[14:05] ping. i have 13 waiting on me atm with 3 out of SLA. looks like im going to be pretty busy today. is it cool if i stay out of the phone queue until my tickets are under control? [15:13] jack_: fine by me :) [15:14] oh shit. thats where that message disappeared to haha [15:14] * jack_ feels dumb === jack_ is now known as hi_im_jack_im_fr === milleja464 is now known as milleja46