=== bdmurray changed the topic of #ubuntu-bugs to: Ubuntu Bug Squad - next meeting 7/14/11 | http://wiki.ubuntu.com/BugSquad | Documentation: http://wiki.ubuntu.com/HelpingWithBugs | Want to report a bug? Read https://help.ubuntu.com/community/ReportingBugs | User support (not related to triage) is in #ubuntu
[02:51] <braiam> I want to debug alacarte but there is no debug symbols available, what I should use?
[02:52] <braiam> I need to build the alacarte package with the debug options?
[03:03] <yofel> braiam: unless the package provides it's own debug package we keep the debugging symbols in a seperate repository, see https://wiki.ubuntu.com/DebuggingProgramCrash
[03:05] <braiam> yofel: I already do that, but there is 'seriously' no debuggin simbols
[03:07] <yofel> braiam: from what I see alacarte is a python package, you don't need debugging packages for python applications
[03:07] <braiam> but the bug 524844 are closed because that
[03:07] <ubot4> Launchpad bug 524844 in alacarte (Ubuntu) "alacarte crashed with TypeError in on_menu_tree_cursor_changed() (affects: 4) (heat: 7)" [Medium,Invalid] https://launchpad.net/bugs/524844
[03:09] <yofel> uh... no idea what pedro_ intended there, you would need to talk to him when he's here
[03:09] <yofel> the trace says:
[03:09] <yofel>  Traceback (most recent call last):
[03:09] <yofel>    File "/usr/lib/pymodules/python2.6/Alacarte/MainWindow.py", line 387, in on_menu_tree_cursor_changed
[03:09] <yofel>      menu_path = menus.get_path(iter)
[03:09] <yofel>  TypeError: iter should be a GtkTreeIter
[03:10] <yofel> which is a full trace already
[03:10] <yofel> braiam: I'll reopen the bug
[03:11] <braiam> ok. :)
[03:13] <braiam> btw, the bug is old, but it still happen in the resent versions, I should attach my own apport crash report?
[03:16] <yofel> braiam: if you're not totally sure you have the same bug (with the exact same backtrace) you should file a new bug. If possible add exact steps how to reproduce the crash to the report
[05:34] <penalvch> micahg: Just wanted to get back to you https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/728778 I'll reverse the Invalid status exactly what you mentioned, how apport for flash does not apply and the issue should be forwarded to Mozilla upstream. The issue is most likely fixed w/ the since updated Flash, but good to keep good triaging procedures. :)
[05:34] <ubot4> Launchpad bug 728778 in flashplugin-nonfree (Ubuntu) (and 1 other project) "adobe flash player plugin always crashes on youtube (affects: 22) (dups: 3) (heat: 124)" [Undecided,Invalid]
[05:51] <penalvch> micahg: I'll also stick to my knitting (LibreOffice/OpenOffice). :D
[13:28] <somethinginteres> hi all, I'm waiting for a response to this question on the Banshee IRC channel but perhaps someone who is around could offer ubuntu specific advice. I've been asked to install the "debug symbols" package of Banshee to help debug a problem but I've no idea what to do after I have the package installed in terms of providing relevant information. Please see: https://bugzilla.gnome.org/show_bug.cgi?id=652300#c5
[13:28] <ubot4> Gnome bug 652300 in general "Unhandled Exceptions in DatabaseTrackListModel.Reload(Hyena.Data.IListModel): NullReferenceException and System.IndexOutOfRangeException: Array index is out of range." [Normal,Needinfo]
[13:33] <njin> somethinginteres: https://wiki.ubuntu.com/DebuggingBanshee
[13:35] <somethinginteres> njin: thanks I've already done all that stuff debug logs are attatched but they seem to be asking for more, wanting me to install "banshee-dbg" etc
[14:00] <njin> somethinginters: sudo apt-get install banshee-dbg and run banshee-dbg from terminal, reproduce the bug and attach the generated log
[16:06] <hggdh> somethinginteres: you actually run banshee from the command line, not banshee-dbg. The -dbg (or -dbgsym) packages only contain the symbols
[16:07] <somethinginteres> hggdh: so if I have the -dbg package installed and just run "banshee --debug > debug.log" the extra information (provide by the debug symbols) will make it into the log file?
[16:07] <hggdh> somethinginteres: you also may need more -dbg/dbgsym packages
[16:07] <hggdh> somethinginteres: probably, looging at the log you provided suggests so
[16:08] <somethinginteres> hggdh: suggests that I would need more?
[16:08] <hggdh> somethinginteres: no, I did not see any symbol from other libraries
[16:09] <hggdh> somethinginteres: but YMMV... you have to try and see
[16:09] <somethinginteres> hggdh: OK.  I note that on the Ubuntu wiki there's  a "list-symbols-packages-v2.sh" for finding out what -dbg packages you may need but I couldn't get it work by just running "bash list-symbols-packages-v2.sh banshee"
[16:10] <hggdh> somethinginteres: yeah... I am still to look at this script. I updated it sometime ago, but it does not seem to be working anymore
[16:10] <hggdh> sorry
[16:11] <hggdh> and I am traveling in a few, will not have time to look at it before I board
[16:11] <somethinginteres> hggdh: that's OK hopefully I don't need any extra.
[16:12] <somethinginteres> hggdh: I've now just got to try and get the program to crash. It's seemingly random I couldn't work out what was causing it so I'm hoping it just --happens--
[16:17] <hggdh> somethinginteres: good luck ;-)
[16:18] <somethinginteres> hggdh: thanks for the help!
[20:30] <CarlFK> duh... how do I search to see if  a bug has been reported?
=== yofel_ is now known as yofel
[22:59] <njin> hello, can someone triage bug 787488 ? thanks
[22:59] <ubot4> Launchpad bug 787488 in ubuntu "natty install problem: package vlan is missing (affects: 2) (heat: 233)" [Undecided,New] https://launchpad.net/bugs/787488
[23:53] <braiam> oddly, I hit this link on a mail, and lp can't found the bug https://bugs.launchpad.net/bugs/709365
[23:53] <ubot4> braiam: Error: Bug #709365 is private.
[23:57] <penguin42> yeh odd the GUI doesn't find it at all