=== Lmull3-MBP17 is now known as Lmull3 === VampiricPada is now known as VampiricPadraig === VampiricPada is now known as VampiricPadraig [18:55] evening [18:57] anyone about to help me with a SMTP issue? [18:59] moylan? [19:56] hi [19:56] airurando: looking for me? [20:09] ho moylan [20:09] sorry for delay [20:09] watching match [20:09] no worries [20:09] sort smtp prob? [20:09] wondering if you can help with this small issue. [20:09] not yet [20:09] at sisters house [20:10] yes the one whos data I lost [20:10] using thunderbird for her mail [20:10] all fine incoming [20:10] thunderbird... shudders! [20:10] gmail? [20:10] however error message appears with outgoing [20:11] no eircom.net [20:11] what's the error? [20:11] funny thing is [20:12] The settings when connected through eircom router or e-mobile anddroid all runs smoothly [20:12] if you want to finish watching match i can wait [20:12] no no its fine [20:13] she connects through perlico [20:13] I'll bring up the error message again [20:15] here it is [20:15] An error occurred while sending mail. The mail server responded: 5.1.1 Blacklisted by Spamhaus: http://www.spamhaus.org/query/bl?109.76.116.109";. Please check the message recipient airurando@eircom.net and try again. [20:15] I've looked into spamhaus.org [20:16] i think it's recognising that the system was infected and sending spam. and this block still applies. [20:17] http://www.spamhaus.org/pbl/query/PBL337174 [20:18] well this system is no longer infected as I'ts the one I wiped and installed ubuntu 10.10 on [20:18] and you have turned on smtp authentication? [20:18] any idea what I can do here to get around this [20:19] again it does not happen when connected through an eircom internet connection or e-mobile [20:19] i found that toggling ssl either/or ssh in the smtp settings would make the server happy. [20:20] I'll give it a go [20:20] SMTP authentication does seem to be the issue [20:21] this is why i use gmail. less eircom silliness. [20:22] yeah but she so likes her username (very nostalgic reason) and its not available on gmail [20:23] ah but you can set up gmail to spoof the eircom account [20:24] I switched connection security under outgoing server to SSL/TLS and I believe it has just timed out [20:26] just firing up thunderbird. first time in a year or 2... [20:26] star bar [20:27] I reckon I've tried all combinations under the security and authentication section of the outgoing server to no avail :( [20:29] would this be a support call to perlico as the issue does not exist through eircom in my house and my emobile HTC desire here? [20:30] still struggling with crappy thunderbird. insists on using crappy imap. bear with me. [20:31] no prob [20:31] thanks again moylan [20:31] airurando: http://support.eircom.net/SRVS/CGI-BIN/WEBCGI.EXE/&/?St=81&E=0000000000298794717&K=5939&Sxi=3&Case=obj(6708) [20:31] *Note: If you are NOT using an eircom net connection, you MUST use your internet provider's own SMTP server OR eircom webmail. [20:32] Seems you'll have to use Perlico's SMTP [20:32] from a perlico connection [20:32] they should have given you smtp information. or it may be available on their site. [20:32] moonpie moylan thanks so much [20:33] I'll work on that [20:33] * airurando will ask sister and trawl the net [20:34] if all else fails spoofing will send the mail [20:41] success [20:41] huzzah! [20:41] thanks moonpie and moylan [20:42] the answer was switching the outgoing server to mail.vodafone.ie [20:43] got that from http://www.boards.ie/vbulletin/showthread.php?p=60669050 [20:43] I am happy out [20:44] this was a legacy issue from my sisters MS win days so I knew I wasn't ubuntu related [20:45] the fact that it has been resolved on Ubuntu through you guys only goes to strengten my sisters resolve to keep on trucking with ubuntu [20:46] 4 teenage kids in the house and only one is complaining thus far [20:46] a month into the switch [20:47] now must switch accounts and try to get a few CDs digitised and put on my nieces ipod nano