/srv/irclogs.ubuntu.com/2011/07/26/#ubuntu-bugs.txt

=== kentb is now known as kentb-out
evfoolping mvo08:01
mvohey evfool!08:11
evfoolquick question about bug 436981: you mention that we should use software-center's wording, but I have checked s-c's code but that also seems to be using the aptdaemon conflict dialog widget08:13
ubot4Launchpad bug 436981 in update-manager (Ubuntu) "update-manager language unintuitive (affects: 2) (heat: 7)" [Medium,Triaged] https://launchpad.net/bugs/43698108:13
evfoolmvo^08:13
evfoolcould you please check when you'll have the time and let me know if I have overlooked something, but probably the wording should be updated in aptdaemon08:14
mvoevfool: yeah, you are right08:14
mvoevfool: I guess what I wanted to say is that we need to be consistent, back then (2009) u-m was using synaptic as its backend08:14
mvoevfool: so now that we have the common aptdaemon backend we need to change it there of course :)08:15
evfoolmvo: thanks, then I'm reassigning it to aptd and will try to find a better wording08:15
mvothanks, much appricated evfool!08:16
brendandmvo - i always wondered why there were two backends :)08:27
mvobrendand: historical reasons, the synaptic one can probably go by now08:47
evfoolmvo: can't update with update-manager on oneiric, I get package does not exist dialogs with details like "Package [dbus.String(u'libgtkspell3-0')] isn't available" ... any idea?08:54
mvoevfool: oh, reproducable? or was this just a one-off thing?08:58
evfool100% repro, can't update at all... after unchecking the package, I get the same for another package from the list, and so on08:59
mvoprobably some background update happend while u-m was open, I think aptdaemon needs to send out a "stuff changed" signal08:59
mvoevfool: if you close/reopne its gone I presume?08:59
evfoolmvo: yes, I had this since last week, thought it's something only temporary, and have restarted many time, but it's still there09:00
evfoolmaybe I'll try updating again with apt-get upgrade and see if I get this tomorrow09:00
mvoevfool: oh, in this case hold on09:01
mvoevfool: that is really odd09:01
mvoevfool: and you said its for a bunch of different packages?09:01
mvoevfool: or always the same one?09:01
evfoolseems like the dbus string isn't converted to standard string09:01
evfoolmvo: it's for all packages I have tried, tried with 3-4, and have 283 in the list, so I don't want to try it for all of them :)09:02
mvoyeah, that sounds like hte problem, let me try to reproduce with the latest code09:02
brendandmvo - do you have any notion what might be going on with this bug? https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/81294909:42
ubot4Launchpad bug 812949 in update-manager (Ubuntu) "horizontal resize (make it smaller) is limited to the extent of the list box (affects: 1) (heat: 10)" [Medium,Triaged]09:42
brendandi tried looking at it a bit myself, but it just seems strange09:43
brendandit's probably some problem with packing, i just hope it's not a gtk3 issue (though I haven't seen it elsewhere)09:43
mvobrendand: I'm not sure I fully understand the bug description, but I see odd resize behavior as well, I would bet that its something with the old glade file that got converted to gtkbuilder09:46
brendandmvo - when you try to resize horizontally (from either side), you can't drag any further then the edge of the list box09:48
jmburgessThis is horribly delayed (my computer died, and I left the charger at work. woops) but thanks micahg and charlie-tca for your help!  Charlie nominated bug 784379 for natty, but do I need to do anything else as far as the SRU process?  Should I tell them to follow the SRU Procedure?11:21
ubot4Launchpad bug 784379 in gtk2-engines-oxygen (Ubuntu) "Oxygen-gtk style fails to load with Emacs (affects: 5) (heat: 24)" [Undecided,Fix released] https://launchpad.net/bugs/78437911:21
yofeljmburgess: from a triaging procedure the bug is done, but yes, now someone has to go through the SRU procedure and prepare a debdiff and testcase11:43
jmburgessyofel: Ok so I feel like I should tell them that...correct?11:43
yofelIf someone of them wants to do it and doesn't know about the procedure it would be nice if you could point them to it - esp. since someone already tried to build a package11:44
jmburgessyofel: great thanks I'll point them in the right direction!11:45
MoLE_I think that bug 715438 is ready to be triaged if a bug squad member has time.  It's tagged regression-release.11:48
ubot4Launchpad bug 715438 in linux (Ubuntu) "hermes-I wireless interface will not associate with open access point (affects: 25) (dups: 2) (heat: 78)" [Undecided,Confirmed] https://launchpad.net/bugs/71543811:49
jmburgessHow do you remove a package that a bug affects in launchpad? for example bug 815274 affects NULL project...how would I remove that?11:54
ubot4Launchpad bug 815274 in ubuntu (and 1 other project) "Blackscreen when playing video/audio file Intel 82852/855GM Integrated (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/81527411:54
yofeljmburgess: not possible, that's what NULL is for11:56
yofelalthough there does seem to be some progress on bug 8090211:58
ubot4Launchpad bug 80902 in launchpad "Can't target bug report from project to distribution, or vice versa (affects: 12) (dups: 9) (heat: 132)" [High,In progress] https://launchpad.net/bugs/8090211:58
=== pedro__ is now known as pedro_
jmburgessyofel: gotcha thanks!12:10
jmburgessI think these two are ready to be marked as triaged. Bug 81348 and bug 814787. They are needs-packaging bugs so they already have wishlist importance13:54
ubot4Launchpad bug 81348 in nautilus (Ubuntu) "nautilus very slow if connection to network shares is lost (heat: 1)" [Low,Invalid] https://launchpad.net/bugs/8134813:54
ubot4Launchpad bug 814787 in ubuntu "[needs-packaging] openstack-dashboard (affects: 1) (dups: 1) (heat: 16)" [Wishlist,New] https://launchpad.net/bugs/81478713:54
roadmrjmburgess: you sure about 81348? looks like it's missing a digit (the one linked is old and closed since 2007)13:56
jmburgessSorry 81348 should be bug 81384813:57
ubot4Launchpad bug 813848 in ubuntu "[needs-packaging] apitrace (affects: 1) (heat: 6)" [Wishlist,New] https://launchpad.net/bugs/81384813:57
roadmrjmburgess: did you search for existing or RFP/ITP in Debian for these two packages?14:04
hggdhjmburgess: needs-packaging is a *workflow* "bug". They should not be touched by triagers, unless the workflow is respected14:06
hggdhjmburgess: see https://wiki.ubuntu.com/Bugs/HowToTriage#Special_types_of_bugs14:08
hggdhjmburgess: you may have lost the last two chat entries for you, I will repeat them:14:09
hggdh09:04:37      roadmr | jmburgess: did you search for existing or RFP/ITP in Debian for these two packages?14:09
hggdh09:06:32       hggdh | jmburgess: needs-packaging is a *workflow* "bug". They should not be touched by triagers, unless the workflow is respected14:10
jmburgesshggdh: I followed the needs packaging bugs steps.  Checked all debian bug tracker and package list14:15
roadmrhggdh: so is it best if we leave those alone? I was about to set them to triaged (just waiting on RFP/ITP confirmation from jmburgess)14:16
jmburgessThe last step says mark the bug as triaged and add the tag needs-packaging14:16
hggdhjmburgess: I see no comment stating no ITP/RFP found (for example)14:19
hggdhroadmr: usually it is better to leave them alone if you are starting on triage14:20
bdmurraymvo: have you see bug 800910?14:20
ubot4Launchpad bug 800910 in linux (Ubuntu Oneiric) (and 5 other projects) "Kernel Upgrade forces removal of grub-efi due to missing recommends entry (affects: 6) (dups: 1) (heat: 123)" [Undecided,Fix released] https://launchpad.net/bugs/80091014:20
jmburgessOh ok I didn't know I was supposed to comment.  Ill comment then14:20
hggdhroadmr: chances of doing the wrong thing are pretty good ;-)14:20
roadmrhggdh: ok, I'll follow some needs-packaging bugs to get a feel for the process before touching them :)14:20
yofeljmburgess: just leave the bugs as they are for now, or talk to the MOTU team before touching them14:21
pedro_morning folks14:22
roadmrre! pedro_14:22
hggdhroadmr, jmburgess: for reference, the checks are described in https://wiki.ubuntu.com/UbuntuDevelopment/NewPackages (and yofel is correct)14:22
hggdh!er pedro_14:22
ubot4Factoid 'er pedro_' not found14:22
mvobdmurray: no, let me check14:24
jmburgesshggdh: gotcha thanks. Should we change the needs packaging bugs section of the howto triage wiki then?14:24
jmburgessBecause the wiki says to mark as triaged after you've done all those steps14:27
hggdhjmburgess: they already state they should be left alone (perhaps not as clear), last sentence of first paragraph under "Special Types of Bugs"14:27
hggdh"Unless a triager is familiar with the specific process in question, adjustments to these bugs are likely to be problematic. "14:28
jmburgessAs usual...read all directions before you start gets me again14:30
jmburgessThanks hggdh for your help14:30
hggdhjmburgess: thank you for helping.14:31
hggdhBut I think I will add some clarifications there...14:31
hggdhjmburgess: and please do not feel bad -- I think *all* of us got down through the same slippery path ;-)14:32
hggdhRedSingularity: you were looking for me the other day -- I am now here ;-)14:37
yofelcurious: anyone going to DS?14:39
hggdhDS == Desktop Summit?14:40
yofelyep14:40
hggdhpedro_: ^ ?14:40
pedro_yofel, i'm  going there and a few folks from the desktop team as well14:41
yofelk, I'll probably go, so let's see whom I'm going to meet :)14:43
pedro_cool :-)14:43
hggdhand... (late, but so what) buen dia pedro_14:44
pedro_moi moi hggdh14:46
yofeloh right, good morning pedro_ ^^14:46
hggdh:-)14:50
jmburgessSorry to keep bugging you guys...im new to this but marking bug 809047 as fix released is correct right? The original reporter said that he hasn't had the problem in two weeks and was probably due to an update he did15:09
ubot4Launchpad bug 809047 in ubuntu "Suspend works with pm-suspend, but not with FN+F4 (affects: 1) (heat: 221)" [Undecided,New] https://launchpad.net/bugs/80904715:09
charlie-tcajmburgess: correct. Has anyone shown you the standard repsponses?15:11
charlie-tcaA good comment for that is https://wiki.ubuntu.com/Bugs/Responses#Bugs_resolved_after_update_or_config_change15:11
jmburgessYeah I found those...I'm just making sure fix released is correct thanks15:12
charlie-tcayes, it is correct for that, although invalid can also be used, since you don't know what fixed it.15:13
charlie-tcajmburgess: thank you for hanging in here. Learning this stuff can be difficult.15:14
jmburgessCharlie-tca: yeah I figured invalid is more accurate cause I don't actually know exactly why it magically started working again15:21
jmburgessCharlie-tca: and no problem...I don't have the time to really get into dev so I figured this is one way to help out.15:22
=== deryck is now known as deryck[lunch]
=== bambee_ is now known as bambee
RedSingularityhggdh: I think that was about bugsquad membership.  You were correct though, I was able to renew on my own.  Thanks buddy :)16:27
paultagRedSingularity: haha fail!16:30
RedSingularitypaultag: ohh look who it is!  You son'uva'gun man!16:30
paultagRedSingularity: :)16:31
RedSingularitypaultag: hey, not as bad as the time I thought you were in Central time16:31
paultagRedSingularity: yeah man, seriously. That was all sorts of messed up16:32
RedSingularityLOL indeed it was ;)16:32
=== deryck[lunch] is now known as deryck
ropetin™2@™™£¡™£123/quit17:46
om26er_how do i report touchpad related issues ??18:03
om26er_what should I do so that it gets the attention of the right people18:03
jmburgessWill apport-collect work for the person who's not the original bug reporter?18:05
hggdhjmburgess: apport-collect will work for anyone -- but they better match the issue18:12
hggdhom26er_: it depends if it is kernel or desktop-related18:14
om26er_hggdh, I believe it to be driver bug, the cursor will sometimes move up and down, will unmaximize windows like its acting as a multi-touch surface18:15
om26er_sudo modprobe -r psmouse; sleep 2; sudo modprobe psmouse18:15
om26er_makes it normal again :/18:15
hggdhom26er_: sounds like kernel, then. Open the bug, and ping #ubuntu-kernel18:16
* hggdh gets a system lock when doing a rmmod psmouse...18:16
om26er_hggdh, doing now, thx :)18:17
=== tuos is now known as tuomasjjrasanen
jmburgesshggdh: its bug 814323.  Seems like andreas (the second to last commenter) is having the same issue.18:26
ubot4Launchpad bug 814323 in linux (Ubuntu) "The laptop does not suspend anymore (affects: 4) (heat: 26)" [Undecided,Confirmed] https://launchpad.net/bugs/81432318:26
hggdhjmburgess: (still loading the page) it is important to note that bugs involving kernel should be opened by each person having an issue. Unless the hardware is absolutely identical (and package versions also), we should not add to another's bug18:28
* hggdh goes look at the bug now18:28
hggdhjmburgess: so, what did you want to do there? kernel bugs had a different flow18:32
hggdhand this seems to be a case where identical hardware is not really needed :-)18:32
hggdhs/had a different/have a different/18:33
jmburgesshggdh: so im reading the kernel bug triage wiki18:33
jmburgessI guess the next step is to ask them to test with the upstream mainline kernel18:34
jmburgessOoo there is a response already set for suspend/resume issues. Yes!18:39
jmburgessJust realized andreas had vmware player installed, the original reporter has virtualbox installed.  They are diff problems correct?18:44
hggdhjmburgess: they *may* be, difficult to know from the stratosphere. But it sounds that the mods loaded by either are affecting the suspend/resume, so the cause may be related18:52
hggdhjmburgess: I am not sure there is anything else to be done there. Now a kernel person should come in and decide on a route of action18:53
jmburgessYeah i mean i bet its more than a coincidence that two virt software have the same problem and be completely different.18:53
hggdhheh. I would not bet, but I agree that sounds related18:54
jmburgessIll go ask in ubuntu-kernel18:54
xteejxHey guys19:47
dtchen'lo19:47
xteejxThat was a bit quick :)19:47
xteejxYou canonical guys seem to be on top of everything recently :D19:48
dtchen(I'm not a Canonical person, but sure.)19:48
xteejxOops, thought you wre Daniel Chen no matter :)19:48
dtchenI am, and I'm not a Canonical person. :)19:48
xteejxlol just a very visible volunteer then :)19:49
xteejxAnyway, bug 816145, anyone able to take a second look for me please, I've upstreamed it, I guess there's nothing fo for it Ubuntu-wise right?19:50
ubot4Launchpad bug 816145 in linux (Ubuntu) (and 1 other project) "Atheros AR5001 wireless card "wireless is disabled by hardware switch" (affects: 4) (dups: 1) (heat: 16)" [High,Triaged] https://launchpad.net/bugs/81614519:50
xteejx*nothing else to do for it19:50
dtchenthat's correct.19:50
xteejxGreat, thank you19:51
xteejxHate this bug so much, I need bigger shoes :P19:51
dtchenI carry all sorts of workaround usb ath9k-based devices just in case I run into those situations.19:52
xteejxWifi dongles?19:52
dtchenindeed19:52
xteejxI think for the time being it'd be a good idea to invest in one19:52
xteejxAny personal recommendations?19:53
dtchenany that use ath9k or ath9k_htc19:53
xteejxhtc? That's not HTC as in Hero, Desire, Wildfire is it?19:54
dtchene.g., I have a couple lower-end Netgears19:54
xteejxI see19:54
dtchen"description:    Atheros driver 802.11n HTC based wireless devices"19:54
xteejxI don't suppose there's an easy way to find out which driver a dongle would use is there without buying it first? :(19:55
dtchenI normally try and get the usb id(s)19:55
xteejxOk cool, so usb id + Google = happy wifi19:56
xteejxI'll get on that now19:56
xteejxThanks :)19:56
dtchenyw19:56
dtchenalso, linuxwireless.org has a bit of a database, but it's not exhaustive19:56
xteejxCheers I'll have a look19:57
MoLE_I think that bug 715438 is ready to be triaged if a bug squad member has time.  It's tagged regression-release.21:05
ubot4Launchpad bug 715438 in linux (Ubuntu) "hermes-I wireless interface will not associate with open access point (affects: 25) (dups: 2) (heat: 78)" [Undecided,Confirmed] https://launchpad.net/bugs/71543821:05
dtchenMoLE_: would you mind reproducing the symptom using the latest Oneiric kernel?21:08
dtchen(Ubuntu 3.0.0-7.8-generic 3.0.0)21:08
MoLE_dtchen, happy to do so.21:11
MoLE_dtchen, so just run another attempt at connecting and apport-collect?21:11
dtchenMoLE_: no need to run apport-collect afterward yet. We'll attempt to confirm the symptom with both Oneiric's latest kernel and the latest vanilla kernel.21:12
MoLE_ok, I'll update.21:13
=== yofel_ is now known as yofel
MoLE_dtchen, confirmed on 3.0.0.7-8 and bug report updated.21:22

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