[13:34] <veger> I added a feature request, see bug 791823, could someone set it the importance to WishList?
[13:34] <ubot4`> Launchpad bug 791823 in evolution (Ubuntu) (and 1 other project) "Closing opened subfolders after moving a message (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/791823
[13:35] <pedro_> veger, done
[13:36] <veger> thanks
[13:38] <stlsaint> if i were to triage bugs from other ubuntu variants, IE: Kubuntu, edubuntu, lubuntu, would that work still count towards making membership?
[13:43] <pedro_> stlsaint, as long as being done in LP, yes
[13:47] <stlsaint> pedro_: ok thanks
[13:50] <pedro_> you're welcome
[13:53] <veger> As I am kinda new (and still waiting for a mentor), could someone show me some pointer so I can help with the evolution bug day?
[13:53] <veger> I read the wiki page already
[13:59] <njin> hello, why if i launch hugday list i've got Assertion Error?
[14:12] <pedro_> veger, just ask here in the channel , there's plenty of people willing to help :-)
[14:12] <pedro_> njin, hey!, it works fine here, are you using the version from bzr ?
[14:13] <pedro_> bzr branch lp:ubuntu-qa-tools , there is the latest version , that works fine for me
[14:13] <njin> pedro_. hello, yes
[14:13] <njin> uhm, no i'm not using that
[14:13] <pedro_> njin, probably was the links, could you try now? i've fixed the links on the page
[14:13] <njin> i'm trying now
[14:14] <pedro_> bugs were listed with 'launchpad.net/blah' instead of 'bugs.launchpad.net/blah'
[14:14] <njin> pedro_: ok
[14:14] <veger> pedro_: so, I should pick a bug from the page and take a look at it according to the notes aboven the list?
[14:15] <pedro_> veger, yes, exactly that
[14:16] <pedro_> veger, you can also pick any bug from the lp page of that product : https://bugs.launchpad.net/ubuntu/+source/evolution
[14:16] <pedro_> not all the bugs are listed in the wiki page, cause there's *quite* a lot of them
[14:16] <veger> ok, I'll take a look to see whether I can be of any help with one of the bugs
[14:29] <njin> bug 769229 closed because reportr unsubscribed
[14:29] <ubot4`> Launchpad bug 769229 in evolution (Ubuntu) "evolution hang when using imap (affects: 1) (heat: 4)" [Medium,Invalid] https://launchpad.net/bugs/769229
[14:29] <njin> pedro_:^^
[14:31] <pedro_> njin, that's ok, we need a backtrace and the reporter didn't provide it...
[14:38] <njin> bug 780400 reassigned to xorg to collect data (hotkey not working)
[14:38] <ubot4`> Launchpad bug 780400 in xorg (Ubuntu) "Unable to start Evolution from keyboard (affects: 1) (heat: 8)" [Undecided,Incomplete] https://launchpad.net/bugs/780400
[14:50] <njin> bug 781197 reassigned and request if experiencing more crashes, request to reinstall evolution -data-server
[14:50] <ubot4`> Launchpad bug 781197 in evolution-data-server (Ubuntu) "evolution crashed with SIGSEGV in camel_partition_table_lookup() (affects: 1) (heat: 10)" [Undecided,Incomplete] https://launchpad.net/bugs/781197
[14:51] <njin> pedro_: sorry i'm starting hugday... promise ^^
[14:54] <pedro_> njin, remember to close the bugs at the wiki page too
[14:55] <njin> ok
[15:08] <njin> hello, can someone tell me where is cookies.sqlite, search cannot found it !
[15:09] <roadmr> njin: find ~ -iname cookies* , I see a couple under .mozilla/firefox/xxxxxx.default/ and .thunderbird/xxxxxx.default/
[15:10] <njin> roadmr.thanks
[15:27] <jibel> njin, locate is your friend too:
[15:27] <jibel> locate cookies.sqlite
[15:27] <njin> jibel: thanks
[15:35] <veger> the hugday tool from ubuntu-qa-tools gives an 'AssertionError:'. The bzr version seems to work better. Does the (official) package need an update?
[15:46] <veger> so i confirmed bug 790014, should I add a upsteam report as well. Or is it finished and should I make the report on the wiki page green (indicated it has been processed)?
[15:46] <ubot4`> Launchpad bug 790014 in evolution (Ubuntu) "index says there is an unread message, but in fact there is no mesage (affects: 2) (heat: 10)" [Undecided,Confirmed] https://launchpad.net/bugs/790014
[15:50] <pedro_> veger, that sounds like a duplicate
[15:50] <veger> oh
[15:50] <pedro_> could be bug https://bugzilla.gnome.org/show_bug.cgi?id=577542
[15:50] <ubot4`> Gnome bug 577542 in Mailer "Incorrect unread count displayed" [Major,New]
[15:50] <pedro_> https://bugzilla.gnome.org/show_bug.cgi?id=627059
[15:50] <ubot4`> Gnome bug 627059 in BugBuddyBugs "Unread message(s) shown in folder view though there are none in folder" [Normal,Unconfirmed]
[15:51] <pedro_> there's a few about unread count at the upstream bug tracker
[15:51] <veger> I did not check LP for duplicate report as well
[15:52] <pedro_> on LP : bug 365140
[15:52] <ubot4`> Launchpad bug 365140 in evolution (Ubuntu) (and 1 other project) "Evolution displays folder as unread even though all mail in it is read (affects: 8) (dups: 2) (heat: 11)" [Low,Triaged] https://launchpad.net/bugs/365140
[15:52] <pedro_> feel free to mark it as a duplicate and set the wiki page as green :-)
[15:52] <pedro_> thanks for helping veger!
[15:53] <veger> ok I will do that, thanks for your help as well :)
[15:53] <veger> next time I'll try and find duplicates as well
[15:54] <veger> pedro_: another question: do I need to change the status from Confirmed (to Invalid) after marking the bug as duplicate?
[15:56] <pedro_> veger that doesn't really matter , just leave the old status (confirmed)
[15:56] <veger> ok
[16:49] <roadmr> pedro: I confirmed bug 776972, should I set both affected projects to confirmed? Also, I think it should be importance: high (accessibility of core application - can't really maximize on a netbook in non-english languages)
[16:49] <ubot4`> Launchpad bug 776972 in evolution (Ubuntu) (and 1 other project) "Can't maximise evolution (affects: 1) (heat: 138)" [Undecided,New] https://launchpad.net/bugs/776972
[16:56] <pedro_> roadmr, i've seen that before in netbook remix, probably is a duplicate
[16:56] <pedro_> roadmr, i don't think it's a high importance bug though, the application works, only the maximise doesn't correctly
[16:57] <pedro_> medium or low depending on the quantity of users affected
[16:57] <roadmr> pedro_: I'll dive into evolution bugs, see if I can find a dupe
[16:57] <pedro_> looks like another of the nice side effects of bug https://bugzilla.gnome.org/show_bug.cgi?id=267787
[16:57] <ubot4`> Gnome bug 267787 in Miscellaneous "Evolution is unusable in 800x600 or 1024x768" [Normal,New]
[16:58] <roadmr> pedro_: yep, that gnome bug looks like it
[16:59] <pedro_> bug 23810
[16:59] <ubot4`> Launchpad bug 23810 in evolution (Ubuntu) (and 2 other projects) "Evolution is unusable in 1024x768 (affects: 65) (dups: 22) (heat: 375)" [Low,Triaged] https://launchpad.net/bugs/23810
[16:59] <pedro_> that's the one tracking it at lp
[16:59] <roadmr> pedro_: importance: medium instead of high, I agree, part of the window is not usable but it's only 4 pixels (in french at least)
[17:00] <pedro_> roadmr, you can mark it as dup of that one and then raise the importance of the master to Medium
[17:00] <roadmr> whoa, so it's been around for quite a while :)
[17:02] <roadmr> pedro_: done with the duping but I can't set importance :( (no bugcontrol) could you please help with that?
[17:02] <pedro_> njin, don't forget to add comments to the bugs when you change the status/importance :-)
[17:03] <njin> ok
[17:03] <veger> oh... I did not change the importance (well I personally cannot do that), should I do this before moving on to the next bug?
[17:03] <pedro_> roadmr, done! :-)
[17:03] <roadmr> thanks pedro_ !
[17:03] <pedro_> you're welcome, thanks for helping!
[17:04] <pedro_> veger, you can ask in the channel for someone to set the importance for you, just give a little explaining on the why changing it and will do it
[17:04] <veger> I understand, my question was more like: it is required? :)
[17:05] <veger> if so, i'll revisit the previous bugs I looked at
[17:06] <pedro_> veger, yes the idea is to also set the right importance for those bugs were there's enough info to determine it
[17:06] <brendand> veger - it get's you karma :)
[17:06] <brendand> this bug is annoying and in a core application, so i think 'medium'
[17:06] <brendand> https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/779398
[17:06] <ubot4`> Launchpad bug 779398 in evolution (Ubuntu) "horizontal preview bar (affects: 1) (heat: 134)" [Undecided,Confirmed]
[17:07] <brendand> it's stuff like that which is why i use thunderbird
[17:07] <brendand> doesn't save the ui adjustments :/
[17:07] <yofel> the importance should generally be set as soon as possible, and you get some exercise in deciding on the right importance :)
[17:09] <brendand> should i raise an upstream bug? i haven't seen anything matching that in gnome bugzilla
[17:09] <veger> bug 778194, I think the importance is low, as it does not really influence evolution and there is an easy work-around: just kill the application...
[17:09] <ubot4`> Launchpad bug 778194 in evolution (Ubuntu) (and 1 other project) "Evolution does not quit if operations are pending (affects: 1) (heat: 6)" [Undecided,Confirmed] https://launchpad.net/bugs/778194
[17:09] <pedro_> i think i've seen that preview pane somewhere...
[17:10] <pedro_> brendand, bug 777340
[17:10] <ubot4`> Launchpad bug 777340 in evolution (Ubuntu) (and 1 other project) "Previw pane does keep it last position (affects: 1) (heat: 161)" [Low,Triaged] https://launchpad.net/bugs/777340
[17:10] <pedro_> and there's a typo in the title
[17:11] <brendand> pedro_ thanks, i'll dupe the other one
[17:12] <pedro_> brendand, you're welcome, thanks for helping!
[17:12] <pedro_> veger, yeah low seems ok
[17:12] <roadmr> wow, either pedro is very, very familiar with evolution bugs, or we're sucking at looking for duplicates beforehand :( heheh
[17:12] <pedro_> veger, did you send it upstream? :-)
[17:13] <pedro_> veger, please don't forget to put a link to the bug in launchpad, so the upstream maintainers can have a look to it if there's more info from users
[17:13] <veger> pedro_: yes I did as I could not find a similar report upstream
[17:13] <brendand> roadmr - well, the previw wouldn't have helped find it :)
[17:13] <pedro_> haha indeed
[17:13] <veger> I added the link at the 'see also' field, as my previous upstream report got that one added by another user
[17:14] <pedro_> veger, awesome, it's great you're doing that, thanks a lot :-)
[17:14] <veger> pedro_: could you set the importance? :)
[17:14] <brendand> sometimes i find it amazing how such different language can be used to describe the exact same bug
[17:14] <pedro_> veger, doing it now and i'll change the importance to Triaged
[17:17] <veger> pedro_: ok, thanks
[17:23] <veger> bug 781851 seems to be a request to me, so it should have a wishlist importance I suppose?
[17:23] <ubot4`> Launchpad bug 781851 in evolution (Ubuntu) "evolution 2.32.2 no longer allows changing keyboard shortcuts (affects: 1) (heat: 251)" [Undecided,New] https://launchpad.net/bugs/781851
[17:24] <veger> unless it was unintentional and indeed is a bug...
[17:29] <hggdh> veger, assume it was unintentional (unless the changelog states it was taken out)
[17:30] <veger> ok, I'll check the changelog
[17:32] <veger> ok, it is a bug :)
[17:33] <veger> before submitting it upstream, I suppose I need to check whether it is a packinging problem?
[17:35] <arand> veger: Often best to, people can get noyyed if you ask them to solve others' messes ;)
[17:36] <veger> arand: agree! :) Any hint on how I could check this?
[17:37] <arand> Build from source, commonly.
[17:37] <bdmurray> pedro_: desktopcouch is not a desktop team package right?
[17:38] <veger> building evolution from source? heh... I'll try...
[17:38] <arand> veger: In the case ov evolution, that can be a pain, but still.. You may want to test updated packages as well.
[17:38] <arand> veger: unstable/oneiric
[17:39] <pedro_> bdmurray, nope , that's being maintained by the online folks (ubuntu one hackers i think)
[17:40] <pedro_> veger, no need to , editing the xml file is an old workaround to change the shorcuts , better to open an enhancement request for that in the upstream BTS not sure if they're going to implement it though but we cannot decide for them :-P
[17:41] <veger> pedro_: an enhancement request like 'please add a configuration option to configure keyboard shortcuts'?
[17:42] <pedro_> yeah something like that
[17:42] <veger> ok, i'll do that
[17:42] <pedro_> thanks!
[17:48] <veger> pedro_: could you change the importance to wishlist?
[17:51] <pedro_> veger, done!
[17:51] <veger> thanks
[17:51] <brendand> this is a pretty bad localisation bug
[17:51] <brendand> https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/754128
[17:51] <ubot4`> Launchpad bug 754128 in evolution (Ubuntu) "Evolution shows 24 hour time when locale shows 12 hour time (affects: 1) (heat: 6)" [Undecided,Confirmed]
[17:51] <brendand> should be at least medium
[19:37] <brendand> hggdh - thanks.
[19:37] <brendand> i also got the upstream bug for it : https://bugzilla.gnome.org/show_bug.cgi?id=567870
[19:37] <ubot4`> Gnome bug 567870 in Mailer "Evolution mail list ignores locale settings when displaying date / time" [Normal,Unconfirmed]
[19:38] <hggdh> brendand, perfect, mind adding the upstream bug?
[19:40] <berdario> hello... I don't want to bother anyone but, I was wondering...
[19:41] <berdario> since I reported a bug several months ago, and nobody looked at it... until a triager passed by, flagged it as "incomplete", and asked me to reproduce it once again
[19:41] <hggdh> berdario, hello. Instead of worrying about bothering us, just shoot your question/doubt ;-)
[19:41] <berdario> if this bug would've been a strange bug... like something related to my configuratio or my hardware... that would've been fine
[19:41] <berdario> but this was a quite simple UI bug
[19:41] <hggdh> berdario, can you give us the bug # (type in 'bug #####', where #### is the bug number)
[19:42] <berdario> bug 647632
[19:42] <ubot4`> Launchpad bug 647632 in evolution (Ubuntu) "Find in text message doesn't warn about no matching found (affects: 1) (heat: 6)" [Low,New] https://launchpad.net/bugs/647632
[19:42] <berdario> I understand that this is a voluntary effort
[19:42] <berdario> (like for me reporting the bug, after all)
[19:43] <berdario> but isn't flagging it as "incomplete", when the triager could've reproduced it on his own, somewhat a bad practice?
[19:44] <berdario> especially since, after some days, an "incomplete" bug automatically expires, and thus it's "partly lost" (ok, nothing really gets ever lost... it's everything still there on launchpad...)
[19:45] <pedro_> berdario, nope is not a bad practice
[19:45] <pedro_> you're welcome to send it upstream though since you can reproduce the issue
[19:45] <pedro_> upstream being bugzilla.gnome.org product evolution
[19:45] <hggdh> berdario, well, generically yes. But this was most probably pedro on a script, working on bugs that had been opened for a long time
[19:46] <berdario> yes, I see that pedro is handling most of the evolution bugs
[19:46] <berdario> (and unfortunately evolution has been quite neglected upstream since months/years)
[19:46] <hggdh> actually you should say that almost nobody but pedro is working on the evo bugs
[19:46] <hggdh> (in other words... help is welcome ;-)
[19:47] <pedro_> berdario, they are quite responsive
[19:47] <pedro_> i usually get a answer to bugs i've filed there
[19:47] <pedro_> it takes time to fix those, yes, but at least you're getting a response
[19:48] <pedro_> they work on things like crashes first and then fix some other important bugs
[19:48] <berdario> yes, but I installed natty only very recently... I find it difficult to get more involved with bug triaging :P (besides, now I don't use evolution anymore)
[19:48] <berdario> yes
[19:49] <berdario> I remember also reporting another (actually, more than 1) bugs about evolution
[19:49] <berdario> unfortunately I got stuck when trying to get a valgrind log
[19:49] <berdario> (valgrind itself was crashing... talk about yak-shaving )
[19:49] <pedro_> heh running evo in valgrind that's really painful :-P
[19:49] <berdario> I was thinking...
[19:50] <berdario> all the hardware bugs *should* have an "hardware" tag, right?
[19:50] <berdario> I mean... bugs depending on some particular kernel module
[19:51] <berdario> (I'm just brainstorming)
[19:52] <berdario> nope... I was just thinking that maybe that script that hggdh was talking about... could be improved to skip certain kind of bugs, given some tags that these bugs have
[19:53] <berdario> but by looking at 3/4 old bugs... I don't see enough meaningful tags for this purpose
[19:54] <brendand> hggdh - did do
[19:55] <veger> bug 411528 reports a problem with manpages, I tried to reproduce it by running mandb -c and I do get some problems, but not the described problem with the evolution manpage. Should I set the bug to FixReleased as it seems to be fixed along the route (the report is quite old)
[19:55] <ubot4`> Launchpad bug 411528 in evolution (Ubuntu) "evolution bad symlink in man1 (affects: 1) (heat: 7)" [Low,Confirmed] https://launchpad.net/bugs/411528
[19:56] <hggdh> berdario, not really for the hardware tag -- it would not mean much, given that most of the kernel bugs we have deal with haradware
[19:57] <hggdh> and... for the record... last time I ran evo under valgrind... it took 15 min for evo to finish initialising
[19:57] <berdario> hggdh: yes, and obviously the kernel should be unrelated to the bugs affecting evolutin
[19:57] <hggdh> :-)
[19:58] <berdario> afk for dinner
[19:58] <charlie-tca> veger: without knowing when it was fix released, unless you are using Oneiric, close it as invalid with a comment that it is fixed by an unknown fix
[19:59] <charlie-tca> veger: this one - https://wiki.ubuntu.com/Bugs/Responses#Bugs%20resolved%20after%20update%20or%20config%20change
[20:00] <veger> charlie-tca: thanks, I will do that
[20:00] <charlie-tca> Thanks for helping with bugs. It really is appreciated!
[20:02] <veger> no problem, it is kinda fun and this bugday I (finally) had time to join
[20:04] <JoshuaL> Someone who can take a look at bug 780479, its importance is high and the reporter wonders if there are any updates
[20:04] <ubot4`> Launchpad bug 780479 in ubuntu "missing debug symbols for hardy (affects: 1) (heat: 166)" [High,Incomplete] https://launchpad.net/bugs/780479
[20:05] <dingurt> so what is this channel for, exactly?
[20:06] <JoshuaL> dingurt, bug triaging
[20:06] <hggdh> dingurt, helping people work on bugs (procedures, processes, etc)
[20:10] <Ampelbein> JoshuaL: I don't know who is responsible for ddebs.ubuntu.com, maybe try asking pitti or cjwatson?
[20:10] <JoshuaL> Ampelbein, k
[20:13] <braiam> is the bug 593436 informative?
[20:13] <ubot4`> Launchpad bug 593436 in langpack-locales (Ubuntu) "12-hour clock not available in Latin Spanish locale (affects: 4) (heat: 31)" [Undecided,Incomplete] https://launchpad.net/bugs/593436
[20:14] <braiam> s/informative/enough informative
[20:16] <dingurt> ah, ok... thanks.
[21:06] <kille3> Ummm, how should I report a strange bug: When installing Ubuntu/Lubuntu (those I have tested) to HP G62 Laptop and the wlan is set off from manual button in keyboard, installation will freeze to start. If you install using non graphical alternate install cd, Ubuntu will freeze to logo (as when you try to install Ubuntu from cd/usb stick). What information I should mention and how I can be sure the bug is not found by other?
[21:27] <njin> kille3: https://bugs.launchpad.net/ubiquity/+bug/766292
[21:28] <ubot4`> Launchpad bug 766292 in casper (Ubuntu) (and 1 other project) "natty not starting with ati card (affects: 2) (heat: 14)" [Undecided,New]
[21:29] <njin> kille3: or choose  http://www.google.com/search?client=ubuntu&channel=fs&q=site%3Abugs.launchpad.net+evolution+window+too+large&ie=utf-8&oe=utf-8#hl=it&client=ubuntu&channel=fs&sa=X&ei=pPHnTcmiK4-3tgfiut26Cg&sqi=2&ved=0CBUQBSgA&q=site%3Abugs.launchpad.net+hp+62&spell=1&bav=on.2,or.r_gc.r_pw.&fp=c4ea062e8ae53d28&biw=1366&bih=649
[21:30] <njin> kille3: sorry this is right  http://www.google.com/search?client=ubuntu&channel=fs&q=site%3Abugs.launchpad.net+evolution+window+too+large&ie=utf-8&oe=utf-8#sclient=psy&hl=it&client=ubuntu&channel=fs&source=hp&q=site:bugs.launchpad.net+hp+62&aq=f&aqi=&aql=&oq=site:bugs.launchpad.net+hp+62&pbx=1&bav=on.2,or.r_gc.r_pw.&fp=c4ea062e8ae53d28&biw=1366&bih=649
[21:33] <kille3> There seems not to be reported my bug. I have integrated graphic card. Or if those who have problems with ati card are blaming the wrong? Maybe they have set the wlan off too? Once you have installed and ran ubuntu you can install some drivers that fixes the problem...
[21:35] <kille3> I even tested "my wlan theory", I did: 1. Run Ubuntu before installing the driver 2. Turn wlan off -->  Ubuntu crashed.