[04:43] <kalstabakken> when you're triaging an older bug, what should you do if the bug is not reproducible in the current version of the package?
[04:44] <kalstabakken> as a specific example, bugs reported for firefox 3.6 a few months ago that don't reproduce in 6.0
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[10:55] <htorque_> hello everyone! what in the user home dir could prevent apport from popping up upon crashes? i got this on two different oneiric systems but in both cases apport works fine with newly created users.
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[14:29] <bil21al> how to report the destop bugs,,i mean what command should use to report a  main dextop bugs??? can any body tell me
[14:31] <charlie-tca> ubuntu-bug unity
[14:31] <charlie-tca> I think
[14:36] <ashams> bil21al: you can report it anywhere, if you don't really know, like linux 'ubuntu-bug linux' ;)
[14:36] <bil21al> ok tku
[14:38] <jtaylor> isn't linux the kernel? thats not where desktop bugs should land
[14:41] <charlie-tca> no, please do not report a desktop bug against linux!
[14:41] <charlie-tca> That is not correct by any means, ashams
[14:41] <charlie-tca> bil21al: Please use ubuntu-bug unity, or report it against ubuntu.
[14:42] <charlie-tca> Reporting bugs against any package just to report it does not help at all. It creates more work for triagers and developers when you do that.
[14:43] <abhinav-> I don't know if it would work in this case or not, but `ubuntu-bug -w` might be useful when you don't know the exact package name. never tried agains unity
[14:43] <charlie-tca> If you don't know, please read https://help.ubuntu.com/community/ReportingBugs
[14:43] <charlie-tca> It pretty much does tell how to report any bug
[14:45] <ashams> charlie-tca: I meant that if a bug reporter can't identify which pkg to file against, he would simply report it against linux. Bug triager will handle it from there and will ask him to apport-collect <bug#>, to me it's a fair solution, what you think?
[14:45] <charlie-tca> That is not correct, no
[14:46] <charlie-tca> That attaches a lot of useless logs to the bug, which both a triager and developer must go through to find the actual problem. It could even mean the bug will not get touched
[14:46] <ashams> abhinav-: ubuntu-bug -w is great :)
[14:46] <charlie-tca> The correct procedure is to read the "How to report a bug" document and do what it tells you when you can not find the package
[14:47] <charlie-tca> Linux bugs often do not get looked at for a long time, because they are very difficult to triage. Reporting stray bugs against linux can mean your bug gets closed as invalid.
[14:47] <abhinav-> ashams: yeah. Its very handy, no need to fuss around about the correct package name
[14:48] <charlie-tca> ashams: do you look at every bug reported against linux?
[14:49] <ashams> charlie-tca: kernel team do?
[14:49] <charlie-tca> Kernel team already has more bugs than they have time for. Why do you think it is okay to add to their workload?
[14:50] <ashams> charlie-tca: what if we create some to collect bugs into one place, then we move it from there?
[14:50] <ashams> charlie-tca: meant some where
[14:51] <charlie-tca> It is not needed and adds more work for all of us.
[14:51] <ashams> but will help newbie bug reporters to report their bugs ;)
[14:51] <charlie-tca> We have excellent documentation about how to file any bug, why can't we use it?
[14:51] <charlie-tca> https://help.ubuntu.com/community/ReportingBugs#Filing%20a%20general%20bug%20against%20no%20particular%20package
[14:52] <charlie-tca> Can't they follow a simple direction to file that bug?
[14:52] <charlie-tca> It seems you believe they aren't smart enough to read the wiki?
[14:53] <ashams> charlie-tca: not at all, but how many lines in there?
[14:53] <ashams> may be 500
[14:53] <charlie-tca> Please try to give advice that follows the guidelines we have worked hard to establish.
[14:54] <charlie-tca> Looking in the Table of Contents on the page, it took me reading about 5 lines to find the right answer.
[14:57] <ashams> lovely, but I think that we're already used to deal with bugs, while ~90% of *Computer users* in general have never heared of bugs!
[14:57] <charlie-tca> Again, you assume they can not read?
[14:58] <charlie-tca> Any user can read that table of contents and come to the exact line, called filing against no particular package.
[14:58] <charlie-tca> It really is not as hard as you want it to be.
[14:58] <charlie-tca> and it does make a lot less work for the kernel team, at the same time.
[15:02] <ashams> charlie-tca: I think we imagine two different of users, mine would be a Business woman ;)
[15:03] <ashams> oh no, meant different kind of users
[15:03] <charlie-tca> Business woman is not stupid either. They can read, or they wouldn't be working
[15:04] <charlie-tca> There is a valid reason for that wiki page. It really does mean those of us who triage bugs can do more in the limited time we have.
[15:04] <ashams> charlie-tca: yeah, but her mind would be already filled with business, no room for bugs :)
[15:05] <charlie-tca> !coc
[15:05] <ubot4> The Ubuntu Code of Conduct is a community etiquette document to which we ask all Ubuntu users to adhere, and can be found at http://www.ubuntu.com/community/conduct/ | For information on how to electronically sign the CoC, see https://help.ubuntu.com/community/SigningCodeofConduct
[15:05] <ashams> charlie-tca: you are a real good listener
[15:05] <charlie-tca> Please do not degrade others for your own shortcomings
[15:06] <ashams> charlie-tca: I don't, I just want to check if there would be better ways to get things done!
[15:06] <paultag> ashams: stop; you're just making snide turdish comments to try to incite a response from charlie-tca
[15:06] <paultag> ashams: kindly bug another channel. I hear ##windows gets upset easy.
[15:06] <ashams> ashams: haha, ok, sorry guys....
[15:07] <paultag> cheers, have fun
[15:08] <ashams> charlie-tca: whenever I find a better you'll be the first one to know, bye ;)
[15:55] <bil21al> how can we apply for ubuntu membership???
[16:04] <yofel_> bil21al: https://wiki.ubuntu.com/Membership
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[18:23] <ali1234> has the ability to "nominate for release" been restricted?
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[18:34] <ali1234> also why did launchpad janitor confirm my bug?
[18:36] <jtaylor> duplicates and affected now confirm bugs
[18:36] <ali1234> ah, it's from affects
[18:38] <ali1234> that makes sense and is a good idea :)
[18:38] <htorque_> jtaylor: what does it do if there is more than one task?
[18:41] <jtaylor> no idea
[18:53] <ali1234> so there is a nasty bug in unity which is trivially reproduced and forces the user to reboot or restart X, potentially losing unsaved work
[18:54] <ali1234> the bug is fixed in oneiric, but i don't know which patch fixed it. it just went away one day
[18:55] <ali1234> i don't seem to have the ability to nominate the bug for natty, and i don't have a patch that fixes only that bug anyway
[18:55] <ali1234> so what can be done about this?
[19:05] <charlie-tca> ali1234: put a comment in the bug report that it still affects natty, and tell how to reproduce it.
[19:05] <ali1234> i've done that already
[19:05] <ali1234> the bug was originally opened against natty
[19:05] <charlie-tca> What's the bug number?
[19:06] <ali1234> bug 826059
[19:06] <ubot4> Launchpad bug 826059 in unity (Ubuntu) "unity gets stuck in 'expose' mode when you drag an icon over a launcher icon and hold it there (affects: 3) (dups: 1) (heat: 22)" [Low,Fix released] https://launchpad.net/bugs/826059
[19:06] <charlie-tca> looking
[19:08] <charlie-tca> Okay, let me add a comment and try to nominate it for natty
[19:08] <ali1234> thanks. i'm looking in the unity source to try to find what fixed it
[19:09] <charlie-tca> Okay, nominated
[20:00]  * penguin42 is confused about bug 832949 - it shows a FTBFS yet https://launchpad.net/ubuntu/+builds?build_text=monkey-bubble&build_state=all doesn't show any recent build failures
[20:00] <ubot4> Launchpad bug 832949 in monkey-bubble (Ubuntu Oneiric) (and 1 other project) "monkey-bubble version 0.4.0-0ubuntu8 failed to build in oneiric (affects: 1) (heat: 8)" [High,Confirmed] https://launchpad.net/bugs/832949
[20:01] <jtaylor> its from a test rebuild
[20:02] <penguin42> why don't they show up in the lp buold logs?
[20:02] <penguin42> build
[20:03] <penguin42> (I do wish there was an easy link to the build logs from the packages. page)
[20:04] <jtaylor> there are links here: http://people.ubuntuwire.org/~wgrant/rebuild-ftbfs-test/test-rebuild-20110816-oneiric.html
[20:04] <ali1234> penguin42: there are packages out there which will build from source *once* but if you try to build it again it won't
[20:04] <ali1234> you have to delete the whole source dir and unarchive it again
[20:04] <ali1234> that wouldn't show up on the build service
[20:05] <ali1234> i don't know if this package is one of them, but just saying
[20:05] <penguin42> that would be very very nasty of them
[20:05] <ali1234> Qt used to have this problem, but i think it was fixed
[20:06] <ali1234> that was annoying since building Qt from scratch takes a looong time
[20:06] <penguin42> ok, well I've attached a fix to that bug report, I guess I could get up the energy to create a bzr branch with the fix and try and remember how to do it
[20:07] <jtaylor> hm
[20:07] <jtaylor> is that patch safe?
[20:08] <jtaylor> are you upstream?
[20:08] <penguin42> jtaylor: It works (tm) - I've run a two player game against myself and multiple levels on the one player
[20:08]  * penguin42 isn't the upstream
[20:09] <jtaylor> its just always risky when you remove assignments from function calls
[20:09] <jtaylor> who knows if the function ahs side effects
[20:09] <penguin42> jtaylor: Yeh see my comments in the bug report
[20:09] <jtaylor> especially the one in the critical section
[20:09] <penguin42> which one?
[20:10] <jtaylor> handler = network_client_get_handler(client);
[20:10] <penguin42> oh, the handler= network_client_get_handler?
[20:10] <jtaylor> 188 game.-manager.c
[20:10] <penguin42> yeh, if you look at the code it actually then calls network_client_get_handler later - note that isn't a lock/read/unlock - that's two separate locks
[20:10] <jtaylor> might be safer to just disable werror for unused-but-not-set
[20:10] <penguin42> yeh - I also say that in one of the comments :-)
[20:11] <jtaylor> and submit the issue upstream
[20:11] <penguin42> except I'm not sure upstream is alive
[20:12] <penguin42> jtaylor: which makes me wonder if the right solution is just to nuke the package
[20:14] <jtaylor> if it still works one can keep it
[20:14] <jtaylor> doesn't have any usability bugs
[20:14] <penguin42> well with that test build it doesn't currently build
[20:15] <penguin42> but yes I think the current build works still
[20:17] <jtaylor> as there is no upstream and no real gain by fixing these warnings I'd disable the warning
[20:17] <jtaylor> not worth risking adding a bug no one really cares about fixing
[20:18] <penguin42> jtaylor: The log snippet extractor for builds could do with spotting those errors
[20:21]  * penguin42 suspects that warning breaks zillions of packages
[20:22] <jtaylor> quite a few
[20:22] <jtaylor> but not all use -werror
[20:22] <jtaylor> so build only fails for a very small fraction
[20:22] <penguin42> it's not a bad discipline to get into, it does help spot a lot of DOH type of bugs - but some times the compiler can be a little over zealos
[20:23] <htorque> hi, how would i add a distro task ("<project> (ubuntu)") to a bug?
[20:23] <yofel> htorque: which bug? In general, click on "Also affects distribution"
[20:24]  * penguin42 always seems to fight with lp when I want to do that
[20:24] <htorque> yofel: gna, i must be blind, thanks!
[20:24] <htorque> bug 835646
[20:24] <ubot4> Launchpad bug 835646 in unity (Ubuntu) (and 1 other project) "unity-panel-service memory leak with Kile (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/835646
[20:25] <yofel> hm, and what do you want to add?
[20:25] <htorque> i already did
[20:26] <yofel> k
[20:26] <htorque> i opened it against unity and added unity (ubuntu) as it's also happening there
[20:27] <penguin42> anyone any good with python/gtk issues - I've got virt-manager not opening a window, but I can't quite see why
[20:30] <yofel> python yes, gtk no
[20:31] <penguin42> it's bug 551432 - but I'm fairly sure it's on the GTK side of things, or maybe the glade description of the window
[20:31] <ubot4> Launchpad bug 551432 in virt-manager (Ubuntu) "virt-manager create disk image with LVM hangs for ever (affects: 2) (heat: 12)" [Undecided,Confirmed] https://launchpad.net/bugs/551432
[20:32] <penguin42> it's also possible something is screwey with the lvm code but I don't quite see how that would stop the window appearing given where I've already got debug showing it got to
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[22:55] <clemenstimpler> hi everyone - how do i file a bug against a translation? :)
[23:05] <hggdh> ah well. Late, but... translation bugs... look at https://wiki.ubuntu.com/Bugs/HowToTriage, search for translation
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