[21:14] <TeTeT> hggdh: hi, have you ever seen an instance lose it's public ip on euca on 11.04? We have a support case on this and a public bug 820997. I'm gathering intel on this right now :)
[21:15] <hggdh> TeTeT: I have a dimm memory of something like that, but I do not remember the version
[21:15] <hggdh> earlier, I think, Maverick?
[21:16] <TeTeT> hggdh: I once filed a bug that after a while no addresses (private) are dealt out on Lucid, but it's different from this one
[21:16] <TeTeT> hggdh: hmm, we can check if the user has upgraded, might be an issue then?
[21:16] <hggdh> yeah, this one I remember, and was an issue on Lucid, fully resolved (as far as we could check) on Maverick
[21:17] <hggdh> TeTeT: it might. A full log of the instance would be nice. Losing an IP -- dhcp might also be involved
[21:18] <TeTeT> hggdh: from what I gathered it seems the instance was not accessible and could only be terminated
[21:18] <TeTeT> hggdh: lborda actually has the complete picture, he's the assigned analyst. Guess we dig through the logs and see what we find
[21:19] <lborda> TeTeT, hggdh : hi guys
[21:19] <hggdh> lborda: hello. Hum. Alo?
[21:20] <lborda> TeTeT, hggdh: it is eucalyptus 2.01 ubuntu version and they're running managed-novlan
[21:21] <TeTeT> lborda: did the user say it happened more than once over the phone? I see a comment that indicates so
[21:22] <TeTeT> lborda: also, are the termination requests really related to the loss of public ip? Or weren't they terminated once the address was gone
[21:23] <lborda> TeTeT, hggdh : yes, it is the second time in two weeks
[21:24] <lborda> TeTeT, hggdh : there was nobody using the servers at the time TerminateInstances() was triggered
[21:25] <lborda> TeTeT, hggdh : they have the nodes connected to a SAN
[21:26] <hggdh> lborda: we need the full logs (or, at the bare minimum, a grep of the logs on the instance)
[21:26] <TeTeT> lborda: do you know if they updated from 10.10 or started on 11.04?
[21:26] <hggdh> it should not happen (but then, we already know that, this is why it is a bug...)
[21:27] <TeTeT> lborda: can you push the logs and what not from the case to chinstrap?
[21:27] <lborda> TenKTech, hggdh : It is a fresh natty install i helped them installing it
[21:27] <hggdh> hum
[21:28] <lborda> TeTeT,  hggdh : yes will do that , just a sec