| rmcbride | Dephenom: the systems in quesiton were only just restarted before I spoke to you a while ago | 00:24 |
|---|---|---|
| Dephenom | rmcbride, ahh, oh | 00:24 |
| rmcbride | Dephenom: so they may have a 36 hour queue to work through | 00:24 |
| rmcbride | though I shouldn't think it would take nearly that long to catch up | 00:25 |
| Dephenom | no problems, im off to bed in a bit anyway, just hope i have it by tomorrow night :P | 00:25 |
| rmcbride | Dephenom: there will be more people about in a few hours, we'll get it sorted. Thanks for your patience | 00:27 |
| somethinginteres | hi all, against what package should I file a wishlist bug regarding the Ubuntu One website? Ubuntu One on Launchpad lists a number of projects. Thanks | 09:57 |
| fagan | somethinginteres: ubuntuone-servers | 10:24 |
| somethinginteres | fagan: thank you | 10:25 |
| karni | I need help with translation ;) "Braucht recht lang für up und downloads. Sonst Ne geile Sache." the first sentence I understand. | 10:41 |
| fagan | karni: google translate? | 10:41 |
| karni | fagan: srsly.. ? | 10:41 |
| karni | fagan: You think I would paste it here before using google translate? | 10:41 |
| fagan | karni: hahah yeah I just looked at what google translate came out with | 10:42 |
| karni | fagan: Ne cool thing else. ;) | 10:42 |
| fagan | karni: if its german id say ask a german | 10:43 |
| fagan | ;) | 10:43 |
| fagan | I love that google translate can translate korean to english perfectly but still messes up on other languages. | 10:44 |
| fagan | (ive seen some gamers that use it since SC2 is huge in korea) | 10:45 |
| karni | fagan: Ok, I will. Tell me who's German here ;] | 10:46 |
| fagan | karni: I dont know any germans other than dholbach on the community team | 10:49 |
| karni | fagan: good enough! | 10:49 |
| fagan | karni: :: | 10:49 |
| fagan | :) | 10:49 |
| duanedesign | and daniel is on vacation | 10:58 |
| fagan | duanedesign: damn we ran out of germans | 10:59 |
| duanedesign | :) | 10:59 |
| fagan | I wonder if my team is still on the sprint in AR | 11:01 |
| * fagan thought it was just for a week | 11:01 | |
| duanedesign | came across this tweet over the weekend. @UbuntuOne bit.ly/qQgQ2D #UbuntuOne as a plug-in drive of a web Desktop. | 11:03 |
| duanedesign | karni: aha, you have already been doing some tickets this morning :) | 11:15 |
| karni | duanedesign: yes, thanks :) | 11:15 |
| fagan | duanedesign: is there a lot about the new android client? | 11:16 |
| duanedesign | karni: i left my browser window open from last night. So i just tried to send you a ticket that you already 'resolved' :P | 11:16 |
| duanedesign | fagan: i see quite a bit of positive comments. | 11:17 |
| karni | duanedesign: hehe np :) and yes :) | 11:17 |
| fagan | duanedesign: thats a great sign :) | 11:17 |
| * fagan sorts payroll | 11:18 | |
| karni | fagan: some. few complaints (often user come back and say "oh it's working nvm"), quite many positive comments, feature requests. | 11:18 |
| fagan | karni: feature requests are always nice to see | 11:18 |
| karni | fagan: yes. however, majority of them is what I already have on my own wishlist. ;) | 11:19 |
| fagan | karni: :) | 11:19 |
| karni | duanedesign: interesting stuff, that tweet | 11:21 |
| duanedesign | karni: yeah it sounds like he might be making something pretty cool | 11:22 |
| karni | duanedesign: he was parsing the webiste! now that we have more APIs, this can get interesting. | 11:22 |
| duanedesign | :D | 11:23 |
| duanedesign | aquarius: came across this over the weekend http://t.co/r82Atpc | 11:28 |
| aquarius | duanedesign, ya, the bloke linked to it from his askubuntu question http://askubuntu.com/questions/54185/ubuntu-one-oauth-login-from-php/54799#54799 | 11:29 |
| fagan | The idea of mounting u1 sounds a bit funny to me | 11:30 |
| ralsina | good morning ubuntuone! | 11:44 |
| fagan | morning ralsina | 11:46 |
| ralsina | hi fagan! | 11:47 |
| ralsina | fagan: is it a holiday today in the UK? | 11:48 |
| fagan | ralsina: is but im on a swap | 11:48 |
| ralsina | fagan: ok. | 11:51 |
| nessita | good morning everyone! | 12:02 |
| DiegoSarmentero | nessita, ralsina hi | 12:02 |
| karni | hi nessita ! | 12:02 |
| nessita | hi karni, DiegoSarmentero | 12:03 |
| ralsina | Hola DiegoSarmentero! | 12:11 |
| Dephenom | duanedesign or rmcbride, I have now got the album, but it has been added to the cloud twice, so I have two copies of it, and I have only paid for one, not complaining, just seems a bit strange if you know what I mean. | 12:11 |
| duanedesign | Dephenom: glad to hear you received the album | 12:13 |
| somethinginteres | hi all. Ubuntu One/WebDav - possible? | 12:14 |
| duanedesign | hello somethinginteres | 12:14 |
| duanedesign | somethinginteres: not currently but it is a feature that has been talked about quite a bit | 12:14 |
| duanedesign | somethinginteres: so their is a chance it could be added in the future | 12:15 |
| somethinginteres | duanedesign: thanks. If there's a bug report relating to it I'd be happy to add my use-case | 12:15 |
| evanton | any chance to compile the ubuntu one client from source for further use on another Linux distribution? | 12:16 |
| duanedesign | somethinginteres: looks like it is bug #396725 | 12:17 |
| ubot4 | Launchpad bug 396725 in ubuntuone-servers "Needs WebDAV support (affects: 23) (dups: 1) (heat: 91)" [Wishlist,Triaged] https://launchpad.net/bugs/396725 | 12:17 |
| somethinginteres | duanedesign: thanks | 12:20 |
| mandel | Morning! | 12:21 |
| eyhaszewin | heyup, I don't suppose anyone here could help with a U1 music store downloading problem | 12:22 |
| Dephenom | eyhaszewin, duanedesign is your man on that ;) | 12:22 |
| eyhaszewin | thanks | 12:24 |
| ralsina | fagan: I need you to please try to confirm bug #818773 | 12:26 |
| ubot4 | Launchpad bug 818773 in ubuntuone-client (Ubuntu) "Credentials Problem in ubuntuone (oneiric) (dup-of: 818339)" [Undecided,New] https://launchpad.net/bugs/818773 | 12:26 |
| ubot4 | Launchpad bug 818339 in ubuntuone-control-panel (Ubuntu) "UbuntuOne control panel can't retrieve credentials (affects: 3) (dups: 1) (heat: 20)" [Undecided,Confirmed] https://launchpad.net/bugs/818339 | 12:26 |
| mandel | nessita, ralsina: I need one more with the following branch: https://code.launchpad.net/~verterok/ubuntuone-client/tritcask-win-compat/+merge/69725 | 12:30 |
| fagan | ralsina: cool | 12:30 |
| fagan | ralsina: ill need to reinstall oneiric my install is broken at the moment | 12:33 |
| nessita | mandel: I'll take it! | 12:33 |
| mandel | nessita: sweet thx! | 12:35 |
| mandel | nessita: I'm doing the other review | 12:35 |
| nessita | mandel: ack | 12:35 |
| mandel | nessita, ralsina: super nice review that fixes most aq tests except one.. will fix that one in a diff branch, I will open a bug with that failing tests and assign it to me | 12:45 |
| mandel | branch is: https://code.launchpad.net/~mandel/ubuntuone-client/fix-aq-tests-windows/+merge/69997 | 12:46 |
| mandel | ralsina: ^ | 12:46 |
| nessita | mandel: try to seek a chicharra review and one from me | 12:46 |
| mandel | nessita: sure | 12:46 |
| ralsina | For questions about configglue's config file paths, the person to ask is pindnga, right? | 12:47 |
| nessita | ralsina: it depends, what do you need to know? | 12:48 |
| ralsina | nessita: it's about this traceback: https://pastebin.canonical.com/50512/ | 12:49 |
| ralsina | basically, it's guessing paths, getting unicode from xdg, then using os_helper.path_exists on them, and it triggers an assert | 12:50 |
| ralsina | ok, not os_helper, but ubuntuone.platform.path_exists | 12:51 |
| nessita | ralsina: we should handle that in our end... | 12:51 |
| ralsina | nessita: yes, I just wanted to know what configglue expects to provide it accordingly | 12:52 |
| nessita | ralsina: do you have the latest trunk running there? | 12:52 |
| ralsina | nessita: as of last night | 12:53 |
| nessita | ralsina: weird, I fixed the windows xdg implemetation so it returns byte paths | 12:54 |
| ralsina | nessita: I can re-check, then | 12:55 |
| nessita1 | ralsina: where is the .conf file taken from? | 12:55 |
| mandel | me | 13:00 |
| fagan | me | 13:01 |
| nessita1 | me | 13:03 |
| DiegoSarmentero | me | 13:05 |
| nessita1 | ralsina, dobey, stand up? | 13:06 |
| ralsina | me | 13:06 |
| nessita1 | mandel: go | 13:07 |
| mandel | DONE: review for https://code.launchpad.net/~verterok/ubuntuone-client/tritcask-win-compat/+merge/69725 proposed fix-aq-tests-windows fore review | 13:07 |
| mandel | TODO: bug 817567 and bug 802498. Fix file shelf since it is using os.rename | 13:07 |
| mandel | BLOCKED: no | 13:07 |
| mandel | next: fagan | 13:07 |
| nessita1 | DONE: sprint | 13:07 |
| nessita1 | TODO: half day off, catch up with emails, land branch that fixes tests in windows. | 13:07 |
| nessita1 | BLOCKED: nopes | 13:07 |
| nessita1 | NEXT: DiegoSarmentero | 13:07 |
| ubot4 | Launchpad bug 817567 in ubuntuone-client "Windows: can_write and access have the same implementation (affects: 1) (heat: 6)" [High,Triaged] https://launchpad.net/bugs/817567 | 13:07 |
| ubot4 | Launchpad bug 802498 in ubuntuone-client "Error when doing a partial commit on windows (affects: 1) (heat: 6)" [High,Triaged] https://launchpad.net/bugs/802498 | 13:07 |
| nessita1 | (oops! | 13:07 |
| nessita1 | bad enter) | 13:07 |
| DiegoSarmentero | DONE: | 13:07 |
| DiegoSarmentero | Move all the Titles and Subtitles into the Wizard Pages (Bug #817144) | 13:07 |
| DiegoSarmentero | TODO: | 13:07 |
| DiegoSarmentero | Fix Tests. | 13:07 |
| DiegoSarmentero | BLOCKED: | 13:07 |
| DiegoSarmentero | No. | 13:07 |
| fagan | DONE | 13:07 |
| fagan | *Payroll | 13:07 |
| fagan | TODO | 13:07 |
| fagan | * Try to reproduce a bug for ralsina | 13:07 |
| fagan | Blocked | 13:07 |
| ubot4 | Launchpad bug 817144 in ubuntuone-windows-installer "Move all the Titles and Subtitles into the Wizard Pages (affects: 1) (heat: 28)" [Undecided,In progress] https://launchpad.net/bugs/817144 | 13:07 |
| fagan | * nope | 13:07 |
| fagan | go ralsina I think | 13:08 |
| ralsina | I have terrible lag today | 13:08 |
| * fagan got 2 skips so lost track | 13:08 | |
| ralsina | nessita: with ubuntuone-client revno 1082 (current) I get unicode from load_config_paths('ubuntuone') | 13:08 |
| ralsina | but that comes from my installed xdg, so I don't know | 13:09 |
| ralsina | DONE: sprint, published a new bundle. TODO: merge my pending branches from the sprint, fix bug #800376, BLOCKED: no | 13:09 |
| ubot4 | Launchpad bug 800376 in ubuntuone-windows-installer "Add "syncing your computer to the cloud" page to the installer (affects: 1) (heat: 7)" [High,In progress] https://launchpad.net/bugs/800376 | 13:09 |
| dobey | me | 13:13 |
| dobey | λ DONE: initial shim code | 13:14 |
| dobey | λ TODO: finish initial shim | 13:14 |
| dobey | λ BLCK: None. | 13:14 |
| mandel | dobey: hello! how is it going? | 13:17 |
| dobey | mandel: hi, ok i guess :P | 13:18 |
| mandel | dobey: is the move all things going ok? I suppose is kind of a boring 'job', isn' it? | 13:19 |
| dobey | yeah, it's pretty much boring | 13:19 |
| dobey | and there are some things that need a little more thought on my part, but i also need to make the shim work, and get packaging stuff done too. | 13:20 |
| mandel | dobey: ouch… that does not sound good at all, we do you need to finish the shim? | 13:21 |
| dobey | to write the code :) | 13:22 |
| dobey | i should have it working today though. | 13:23 |
| * fagan break | 13:28 | |
| ralsina | If anyone told me anything in the last hour, start again, because I just nuked my 8-month backlog ;-) | 13:47 |
| dobey | ralsina: that's what she said | 13:49 |
| ralsina | nessita: I was telling you earlier that xdg.BaseDirectory.load_config_paths was returning unicode, but that's from my installed xdg, so maybe that's the problem? | 13:51 |
| nessita | ralsina: maybe, can you please remove your installed xdg and try using pyxdg + what we have in trunk? | 13:51 |
| nessita | ralsina: latest instructions about xdg are in the wiki page | 13:51 |
| ralsina | nessita: sure | 13:52 |
| ralsina | nessita: thx | 13:53 |
| ralsina | nessita: confirmed that it doesn't happen with xdg installed as the wiki says | 14:00 |
| nessita | ralsina: that's great news! | 14:05 |
| nessita | mandel: what are you working on? I would like to avoid dup work from you and mw | 14:07 |
| nessita | me* | 14:07 |
| nessita | mandel: since I'm working on fixing tests | 14:07 |
| mandel | nessita: I was looking at fileshelf, becuase it was breaking when running the fsm tests that I wanted to run to fix bug https://bugs.launchpad.net/ubuntuone-client/+bug/802498 | 14:10 |
| ubot4 | Launchpad bug 802498 in ubuntuone-client "Error when doing a partial commit on windows (affects: 1) (heat: 6)" [High,Triaged] | 14:10 |
| nessita | mandel: as far as I know FileShelf is not used in windows as per our conversation in chicharra, right? | 14:10 |
| mandel | nessita: yes, it does not but some of the tests in fsm use it… I can skip those an state that it is deprecated, is way less work | 14:12 |
| nessita | mandel: yeah, I advice to do that (skip only in wid32). I would suggest not fixing anything FileShelf related and skip any failing test, and fix the partial commit bug | 14:12 |
| mandel | nessita: I'll take a look and all the failing tests related with fileshelf and skip it them with a 'Deprecated and therefore not implemented on windows' message | 14:13 |
| ralsina | nessita: bug #819316 | 14:14 |
| ubot4 | Launchpad bug 819316 in ubuntuone-control-panel "On Windows: Folder name is passed as unicode, should be bytes (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/819316 | 14:14 |
| nessita | mandel: yes, please mention that FileShelf is in particular deprecated | 14:14 |
| nessita | ralsina: thanks | 14:14 |
| mandel | nessita: ok | 14:14 |
| nessita | dobey: have you hear back about gnome-keyring not working in O? | 14:31 |
| nessita | I've seen several reports about U1 not working, but the logs shows: | 14:31 |
| ralsina | mandel, nessita, DiegoSarmentero: can I get reviews for https://code.launchpad.net/~ralsina/ubuntuone-windows-installer/ui-come-back-to-installer/+merge/70015 | 14:31 |
| nessita | Process /usr/bin/gnome-keyring-daemon exited with status 1 | 14:31 |
| nessita | ralsina: sure! | 14:31 |
| DiegoSarmentero | ralsina, on it | 14:32 |
| ralsina | DiegoSarmentero: thanks! | 14:32 |
| ralsina | nessita: you too ;-) | 14:33 |
| ralsina | Anyone else needs a review? | 14:33 |
| nessita | ralsina: not yet, but soon (hopefully before I eod) | 14:34 |
| dobey | nessita: hear back about? not sure what you mean | 14:36 |
| dobey | oh | 14:36 |
| nessita | dobey: I recal someone entered in our internal channel asking about U1 not authenticating users | 14:37 |
| nessita | recall* | 14:37 |
| dobey | nessita: i don't know if that is fixed or not, but there is a bug for it | 14:37 |
| nessita | dobey: would you please point me to it? | 14:37 |
| dobey | nessita: but that was only happening for totally fresh install i think | 14:37 |
| dobey | nessita: let me find it yes :) | 14:37 |
| dobey | nessita: bug #813755 | 14:37 |
| ubot4 | Launchpad bug 813755 in gnome-keyring (Ubuntu) "gnome-keyring-daemon fails to start as it can't get capabilities (affects: 28) (dups: 4) (heat: 84)" [Undecided,Confirmed] https://launchpad.net/bugs/813755 | 14:37 |
| nessita | dobey: thanks a lot! | 14:38 |
| DiegoSarmentero | ralsina, it looks fine... maybe I would change the local_folders part to use something like this: http://bazaar.launchpad.net/~ubuntuone-control-tower/ubuntuone-client/trunk/view/head:/ubuntuone/platform/xdg_base_directory/windows.py#L33 | 14:38 |
| nessita | DiegoSarmentero: you mean to reuse the get_special_folders function? | 14:38 |
| DiegoSarmentero | nessita, maybe not reuse it... but use: from win32com.shell import shell, shellcon and its constants | 14:39 |
| dobey | nessita: so if any of the bugs show gnome-keyring not starting, please mark as dup of that one :) | 14:39 |
| ralsina | DiegoSarmentero: hmmm let me see | 14:39 |
| nessita | DiegoSarmentero: why not reuse it? | 14:39 |
| nessita | dobey: I will | 14:39 |
| ralsina | DiegoSarmentero: sure. BTW, that made me waste 2 hours last night trying to build the bundle ;-) | 14:40 |
| DiegoSarmentero | nessita, because the functions doesn't refer to the same paths.... but it is also possible to modified the get_special_folders to cover the other cases | 14:40 |
| nessita | ralsina: why? | 14:40 |
| DiegoSarmentero | ralsina, :S | 14:40 |
| ralsina | DiegoSarmentero, nessita: I can, in a following branch, expand get_special_folders and use it from the installer | 14:41 |
| ralsina | nessita: win32com does evil things | 14:41 |
| nessita | ralsina: but we use it a lot in u1client, I think | 14:42 |
| ralsina | nessita: specifically, half of it is in site-packages/win32comext which is not a package | 14:42 |
| ralsina | nessita: yes, it's fixed now. Just mentioning it that's all :-) | 14:42 |
| nessita | ralsina: right, I'm surprised we didn't hit that before since u1client added this dep | 14:43 |
| nessita | ralsina: but is good knowing you could fix that | 14:44 |
| ralsina | nessita: yeah, specially sice it didn't even let syncdaemon start at all. But anyway, I would make the fix to use get_special_folders in a later branch since I have to work on u1-client first | 14:46 |
| ralsina | nessita: py2exe has no secrets for me now ;-) | 14:46 |
| dobey | bbiab, need lunch | 15:23 |
| ralsina | lunch here too | 15:33 |
| nessita | mandel: I'm approving https://code.launchpad.net/~mandel/ubuntuone-client/fix-aq-tests-windows/+merge/69997 | 15:36 |
| * fagan eod | 15:52 | |
| === beuno is now known as beuno-lunch | ||
| mandel | nessita: thx! | 16:40 |
| nessita | ralsina, mandel: I'm eoding for now, I will finish the fixing of test_vm tests tomorrow | 16:49 |
| mandel | nessita: ok, I'll be working on fsm then | 16:49 |
| ralsina | nessita: ok, get some rest | 16:50 |
| nessita | bye all! | 16:51 |
| === beuno-lunch is now known as beuno | ||
| dobey | ERROR:/build/buildd/pygobject-2.28.3/gi/pygi-argument.c:1860:_pygi_argument_from_g_value: code should not be reached | 18:03 |
| dobey | lovely :( | 18:03 |
| dobey | where oh where has the day gone to | 20:15 |
| DiegoSarmentero | Hi... I need some serious help with this branch: https://code.launchpad.net/~diegosarmentero/+junk/ubuntu-sso-wizardtitles :P | 20:19 |
| DiegoSarmentero | when I execute the test I obtain the following error: http://paste.ubuntu.com/656641/ | 20:19 |
| DiegoSarmentero | but I don't understand how to fix the test... I'm kind of lost with the mocks :S | 20:20 |
| DiegoSarmentero | mandel1, ping | 20:20 |
| * mandel1 looks | 20:20 | |
| === mandel1 is now known as mandel | ||
| mandel | DiegoSarmentero: agg. you could have given the url to the tests :P | 20:22 |
| mandel | DiegoSarmentero: which file is it? test_windows or test_qt_views? | 20:22 |
| DiegoSarmentero | test_windows | 20:23 |
| mandel | ok | 20:23 |
| mandel | http://bazaar.launchpad.net/~diegosarmentero/+junk/ubuntu-sso-wizardtitles/view/head:/ubuntu_sso/qt/tests/test_windows.py | 20:23 |
| mandel | DiegoSarmentero: shall we look at the first error? | 20:25 |
| mandel | DiegoSarmentero: look at http://bazaar.launchpad.net/~diegosarmentero/+junk/ubuntu-sso-wizardtitles/view/head:/ubuntu_sso/qt/tests/test_windows.py#L633 | 20:25 |
| DiegoSarmentero | mandel, http://bazaar.launchpad.net/~diegosarmentero/+junk/ubuntu-sso-wizardtitles/view/head:/ubuntu_sso/qt/tests/test_windows.py#L207 | 20:25 |
| DiegoSarmentero | mandel, ok | 20:25 |
| mandel | DiegoSarmentero: code related to the test is http://bazaar.launchpad.net/~diegosarmentero/+junk/ubuntu-sso-wizardtitles/view/head:/ubuntu_sso/qt/controllers.py#L644 right? | 20:26 |
| mandel | DiegoSarmentero: hmm I think mumble is faster :P | 20:27 |
| mandel | DiegoSarmentero: shall we? | 20:27 |
| DiegoSarmentero | mandel, yes | 20:27 |
| mandel | DiegoSarmentero: in mano a mano | 20:28 |
| verterok | ralsina, mandel: ping | 20:43 |
| verterok | unping | 20:43 |
| ralsina | verterok: ahora no te pongeo nada | 20:43 |
| mandel | verterok: !pong | 20:44 |
| verterok | ralsina, mandel: ok | 20:44 |
| verterok | :) | 20:44 |
| verterok | ralsina, mandel: which value should I use in the platform metadata we are going to send to the server? | 20:45 |
| verterok | ralsina, mandel: what are you going to send in the token request? | 20:45 |
| mandel | verterok: the info from here: http://docs.python.org/library/sys.html#sys.getwindowsversion | 20:47 |
| verterok | mandel: and for linux? | 20:47 |
| mandel | verterok: puf, out of my scope, ask the boss, ralsina :P | 20:47 |
| verterok | ralsina: ^ ? | 20:47 |
| verterok | mandel: in win32, all the info returned by that function? | 20:48 |
| mandel | yes, is a wrapped around the com one | 20:48 |
| verterok | really? all that cruft just to identify the platform...maybe I'm missing something | 20:49 |
| mandel | verterok: well, we can make it nice :) | 20:49 |
| mandel | verterok: (os, version, serice pack) like ('Windows', 'XP', 3) | 20:50 |
| mandel | is that better? | 20:50 |
| ralsina | verterok: I really need to think about it. I am expecting something like ["windows","seven","x86_64"] and ["linux","ubuntu-oneiric","x86"] | 20:50 |
| verterok | ralsina, mandel: ok | 20:51 |
| verterok | ralsina, mandel: will this "value" be available in a function provided by the platform module? | 20:51 |
| verterok | ralsina, mandel: I"m asking because it would be nice to send the same value to the filesync server | 20:51 |
| ralsina | verterok, yes, we will implement it in platorm | 20:52 |
| verterok | ralsina, mandel: I can propose a branch that use sys.platform, and you can change it later. sounds good? | 20:52 |
| verterok | ralsina, mandel: so I can move forward with the protocol stuff :) | 20:53 |
| ralsina | verterok: sure | 20:53 |
| verterok | cool, thanks! | 20:53 |
| === yofel_ is now known as yofel | ||
| * mandel away for some refreshments | 21:06 | |
| mandel | bbl | 21:06 |
| dobey | later all! | 21:12 |
| Baruch60610 | Does anyone have any idea when the cloud server will be fully functional again? Is there some Website I can go to for this info?? | 21:32 |
| beuno | Baruch60610, it should be working, what's up? | 21:34 |
| Baruch60610 | Well, it says "Our Notes and Contacts database is not responding at the moment." - and last time I logged in it was the bookmarks and something else that were out of order. | 21:35 |
| * beuno looks | 21:36 | |
| beuno | Baruch60610, let me check with our sysadmins if they see anything strange on their end | 21:37 |
| beuno | maybe a specific DB server is under load | 21:37 |
| Baruch60610 | OK. Thanks... | 21:37 |
| beuno | Baruch60610, could you let me know what email address you are registered with so I can look up your server? | 21:43 |
| Baruch60610 | Sure. It' baruch60610 (at) gmail.com. | 21:43 |
| beuno | thanks | 21:44 |
| * beuno looks it up | 21:44 | |
| beuno | hm, no results | 21:44 |
| Baruch60610 | Whoa... hold it, it's actually baruch@cpan.org. Sorry. It always take me about a half hour to sign in as I struggle to remember the correct e-mail. | 21:44 |
| beuno | could it be a different address? | 21:44 |
| beuno | np | 21:44 |
| Baruch60610 | Yes; sorry I gave you the wrong one... | 21:44 |
| beuno | there we go | 21:44 |
| beuno | ah, I see a problem, you have canceled your basic plan | 21:45 |
| beuno | Baruch60610, so we may have a bug there, if you cancel your basic plan, we're not doing the right thing | 21:45 |
| beuno | Baruch60610, give it a try now | 21:46 |
| Baruch60610 | I got timed out, think. anyway, when I tried to get into "Notes", I got "Something has gone wrong" | 21:50 |
| beuno | Baruch60610, give it another try, if it fails again, I have a more obscure way of getting some information | 21:51 |
| Baruch60610 | OK... | 21:51 |
| Baruch60610 | Trying to get into "Contacts", I also got "Something has gone wrong". The status page (https://wiki.ubuntu.com/UbuntuOne/Status) shows service disuption or outages for Notes, Contacts, and Bookmarks. | 21:53 |
| beuno | gotcha | 21:54 |
| beuno | could you view the page's source code? | 21:54 |
| beuno | there's a comment in there with an OOPS ID | 21:54 |
| beuno | I can trace that back to a specific traceback in our servers | 21:54 |
| Baruch60610 | OK, hang on... | 21:56 |
| Baruch60610 | Um, *which* page, the Status one, or the one that gave the error? | 21:57 |
| Baruch60610 | OK, here's the one where I tried to get to the Contact... <!DOCTYPE html> <!--[if IE 7 ]><html class="ie7" lang="en"><![endif]--> <!--[if IE 8 ]><html class="ie8" lang="en"><![endif]--> <!--[if (gte IE 9)|!(IE)]><!--><html lang="en"><!--<![endif]--> <head> <meta charset="utf-8" /> <script type="text/javascript"> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-6230559-1']); _gaq.push(['_tra | 21:57 |
| beuno | Baruch60610, sorry, the one that gave you the error | 21:58 |
| beuno | alternatively, you can save the page and email it over to me: martin.albisetti@canonical.com | 21:58 |
| Baruch60610 | . | 22:02 |
| beuno | Baruch60610, got it! | 22:02 |
| beuno | thanks | 22:02 |
| Baruch60610 | np | 22:02 |
| beuno | I'll need a few minutes to track this down | 22:03 |
| Baruch60610 | OK... take your time. | 22:04 |
| Baruch60610 | . | 22:08 |
| Baruch60610 | I'm just sending periods (.) so I don't time out. | 22:08 |
| Baruch60610 | . | 22:11 |
| Baruch60610 | . | 22:12 |
| Baruch60610 | . | 22:15 |
| Baruch60610 | . | 22:18 |
| Baruch60610 | beuno, I'm sorry but I need to get out of here now. I appreciate your efforts to help me. Thank you. Sorry I couldn't hang around until you figured out the problem. | 22:19 |
| beuno | Baruch60610, no worries, I'll get back to you via email | 22:19 |
| jo-erlend | oh, html on IRC looks wonderful. :) | 23:13 |
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