=== skrewler_ is now known as skrewler === dendro-afk is now known as dendrobates === dendrobates is now known as dendro-afk === dendro-afk is now known as dendrobates === dendrobates is now known as dendro-afk === dendro-afk is now known as dendrobates === dendrobates is now known as dendro-afk === niemeyer_ is now known as niemeyer === skrewler_ is now known as skrewler === dendro-afk is now known as dendrobates [21:14] hggdh: hi, have you ever seen an instance lose it's public ip on euca on 11.04? We have a support case on this and a public bug 820997. I'm gathering intel on this right now :) [21:14] Launchpad bug 820997 in eucalyptus "instances lose public IP" [Undecided,Confirmed] https://launchpad.net/bugs/820997 [21:15] TeTeT: I have a dimm memory of something like that, but I do not remember the version [21:15] earlier, I think, Maverick? [21:16] hggdh: I once filed a bug that after a while no addresses (private) are dealt out on Lucid, but it's different from this one [21:16] hggdh: hmm, we can check if the user has upgraded, might be an issue then? [21:16] yeah, this one I remember, and was an issue on Lucid, fully resolved (as far as we could check) on Maverick [21:17] TeTeT: it might. A full log of the instance would be nice. Losing an IP -- dhcp might also be involved [21:18] hggdh: from what I gathered it seems the instance was not accessible and could only be terminated [21:18] hggdh: lborda actually has the complete picture, he's the assigned analyst. Guess we dig through the logs and see what we find [21:19] TeTeT, hggdh : hi guys [21:19] lborda: hello. Hum. Alo? [21:20] TeTeT, hggdh: it is eucalyptus 2.01 ubuntu version and they're running managed-novlan [21:21] lborda: did the user say it happened more than once over the phone? I see a comment that indicates so [21:22] lborda: also, are the termination requests really related to the loss of public ip? Or weren't they terminated once the address was gone [21:23] TeTeT, hggdh : yes, it is the second time in two weeks [21:24] TeTeT, hggdh : there was nobody using the servers at the time TerminateInstances() was triggered [21:25] TeTeT, hggdh : they have the nodes connected to a SAN [21:26] lborda: we need the full logs (or, at the bare minimum, a grep of the logs on the instance) [21:26] lborda: do you know if they updated from 10.10 or started on 11.04? [21:26] it should not happen (but then, we already know that, this is why it is a bug...) [21:27] lborda: can you push the logs and what not from the case to chinstrap? [21:27] TenKTech, hggdh : It is a fresh natty install i helped them installing it [21:27] hum [21:28] TeTeT, hggdh : yes will do that , just a sec === skrewler_ is now known as skrewler === dendrobates is now known as dendro-afk === dendro-afk is now known as dendrobates === dendrobates is now known as dendro-afk === dendro-afk is now known as dendrobates