| vish | yofel_: i'm not the only admin of that mentors team ;) | 06:16 |
|---|---|---|
| vish | when Sense left, he just made me owner of that team, i dont know why and he dint ask me either :s | 06:19 |
| vish | yofel_: hggdh, bdmurray , duanedeisgn and all the mentors(BC) are admins.. but I'm pretty sure the mentors dont know that :p | 06:23 |
| vish | yofel_: will mentioned it during next meeting … thanks :) | 06:24 |
| yofel_ | ah, good to know, thanks :) | 06:27 |
| === yofel_ is now known as yofel | ||
| dzup | hello, is this bug with a solution ? https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/716835 | 07:15 |
| ubot4 | Launchpad bug 716835 in firefox (Ubuntu) "Live streaming video doesn't play any longer...Justin Tv (affects: 1) (heat: 35)" [Undecided,New] | 07:15 |
| dzup | or at least confirm me if Mozilla Firefox 3.6.17 plays www.justin.tv fine? opera works but chrome/firefox doent | 07:17 |
| braiam | justin.tv? | 07:21 |
| dzup | yes | 07:21 |
| braiam | mm.. i get es.justin.tv... | 07:22 |
| brendand | hi | 11:40 |
| brendand | i think this bug should be 'medium' : https://bugs.launchpad.net/compiz/+bug/786505 | 11:40 |
| ubot4 | Launchpad bug 786505 in compiz (Ubuntu) (and 1 other project) "Window management - Super + W does not zoom out on all windows in all workspaces - minimized windows are ignored (affects: 1) (heat: 6)" [Undecided,Confirmed] | 11:40 |
| persia | brendand: Why? | 11:40 |
| brendand | persia - the effect is not very extreme | 11:41 |
| brendand | persia - possibly even low | 11:41 |
| persia | !importance | 11:41 |
| ubot4 | You can learn about setting bug importance at https://wiki.ubuntu.com/Bugs/Importance | 11:41 |
| persia | Have you read that guide? | 11:42 |
| brendand | persia - yep | 11:42 |
| persia | Heh, OK. Usually when I ask why someone gives me a longer reason after reading the guide :) No worries. | 11:43 |
| brendand | persia - well, more elaborate would be : A usability issue that does not limit the functionality of a core application. | 11:43 |
| persia | If someone else asks, it's handy to quote the page (like "A usability issue that does not limit the functionality of a core application." ijn this case) | 11:44 |
| persia | Setting it now. | 11:44 |
| brendand | persia - thanks! | 11:44 |
| brendand | persia - and i'm thinking it qualifies as triaged now (from what i've read) | 11:44 |
| persia | Thanks for helping get the bug database in shape. | 11:44 |
| persia | I'm tempted to leave it "Confirmed" until someone can figure out *why* it is missing minimized windows. As is, it needs more investigation before anyone can start writing code for the better of the two solutions. | 11:46 |
| brendand | persia - good point | 11:47 |
| persia | Then if you agree, I'll close the bug. If you disagree with someone performing actions for you, feel free to explain why: most of the time a good explanation from someone who has been investigating an issue will override the instincts of a long-time triager. | 11:48 |
| brendand | persia - possibly it's related to the fact that minimized windows don't show a preview in the task switcher, just an icon | 11:48 |
| === duanedeisgn is now known as duanedesign | ||
| persia | Indeed, those may have the same cause (although I don't know enough details to know about it). | 11:48 |
| hggdh | persia: good morning/afternoon/evening/morning again (I have no idea where you are now ;-) | 13:39 |
| * persia is happily floating in a private timezone | 13:40 | |
| persia | And a happy diurnal period to you as well | 13:40 |
| hggdh | persia: I have been wondering on usability/accessability being bundled together... the more I see it the less I like it | 13:41 |
| * hggdh would rather be a nocturnal animal, but noblesse oblige and all that | 13:42 | |
| persia | "night" is a diurnal period :) | 13:42 |
| persia | Could you give me an example? | 13:43 |
| hggdh | persia: darn, I lost it :-( | 13:45 |
| * hggdh grabs a hot, just-brewed coffee (Brazilian, BTW) and really tries to wake up | 13:46 | |
| persia | hggdh, Could you paraphrase an example? Doesn't have to be a real one. | 13:47 |
| hggdh | persia: this was out of an email exchange on bugsquad, where accessibility was mixed together with usability | 13:48 |
| hggdh | but... until the cobwebs leave my brain alone... | 13:49 |
| persia | Catch me later then :) | 13:49 |
| hggdh | will do ;-) | 13:50 |
| hggdh | catching up with you is easy ;-) | 13:50 |
| brendand | i'm thinking this bug is 'medium' since it has a small impact on users, but in an essential hardware component | 14:33 |
| brendand | https://bugs.launchpad.net/ubuntu/+source/linux/+bug/786897 | 14:33 |
| ubot4 | Launchpad bug 786897 in linux (Ubuntu) "Can not adjust CPU frequency (affects: 1) (heat: 8)" [Undecided,Incomplete] | 14:33 |
| brendand | and i think all the info is there, so i'll set it to Triaged | 14:33 |
| === abhinav_ is now known as abhinav- | ||
| === jdstrand_ is now known as jdstrand | ||
| c0nsaw | Hey peeps, looking for a bug triage mentor ! have applied via the normal channels, but it says I may have better luck on this channel :) ...who do I contact :) | 16:29 |
| charlie-tca | You are in the right place. | 16:30 |
| hggdh | c0nsaw: just ask if you have a doubt -- better pointed questions than completely open-ended | 16:31 |
| charlie-tca | c0nsaw: have you read the triaging guides? | 16:32 |
| c0nsaw | I have, so will I just tear into it myself ! | 16:32 |
| charlie-tca | Please do, if you can. As any questions here, and one of us will try to answer it for you. | 16:33 |
| c0nsaw | awesome, thanks ! | 16:35 |
| hggdh | c0nsaw: you do not really need a mentor, with us here. Any, and all, of us can help you -- you will be mentored by the team ;-) | 16:39 |
| brendand | i'm thinking this bug is 'medium' | 16:42 |
| brendand | https://bugs.launchpad.net/ubuntu/+source/linux/+bug/786897 | 16:42 |
| ubot4 | Launchpad bug 786897 in linux (Ubuntu) "Can not adjust CPU frequency (affects: 1) (heat: 8)" [Undecided,Confirmed] | 16:42 |
| brendand | it has a small impact on users, but in an essential hardware component | 16:42 |
| hggdh | brendand: agreed | 16:44 |
| charlie-tca | brendand: should be tagged regression-release too, since the reporter "At Ubuntu 10.04.1 x64 I can choose the CPU frequency." | 16:45 |
| brendand | charlie-tca - i can do that, but atm someone will need to set it to medium for me | 16:45 |
| charlie-tca | We will do that | 16:45 |
| charlie-tca | hggdh: you got that one? | 16:46 |
| hggdh | charlie-tca: I did | 16:46 |
| charlie-tca | Thanks | 16:46 |
| hggdh | brendand: all done | 16:46 |
| c0nsaw | cheers hggdh, Im looking forward to finally be able to contribute something ! | 16:46 |
| hggdh | c0nsaw: and we are looking forward to your help! :-) | 16:47 |
| c0nsaw | this is why I love ubuntu :) such a cool community :) | 16:48 |
| tuos | :-) | 16:50 |
| hggdh | we do try... BTW this was the reason I started with Ubuntu -- friendliest community I found, with nice responses (even to rather dumb questions) | 16:50 |
| tuos | Even idlers smile. =) | 16:50 |
| hggdh | indeed | 16:50 |
| c0nsaw | ha ! | 16:51 |
| === deryck is now known as deryck[lunch] | ||
| micahg | hggdh: +1 :) | 17:23 |
| === deryck[lunch] is now known as deryck | ||
| maco | bdmurray: bugstats page is apparently broken. the .data file shows "None" in all the non-datestamp columns | 20:16 |
| brendand | low importance bug in compiz - https://bugs.launchpad.net/ubuntu/+source/compiz/+bug/787097 | 20:32 |
| ubot4 | Launchpad bug 787097 in compiz (Ubuntu) "workspace difficult to identify when using desktop wall on black wallpaper (affects: 1) (heat: 6)" [Undecided,Confirmed] | 20:32 |
| brendand | minor usability issue in core application | 20:32 |
| c0nsaw | Hi guys, Im #theNewGuy, started triaging today, if I feel a reported bug is a duplicate, do I just hit the mark as duplicate link, what happens then, just wondering before I hit it !! | 20:52 |
| micahg | c0nsaw: it's marked as a duplicate, there's some text you should add to the bug before marking it as a duplicate, have you seen the canned responses page? | 20:54 |
| c0nsaw | hi, no, can you link me please | 20:56 |
| micahg | !responses | c0nsaw | 20:56 |
| ubot4 | c0nsaw: response is https://wiki.ubuntu.com/Bugs/Responses | 20:57 |
| c0nsaw | cheers ! | 20:57 |
| JFo | c0nsaw, before you do that, what package is the bug for? | 21:05 |
| JFo | some packages have different duplication requirements | 21:05 |
| JFo | I'm thinking selfishly of course | 21:06 |
| JFo | :) | 21:06 |
| * charlie-tca thinks selfish is good sometimes | 21:07 | |
| JFo | heh | 21:08 |
| c0nsaw | nothing in particular, my question was hypothetical, I'm just trying to get a feel for it :-) | 21:09 |
| JFo | ah, I see | 21:09 |
| JFo | well, something to keep in mind :) | 21:10 |
| c0nsaw | great to have you guys here anyway to show me the ropes :) | 21:10 |
| c0nsaw | ya for sure, thanks | 21:10 |
| hggdh | c0nsaw: ìt all actually depends on what is affected by the bug. Usually for kernel and X we do *not* duplicate -- unless we are very, very sure it is the exact same hardware | 21:25 |
| hggdh | so, rule of thumb: if it is touching the hardware, be careful. If it is purely software, probably kosher to dup | 21:26 |
| hggdh | and, of course, in doubt, just ask -- like 'Is bug xyz a dup of bug zyx?' | 21:27 |
| hggdh | and we will be happy to look at them and provide you with our insights (caveat emptor, my insights are usually worthless ;-) | 21:27 |
| bdmurray | c0nsaw: bug 787146 should have been marked as incomplete | 21:32 |
| ubot4 | Launchpad bug 787146 in upstart (Ubuntu) "crashed (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/787146 | 21:32 |
| c0nsaw | will do !! i have a "bug" here, but its more of a feature request, and I have replied with pre-written response i feel is appropriate, whats the best way to close this..? | 21:33 |
| charlie-tca | c0nsaw: If you are referring them to brainstorm, invalid | 21:34 |
| c0nsaw | bdmurray, cheers, have done that now !! sorry for being n00b, its my first day :) | 21:35 |
| c0nsaw | thanks charlie ! will do | 21:36 |
| charlie-tca | c0nsaw: Thanks for helping with bugs. | 21:37 |
| * charlie-tca thinks the second day is the hardest | 21:37 | |
| c0nsaw | it'll be a learning curve, but Im delighted to help out ! | 21:37 |
| charlie-tca | We are always glad to have more help | 21:38 |
| c0nsaw | i have 4 moths till i go back to college, so i plan to do lots of work for ubuntu :) | 21:38 |
| c0nsaw | months* | 21:38 |
| hggdh | and we plan to be happy for your help ;-) | 21:49 |
| c0nsaw | I'll be stealing all the easy bugs for a while lol !! | 21:52 |
| charlie-tca | Whew! it is good to have someone grabbing those | 21:52 |
| c0nsaw | haha !! | 21:52 |
| c0nsaw | my pleasure.. | 21:53 |
| micahg | c0nsaw: with almost 100k open bugs, there are plenty to choose from | 21:53 |
| * charlie-tca thinks that makes his measly 1000 or so bugs a cycle look small | 21:53 | |
| bdmurray | RedSingularity: those merge list / no Package: header bugs are likely duplicates of bug 346386 | 22:02 |
| ubot4 | Launchpad bug 346386 in apt (Debian) (and 1 other project) "Update fails with invalid package files with "Encountered a section with no Package: header" (affects: 25) (dups: 23) (heat: 238)" [Unknown,Unknown] https://launchpad.net/bugs/346386 | 22:02 |
| persia | hggdh, Did you ever manage to wake up today? | 22:08 |
| hggdh | persia: amazingly enough, not really... | 22:08 |
| hggdh | but still trying coffee as the medicine from the gods | 22:09 |
| persia | So, in terms of usability/accessibility, do you mean "accessibility" in terms of support folk with different input/output needs, or "accessibility" in terms of making a solution comprehensible to some theoretical user? | 22:10 |
| jibel | bdmurray, I did a quick stat last week about these "merge list" bugs and it seems that it increased significantly recently http://people.canonical.com/~j-lallement/Selection_062.png , do you think of a change in apt that would explain it ? | 22:11 |
| bdmurray | jibel: not that I know of - maybe more people release upgrading and apport working during the release upgrade? | 22:15 |
| bdmurray | jibel: oh but those aren't auto reported... | 22:16 |
| jibel | bdmurray, idk, just wondering. The content of the broken file is usually some html error page returned by a router/proxy. | 22:19 |
| hggdh | persia: accessability as support for different I/O needs | 22:22 |
| persia | Ah, then yeah, I don't think it makes sense to conflate usability with accessibility. Mind you, I feel strongly that good usability has to be usable regardless of I/O mechanism, but I think that deciding how to conceive of a represetnation, or how to provide an expreience that doesn't require asking the user questions is independent of ensuring that everything supports a wide variety of I/O devices. | 22:25 |
| persia | And I further believe that the skills required to consider multiple I/O models are completely different from the skills required to ensure the conceptual model of the system is unsurprising. | 22:26 |
| RedSingularity | bdmurray: ah very good. Will mark them dupes from now on. Thanks :) | 22:30 |
| hggdh | yep | 22:30 |
| bdmurray | RedSingularity: Thank you, marking dupes will help tracking the importance of fixing that apt bug. | 22:37 |
| bdmurray | well not importance bug impact1 | 22:37 |
| bdmurray | hggdh: I've modified https://wiki.ubuntu.com/UbuntuBugControl based off what was discussed at UDS. If you could take a look that'd help | 22:42 |
| bdmurray | or anybody even ;-) | 22:42 |
| RedSingularity | bdmurray: why was that used as the master though? It seems rather old now that I am looking through... :/ | 22:42 |
| hggdh | bdmurray: looking | 22:42 |
| bdmurray | RedSingularity: What does age have to do with it? Do you have something against old things? ;-) | 22:42 |
| * charlie-tca represents a lot of old ... :-) | 22:45 | |
| * hggdh is on the same boat as charlie-tca | 22:46 | |
| hggdh | bdmurray: I think it is exactly what was agreed on UDS | 22:46 |
| hggdh | (the wiki change) | 22:46 |
| RedSingularity | bdmurray: lol | 22:47 |
| RedSingularity | yeah, no matter i guess | 22:47 |
| charlie-tca | bdmurray: looks good to me too | 22:48 |
| charlie-tca | RedSingularity: point being the age of the bug doesn't matter, as long it is present in the current releases | 22:48 |
| RedSingularity | bdmurray: well thanks for bringing that up. I have been closing those instead of marking dupes. | 22:49 |
| charlie-tca | We usually try to make the oldest duplicate the master, if it has enough information for the developers | 22:49 |
| bdmurray | RedSingularity: if you happen to know which ones they are its still possible to mark them as dupes | 22:49 |
| RedSingularity | bdmurray: yes, doing that now. Have them in my emails. | 22:50 |
| RedSingularity | bdmurray: that bugsquad signature will be added automatically to the end of our posts or will we have to do it manually? | 22:56 |
| RedSingularity | if everyone votes on it i mean... | 22:57 |
| bdmurray | RedSingularity: if you use the greasemonkey script it'll be added to any comments you make at the bottom of a bug page | 22:58 |
| RedSingularity | bdmurray: yeah sorry. Just got your email. Ummm do i have to use the 'built in' responses? | 22:59 |
| bdmurray | RedSingularity: let me take a screenshot | 23:00 |
| bdmurray | RedSingularity: it just prefills the "Add comment" box on a bug page with the signature. So you can type whatever you want before that. | 23:03 |
| RedSingularity | bdmurray: oh i see. Ok great. Nice to see that implemented! | 23:04 |
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