[17:30] <jono> hi folks
[17:30] <jono> lets give the latecomers a few mins to arrive
[17:30] <MickeySoFine> hey jono
[17:31] <jimbellinger> hi all.new to this ubuntu thing...lots of problems.
[17:32] <Ideal> When can i ask a question ?
[17:32] <jono> alright, folks
[17:32] <jono> lets get this show on the road
[17:32] <maco> jono: there's a thing going on?
[17:32] <Mattman_> I'm hereHere for the Q&A
[17:32] <jono> yep, a Q+A sessions mac
[17:32] <jono> maco
[17:33] <ClassBot> Logs for this session will be available at http://irclogs.ubuntu.com/2011/05/27/%23ubuntu-classroom.html following the conclusion of the session.
[17:33] <jono> welcome everyone to the Q+A session!
[17:33] <jono> today the Q+A session is going to be about Quality Assurance and some of the changes we are making to improve Quality in Ubuntu
[17:33] <jono> today the session will be a dual-Q+A for maximum Q+A goodness
[17:34] <jono> both Pete Graner, QA Engineering Manager and myself will be answering questions
[17:34] <jono> to participate, this is how you ask a question:
[17:34] <jono>  1. Join #ubuntu-classroom-chat
[17:34] <ClassBot> maco asked: hey pete, if you're QA Engineering Manager now, then who's running the Kernel team?
[17:35] <pgraner> maco, I am still, doing two jobs
[17:35] <jono>  2. Ask a question by typing 'QUESTION' and then your question:
[17:35] <jono> e.g:
[17:35] <jono> QUESTION: What is happening with foo?
[17:35] <jono> alright, that's it
[17:35] <jono> we are here for an hour, so get all your burning questions in!
[17:36] <jono> I will give it a few mins for you to ask questions and then we will get going
[17:37] <jono> alright!
[17:37] <jono> lets roll!
[17:38] <ClassBot> cprofitt asked: in what way can the loco teams best help the QA team at Canonical?
[17:38] <jono> LoCo teams are an essential component in the Ubuntu community
[17:38] <jono> and recently I have been blogging abut how we intend to grow LoCo teams in the community and help them be successful
[17:39] <jono> LoCos often participate in in many different areas, of which QA is definitely one of them
[17:39] <jono> as part of this work I am hiring a QA Community Contributor to help grow community in this area, including working with LoCo teams
[17:40] <jono> pgraner, anything else from you/
[17:40] <jono> ?
[17:40] <jono> I assume not :-)
[17:40] <ClassBot> Ideal asked: I want to know what does it mean code :Oneiric Ocelot in UBUNTU newest release?
[17:40] <pgraner> jono, :) you know all the answers man
[17:40] <jono> lol
[17:41] <jono> Ideal, we tend to, and when I mean we, I mean Mark Shuttleworth, tend to name the release after animals
[17:41] <jono> the recent trend has become impossible to pronounce and strange animals, of which this is a prime example :-)
[17:42] <jono> so a release has a version number...e.g. 11.10, and an animal name...e.g. Oneiric Ocelot
[17:42] <jono> simple as that :-)
[17:42] <ClassBot> nigelb asked: What kind of people are you looking for with the new QA positions
[17:42] <jono> pgraner, want to take this one?
[17:43] <pgraner> jono, sure
[17:43] <pgraner> jono, we are looking for hard core automated QA folks
[17:43] <pgraner> we are looking for folks with 5 years of professional experience in a QA role
[17:44] <pgraner> definately have to have python skills and experience with oss test suites LTP LDTP etc...
[17:44] <pgraner> ..
[17:46] <ClassBot> Sandman_ asked: Will Gnome-shell be available trough default repos or will it always be through a PPA? Asking cause right now i had to use the Minimal iso to get it working good.
[17:46] <jono> Sandman_, Shell will likely be available in 11.10
[17:46] <jono> but will not be on the disc
[17:46] <jono> we will be shipping Unity as the shell
[17:47] <jono> but we will be shipping the GNOME 3 platform so GNOME 3 apps, such as the ones we ship in Ubuntu (e.g. GEdit, Control Panel applets, Empathy etc) will run
[17:47] <jono> but yes, you should be able to install Shell from the Ubuntu Software Center
[17:47] <ClassBot> hggdh asked: what can the community test? How?
[17:48] <jono> pgraner, want to take this one?
[17:48] <pgraner> sure
[17:54] <jono> sorry folks
[17:54] <jono> pgraner just called me to let me know his net went down
[17:54] <jono> hence the delay
[17:54] <jono> I will take over until he returns
[17:54] <jono> so hggdh, the community can test in a bunch of different ways
[17:55] <jono> around release time and with Alphas a great way to help is with the ISO testing
[17:55] <jono> but throughout the cycle we encourage our community to take a look at bugs in Ubuntu and try to reproduce those issues and find out more to help the developers save time before they find a fix
[17:56] <jono> in a perfect world a bug report will provide all the details necessary for a developer to produce a fix
[17:56] <jono> this is a great way in which the community can participate
[17:56] <ClassBot> MattisAwesome_ asked: Do you ever plan to add full disk encryption support to the default installer CD and not just the alternate installer?
[17:56] <jono> I am not sure about this - this is a better question for the ubuntu-devel-discuss mailing list
[17:57] <jono> https://lists.ubuntu.com/mailman/listinfo/ubuntu-devel-discuss
[17:57] <ClassBot> cb9 asked: What areas of the OS need the most testing right now?  where are you finding the most bugs?
[17:57] <jono> this is an area in which pgraner is better aligned to answer
[17:58] <pgraner> jono, back
[17:58] <jono> part of what we are trying to achieve with the new approach to QA is being able to provide a better visibility on what needs testing and areas of focus
[17:58] <jono> hey pgraner
 cb9 asked: What areas of the OS need the most testing right now?  where are you finding the most bugs?
[17:58] <jono> pgraner, ^
[17:58] <pgraner> sorry folks weather
[17:58] <pgraner> id say kernel, installer & unity
[17:58] <pgraner> for starters
[17:59] <pgraner> ..
[18:00] <ClassBot> Klau3 asked: Do you have plans to add an 'Restor bootloader' on the Ubuntu installation CD - http://goo.gl/DABww
[18:00] <jono> I haven't heard specific plans around this
[18:00] <jono> this would be a good question for cjwatson
[18:01] <ClassBot> RevSpecies116 asked: With the different versions on Ubuntu being supported at any one time, does it get a bit repetitive to test a package for the same things across the builds of Ubuntu?
[18:01] <jono> I think this makes the release management of Ubuntu difficult
[18:01] <jono> for which skaet is a total legend, as our resident Ubuntu Release Manager
[18:02] <jono> if you ever see skaet in a bar, buy her a glass of wine :-)
[18:02] <pgraner> +1
[18:02] <jono> one of the challenges that we do face is releases being delayed because of issues in the derivs
[18:02] <jono> skaet strives to ensure that the testing is applied to all the release that share components
[18:02] <jono> I think this is an area we want to streamline in the future
[18:03] <jono> I think we should organize a Q+A with skaet in the future on this topic
[18:03]  * jono is mean for volunteering her :-)
[18:03] <jono> anything else to add, pgraner?
[18:03] <pgraner> thats why we are automating
[18:04] <pgraner> its takes the guess workout
[18:04] <pgraner> and gives us a better level confidence
[18:05] <pgraner> we look at manual testing as the exception where automation doesn't work or in not appropriate
[18:05] <pgraner> ..
[18:06] <pgraner> jono, next question?
[18:06] <ClassBot> Sandman_ asked: When will an PPA for systemd be available for testing? (sorry if this also is not very QA)
[18:06] <jono> I have no idea
[18:06] <jono> any idea pgraner?
[18:07] <pgraner> jono, as far as I know we have no plans
[18:07] <pgraner> community may step up and make one available
[18:07] <ClassBot> maco asked: there are 96,452 open bugs. Do you think we'll avoid hitting 100K by the time Oneiric releases?
[18:08] <pgraner> Nope
[18:08] <pgraner> We are the main reporting point for most upstream projects we ship
[18:08] <pgraner> I just don't see avoiding that in the near future
[18:08] <jono> agreed, I don't think the number of open bugs is an indicator of failure or successful, I think it is an indicator of the popularity of Ubuntu and the ease of filing defects
[18:09] <jono> so I am sure we will exceed 100,000
[18:09] <pgraner> the issue is how to make upstreams looks at our bug tracker
[18:09] <pgraner> and use it as part of their workflow
[18:09] <jono> I think pgraner will probably agree, but we have to accept the reality that we have too many bugs and not enough hands to triage and respond to them, and part of this new QA initiative is to deal with that problem
[18:10] <pgraner> jono, amen brother!
[18:10] <jono> I will be expecting the new head on my team to work extensively with the community to handle many of these bugs and increase our throughput and how enjoyable the triage experience is for community members
[18:10]  * jono high-fives pgraner
[18:10] <jono> :-)
[18:10] <jono> btw, before we go on
[18:11] <jono> I just want to take one minute to say a huge thanks to pgraner - he stepped back from leading the kernel team for a few months to entirely assess and build a strategy around reviving QA in Ubuntu
[18:11] <jono> he has done an *epic* job and it will have lasting benefits for Ubuntu
[18:11] <jono> so if you see him in a bar, buy him a bottle of Jack or something :-)
[18:11] <pgraner> jono, aww jono, this won't get me to buy you a beer dude
[18:11] <jono> dammit
[18:12] <jono> was worth a shot :-)
[18:12] <pgraner> :)
[18:12] <pgraner> next question!
[18:12] <ClassBot> RevSpecies116 asked: Is fixing 'Papercuts' tedious or rewarding (or both ;))?
[18:12] <jono> I would say it is rewarding
[18:12] <jono> the great thing about Ubuntu is that everyone can put their brick in the wall
[18:12] <jono> everyone can help bring Free Software to the masses
[18:13] <jono> and one thing that we have always tried to do is make the first few experience of contributing really easy
[18:13] <pgraner> this big thing is it allows people to focus on discrete bits of work easily
[18:13] <jono> we want everyone to feel welcome and empowered to contribute to Ubuntu
[18:13] <jono> exactly
[18:13] <jono> the papercuts scheme and the bitesize bugs campaigns, of which you will be seeing a lot of in the 11.10 cycle, are great on-ramps to get new folks started and feeling great about being part of our community
[18:14] <jono> the idea is that you can pick and choose tasks to work on and in the process grow your skills and get to know our community
[18:14] <jono> for the vast majority of people this is a hugely rewarding process
[18:14] <jono> alright folks, we are out of questions
[18:14] <jono> we have 15mins left
[18:15] <jono> further questions?
[18:15] <jono> to participate, this is how you ask a question:
[18:15] <jono> 1. Join #ubuntu-classroom-chat
[18:15] <jono> 2. Ask a question by typing 'QUESTION' and then your question:
[18:15] <jono> e.g:
[18:15] <jono> QUESTION: What is happening with foo?
[18:16] <jono> looks like we might be done
[18:16] <jono> no more questions
[18:16] <jono> alright, let's wrap it
[18:16] <jono> thanks everyone!
[18:16] <jono> and thanks pgraner
[18:16] <pgraner> Thanks!
[18:22] <ClassBot> There are 10 minutes remaining in the current session.
[18:27] <ClassBot> There are 5 minutes remaining in the current session.
[18:32] <ClassBot> Logs for this session will be available at http://irclogs.ubuntu.com/2011/05/27/%23ubuntu-classroom.html
[20:02] <mohan1411> #ubuntu-classroom-chat