/srv/irclogs.ubuntu.com/2011/05/23/#ubuntu-ops.txt

ubottuxangua called the ops in #ubuntu (drAg)01:06
rwwdealing with it ^01:07
LjLoh lord now we get questions about software center-purchased software01:33
LjLkill me01:33
rwwIndeed. I'm considering buying one just to see whether it's as screwy as buying from U1MS was for me.01:33
Jordan_ULjL: Why?01:33
LjLbecause i'm not in #ubuntu to answer (or see) questions about purchased software01:34
LjLi can go to plenty other places for that :(01:34
persiaWe probably need to develop a general strategy for dealing with applications designed for Ubuntu that aren't *in* Ubuntu.01:34
LjLagreed01:35
persiaSome are free, some are non-free.  Some cost, some don't cost.  Anyway, needs a plan01:35
LjLthing is, being a volunteer *for the community* is all well and good, being a support person for paid software wasn't in the contract :P01:36
persiaFor development, we ended up creating #ubuntu-packaging for people who want to package for PPAs rathe than for Ubuntu, and #ubuntu-app-devel for people who want to develop for Ubuntu, rather than developing Ubuntu.01:36
persiaI expect we need equivalents on the support side.01:36
persiaLjL: I'm *not* suggesting that you, personally, should support anything you don't want to support, rather that I think we can avoid arguments about who supports what if there is differentiation in support channels.01:37
LjLpersia: yes i agree01:37
LjLpersia: #ubuntu-software is free, for the record. first name i could think of that seemed sensible.01:39
persiaAre there parellel channels for other operating systems?01:40
LjLpersia: what do you mean, like #gentoo-software?01:40
persiaI was thinking of Mac OS or Android forums where folk support addons.01:41
persiaMicrosoft doesn't ship enough by default, and has too wide a market share to usefully use as an example for this.01:41
LjLpersia: i doubt it. but you see it's a bit different, other OS's don't necessarily have a "this is part of it" and "this is not" distinction01:41
LjLpersia: also, Mac channels are already supporting a proprietary/paid OS in the first place so they may as well support the rest01:42
LjLpersia: #android is well, not a great channel with great rules in place01:42
LjLand other Linux distributions likely haven't encountered this issue yet, either because they only ship free software or because they haven't started shipping paid software yet, i guess01:43
persiaWe don't ship paid software either.01:43
LjLwell, paid software being in Software Center seems close enough to me01:44
persiaWe just ship tools that allow folk to download paid software.  Other folk do this also: linspire was a fairly widely discussed example.01:44
persiaSee, that's why we need a general strategy: we need to all agree on what is and isn't part of Ubuntu if we want to be successful in deciding what to support.01:44
LjLpersia: even then, i'm fine with occasionally helping people in #Ubuntu install software that's not in the repos and get it running (though for the specifics of that software's usage, they really should refer to other places). i wouldn't want that ability to go away either. but at the same time i don't want people to think that because something "is in Ubuntu" (to them, as normal users, software in Software Center "is in Ubuntu"), it'll be supported by #01:46
LjLubuntu even if it's paid and everything01:46
LjLanyway it's past bedtime for me, we'll continue this discussion another day maybe01:46
persiaRight, which is why we need semantics.01:47
persiaSleep well :)01:47
LjLthanks01:47
persiaOh, and just to be clear, I very much believe we need to support *software centre*, but once folks install things, if those things are not part of Ubuntu, I'm not sure we need to support them.  Yes this is confusing, hence the need for a plan.01:47
IdleOneisn't the software that is paid for supported by canonical?01:52
persiaI don't believe that is a requirement.  Maybe it happens to be true today.01:52
persiaI know sofdtware center supports arbitrary "Channels", so that anyone can add a Channel.  I think there is no thing limiting people from adding paid things (although I believe they would be expected to use the Canonical payment service)01:53
IdleOnefor the record I agree that the paid software should be supported in some other channel other than #ubuntu.01:54
IdleOnethe devs of that software are being paid I don't think it unreasonable to expect them to support it also01:54
persiaI don't really care if the devs are getting paid, or if they are donating all proceeds to the campaign to eradicate malaria: to me the important part is that random stuff in Software Center isn't being supported by the Ubuntu Developers, so the social conventions we have to coordinate between support teams, triage/testing teams, and development teams fails to cover those applications.01:57
persiaConversely, I'm more than happy to help e.g. the Sugar team do their stuff: many of them get paid, but they produce free software and collaborate with Ubuntu, rather than just using Ubuntu as a delivery platform.02:00
rwwAs far as I'm concerned, if it's in main, restricted, universe, or multiverse, it's in the scope of #ubuntu. Anything outside of that is not Ubuntu and thus offtopic for #ubuntu *shrug*02:07
rwwoh, maybe also partners. Though I don't go in depth with that personally since things in partners give me a headache.02:08
rwwbut yeah, I agree we need to hash out the details of all this.02:08
persiarww: I share your mental model: I still think we need a good place for the rest of the folks to go.  If we send everyone to the same place, and there are enough of them, they will develop a community.02:08
rwwI'm conflicted about whether it's a good idea, but I see your point.02:11
persiaLike I said, it worked for the development channels.  I'm not sure if it works for the support channels: I have opinions, but only the support teams can decide what works for them.02:12
rwwOkay, so Virtualbox and Ubuntu are being silly together, but I got through to actually buying something (for $0), and here are the things that I have discovered:03:59
rww1) I still dislike software center, 2) The way this works is that you pay and then get given a private PPA subscription tied to your Launchpad account. For people in the Ubuntu Font beta, it's like that was.04:00
rww3) I guess on-reinstall you just re-add the private PPA and install the relevant package04:00
Jordan_Urww: Is there an interface via launchpad for recovering the PPA links, or does there appear to be some other way to access your paid applications after a re-install (if you didn't save the information)?04:01
rwwSo basically, it's all through LP, presumably payment issues are Canonical's problem like they are with U1MS, and you can get software again after a reinstall.04:01
rwwJordan_U: https://launchpad.net/~rww/+archivesubscriptions , with the obvious substitution04:02
rwwI think there's a way to make LP URLs redirect to your actual username, but I forget04:02
rwwoh, there we go. http://launchpad.net/people/+me/+archivesubscriptions/04:03
rwwand in case you want to play with it yourself, the $0 game I got was Vendetta Online. It has a demo period or something.04:04
rww(it's still downloading and presumably won't work in vbox anyway)04:05
persiaWhy not?  VBox ticket 475 was fixed about a year ago.04:11
rww02:59 <+rww> Okay, so Virtualbox and Ubuntu are being silly together04:11
rwwwhich it is entirely likely is user error, but w/e.04:11
persiaOh, heh :)04:12
rwwplus the host is Debian without non-free firmware, which my Radeon needs to be at all good at 3D stuff, so...04:12
highvoltageopen source driver is plenty enough for video and compiz04:18
highvoltage(I guess not so much for games though)04:18
rwwDebian + Free Software driver + lack of firmware-linux-nonfree = lol.04:19
Jordan_Uhighvoltage: Without the firmware though you don't get any DRI even with the open drivers.04:19
rwwit's an odd situation.04:19
rwwaaaaannndddd the VM just hung. lol.04:22
Jordan_Urww: I've found kvm (if your processor supports it) plays much more nicely with Ubuntu (out of the box at least).04:23
Jordan_UBoth as a host and as a guest.04:24
highvoltageJordan_U: ok, weird. I got good 3d performance with my radeon x1250 with the open source radeon driver and (to the best of my knowledge) I didn't have the firmware installed.04:31
Jordan_Uhighvoltage: Ubuntu and older versions of Debian (and upstream linux kernel) come with the proprietary firmware by default.04:32
highvoltageJordan_U: ah, that would explain it04:33
rwwand according to $random_user in #ubuntu, the PPA method above isn't used by at least one of those paid apps. So that's fun.04:41
* Jordan_U wishes there were a way to remove marks in the ban tracker so they didn't clutter my list of unremoved bans04:50
jussiFYI07:52
jussi!kppa07:52
ubottuKubuntu has several different PPA's for those who want to test or upgrade to the latest version. More information on the available Kubuntu PPA's can be found here: https://wiki.kubuntu.org/Kubuntu/KubuntuPPAs07:52
ikoniawhy does kubuntu need it's own factoid07:56
ikoniathey are the same ppa's as ubuntu are they not ?07:56
jussino08:05
ikoniahow are they different ?08:05
jussihang on a sec, work.08:09
ikoniano problem, just curious08:09
jussiYeah, so a fair while back, the Kubuntu team was providing updates only via these's PPA's. Now, these PPA's are the offical kubuntu PPA's and used for testing or updating your system - many kubuntu users use them, hence the factoid. Id suggest a read of: https://wiki.kubuntu.org/Kubuntu/UpdatesPolicy and the thread at  https://lists.ubuntu.com/archives/kubuntu-devel/2009-September/003272.html as well as the url in the factoid.08:14
ikoniabut they are the same actual ppas as the ubuntu ones, same process, same actual repos etc08:24
Tm_Tikonia: same actual ppas as the ubuntu ones?08:26
ikoniaas in kubuntu/ubuntu/xubuntu shares the same ppa infrastrucutre/process/files08:31
Tm_TI'm confused08:33
Tm_TI think we are talking about different things (:08:33
tsimpsonnot sure what you mean there, the Kubuntu PPAs are for Qt/KDE packages, all hosted on Launchpad08:33
tsimpsonthey are separate from the "normal" ubuntu repositories08:34
Tm_Tso yes, same technical ppa but the packages is the thing here, not how they are done or shared08:34
ikoniayes, I'm trying to understand the difference between a PPA for ubuntu and a PPA for kde08:41
persiaIn some sense, those PPAs aren't Ubuntu.  In another sense, they are similar to the GNOME3 PPA: ways that Ubuntu devs deliver newer upstreams than could fit in a release.08:41
jussithe point of the factoid is for letting people know about the Kubuntu PPA's and their use, similar to the way we have factoids for other "bleeding edge" software talking about the ppa's.08:41
jussipersia: hi. and exactly :)08:41
ikoniaah, so it's not the mechanism, it's the change in policy08:42
jussiyes.08:42
persiaWhat?  What change in policy?08:42
* persia gets worried08:42
tsimpsonikonia: it's a Kubuntu PPA in the sense than it's 1) maintained by the Kubuntu developers and 2) is Qt/KDE specific, PPAs are just easier/quicker/better than doing everything in -updates/-backports08:44
persias/better/less trustworthy, limited in ways like not working on my or Tm_T's computers, and other bad things/08:45
tsimpsonbetter for normal people anyway ;)08:46
jussipersia: This has been around for a a good while now...08:46
Tm_Twell yes, PPA lacking PowerPC support is a long minus (;08:46
persiajussi, I know.  I just object to anyone calling PPAs "better".08:46
jussihehe08:46
jussijust depends on your point of view I guess08:47
Tm_Tbetter in some cases, not just "better."08:47
tsimpsonLP has had bugs filed about not supporting PPC (and some other archs) in PPA for a long time08:47
Tm_TI would assume it's about resources too08:47
Tm_TPPC builders are often rather occupied even without PPA08:48
persiaIt's more about nobody making hardware that could run the builders these days.08:48
Tm_Tpersia: that's partly what I mean by resources (:08:48
tsimpsonthe PPAs are just VMs, so it's restricted to the intel/amd archs08:48
jussiI thought the PPA's did arm also??08:49
Tm_Ttsimpson: I would imagine if there were resources, there would be a possibility to have PPC builds for PPAs too for requested projects or such08:49
Tm_Tback to harvesting materials ->08:50
persiatsimpson, 1) KVM works fine on my G4.  2) See http://dmtechtalk.wordpress.com/ for ways to do it without VMs.  3) I can't find the URL, but see zulcss's documetnation of using LXC on armel to host the OpenStack cloud stuff.08:50
tsimpsonhmm, true08:51
persiajussi, It gets complicated.  Some people have PPAs that can build on the regular builders (so can do powerpc/armel).  Some people have access to a couple special armel PPA builders.  The other 15,000 PPAs are i386/armel only.08:52
tsimpsonIDK, normal buildd's have twice the archs as PPA buildd's08:52
tsimpsonthere are 2 armal and 2 lpia builders, so I guess they aren't used in "normal" PPAs08:53
persiaI think the lpia ones are leftovers to support hardy.08:53
persiaFrom what I've heard, the armel ones are restricted to a few special PPAs (like the Texas Instruments PPA, where they work on their free software stack)08:54
tsimpsonI guess they add to the normal builders near release time too08:54
persiaWell, no.08:55
persiaThe configuration is far too different, and not being virtual, non-trivial to swap to other behaviour.08:56
tsimpsonno, I mean the normal armel builders08:57
persiaI mean that I'm fairly sure the 2 armel PPA buildds don't become distro buildds around release time because it would be lots of work and the folks that need to do that work are terribly busy with other release-time things.08:58
tsimpsonthe other PPA builders do08:59
tsimpsonanywho... :)09:00
persiaYes, they do.  They are all just VMs, so it's trivial to repurpose the hardware (using VM admin tool of choice, shut down undesired VM, start up desired VM, get coffee)09:00
persiaYes, anywho :)09:00
Tm_TWho? any!09:01
* Tm_T hides09:01
ubottuIn #ubuntu, Somelauw said: ubottu: That is not my problem. Also I have tried that combination before when my computer was actually freezing and it didn't work. Also I know that I am talking to a bot.12:37
bazhanglaunchpad has linuxmint bugs filed under ubuntu?13:47
bazhanghttps://bugs.launchpad.net/linuxmint/+bug/78076913:47
ubottuUbuntu bug 780769 in Linux Mint "Notebook fails to resume after suspend" [Undecided,New]13:47
jussithat appears to be filed under linux mint, no?13:48
bazhangthe bot says "ubuntu bug"13:49
jussithats a bot bug, not an LP bug :)13:49
jussi!bug | bazhang13:49
ubottubazhang: If you find a bug in Ubuntu or any of its derivatives, please file a bug using the command « ubuntu-bug <package> » - See https://help.ubuntu.com/community/ReportingBugs for other ways to report bugs - Bugs in/wishes for the IRC bots (not Ubuntu) can be filed at http://bugs.launchpad.net/ubuntu-bots13:49
jussiPLease file it :)13:49
ubottuFloodBot1 called the ops in #ubuntu-ops-monitor (tdyuty8g appears to be abusive and has been muted, will need to be UNMUTED MANUALLY)15:11
ubottuFloodBot1 called the ops in #ubuntu-ops-monitor (bigaspiefevr appears to be abusive and has been muted, will need to be UNMUTED MANUALLY)17:35
ubottuFloodBot1 called the ops in #ubuntu-ops-monitor (rty56ut67 appears to be abusive and has been muted, will need to be UNMUTED MANUALLY)17:51
UndiFineDo/18:37
persiaHey UndiFineD18:40
UndiFineDhey hello persia18:41
UndiFineDI heard good things about you18:41
persiaWhat's up?18:41
persia(thanks)18:41
UndiFineDI had been talking with LjL, topyli, and popey about getting a link to our survey up in #ubuntu , we decided to wait until it was up at the planet and ubuntuforums as well18:43
UndiFineDso that has been arranged now :)18:43
ikoniasurvey ?18:57
UndiFineDhttp://castrojo.tumblr.com/post/576664706818:59
ikoniajust filled it in for you, but what are you looking to do with it in #ubuntu ?19:02
UndiFineDto get it into the topic19:02
UndiFineDhttp://pastebin.com/FWid67SN19:05
UndiFineDthat is the previous conversation about  it19:05
ikoniaI guess it's going to come down to the council, personally, I don't think anything should be advertised in #ubuntu - that#s not it's function,19:30
UndiFineDI know, I am only trying because they offered it .. as you can read I was spamming the url in several channels and then they asked me to come here19:33
UndiFineDso I was just as suprised by the offer19:34
ikoniaare you doing this for your own personal interest / project or as something to do with canonical ?19:34
UndiFineDI only do this for ubuntu adverts, the result from the research will be published to the community19:34
ikoniaubuntu adverts ?19:35
ikoniawhat is that19:35
UndiFineDhttps://wiki.ubuntu.com/UbuntuAdverts19:36
UndiFineDa replacement for the somewhat dead marketing team19:36
ikoniawhy is there still an active #ubuntu-marketing team channel19:36
UndiFineDI dont know.. as far as I can tell nothing is done there anymore19:37
ikoniaI actually find your wiki page offensive19:38
UndiFineDwhy is that ?19:38
ikoniaand really quite insulting, considering you're supposed to be doing marketing - I think your content is a disgrace to present on the public internet19:38
ikoniayou offer empathy for windows users, think of them has horders who's hoarding damages relationships19:39
ikoniawindows users can "upgrade" to ubuntu19:39
ikoniaso bascially you're name calling and instuling people who use windows19:39
ikoniayou call ubuntu an "upgrade"19:39
ikoniathis is the public information you're putting out to people in the name of ubuntu - I finding it a disgrace19:40
ikoniaI'm finding it a disgrace I should say19:41
ikonialooks like a bunch of people rubbishing childishly other operating systems and making wide claims about ubuntu19:41
ikoniasorry, but if you're calling yourself adverts/marketing - you should know better19:41
UndiFineDwell, that is not my intention .. I have worked with almost any OS out there19:42
ikoniaif that's not your intention, you should think more about what you are putting on the public internet in the name of ubuntu19:42
ikoniarather than utter tosh,19:42
UndiFineDso if you could point me to the "upgrade" wording19:43
ikoniaI'm genuinly offended that you're doing it in the name of ubuntu19:43
ikoniaEducating Windows users after their upgrade to Ubuntu.19:43
UndiFineDok, I got it19:44
ikoniabased on this content I have serious worried about the rest of your non-published material19:44
ikoniaImprove consumer confidence that their printer/scanner/music player will work with Ubuntu without problems19:44
ikoniado you know all the supported devices ?19:44
ikoniado you know the limitations ?19:44
UndiFineDyes I know there are limitations19:45
ikoniado you know them all19:45
ikonia(or at least the main ones)19:45
ikoniado you have them documented19:45
ikoniabecause this is stuff you are saying on the public interenet as fact19:45
ikoniaI cannot believe you actually put this on a marketing web page19:46
ikoniaEncourage empathy for Windows users - one example is to think of Win users as like hoarders whose OS experiences negatively impact their relationships19:46
ikoniaI'm tempted to write a letter of complaint about this19:47
ikoniaand you have the balls to "educate hardware suppliers"19:47
ikonianot very happy at all with this page19:47
ikoniawho is the leader of this team ?19:48
UndiFineDhmmm19:48
UndiFineDI think mattgriffin is the driving force atm19:49
ikoniahe works for canonical yes ?19:49
UndiFineDyes19:49
ikoniathen he should know better, and I will be writing a letter on it19:49
UndiFineDmind if I copy this conversation to him >?19:50
ikoniathis foolish desire to "convert" people19:50
ikoniait's this sort of stupidity that does more harm than good19:50
ikoniajust make a good OS, stop trying to push stuff on people19:50
rwwWhile we're airing things, and since you didn't reply to my question the other day about who I should contact, your survey asks for peoples' gender. Not only is this pointless, it also reinforces the concept that there are only two genders, that people who do not identify as one of them are problematic, that gender is important to computing use, and other such issues.19:51
rwwThese are assumptions that you should perhaps reconsider, since they are not accurate.19:51
ikoniarww: the whole thing stinks of another team that's not thought through, has no / little experience in what they are doing and are acting in the name of ubuntu19:51
UndiFineDrww, it is an interesting fact, the previous estimate of 2,5 procent female users will have to be adjusted, very likely to 10%19:53
ikoniawhy does it matter ?19:53
rwwUndiFineD: Your survey has myriad issues that make it statistically useless, so no, it will not.19:54
ikoniawhy not ask for your sexuality or your height19:54
ikoniait's equally as random19:54
ikoniaand useles19:54
ikonias19:54
ikoniasorry to have a go on this, but you're acting in the name of an ubuntu team, and this falls well bellow what I think people representing ubuntu teams should be putting out on the public internet19:54
charlie-tcaI disagree with that idea19:54
UndiFineDso we have #ubuntu-women for no reason ?19:54
ikoniaUndiFineD: no, for women to get involved in a seperate team/group19:55
charlie-tcaIf a goal is to increase the number of female users, one must know where you are starting to know if it increased in the future19:55
rwwUndiFineD: I'm not sure what #ubuntu-women has to do with the apparent fact that you didn't consult anyone who knows anything about statistics or gender before making claims.19:55
ikoniawhy do you want to increase the number of female users ? or male users,19:55
charlie-tcaThe ultimate goal would be to have as many of each, instead of 98% male users19:56
rwwBut anyways, I have to go. Just wanted to throw that out there, since it annoyed me and is why I didn't complete that survey.19:56
persiaLet's not get sidetracked on gender issues.  They are hopelessly complex.19:57
ikoniacharlie-tca: the goal is to just have happy users,19:57
persiaIf *any* group is under-represented, we're doing it wrong, but concentrating on who we have, or19:57
charlie-tcaI don't believe that is correct. I have seen several times that it was brought up we want a mix, not an entire base of one gender19:57
persiawho we want quickly gets drowned in confusing arguments.19:58
ikoniacharlie-tca: then that is someone elses fantasy19:58
charlie-tcaI will agree to disagree with you on that19:58
ikoniasure19:58
UndiFineDikonia, thanks for your insight, you are welome to help us if you like19:58
ikoniaI don't see any value to what you're doing personally19:59
topylican we please calm down and be civil. my backlog is terrible :)20:00
macocharlie-tca: the trouble is the survey isn't actually statistically valid for how many women use or are involved with ubuntu20:00
UndiFineDwell ikonia, you are the only one who has expressed these comments until now, and I like strong opinions :)20:01
macocharlie-tca: you need a random sample for that and "people who voluntarily fill out a survey on the internet and are willing to give out personal details x, y, and z" is not random20:01
topyliproblems are there to be fixed20:01
charlie-tcaWell, maybe someone could help them rather than just rant at them20:01
ikoniaor maybe they could think about what they are putting on the internet in the name of ubuntu20:02
topylithis might actually help, but it might as well be nice20:02
macocharlie-tca: i dont think it's possible to get a survey of a random sample of *all users*  -- a survey of well-defined group such as ubuntu members or developers would be possible20:02
CarlFKcharlie-tca: who is the 'them' that is being ranted at?20:02
ikoniaCarlFK: I'm ranting at the group running the team20:02
charlie-tcaUndiFineD being ranted at by ikonia for over an hour?20:03
charlie-tcainstead of offering to help.20:03
ikoniacharlie-tca: I don't have to help20:03
UndiFineDI have a thick skin :) I hope positive things will come from this20:03
ikoniabut I find the content of the page offensive20:03
CarlFKikonia: you should help them find something else to do :)20:04
ikoniaI think a group of people using the name ubuntu and marketing/advertising should know better20:04
charlie-tcano, you don't. But ranting at the wrong person will not do anything, will it?20:04
ikoniahe's not the wrong person20:04
ikoniahe's a member of the team20:04
ikoniaUndiFineD: apologies, I assumed you are male20:04
UndiFineDyou are correct20:04
ikoniaphew20:05
UndiFineDhttp://wiki.ubuntu.com/UndiFineD20:05
UndiFineDCarlFK, I do not need something else to do20:05
ikoniaa very impressive page20:06
topylishould this discussion move to another channel like #marketing, or your new channel? people might need this channel to resolve bans and such on-topic stuff20:06
ikoniatopyli: that's my fault, sorry20:07
macoi do agree with rww that you *really* ought to fix the "gender" question to be more open-ended20:07
UndiFineDikonia, I am only doing my part where i can20:07
CarlFKwhat #chan are we moving to?20:07
topyliUndiFineD: ^20:08
UndiFineD#ubuntu-advert20:08
UndiFineD#ubuntu-adverts20:08
LjLsee what the "no support" nonsense non-policy creates in #ubuntu-offtopic: [00:49:56] <waxrose_> engammalsko, This is not a support channel so any thing in relation to Ubuntu should be in #ubuntu.23:54

Generated by irclog2html.py 2.7 by Marius Gedminas - find it at mg.pov.lt!