[06:16] yofel_: i'm not the only admin of that mentors team ;) [06:19] when Sense left, he just made me owner of that team, i dont know why and he dint ask me either :s [06:23] yofel_: hggdh, bdmurray , duanedeisgn and all the mentors(BC) are admins.. but I'm pretty sure the mentors dont know that :p [06:24] yofel_: will mentioned it during next meeting … thanks :) [06:27] ah, good to know, thanks :) === yofel_ is now known as yofel [07:15] hello, is this bug with a solution ? https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/716835 [07:15] Launchpad bug 716835 in firefox (Ubuntu) "Live streaming video doesn't play any longer...Justin Tv (affects: 1) (heat: 35)" [Undecided,New] [07:17] or at least confirm me if Mozilla Firefox 3.6.17 plays www.justin.tv fine? opera works but chrome/firefox doent [07:21] justin.tv? [07:21] yes [07:22] mm.. i get es.justin.tv... [11:40] hi [11:40] i think this bug should be 'medium' : https://bugs.launchpad.net/compiz/+bug/786505 [11:40] Launchpad bug 786505 in compiz (Ubuntu) (and 1 other project) "Window management - Super + W does not zoom out on all windows in all workspaces - minimized windows are ignored (affects: 1) (heat: 6)" [Undecided,Confirmed] [11:40] brendand: Why? [11:41] persia - the effect is not very extreme [11:41] persia - possibly even low [11:41] !importance [11:41] You can learn about setting bug importance at https://wiki.ubuntu.com/Bugs/Importance [11:42] Have you read that guide? [11:42] persia - yep [11:43] Heh, OK. Usually when I ask why someone gives me a longer reason after reading the guide :) No worries. [11:43] persia - well, more elaborate would be : A usability issue that does not limit the functionality of a core application. [11:44] If someone else asks, it's handy to quote the page (like "A usability issue that does not limit the functionality of a core application." ijn this case) [11:44] Setting it now. [11:44] persia - thanks! [11:44] persia - and i'm thinking it qualifies as triaged now (from what i've read) [11:44] Thanks for helping get the bug database in shape. [11:46] I'm tempted to leave it "Confirmed" until someone can figure out *why* it is missing minimized windows. As is, it needs more investigation before anyone can start writing code for the better of the two solutions. [11:47] persia - good point [11:48] Then if you agree, I'll close the bug. If you disagree with someone performing actions for you, feel free to explain why: most of the time a good explanation from someone who has been investigating an issue will override the instincts of a long-time triager. [11:48] persia - possibly it's related to the fact that minimized windows don't show a preview in the task switcher, just an icon === duanedeisgn is now known as duanedesign [11:48] Indeed, those may have the same cause (although I don't know enough details to know about it). [13:39] persia: good morning/afternoon/evening/morning again (I have no idea where you are now ;-) [13:40] * persia is happily floating in a private timezone [13:40] And a happy diurnal period to you as well [13:41] persia: I have been wondering on usability/accessability being bundled together... the more I see it the less I like it [13:42] * hggdh would rather be a nocturnal animal, but noblesse oblige and all that [13:42] "night" is a diurnal period :) [13:43] Could you give me an example? [13:45] persia: darn, I lost it :-( [13:46] * hggdh grabs a hot, just-brewed coffee (Brazilian, BTW) and really tries to wake up [13:47] hggdh, Could you paraphrase an example? Doesn't have to be a real one. [13:48] persia: this was out of an email exchange on bugsquad, where accessibility was mixed together with usability [13:49] but... until the cobwebs leave my brain alone... [13:49] Catch me later then :) [13:50] will do ;-) [13:50] catching up with you is easy ;-) [14:33] i'm thinking this bug is 'medium' since it has a small impact on users, but in an essential hardware component [14:33] https://bugs.launchpad.net/ubuntu/+source/linux/+bug/786897 [14:33] Launchpad bug 786897 in linux (Ubuntu) "Can not adjust CPU frequency (affects: 1) (heat: 8)" [Undecided,Incomplete] [14:33] and i think all the info is there, so i'll set it to Triaged === abhinav_ is now known as abhinav- === jdstrand_ is now known as jdstrand [16:29] Hey peeps, looking for a bug triage mentor ! have applied via the normal channels, but it says I may have better luck on this channel :) ...who do I contact :) [16:30] You are in the right place. [16:31] c0nsaw: just ask if you have a doubt -- better pointed questions than completely open-ended [16:32] c0nsaw: have you read the triaging guides? [16:32] I have, so will I just tear into it myself ! [16:33] Please do, if you can. As any questions here, and one of us will try to answer it for you. [16:35] awesome, thanks ! [16:39] c0nsaw: you do not really need a mentor, with us here. Any, and all, of us can help you -- you will be mentored by the team ;-) [16:42] i'm thinking this bug is 'medium' [16:42] https://bugs.launchpad.net/ubuntu/+source/linux/+bug/786897 [16:42] Launchpad bug 786897 in linux (Ubuntu) "Can not adjust CPU frequency (affects: 1) (heat: 8)" [Undecided,Confirmed] [16:42] it has a small impact on users, but in an essential hardware component [16:44] brendand: agreed [16:45] brendand: should be tagged regression-release too, since the reporter "At Ubuntu 10.04.1 x64 I can choose the CPU frequency." [16:45] charlie-tca - i can do that, but atm someone will need to set it to medium for me [16:45] We will do that [16:46] hggdh: you got that one? [16:46] charlie-tca: I did [16:46] Thanks [16:46] brendand: all done [16:46] cheers hggdh, Im looking forward to finally be able to contribute something ! [16:47] c0nsaw: and we are looking forward to your help! :-) [16:48] this is why I love ubuntu :) such a cool community :) [16:50] :-) [16:50] we do try... BTW this was the reason I started with Ubuntu -- friendliest community I found, with nice responses (even to rather dumb questions) [16:50] Even idlers smile. =) [16:50] indeed [16:51] ha ! === deryck is now known as deryck[lunch] [17:23] hggdh: +1 :) === deryck[lunch] is now known as deryck [20:16] bdmurray: bugstats page is apparently broken. the .data file shows "None" in all the non-datestamp columns [20:32] low importance bug in compiz - https://bugs.launchpad.net/ubuntu/+source/compiz/+bug/787097 [20:32] Launchpad bug 787097 in compiz (Ubuntu) "workspace difficult to identify when using desktop wall on black wallpaper (affects: 1) (heat: 6)" [Undecided,Confirmed] [20:32] minor usability issue in core application [20:52] Hi guys, Im #theNewGuy, started triaging today, if I feel a reported bug is a duplicate, do I just hit the mark as duplicate link, what happens then, just wondering before I hit it !! [20:54] c0nsaw: it's marked as a duplicate, there's some text you should add to the bug before marking it as a duplicate, have you seen the canned responses page? [20:56] hi, no, can you link me please [20:56] !responses | c0nsaw [20:57] c0nsaw: response is https://wiki.ubuntu.com/Bugs/Responses [20:57] cheers ! [21:05] c0nsaw, before you do that, what package is the bug for? [21:05] some packages have different duplication requirements [21:06] I'm thinking selfishly of course [21:06] :) [21:07] * charlie-tca thinks selfish is good sometimes [21:08] heh [21:09] nothing in particular, my question was hypothetical, I'm just trying to get a feel for it :-) [21:09] ah, I see [21:10] well, something to keep in mind :) [21:10] great to have you guys here anyway to show me the ropes :) [21:10] ya for sure, thanks [21:25] c0nsaw: ìt all actually depends on what is affected by the bug. Usually for kernel and X we do *not* duplicate -- unless we are very, very sure it is the exact same hardware [21:26] so, rule of thumb: if it is touching the hardware, be careful. If it is purely software, probably kosher to dup [21:27] and, of course, in doubt, just ask -- like 'Is bug xyz a dup of bug zyx?' [21:27] and we will be happy to look at them and provide you with our insights (caveat emptor, my insights are usually worthless ;-) [21:32] c0nsaw: bug 787146 should have been marked as incomplete [21:32] Launchpad bug 787146 in upstart (Ubuntu) "crashed (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/787146 [21:33] will do !! i have a "bug" here, but its more of a feature request, and I have replied with pre-written response i feel is appropriate, whats the best way to close this..? [21:34] c0nsaw: If you are referring them to brainstorm, invalid [21:35] bdmurray, cheers, have done that now !! sorry for being n00b, its my first day :) [21:36] thanks charlie ! will do [21:37] c0nsaw: Thanks for helping with bugs. [21:37] * charlie-tca thinks the second day is the hardest [21:37] it'll be a learning curve, but Im delighted to help out ! [21:38] We are always glad to have more help [21:38] i have 4 moths till i go back to college, so i plan to do lots of work for ubuntu :) [21:38] months* [21:49] and we plan to be happy for your help ;-) [21:52] I'll be stealing all the easy bugs for a while lol !! [21:52] Whew! it is good to have someone grabbing those [21:52] haha !! [21:53] my pleasure.. [21:53] c0nsaw: with almost 100k open bugs, there are plenty to choose from [21:53] * charlie-tca thinks that makes his measly 1000 or so bugs a cycle look small [22:02] RedSingularity: those merge list / no Package: header bugs are likely duplicates of bug 346386 [22:02] Launchpad bug 346386 in apt (Debian) (and 1 other project) "Update fails with invalid package files with "Encountered a section with no Package: header" (affects: 25) (dups: 23) (heat: 238)" [Unknown,Unknown] https://launchpad.net/bugs/346386 [22:08] hggdh, Did you ever manage to wake up today? [22:08] persia: amazingly enough, not really... [22:09] but still trying coffee as the medicine from the gods [22:10] So, in terms of usability/accessibility, do you mean "accessibility" in terms of support folk with different input/output needs, or "accessibility" in terms of making a solution comprehensible to some theoretical user? [22:11] bdmurray, I did a quick stat last week about these "merge list" bugs and it seems that it increased significantly recently http://people.canonical.com/~j-lallement/Selection_062.png , do you think of a change in apt that would explain it ? [22:15] jibel: not that I know of - maybe more people release upgrading and apport working during the release upgrade? [22:16] jibel: oh but those aren't auto reported... [22:19] bdmurray, idk, just wondering. The content of the broken file is usually some html error page returned by a router/proxy. [22:22] persia: accessability as support for different I/O needs [22:25] Ah, then yeah, I don't think it makes sense to conflate usability with accessibility. Mind you, I feel strongly that good usability has to be usable regardless of I/O mechanism, but I think that deciding how to conceive of a represetnation, or how to provide an expreience that doesn't require asking the user questions is independent of ensuring that everything supports a wide variety of I/O devices. [22:26] And I further believe that the skills required to consider multiple I/O models are completely different from the skills required to ensure the conceptual model of the system is unsurprising. [22:30] bdmurray: ah very good. Will mark them dupes from now on. Thanks :) [22:30] yep [22:37] RedSingularity: Thank you, marking dupes will help tracking the importance of fixing that apt bug. [22:37] well not importance bug impact1 [22:42] hggdh: I've modified https://wiki.ubuntu.com/UbuntuBugControl based off what was discussed at UDS. If you could take a look that'd help [22:42] or anybody even ;-) [22:42] bdmurray: why was that used as the master though? It seems rather old now that I am looking through... :/ [22:42] bdmurray: looking [22:42] RedSingularity: What does age have to do with it? Do you have something against old things? ;-) [22:45] * charlie-tca represents a lot of old ... :-) [22:46] * hggdh is on the same boat as charlie-tca [22:46] bdmurray: I think it is exactly what was agreed on UDS [22:46] (the wiki change) [22:47] bdmurray: lol [22:47] yeah, no matter i guess [22:48] bdmurray: looks good to me too [22:48] RedSingularity: point being the age of the bug doesn't matter, as long it is present in the current releases [22:49] bdmurray: well thanks for bringing that up. I have been closing those instead of marking dupes. [22:49] We usually try to make the oldest duplicate the master, if it has enough information for the developers [22:49] RedSingularity: if you happen to know which ones they are its still possible to mark them as dupes [22:50] bdmurray: yes, doing that now. Have them in my emails. [22:56] bdmurray: that bugsquad signature will be added automatically to the end of our posts or will we have to do it manually? [22:57] if everyone votes on it i mean... [22:58] RedSingularity: if you use the greasemonkey script it'll be added to any comments you make at the bottom of a bug page [22:59] bdmurray: yeah sorry. Just got your email. Ummm do i have to use the 'built in' responses? [23:00] RedSingularity: let me take a screenshot [23:03] RedSingularity: it just prefills the "Add comment" box on a bug page with the signature. So you can type whatever you want before that. [23:04] bdmurray: oh i see. Ok great. Nice to see that implemented!