[14:22] <vibhav> does irclogs.ubuntu.com log PMs
[14:23] <ppq> vibhav: no, technically that's impossible, only freenode could do that (of course it doesn't)
[14:23] <vibhav> ok
[14:23] <vibhav> thanks
[15:57] <vibhav> !who is your name
[16:54] <vibhav> what is the canonical irc channel
[16:56] <vish> vibhav: for which topic?
[16:57] <vibhav> just for knowing
[16:57] <vish> vibhav: they have their own private irc network, only for canonical employees
[16:57] <vibhav> #canonical does not work
[16:57] <vibhav> #test
[16:59] <vish> vibhav: thats a channel on freenode, as it says in that channel's topic it has been moved, might be an old remnant
[17:00] <vibhav> ok
[17:00] <vibhav> thanks
[23:20] <charlie-tca> I need help adding a #xubuntu specific factoid to ubottu
[23:20] <charlie-tca> factoid should be !nothelping
[23:20] <charlie-tca> Please do not disrupt the channel with off-topic subjects. If you are not using Xubuntu, you are not helping this user.
[23:21] <rww> charlie-tca: !nothelping-#xubuntu is <reply> Please do not...
[23:21] <charlie-tca> okay, I will try that
[23:21] <rww> although that seems redundant with our !offtopic factoids, assuming there's one for #xubuntu that mentions #xubuntu-offtopic
[23:21] <rww> (also, I use Debian. Can I not help users now ;)?
[23:23] <charlie-tca> We have several people telling users they can't be helped because the person is not running Xubuntu. We would prefer they not even answer in that case
[23:23] <charlie-tca> We have one that mentions #xubuntu-offtopic, but would like one that tells you not to tell our users you don't run Xubuntu
[23:24] <charlie-tca> If help == "I don't use xubuntu, so I don't know any answers. I use Debian."
[23:24] <charlie-tca> Then, no, that is not helping
[23:24] <rww> ah
[23:24] <rww> over in #ubuntu, I generally throw !guidelines and its "When helping, be helpful" header at them.
[23:24] <m4v> the factoid should be more clear then, the way is worded, sounds as "you can't help if you aren't using xubuntu"
[23:25] <rww> ^
[23:25] <charlie-tca> That's very direct to the user as stated
[23:25] <charlie-tca> If your response is you are not using Xubuntu, you can not help. correct
[23:26] <charlie-tca> If they help is called"I don't use this", then no, your help is not wanted.
[23:26] <rww> How about this: !behelpful is <reply> As our !guidelines say, "When helping, be helpful". If you're not familiar with the question being asked, let someone else handle it instead of making offtopic comments or jokes.
[23:28] <rww> s/question being asked/issue at hand/
[23:28] <charlie-tca> That would be good, too
[23:28] <charlie-tca> I would be happy that instead
[23:29] <charlie-tca> We need to get a handle on this one quickly, though. telling users what you use instead of Xubuntu is not helping at all for us.
[23:29] <rww> !behelpful is <reply> As our !guidelines say, "When helping, be helpful". If you're not familiar with the issue at hand, let someone else handle it instead of making !offtopic comments or jokes.
[23:29] <charlie-tca> Thank you, rww
[23:29] <rww> I also note that for corner cases, the IRC Guidelines' command to obey operator directives is useful :)
[23:30] <charlie-tca> yes, I brought that up, too
[23:33] <charlie-tca> I knew someone else would be better than me with wording it.
[23:34] <charlie-tca> with growth comes pain, I guess