/srv/irclogs.ubuntu.com/2011/08/27/#ubuntu-bugs.txt

kalstabakkenwhen you're triaging an older bug, what should you do if the bug is not reproducible in the current version of the package?04:43
kalstabakkenas a specific example, bugs reported for firefox 3.6 a few months ago that don't reproduce in 6.004:44
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htorque_hello everyone! what in the user home dir could prevent apport from popping up upon crashes? i got this on two different oneiric systems but in both cases apport works fine with newly created users.10:55
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bil21alhow to report the destop bugs,,i mean what command should use to report a  main dextop bugs??? can any body tell me14:29
charlie-tcaubuntu-bug unity14:31
charlie-tcaI think14:31
ashamsbil21al: you can report it anywhere, if you don't really know, like linux 'ubuntu-bug linux' ;)14:36
bil21alok tku14:36
jtaylorisn't linux the kernel? thats not where desktop bugs should land14:38
charlie-tcano, please do not report a desktop bug against linux!14:41
charlie-tcaThat is not correct by any means, ashams14:41
charlie-tcabil21al: Please use ubuntu-bug unity, or report it against ubuntu.14:41
charlie-tcaReporting bugs against any package just to report it does not help at all. It creates more work for triagers and developers when you do that.14:42
abhinav-I don't know if it would work in this case or not, but `ubuntu-bug -w` might be useful when you don't know the exact package name. never tried agains unity14:43
charlie-tcaIf you don't know, please read https://help.ubuntu.com/community/ReportingBugs14:43
charlie-tcaIt pretty much does tell how to report any bug14:43
ashamscharlie-tca: I meant that if a bug reporter can't identify which pkg to file against, he would simply report it against linux. Bug triager will handle it from there and will ask him to apport-collect <bug#>, to me it's a fair solution, what you think?14:45
charlie-tcaThat is not correct, no14:45
charlie-tcaThat attaches a lot of useless logs to the bug, which both a triager and developer must go through to find the actual problem. It could even mean the bug will not get touched14:46
ashamsabhinav-: ubuntu-bug -w is great :)14:46
charlie-tcaThe correct procedure is to read the "How to report a bug" document and do what it tells you when you can not find the package14:46
charlie-tcaLinux bugs often do not get looked at for a long time, because they are very difficult to triage. Reporting stray bugs against linux can mean your bug gets closed as invalid.14:47
abhinav-ashams: yeah. Its very handy, no need to fuss around about the correct package name14:47
charlie-tcaashams: do you look at every bug reported against linux?14:48
ashamscharlie-tca: kernel team do?14:49
charlie-tcaKernel team already has more bugs than they have time for. Why do you think it is okay to add to their workload?14:49
ashamscharlie-tca: what if we create some to collect bugs into one place, then we move it from there?14:50
ashamscharlie-tca: meant some where14:50
charlie-tcaIt is not needed and adds more work for all of us.14:51
ashamsbut will help newbie bug reporters to report their bugs ;)14:51
charlie-tcaWe have excellent documentation about how to file any bug, why can't we use it?14:51
charlie-tcahttps://help.ubuntu.com/community/ReportingBugs#Filing%20a%20general%20bug%20against%20no%20particular%20package14:51
charlie-tcaCan't they follow a simple direction to file that bug?14:52
charlie-tcaIt seems you believe they aren't smart enough to read the wiki?14:52
ashamscharlie-tca: not at all, but how many lines in there?14:53
ashamsmay be 50014:53
charlie-tcaPlease try to give advice that follows the guidelines we have worked hard to establish.14:53
charlie-tcaLooking in the Table of Contents on the page, it took me reading about 5 lines to find the right answer.14:54
ashamslovely, but I think that we're already used to deal with bugs, while ~90% of *Computer users* in general have never heared of bugs!14:57
charlie-tcaAgain, you assume they can not read?14:57
charlie-tcaAny user can read that table of contents and come to the exact line, called filing against no particular package.14:58
charlie-tcaIt really is not as hard as you want it to be.14:58
charlie-tcaand it does make a lot less work for the kernel team, at the same time.14:58
ashamscharlie-tca: I think we imagine two different of users, mine would be a Business woman ;)15:02
ashamsoh no, meant different kind of users15:03
charlie-tcaBusiness woman is not stupid either. They can read, or they wouldn't be working15:03
charlie-tcaThere is a valid reason for that wiki page. It really does mean those of us who triage bugs can do more in the limited time we have.15:04
ashamscharlie-tca: yeah, but her mind would be already filled with business, no room for bugs :)15:04
charlie-tca!coc15:05
ubot4The Ubuntu Code of Conduct is a community etiquette document to which we ask all Ubuntu users to adhere, and can be found at http://www.ubuntu.com/community/conduct/ | For information on how to electronically sign the CoC, see https://help.ubuntu.com/community/SigningCodeofConduct15:05
ashamscharlie-tca: you are a real good listener15:05
charlie-tcaPlease do not degrade others for your own shortcomings15:05
ashamscharlie-tca: I don't, I just want to check if there would be better ways to get things done!15:06
paultagashams: stop; you're just making snide turdish comments to try to incite a response from charlie-tca15:06
paultagashams: kindly bug another channel. I hear ##windows gets upset easy.15:06
ashamsashams: haha, ok, sorry guys....15:06
paultagcheers, have fun15:07
ashamscharlie-tca: whenever I find a better you'll be the first one to know, bye ;)15:08
bil21alhow can we apply for ubuntu membership???15:55
yofel_bil21al: https://wiki.ubuntu.com/Membership16:04
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ali1234has the ability to "nominate for release" been restricted?18:23
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ali1234also why did launchpad janitor confirm my bug?18:34
jtaylorduplicates and affected now confirm bugs18:36
ali1234ah, it's from affects18:36
ali1234that makes sense and is a good idea :)18:38
htorque_jtaylor: what does it do if there is more than one task?18:38
jtaylorno idea18:41
ali1234so there is a nasty bug in unity which is trivially reproduced and forces the user to reboot or restart X, potentially losing unsaved work18:53
ali1234the bug is fixed in oneiric, but i don't know which patch fixed it. it just went away one day18:54
ali1234i don't seem to have the ability to nominate the bug for natty, and i don't have a patch that fixes only that bug anyway18:55
ali1234so what can be done about this?18:55
charlie-tcaali1234: put a comment in the bug report that it still affects natty, and tell how to reproduce it.19:05
ali1234i've done that already19:05
ali1234the bug was originally opened against natty19:05
charlie-tcaWhat's the bug number?19:05
ali1234bug 82605919:06
ubot4Launchpad bug 826059 in unity (Ubuntu) "unity gets stuck in 'expose' mode when you drag an icon over a launcher icon and hold it there (affects: 3) (dups: 1) (heat: 22)" [Low,Fix released] https://launchpad.net/bugs/82605919:06
charlie-tcalooking19:06
charlie-tcaOkay, let me add a comment and try to nominate it for natty19:08
ali1234thanks. i'm looking in the unity source to try to find what fixed it19:08
charlie-tcaOkay, nominated19:09
* penguin42 is confused about bug 832949 - it shows a FTBFS yet https://launchpad.net/ubuntu/+builds?build_text=monkey-bubble&build_state=all doesn't show any recent build failures20:00
ubot4Launchpad bug 832949 in monkey-bubble (Ubuntu Oneiric) (and 1 other project) "monkey-bubble version 0.4.0-0ubuntu8 failed to build in oneiric (affects: 1) (heat: 8)" [High,Confirmed] https://launchpad.net/bugs/83294920:00
jtaylorits from a test rebuild20:01
penguin42why don't they show up in the lp buold logs?20:02
penguin42build20:02
penguin42(I do wish there was an easy link to the build logs from the packages. page)20:03
jtaylorthere are links here: http://people.ubuntuwire.org/~wgrant/rebuild-ftbfs-test/test-rebuild-20110816-oneiric.html20:04
ali1234penguin42: there are packages out there which will build from source *once* but if you try to build it again it won't20:04
ali1234you have to delete the whole source dir and unarchive it again20:04
ali1234that wouldn't show up on the build service20:04
ali1234i don't know if this package is one of them, but just saying20:05
penguin42that would be very very nasty of them20:05
ali1234Qt used to have this problem, but i think it was fixed20:05
ali1234that was annoying since building Qt from scratch takes a looong time20:06
penguin42ok, well I've attached a fix to that bug report, I guess I could get up the energy to create a bzr branch with the fix and try and remember how to do it20:06
jtaylorhm20:07
jtayloris that patch safe?20:07
jtaylorare you upstream?20:08
penguin42jtaylor: It works (tm) - I've run a two player game against myself and multiple levels on the one player20:08
* penguin42 isn't the upstream20:08
jtaylorits just always risky when you remove assignments from function calls20:09
jtaylorwho knows if the function ahs side effects20:09
penguin42jtaylor: Yeh see my comments in the bug report20:09
jtaylorespecially the one in the critical section20:09
penguin42which one?20:09
jtaylorhandler = network_client_get_handler(client);20:10
penguin42oh, the handler= network_client_get_handler?20:10
jtaylor188 game.-manager.c20:10
penguin42yeh, if you look at the code it actually then calls network_client_get_handler later - note that isn't a lock/read/unlock - that's two separate locks20:10
jtaylormight be safer to just disable werror for unused-but-not-set20:10
penguin42yeh - I also say that in one of the comments :-)20:10
jtaylorand submit the issue upstream20:11
penguin42except I'm not sure upstream is alive20:11
penguin42jtaylor: which makes me wonder if the right solution is just to nuke the package20:12
jtaylorif it still works one can keep it20:14
jtaylordoesn't have any usability bugs20:14
penguin42well with that test build it doesn't currently build20:14
penguin42but yes I think the current build works still20:15
jtayloras there is no upstream and no real gain by fixing these warnings I'd disable the warning20:17
jtaylornot worth risking adding a bug no one really cares about fixing20:17
penguin42jtaylor: The log snippet extractor for builds could do with spotting those errors20:18
* penguin42 suspects that warning breaks zillions of packages20:21
jtaylorquite a few20:22
jtaylorbut not all use -werror20:22
jtaylorso build only fails for a very small fraction20:22
penguin42it's not a bad discipline to get into, it does help spot a lot of DOH type of bugs - but some times the compiler can be a little over zealos20:22
htorquehi, how would i add a distro task ("<project> (ubuntu)") to a bug?20:23
yofelhtorque: which bug? In general, click on "Also affects distribution"20:23
* penguin42 always seems to fight with lp when I want to do that20:24
htorqueyofel: gna, i must be blind, thanks!20:24
htorquebug 83564620:24
ubot4Launchpad bug 835646 in unity (Ubuntu) (and 1 other project) "unity-panel-service memory leak with Kile (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/83564620:24
yofelhm, and what do you want to add?20:25
htorquei already did20:25
yofelk20:26
htorquei opened it against unity and added unity (ubuntu) as it's also happening there20:26
penguin42anyone any good with python/gtk issues - I've got virt-manager not opening a window, but I can't quite see why20:27
yofelpython yes, gtk no20:30
penguin42it's bug 551432 - but I'm fairly sure it's on the GTK side of things, or maybe the glade description of the window20:31
ubot4Launchpad bug 551432 in virt-manager (Ubuntu) "virt-manager create disk image with LVM hangs for ever (affects: 2) (heat: 12)" [Undecided,Confirmed] https://launchpad.net/bugs/55143220:31
penguin42it's also possible something is screwey with the lvm code but I don't quite see how that would stop the window appearing given where I've already got debug showing it got to20:32
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clemenstimplerhi everyone - how do i file a bug against a translation? :)22:55
hggdhah well. Late, but... translation bugs... look at https://wiki.ubuntu.com/Bugs/HowToTriage, search for translation23:05
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