/srv/irclogs.ubuntu.com/2011/10/14/#ubuntu-bugs.txt

cousin_luigihello07:14
cousin_luigibbl07:18
hsinghhello I want to volunteer for ubuntu and fix bugs. Any one willing to mentor me?07:45
hsinghno one :(07:49
brendandhsingh - it might be a bit early for most of the mentors08:19
hsinghbrendand, some one to guide me if I get stuck or at least help me get started08:21
brendandhsingh - i know. i just mean you might want to check back later in the day08:22
brendandhsingh - and everyone's here to guide you if you get stuck08:22
brendandhsingh - what are you interested in doing?08:22
hsinghbrendand, bug squad08:23
brendandhsingh - and you read the wiki page https://wiki.ubuntu.com/BugSquad08:24
hsinghbrendand, yes08:25
brendandhsingh - any questions?08:25
hsinghbrendand, for most of the bug reports I can't understand where to start looking and how to use the detail logs provided08:26
brendandhsingh - that's always the hardest part. but you can still help in several ways.08:27
hsinghbrendand, how?08:28
brendandhsingh - step 1, the bug needs to be confirmed, or marked incomplete. try seeing if the same bug happens for you08:28
brendandhsingh - if it doesn't then you need to decide if the reporter has given you enough info to try and reproduce it08:28
brendandhsingh - at least they should be saying which version of ubuntu and the package they are using08:29
hsinghbrendand, okay. but my main motive is to learn and write code :)08:32
brendandhsingh - bugsquad is not really meant directly for coding. there are other avenues for that, but it would depend on your coding experience08:43
hsinghbrendand, like?08:44
brendandhsingh - you mean which avenues?08:45
hsinghbrendand, yes08:46
brendandhsingh - unity bitesize bugs is a good way to get involved. also papercuts08:47
brendandhsingh - it depends on what your coding skills are and what you're interested in08:48
ali1234bug 96792310:37
ubot4ali1234: Error: Bug #967923 not found.10:37
ali1234bug 86792310:37
ubot4Launchpad bug 867923 in gedit (Ubuntu) (and 1 other project) "gedit refuses to save file when backup cannot be created. (affects: 1) (heat: 6)" [Low,New] https://launchpad.net/bugs/86792310:37
ali1234i got an automated message on this bug telling me i should have used ubuntu-bug. but i did use it. problem?10:38
pedro_ali1234, none, seems the wrong stock response was used and its not an automated message10:41
pedro_ali1234, thanks for the reporter btw :-)10:41
pedro_s/reporter/report10:41
pedro_we'll take care of it10:41
alouriehello11:17
alourieI want to report a bug, but not sure where to11:17
alouriea little help?11:17
icerootalourie: to launchpad11:18
iceroot!bug | alourie11:18
ubot4alourie: If you find a bug in Ubuntu or any of its derivatives, please file a bug using the command « ubuntu-bug <package> » - See https://help.ubuntu.com/community/ReportingBugs for other ways to report bugs.11:18
alourieiceroot: well, I know about the launchpad, I'm just not sure whether it's Ubuntu specific or not11:19
alourieah, well, I'll report it to Ubuntu, and we'll see how it goes11:23
icerootalourie: maybe post the bug after you created it here11:25
alourieiceroot: no, can't do. The bug is in Empathy, and those are kept on gnome, so I'll open it there anyway...11:26
ali1234pedro_: thanks, i would have upstreamed it myself if you asked :)12:12
alourieiceroot: bug #87413312:13
ubot4Launchpad bug 874133 in empathy (Ubuntu) (and 1 other project) "Empathy can't connect to gtalk after reboot (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/87413312:13
lbndevGood afternoon12:32
lbndevIs any of you working on the apache2 package ?12:35
lbndevI filed a bug in early august, regarding an issue fixed upstream, for which the patch isn't applied in Ubuntu.12:49
lbndevI've been able to get the patch from upstream, apt-get source the ubuntu package, patch it, rebuild it, and confirm that with this patch my problem (sigsegv) goes away12:49
lbndevI attached the patch to the bug. A few days after , it has been triaged12:50
lbndevAnd since then, ... that's pretty much it.12:50
lbndevI would need someone with commit access to build a patched version and publish it to Ubuntu repositories (so that I don't have to rebuild the package every time it changes in the repos)12:51
lbndevI tried contacting Canonical by e-mail (from the web site), and the only developer currently assigned to one of the apache2 bugs open in launchpad, without getting an answer.12:52
lbndevDon't get me grong, I understand everybody's time is precious. This is not a complain, just a search for solution12:52
lbndev(BTW I offered to pay for the time a committer would agree to spend applying the patch)12:53
lbndevIf anyone has an idea on how I can contact someone who will spend a little time looking at my issue and finding an agreement on fixing it, that would be very much appreciated12:55
lbndevThe issue is launchpad bug #82107712:55
ubot4Launchpad bug 821077 in apache2 (Ubuntu) (and 1 other project) "Apache2 segfault with SSLProxyMachineCertificateFile (upstream patch not applied in ubuntu) (affects: 1) (heat: 6)" [Medium,Triaged] https://launchpad.net/bugs/82107712:55
lbndevThank you12:55
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emorrisHi, I'm not sure if this is the right place to ask, but what's the procedure for proposed bugs to be released?13:12
yofelemorris: you mean bugs that have fixes in the -proposed archive?13:37
emorrisyofel, yeah13:38
yofelemorris: those need to go through the SRU verification process https://wiki.ubuntu.com/StableReleaseUpdates#Verification, once they're verified an a week has passed they go to -updates13:38
yofel*and a week13:39
emorrisyofel, awesome, thanks :-)13:39
bil21alif we want to get the information about the crash from the user can we refer user to use valgrind method to reproduce it and attach the out put here?? is this a good method  of getting info about crash??13:46
bil21alor we use apport collect bug number to get info ??13:48
pedro_it depends of the crash13:49
pedro_if its a memory corruption one (*alloc* calls) then yes, a valgrind log is really useful there13:49
bil21al pedro_ and in case of unity crash and software crash? is there any ubuntu wiki page that i study?13:57
pedro_software crash == software center?13:58
pedro_i think there's  a page for unity..13:58
* pedro_ looks13:58
pedro_https://wiki.ubuntu.com/Unity/FilingBugs13:59
pedro_bil21al, ^13:59
bil21alok i study that thankx14:00
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bil21alin which branch we report the theme bug?14:49
bil21alpedro_14:57
bil21alsee this bug please now what i do ask him for the vedio because in vedio we can easily see the vanishing of chat window??14:58
bil21alin this bug14:58
bil21alhttps://bugs.launchpad.net/ubuntu/+source/empathy/+bug/87378614:58
ubot4Launchpad bug 873786 in empathy (Ubuntu) "can't see Empathy's contact list after logging in accounts (affects: 1) (heat: 6)" [Undecided,Incomplete]14:58
bil21alanybody15:00
bil21al!!15:00
pedro_bil21al, "There is no way to add a image of it because there isn't any message or action appearing. What happens is that the program closes by itself imediatelly when I try open it."15:05
pedro_looks like the program is crashing15:05
pedro_could you ask the reporter to enable apport and submit a new report?15:05
pedro_you can then mark this report as a dup of the new one15:06
bil21alok thank you.15:06
pedro_you're welcome15:07
pedro_thanks for help us :-)15:07
bil21alno no pedro_ bro you help me.15:12
pedro_oh with a new release out we should organize a bug day next week15:12
bil21alhmm gud pedro_15:20
bil21alhave anybody see this issue??15:35
bil21alhttps://bugs.launchpad.net/ubuntu/+source/empathy/+bug/87378615:35
ubot4Launchpad bug 873786 in empathy (Ubuntu) "can't see Empathy's contact list after logging in accounts (affects: 1) (heat: 6)" [Undecided,Incomplete]15:35
bil21alno not that sorry this one15:35
bil21alhttps://bugs.launchpad.net/ubuntu/+source/unity/+bug/87434815:35
ubot4Launchpad bug 874348 in unity (Ubuntu) "when we change the theme some icons from the launcher vanished (affects: 1) (heat: 6)" [Undecided,New]15:35
bil21alnot the upper one15:36
bil21alsorry15:36
senseWho can I bug to review my pending membership request for the Bug Squad?16:51
yofelhggdh probably ^^17:01
yofelsense: long time no see :)17:01
senseHello yofel!17:01
senseI've been away for a while, but now I'm back.17:01
yofel\o/17:01
senseHow's everyone been?17:01
yofelsense: pretty busy, I'm currently more working on kubuntu than on bugs though17:06
senseyofel: A lot to do?17:06
yofelthere's a lot to do everywhere, you can usually measure teams by how understaffed they are :P17:06
hggdhsense! welcome back sir!17:08
sensehello hggdh! Good to see your name on my screen!17:09
hggdhsense: it will be my pleasure, looking at it now. I missed you :-)17:09
sensehggdh: I missed you too. The community is nice.17:10
hggdhsense: done. Are you also looking at -control?17:12
sensehggdh: I would wish to rejoin that as well, but haven't sent in my application. Should I do that? :)17:13
hggdhsense: I think you would be warranted back. pedro_, bdmurray? ^17:13
senseI shouldn't have left that team.17:13
pedro_don't think it is needed to send the application again17:14
hggdh:-) life is what it is, don't worry about that17:14
pedro_welcome back sense :-)17:14
senseHi and thanks pedro_!17:14
dtchengood to see you again, sense.17:15
sensethanks dtchen17:15
hggdhsense: also done. I am really glad to see you (er, chat with you)17:19
sensehggdh: Thank you!17:19
* hggdh considers this a good day already17:20
sensehggdh: How has this cycle been for you?17:20
hggdhsense: confusing :-)17:20
hggdhI am glad we shipped it, now I have a few days of rest17:21
sense:)17:21
senseMust have been a lot of work, all that new stuff that went into the server.17:21
hggdhit was, but I was not as active on the server, unfortunately, had other pressing work to be done17:22
hggdhpretty much the most important thing I did there was participate a bit on the development of an auxiliary package17:22
senseYou did some development!17:23
hggdhyeah. Slowly I am getting back to programming. But nowadays it takes longer to write code, I have to refer to the documentation continuously17:24
hggdhdifferent from riding a bike, if you do not write code continuously, you forget a lot17:25
senseyeah, I can imagine that17:25
hggdhheh. For someone that pretty much only wrote OS-related code, I am amazingly weak nowadays17:26
senseThat demonstrates how quickly one forgets things.17:26
hggdhyes. Well, I stopped programming -- *really* programming -- some 15 years ago. From that time onward I think I wrote very few complete programs, and more of patches (but still too few)17:28
senseA lot of things have changed in those 15 years!17:29
senseEven without forgetting, you would need a lot of documentation.17:29
hggdhyes. Python got to be serious, for example, and Java go to be even more a POS17:29
hggdhC is still C, though. And I still hate C++17:30
sense:)17:30
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roadmrbummer, some stress tests require manual intervention (hibernate_30 requires me to tell it to go ahead and do it)18:35
sense<https://wiki.ubuntu.com/DebuggingHardwareDetection> says "When reporting a problem with hardware detection, you should report the bug against the kernel." That doesn't make sense to me.19:30
senseWhat about media-player-info and the likes?19:30
senseOr is it just a general lack of maintenance of the debugging wiki pages?19:31
pedro_corner cases?19:31
pedro_looks like it's more for things like my device is not detected at all19:31
pedro_rather than my device is detected but not mounted in banshee cause is missing the .is_audio_player thing19:31
senseyeah19:32
pedro_that should be a bit more clear though19:32
senseI looked at some of the other pages and they all need an overhaul.19:32
senseMaybe something for the UDS! :)19:33
ikto.O19:33
hggdhyes, it is time to overhaul them -- again!19:51
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MoLE_bug 715438, anyone available to triage importance?22:29
ubot4Launchpad bug 715438 in linux (Ubuntu) "hermes-I wireless interface will not associate with open access point (affects: 26) (dups: 2) (heat: 84)" [Undecided,Confirmed] https://launchpad.net/bugs/71543822:29
MoLE_bug 715438, any bug squad member available to look at triaging importance?23:46
ubot4Launchpad bug 715438 in linux (Ubuntu) "hermes-I wireless interface will not associate with open access point (affects: 26) (dups: 2) (heat: 84)" [Undecided,Confirmed] https://launchpad.net/bugs/71543823:46
mdlueckWhat is the correct "package" to log a bug against to specify just the base OS, Lucid 10.04.3 both x64 and x86?23:55
mdlueckI have to report: "Ubuntu Lucid prevents system POST once installed"23:56

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