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| TeTeT | hggdh: hi, have you ever seen an instance lose it's public ip on euca on 11.04? We have a support case on this and a public bug 820997. I'm gathering intel on this right now :) | 21:14 |
|---|---|---|
| uvirtbot | Launchpad bug 820997 in eucalyptus "instances lose public IP" [Undecided,Confirmed] https://launchpad.net/bugs/820997 | 21:14 |
| hggdh | TeTeT: I have a dimm memory of something like that, but I do not remember the version | 21:15 |
| hggdh | earlier, I think, Maverick? | 21:15 |
| TeTeT | hggdh: I once filed a bug that after a while no addresses (private) are dealt out on Lucid, but it's different from this one | 21:16 |
| TeTeT | hggdh: hmm, we can check if the user has upgraded, might be an issue then? | 21:16 |
| hggdh | yeah, this one I remember, and was an issue on Lucid, fully resolved (as far as we could check) on Maverick | 21:16 |
| hggdh | TeTeT: it might. A full log of the instance would be nice. Losing an IP -- dhcp might also be involved | 21:17 |
| TeTeT | hggdh: from what I gathered it seems the instance was not accessible and could only be terminated | 21:18 |
| TeTeT | hggdh: lborda actually has the complete picture, he's the assigned analyst. Guess we dig through the logs and see what we find | 21:18 |
| lborda | TeTeT, hggdh : hi guys | 21:19 |
| hggdh | lborda: hello. Hum. Alo? | 21:19 |
| lborda | TeTeT, hggdh: it is eucalyptus 2.01 ubuntu version and they're running managed-novlan | 21:20 |
| TeTeT | lborda: did the user say it happened more than once over the phone? I see a comment that indicates so | 21:21 |
| TeTeT | lborda: also, are the termination requests really related to the loss of public ip? Or weren't they terminated once the address was gone | 21:22 |
| lborda | TeTeT, hggdh : yes, it is the second time in two weeks | 21:23 |
| lborda | TeTeT, hggdh : there was nobody using the servers at the time TerminateInstances() was triggered | 21:24 |
| lborda | TeTeT, hggdh : they have the nodes connected to a SAN | 21:25 |
| hggdh | lborda: we need the full logs (or, at the bare minimum, a grep of the logs on the instance) | 21:26 |
| TeTeT | lborda: do you know if they updated from 10.10 or started on 11.04? | 21:26 |
| hggdh | it should not happen (but then, we already know that, this is why it is a bug...) | 21:26 |
| TeTeT | lborda: can you push the logs and what not from the case to chinstrap? | 21:27 |
| lborda | TenKTech, hggdh : It is a fresh natty install i helped them installing it | 21:27 |
| hggdh | hum | 21:27 |
| lborda | TeTeT, hggdh : yes will do that , just a sec | 21:28 |
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| === dendro-afk is now known as dendrobates | ||
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