[18:55] <airurando> evening
[18:57] <airurando> anyone about to help me with a SMTP issue?
[18:59] <airurando> moylan?
[19:56] <moylan> hi
[19:56] <moylan> airurando: looking for me?
[20:09] <airurando> ho moylan
[20:09] <airurando> sorry for delay
[20:09] <airurando> watching match
[20:09] <moylan> no worries
[20:09] <moylan> sort smtp prob?
[20:09] <airurando> wondering if you can help with this small issue.
[20:09] <airurando> not yet
[20:09] <airurando> at sisters house
[20:10] <airurando> yes the one whos data I lost
[20:10] <airurando> using thunderbird for her mail
[20:10] <airurando> all fine incoming
[20:10] <moylan> thunderbird... shudders!
[20:10] <moylan> gmail?
[20:10] <airurando> however error message appears with outgoing
[20:11] <airurando> no eircom.net
[20:11] <moylan> what's the error?
[20:11] <airurando> funny thing is
[20:12] <airurando> The settings when connected through eircom router or e-mobile anddroid all runs smoothly
[20:12] <moylan> if you want to finish watching match i can wait
[20:12] <airurando> no no its fine
[20:13] <airurando> she connects through perlico
[20:13] <airurando> I'll bring up the error message again
[20:15] <airurando> here it is
[20:15] <airurando> An error occurred while sending mail. The mail server responded:  5.1.1 <airurando@eircom.net> Blacklisted by Spamhaus: http://www.spamhaus.org/query/bl?109.76.116.109";. Please check the message recipient airurando@eircom.net and try again.
[20:15] <airurando> I've looked into spamhaus.org
[20:16] <moylan> i think it's recognising that the system was infected and sending spam.  and this block still applies.
[20:17] <airurando> http://www.spamhaus.org/pbl/query/PBL337174
[20:18] <airurando> well this system is no longer infected as I'ts the one I wiped and installed ubuntu 10.10 on
[20:18] <moylan> and you have turned on smtp authentication?
[20:18] <airurando> any idea what I can do here to get around this
[20:19] <airurando> again it does not happen when connected through an eircom internet connection or e-mobile
[20:19] <moylan> i found that toggling ssl either/or ssh in the smtp settings would make the server happy.
[20:20] <airurando> I'll give it a go
[20:20] <airurando> SMTP authentication does seem to be the issue
[20:21] <moylan> this is why i use gmail.  less eircom silliness.
[20:22] <airurando> yeah but she so likes her username (very nostalgic reason) and its not available on gmail
[20:23] <moylan> ah but you can set up gmail to spoof the eircom account
[20:24] <airurando> I switched connection security under outgoing server to SSL/TLS and I believe it has just timed out
[20:26] <moylan> just firing up thunderbird. first time in a year or 2...
[20:26] <airurando> star bar
[20:27] <airurando> I reckon I've tried all combinations under the security and authentication section of the outgoing server to no avail :(
[20:29] <airurando> would this be a support call to perlico as the issue does not exist through eircom in my house and my emobile HTC desire here?
[20:30] <moylan> still struggling with crappy thunderbird.  insists on using crappy imap. bear with me.
[20:31] <airurando> no prob
[20:31] <airurando> thanks again moylan
[20:31] <moonpie> airurando: http://support.eircom.net/SRVS/CGI-BIN/WEBCGI.EXE/&/?St=81&E=0000000000298794717&K=5939&Sxi=3&Case=obj(6708)
[20:31] <moonpie> *Note: If you are NOT using an eircom net connection, you MUST use your internet provider's own SMTP server OR eircom webmail.
[20:32] <moonpie> Seems you'll have to use Perlico's SMTP
[20:32] <moonpie> from a perlico connection
[20:32] <moylan> they should have given you smtp information.  or it may be available on their site.
[20:32] <airurando> moonpie moylan thanks so much
[20:33] <airurando> I'll work on that
[20:33]  * airurando will ask sister and trawl the net
[20:34] <moylan> if all else fails spoofing will send the mail
[20:41] <airurando> success
[20:41] <moylan> huzzah!
[20:41] <airurando> thanks moonpie and moylan
[20:42] <airurando> the answer was switching the outgoing server to mail.vodafone.ie
[20:43] <airurando> got that from http://www.boards.ie/vbulletin/showthread.php?p=60669050
[20:43] <airurando> I am happy out
[20:44] <airurando> this was a legacy issue from my sisters MS win days so I knew I wasn't ubuntu related
[20:45] <airurando> the fact that it has been resolved on Ubuntu through you guys only goes to strengten my sisters resolve to keep on trucking with ubuntu
[20:46] <airurando> 4 teenage kids in the house and only one is complaining thus far
[20:46] <airurando> a month into the switch
[20:47] <airurando> now must switch accounts and try to get a few CDs digitised and put on my nieces ipod nano