[14:05] <jack_> ping. i have 13 waiting on me atm with 3 out of SLA. looks like im going to be pretty busy today. is it cool if i stay out of the phone queue until my tickets are under control?
[15:13] <BugeyeD> jack_: fine by me :)
[15:14] <jack_> oh shit. thats where that message disappeared to haha
[15:14]  * jack_ feels dumb