve you, but I need to do some digging first20:39
roadmrMe again, bug 784484, it has logs from apport-collect and a picture of the screen with a kernel panic, is that enough for someone to look at it or should I ask for anything else from the reporter?20:46
ubot4Launchpad bug 784484 in linux (Ubuntu) "dramatic kernel panic on Ubuntu 11.04 and derivatives- when rebooted. (affects: 1) (heat: 8)" [Undecided,Incomplete] https://launchpad.net/bugs/78448420:46
punchedpeaceppa = ?20:47
JForoadmr, that should do for now20:51
JFopunchedpeace, Personal Package Archive20:51
roadmrJFo: thanks, should I set it to New again, or just leave it as-is?20:51
charlie-tcaroadmr: should be ready for marking triage and set the importance20:56
charlie-tcaIt has all the logs, plus the picture, and has been tested with the mainline kernel.20:56
charlie-tcaroadmr: What importance would you set it to? https://wiki.ubuntu.com/Bugs/Importance20:57
JFowhat charlie-tca said :-P21:01
roadmrcharlie-tca: I'd say Medium, it's easily workaroundable but it is a problem with the Linux kernel and looks like a regression too, so I'd hesitate to say it's Low21:02
roadmrit's not critical but it sure looks annoying21:03
* JFo gives roadmr a gold star21:03
JFothat is perfect21:03
charlie-tcaI agree. It is regression-release, and probably should be medium21:03
roadmrthanks guys! I can set to triaged and tag regression-release, but if you could help me setting the importance I'd be thankful21:04
paultagI've gotcha back21:05
paultagwhat bug?21:05
paultagnvmd, just read backscroll21:05
paultagah, nvmd, charlie-tca got it21:05
roadmrThanks charlie-tca :)21:06
charlie-tcaroadmr: marked as triaged21:06
charlie-tcaYou are welcome21:06
charlie-tcaroadmr: thank you very much for helping with bugs. Persistence does work!21:07
roadmrcharlie-tca: you're welcome, I'm glad to pitch in. Thank you for your help too!21:08
charlie-tcano problem21:09
charlie-tcaI am happy to help when someone needs it. It is great to have you sticking around, though.21:09
=== braiam is now known as Exio-
=== Exio- is now known as Braiam
=== Braiam is now known as Exio-
=== Exio- is now known as Guest95889
=== Guest95889 is now known as Braiam
JoshuaLcan someone mark bug #785402 as a wishlist item?22:00
ubot4Launchpad bug 785402 in ubiquity (Ubuntu) "Offer a "reinstall GRUB" option on the installation ISOs (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/78540222:00

Generated by irclog2html.py 2.7 by Marius Gedminas - find it at mg.pov.lt!