[02:12]  * Pici facepalms
[02:13] <IdleOne> hehe
[02:16] <Pici> I shouldn't try doing support before bedtime, I'm getting myself riled up.
[07:26] <jussi> !meetingology is <reply>a bot that runs !meetings and produces minutes - information at https://wiki.ubuntu.com/meetingology
[07:26] <jussi> !meetingology
[07:27] <jussi> Peoples, please remember to do factoid changes here so that everyone sees they get done. (and can discuss if necessary)
[11:57] <jussi> knome: can you point us to the correct url for:
[11:57] <jussi> !testing-#xubuntu
[11:57] <knome> woot? :)
[11:57] <knome> wait
[11:58] <knome> awwh, might take a while
[12:07] <knome> !testing-#xubuntu is =~ s/Testing\/Xubuntu\/Current/Xubuntu\/Testing/
[12:08] <knome> huh?
[12:08] <knome> !testing-#xubuntu =~ s/Testing\/Xubuntu\/Current/Xubuntu\/Testing/
[12:08] <knome> woot? :P
[12:08] <Pici> drop the is for those sorts of changes.
[12:08] <knome> what's wrong?
[12:08] <knome> !testing-#xubuntu =~ s@Testing\/Xubuntu\/Current@Xubuntu\/Testing@
[12:09] <Pici> You don't need to escape the slashes if you're using a different delimiter
[12:09] <knome> ah, true...
[12:09] <knome> !testing-#xubuntu =~ s@Testing/Xubuntu/Current@Xubuntu/Testing@
[12:09] <knome> hmph?
[12:09] <Pici> !testing-#xubuntu
[12:09] <knome> right...
[12:10] <knome> !testing-#xubuntu =~ s@/TestingInfo@@
[12:10] <knome> !testing-#xubuntu
[12:10] <Pici> knome: you do realize that jussi is making changes in #ubuntu-irc as well, right?
[12:10] <knome> no.
[12:10] <knome> :)
[12:10] <Pici> or he was
[12:10] <knome> yup, i'm on PM with him
[12:10] <jussi> bit hypocritical by what I said earlier, but yeah
[12:10] <oCean> hehe
[12:11] <oCean> was about to paste that earlier line
[12:54] <topyli>  grr my bathroom floor is wet, and not like it normally is. in the structure. my landlady is now coming here to check it out, we'll have to fix it
[12:54] <topyli> and be without a bathroom for who knows how long
[12:56] <jussi> topyli: ouch
[12:56] <topyli> and why i would say this in -ops instead of -offtopic is a mystery!
[12:57] <jussi> topyli: hangover ;) :P
[12:57] <topyli> the perfect excuse!
[12:58] <Pici> topyli: the same reason why you always say things here accidentally?
[12:58] <topyli> probably. it's a bit more severe today than usual
[12:59] <topyli> there is also a fly in here that's annoying me to no end, and i can't catch it
[13:00] <topyli> last time i messed with insects was a disaster, a wasp/bee/something got me in the lip. it was drinking from my beer and i didn't notice
[13:00] <topyli> might have just asked, they don't drink that much and i'd have been happy to have it as a guest there
[13:02] <Pici> eek
[13:04] <topyli> allergic too, panicked. i might die, but didn't! i suppose it was friendly enough. just something funny for the wife to look at
[13:05] <topyli> (i always have the drugs around anyway, just had to rush home)
[13:06] <Tm_T> last line out of context ...
[13:06] <topyli> stupid english :(
[13:07]  * Tm_T huggles topyli
[13:11] <Myrtti> *sigh*
[13:47] <Daviey> Anyone else seeing IRCReaderBOT everywhere?
[13:47] <Daviey> That isn't an auth'd bot is it?
[13:47] <Pici> I don't see anything with that nick.
[13:48] <popey> it left
[13:48] <Pici> ah
[13:49] <Pici> aha
[13:49] <Pici> Daviey: Looks like it was noticed in #freenode, so hopefully action will be taken soon.
[13:51] <Myrtti> left?
[13:51] <Myrtti> it's in #ubuntu
[13:51] <Pici> Myrtti: its popping in and out.
[13:51] <Myrtti> and gone for good
[13:52] <Pici> toodles
[13:53] <Daviey> Pici: it's bouncing in and out, which was why i noticed it.
[13:54] <Pici> Daviey: good catch
[14:24] <Myrtti> this is hilarious
[14:24] <Myrtti> Chapter 14: Customer care
[14:25] <Myrtti> processing customer requests in nine steps
[14:25] <Myrtti> Phase A, step 1: Greeting
[14:25] <Myrtti> "How may I help you"
[14:28] <IdleOne> You can help by telling me where I can get a replacement cup holder for my computer!
[14:28] <Myrtti> but anyway
[14:29] <IdleOne> also, WHY would you make them so flimsy
[14:29] <Myrtti> how this channel works seems to be a book example of how customer care is done
[14:29] <Myrtti> You guys rock
[14:29] <Pici> Myrtti: #ubuntu-ops specifically?
[14:29] <Myrtti> yup
[14:29] <Pici> woo!
[14:30] <Myrtti> Phase B: Problem Identification
[14:31] <Myrtti> step 2: classification, step 3: statement, step 4: verification
[14:31] <Myrtti> Phase C: Planning and execution
[14:31] <Myrtti> step 5: Solution proposals, step 6: solution selection, step 7: execution
[14:31] <Myrtti> Phase D: Verification
[14:32] <Myrtti> step 8: craft verification, step 9: customer verification/closing
[14:36] <Myrtti> 1: "How may I help you" 2: "Hi, I've been banned from your channel" "which specifically" "#ubuntu" 3: "so what happened?" "well I cussed a bit" 4: *checks logs / bans* "so you have" 5: "a) read guidelines b) escalate" 6: "ok, I'll read guidelines" 7: "I'll unban you if you promise to behave" 8: *unbans* 9: "Please join #ubuntu to check the bans have been removed"
[14:37] <Myrtti> TARAAA!
[14:42] <h00k> HOw about this, "REMOVE ME NOW I HAVE TO ASK QUESTIONG I HATE U OPS" etc etc
[14:45] <Myrtti> well those cases are handled with the comic book examples :->
[14:45] <h00k> ;)
[15:07] <mneptok> Phase E: K-line, or call disconnect. nick, ident, host and caller ID information gathered for future issues.
[15:08] <Myrtti> I'd say step 7: execution can include escalation
[15:09] <Myrtti> if that path is chosen by the customer by abusing our help
[15:09] <Myrtti> see, it all fits
[15:18] <mneptok> http://www.youtube.com/watch?v=YO4uaRLcdfo  <--- late summer in New Mexico (at our old rental house)
[15:19] <IdleOne> hummingbirds are so cool
[15:21] <mneptok> IdleOne: i have never seen so many as i have seen here. and they are so fast that they are fearless, and will hover 6cm from your face, checking you out.
[15:22] <IdleOne> We had a humming bird feeder when I was in PA most I saw was 3 at one time but yeah they are fearless.
[15:23] <IdleOne> they also killed the bees that would steal nectar from the feeder
[15:24] <mneptok> at this point in summer there are a minimum of 12 at the feeder, with even more perched in the periphery waiting to swoop in.
[15:24] <mneptok> crazy. but cool as heck.
[15:24] <IdleOne> you should see if you can't get one to land on your arm or something.
[15:28] <mneptok> http://i.imgur.com/pzLcK.jpg
[15:29] <IdleOne> that's your hand?
[15:29] <mneptok> i wish.
[15:29] <mneptok> i have stood outside with a hand outstretched, but they're smart. "Uhhh ... dude. Unless you're made of nectar, you are NOT a primary target around here."
[15:31] <IdleOne> did you think of maybe holding a bowl with nectar in it?
[15:31] <IdleOne> hehe
[15:33] <mneptok> tried. "Why take the risk if that feeder is right there? But thanks, monkey-boy."
[15:34] <IdleOne> They got your number it seems
[19:42] <BarkingFish> evening guys. Just a quick hello, and an ask if you could kindly watch meta-coder in #ubuntu-offtopic please, he's being kinda obnoxious, asking robinetd if he can suggest way that he could jam his connection, threatening to write a DDOS script to ctcp robinetd and jam him...
[19:42] <BarkingFish> doesn't look like a particularly nice dude, to me.  Just thought i'd warn ya.
[19:42] <Pici> BarkingFish: I have an eye on him, thanks though :)
[19:43] <funkyHat> 〃
[19:43] <BarkingFish> thanks Pici
[19:43] <BarkingFish> see ya round
[21:45] <Myrtti> lolwhat