[00:09] FloodBot1 called the ops in #ubuntu-ops-monitor (sprung appears to be abusive and has been muted, will need to be UNMUTED MANUALLY) [02:12] * Pici facepalms [02:13] hehe [02:16] I shouldn't try doing support before bedtime, I'm getting myself riled up. [02:53] FloodBot1 called the ops in #ubuntu-ops-monitor (repeated abuse from freshone0) [07:07] In #ubuntu-irc, Unit193 said: !meetingology is a bot that runs !meetings and produces minutes - information at https://wiki.ubuntu.com/meetingology> [07:11] In ubottu, AlanBell said: !meetingology is a bot that runs !meetings and produces minutes - information at https://wiki.ubuntu.com/meetingology [07:26] !meetingology is a bot that runs !meetings and produces minutes - information at https://wiki.ubuntu.com/meetingology [07:26] But meetingology already means something else! [07:26] !meetingology [07:26] meetingology is a bot that runs !meetings and produces minutes - information at https://wiki.ubuntu.com/meetingology [07:27] Peoples, please remember to do factoid changes here so that everyone sees they get done. (and can discuss if necessary) [11:57] knome: can you point us to the correct url for: [11:57] !testing-#xubuntu [11:57] For information on how to help test the next release of Xubuntu and for the results matrix, please see https://wiki.ubuntu.com/Testing/Xubuntu/Current [11:57] woot? :) [11:57] wait [11:58] awwh, might take a while [12:07] !testing-#xubuntu is =~ s/Testing\/Xubuntu\/Current/Xubuntu\/Testing/ [12:07] I know nothing about testing-#xubuntu is yet, knome [12:08] huh? [12:08] !testing-#xubuntu =~ s/Testing\/Xubuntu\/Current/Xubuntu\/Testing/ [12:08] Too many (or not enough) delimiters [12:08] woot? :P [12:08] drop the is for those sorts of changes. [12:08] what's wrong? [12:08] !testing-#xubuntu =~ s@Testing\/Xubuntu\/Current@Xubuntu\/Testing@ [12:08] Nothing changed there [12:09] You don't need to escape the slashes if you're using a different delimiter [12:09] ah, true... [12:09] !testing-#xubuntu =~ s@Testing/Xubuntu/Current@Xubuntu/Testing@ [12:09] Nothing changed there [12:09] hmph? [12:09] !testing-#xubuntu [12:09] For information on how to help test the next release of Xubuntu, please see https://wiki.ubuntu.com/Xubuntu/Testing/TestingInfo [12:09] right... [12:10] !testing-#xubuntu =~ s@/TestingInfo@@ [12:10] I'll remember that knome [12:10] !testing-#xubuntu [12:10] For information on how to help test the next release of Xubuntu, please see https://wiki.ubuntu.com/Xubuntu/Testing [12:10] knome: you do realize that jussi is making changes in #ubuntu-irc as well, right? [12:10] no. [12:10] :) [12:10] or he was [12:10] yup, i'm on PM with him [12:10] bit hypocritical by what I said earlier, but yeah [12:10] hehe [12:11] was about to paste that earlier line [12:54] grr my bathroom floor is wet, and not like it normally is. in the structure. my landlady is now coming here to check it out, we'll have to fix it [12:54] and be without a bathroom for who knows how long [12:56] topyli: ouch [12:56] and why i would say this in -ops instead of -offtopic is a mystery! [12:57] topyli: hangover ;) :P [12:57] the perfect excuse! [12:58] topyli: the same reason why you always say things here accidentally? [12:58] probably. it's a bit more severe today than usual [12:59] there is also a fly in here that's annoying me to no end, and i can't catch it [13:00] last time i messed with insects was a disaster, a wasp/bee/something got me in the lip. it was drinking from my beer and i didn't notice [13:00] might have just asked, they don't drink that much and i'd have been happy to have it as a guest there [13:02] eek [13:04] allergic too, panicked. i might die, but didn't! i suppose it was friendly enough. just something funny for the wife to look at [13:05] (i always have the drugs around anyway, just had to rush home) [13:06] last line out of context ... [13:06] stupid english :( [13:07] * Tm_T huggles topyli === evilGary is now known as Gary [13:11] *sigh* [13:47] Anyone else seeing IRCReaderBOT everywhere? [13:47] That isn't an auth'd bot is it? [13:47] I don't see anything with that nick. [13:48] it left [13:48] ah [13:49] aha [13:49] Daviey: Looks like it was noticed in #freenode, so hopefully action will be taken soon. [13:51] left? [13:51] it's in #ubuntu [13:51] Myrtti: its popping in and out. [13:51] and gone for good [13:52] toodles [13:53] Pici: it's bouncing in and out, which was why i noticed it. [13:54] Daviey: good catch [14:24] this is hilarious [14:24] Chapter 14: Customer care [14:25] processing customer requests in nine steps [14:25] Phase A, step 1: Greeting [14:25] "How may I help you" [14:28] You can help by telling me where I can get a replacement cup holder for my computer! [14:28] but anyway [14:29] also, WHY would you make them so flimsy [14:29] how this channel works seems to be a book example of how customer care is done [14:29] You guys rock [14:29] Myrtti: #ubuntu-ops specifically? [14:29] yup [14:29] woo! [14:30] Phase B: Problem Identification [14:31] step 2: classification, step 3: statement, step 4: verification [14:31] Phase C: Planning and execution [14:31] step 5: Solution proposals, step 6: solution selection, step 7: execution [14:31] Phase D: Verification [14:32] step 8: craft verification, step 9: customer verification/closing [14:36] 1: "How may I help you" 2: "Hi, I've been banned from your channel" "which specifically" "#ubuntu" 3: "so what happened?" "well I cussed a bit" 4: *checks logs / bans* "so you have" 5: "a) read guidelines b) escalate" 6: "ok, I'll read guidelines" 7: "I'll unban you if you promise to behave" 8: *unbans* 9: "Please join #ubuntu to check the bans have been removed" [14:37] TARAAA! [14:42] HOw about this, "REMOVE ME NOW I HAVE TO ASK QUESTIONG I HATE U OPS" etc etc [14:45] well those cases are handled with the comic book examples :-> [14:45] ;) [15:07] Phase E: K-line, or call disconnect. nick, ident, host and caller ID information gathered for future issues. [15:08] I'd say step 7: execution can include escalation [15:09] if that path is chosen by the customer by abusing our help [15:09] see, it all fits [15:18] http://www.youtube.com/watch?v=YO4uaRLcdfo <--- late summer in New Mexico (at our old rental house) [15:19] hummingbirds are so cool [15:21] IdleOne: i have never seen so many as i have seen here. and they are so fast that they are fearless, and will hover 6cm from your face, checking you out. [15:22] We had a humming bird feeder when I was in PA most I saw was 3 at one time but yeah they are fearless. [15:23] they also killed the bees that would steal nectar from the feeder [15:24] at this point in summer there are a minimum of 12 at the feeder, with even more perched in the periphery waiting to swoop in. [15:24] crazy. but cool as heck. [15:24] you should see if you can't get one to land on your arm or something. [15:28] http://i.imgur.com/pzLcK.jpg [15:29] that's your hand? [15:29] i wish. [15:29] i have stood outside with a hand outstretched, but they're smart. "Uhhh ... dude. Unless you're made of nectar, you are NOT a primary target around here." [15:31] did you think of maybe holding a bowl with nectar in it? [15:31] hehe [15:33] tried. "Why take the risk if that feeder is right there? But thanks, monkey-boy." [15:34] They got your number it seems [15:44] FloodBotK1 called the ops in #kubuntu-ops-monitor (ucenik11 appears to be flooding, but emergency mode is on) [15:44] FloodBotK2 called the ops in #kubuntu-ops-monitor (ucenik11 appears to be flooding, but emergency mode is on) [15:44] FloodBotK1 called the ops in #kubuntu-ops-monitor (flood (16)) [15:44] FloodBotK2 called the ops in #kubuntu-ops-monitor (flood (16)) === transitlogger is now known as apachelogger [19:42] evening guys. Just a quick hello, and an ask if you could kindly watch meta-coder in #ubuntu-offtopic please, he's being kinda obnoxious, asking robinetd if he can suggest way that he could jam his connection, threatening to write a DDOS script to ctcp robinetd and jam him... [19:42] doesn't look like a particularly nice dude, to me. Just thought i'd warn ya. [19:42] BarkingFish: I have an eye on him, thanks though :) [19:43] 〃 [19:43] thanks Pici [19:43] see ya round [21:45] lolwhat === jrib is now known as Guest8135 === Guest8135 is now known as jrib