| === k1l_ is now known as k1l | ||
| vibhav | does irclogs.ubuntu.com log PMs | 14:22 |
|---|---|---|
| ppq | vibhav: no, technically that's impossible, only freenode could do that (of course it doesn't) | 14:23 |
| vibhav | ok | 14:23 |
| vibhav | thanks | 14:23 |
| lubotu2 | In #ubuntu-cn, sikao_lfs1 said: !who is your name | 15:51 |
| lubotu2 | In #ubuntu-cn, Jakalala said: !who is your dady | 15:52 |
| vibhav | !who is your name | 15:57 |
| vibhav | what is the canonical irc channel | 16:54 |
| vish | vibhav: for which topic? | 16:56 |
| vibhav | just for knowing | 16:57 |
| vish | vibhav: they have their own private irc network, only for canonical employees | 16:57 |
| vibhav | #canonical does not work | 16:57 |
| vibhav | #test | 16:57 |
| vish | vibhav: thats a channel on freenode, as it says in that channel's topic it has been moved, might be an old remnant | 16:59 |
| vibhav | ok | 17:00 |
| vibhav | thanks | 17:00 |
| charlie-tca | I need help adding a #xubuntu specific factoid to ubottu | 23:20 |
| charlie-tca | factoid should be !nothelping | 23:20 |
| charlie-tca | Please do not disrupt the channel with off-topic subjects. If you are not using Xubuntu, you are not helping this user. | 23:20 |
| rww | charlie-tca: !nothelping-#xubuntu is <reply> Please do not... | 23:21 |
| charlie-tca | okay, I will try that | 23:21 |
| rww | although that seems redundant with our !offtopic factoids, assuming there's one for #xubuntu that mentions #xubuntu-offtopic | 23:21 |
| rww | (also, I use Debian. Can I not help users now ;)? | 23:21 |
| charlie-tca | We have several people telling users they can't be helped because the person is not running Xubuntu. We would prefer they not even answer in that case | 23:23 |
| charlie-tca | We have one that mentions #xubuntu-offtopic, but would like one that tells you not to tell our users you don't run Xubuntu | 23:23 |
| charlie-tca | If help == "I don't use xubuntu, so I don't know any answers. I use Debian." | 23:24 |
| charlie-tca | Then, no, that is not helping | 23:24 |
| rww | ah | 23:24 |
| rww | over in #ubuntu, I generally throw !guidelines and its "When helping, be helpful" header at them. | 23:24 |
| m4v | the factoid should be more clear then, the way is worded, sounds as "you can't help if you aren't using xubuntu" | 23:24 |
| rww | ^ | 23:25 |
| charlie-tca | That's very direct to the user as stated | 23:25 |
| charlie-tca | If your response is you are not using Xubuntu, you can not help. correct | 23:25 |
| charlie-tca | If they help is called"I don't use this", then no, your help is not wanted. | 23:26 |
| rww | How about this: !behelpful is <reply> As our !guidelines say, "When helping, be helpful". If you're not familiar with the question being asked, let someone else handle it instead of making offtopic comments or jokes. | 23:26 |
| rww | s/question being asked/issue at hand/ | 23:28 |
| charlie-tca | That would be good, too | 23:28 |
| charlie-tca | I would be happy that instead | 23:28 |
| charlie-tca | We need to get a handle on this one quickly, though. telling users what you use instead of Xubuntu is not helping at all for us. | 23:29 |
| rww | !behelpful is <reply> As our !guidelines say, "When helping, be helpful". If you're not familiar with the issue at hand, let someone else handle it instead of making !offtopic comments or jokes. | 23:29 |
| ubottu | I'll remember that, rww | 23:29 |
| charlie-tca | Thank you, rww | 23:29 |
| rww | I also note that for corner cases, the IRC Guidelines' command to obey operator directives is useful :) | 23:29 |
| charlie-tca | yes, I brought that up, too | 23:30 |
| charlie-tca | I knew someone else would be better than me with wording it. | 23:33 |
| charlie-tca | with growth comes pain, I guess | 23:34 |
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