=== GrueMaster_ is now known as GrueMaster
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[13:34] <alourie> hello
[17:05] <mvo> jibel: btw, THANKS for your speedy verification of #859373, you really ROCK
=== yofel_ is now known as yofel
[21:01] <danne> ANyone from Ubuntu Friendly here?
[21:01] <roadmr> danne: here
[21:01] <roadmr> how can I help?
[21:03] <danne> I have run System Testing 3 times with perfect result, but my laptop is still listed as a 1 star system and my result is not included, how would I troubleshoot that?
[21:05] <roadmr> danne: did you look at the generated report (View Report) prior to submitting? did you see any failures there?
[21:05] <roadmr> danne: the only way for it to have one star is if it failed a core test
[21:05] <roadmr> danne: could you tell me your laptop's model?
[21:08] <danne> Manufacturer: ASUSTeK Computer INC.
[21:09] <danne> Product Name: 1015PEM
[21:09] <roadmr> danne: an eee PC ?
[21:10] <roadmr> danne: did your suspend/resume test work fine? the only submission for the 1015PEM I see has a suspend failure, this is considered core for laptops so failing that will drop the rating to one star
[21:11] <danne> Suspend works fine.
[21:11] <roadmr> danne: remember it takes up to 3 hours for a submission to make it into the UF website, so if you tested in the last couple of hours you may have to wait a bit for it to come in
[21:11] <danne> What can I search for in the file to find the actual test results, the submitted xml-file is 35671 lines so it's hard to find the actual test report in it.
[21:13] <danne> roadmr: I did the test right after your presentation :-) I also tested before, but then I forgot to RTFM and unchecked the test I couldn't do.
[21:13] <roadmr> danne: heheh, well so we may have an actual problem/bug here
[21:14] <roadmr> danne: look for "suspend/" in the file
[21:14] <danne> My submissions are here I think: https://launchpad.net/~dannew/+hwdb-submissions
[21:15] <roadmr> the first tag block right after the <question> should have the pass/fail result
[21:15] <roadmr> danne: yes! well that's quite helpful, let me see
[21:15] <roadmr> danne: I only see one submission for today... let me try to fetch and look at it
[21:17] <danne> roadmr: Yes, that's the one I did after the presentaion.
[21:18] <roadmr> danne: ok, gotcha, I'm seeing failures in the wireless tests
[21:18] <danne> suspend/wireless_before_suspend seems to fail with a reference to eth0, which is irrelevant as wlan0 is the wireless interface.
[21:20] <roadmr> danne: did you have an active wireless connection at that moment?
[21:23] <danne> Not sure, probably :-)
[21:24] <roadmr> danne: could I trouble you to file a bug about that? use "apport-bug checkbox" from a terminal
[21:24] <roadmr> danne: in the description say that wireless_before_suspend failed, it'd be useful if you could comment that you saw eth0 mentioned
[21:25] <roadmr> and I'd really appreciate if you could attach output of this command
[21:25] <roadmr> nmcli con status
[21:25] <roadmr> and
[21:25] <roadmr> nmcli dev list
[21:26] <roadmr> danne: I think the wireless script got confused, you may have had both a wired and wireless connection, and maybe you had more than one wireless connection configured (say, if you tested at work or an internet cafe but you also have a config for your home connection)
[21:27] <roadmr> danne: a workaround for your tests to pass is to remove all wireless configurations except the one you're actually using at the moment, but it's a painful workaround :( we can't go asking people to delete configurations that might be hard to recreate.
[21:27] <roadmr> danne: so to sum up, it looks like a bug in our test, we'll have to look at it.
[21:27]  * roadmr can be a bit verbose some times
[21:27] <danne> WHat should I write as the bug description?
[21:28] <danne> So, if I delete all my configured networks in network-manager, it should work?
[21:28] <roadmr> "wireless_test failed" should be a good starting point
[21:29] <roadmr> danne: it should, yes - all but the one you're actually using at the moment. The test needs at least one configured connection to work
[21:29] <roadmr> er, "wireless_before_suspend" would be better, sorry about that
[21:30] <roadmr> danne: by the way, if you want to look at your test report, it's in ~/.cache/checkbox/submission.xml, open it with firefox, you can clearly see which tests failed or passed
[21:32] <danne> Cool, I donwloaded the file from launchpad and opened it in vim, that also worked.
[21:32] <danne> I have registered bug #877752.
[21:32] <ubot4> Launchpad bug 877752 in checkbox (Ubuntu) "wireless_before_suspend failed (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/877752
[21:33] <roadmr> danne: thanks!
[21:34] <danne> I'll disconnect from my screen session as I'll lose it anyways during suspend testing and delete my configured networks and try again.
[21:34] <danne> I'll get back here when I know if helped.
[21:34] <roadmr> danne: thanks so much for trying, if it works well I'd appreciate if you could update the bug indicating what you did to make it work
[21:34] <roadmr> danne: i probably won't be here when you get back (I'm about to log off) but I'll keep an eye on the bug
[21:35] <roadmr> danne: thanks again and sorry for the inconvenience, tests should work :)
[21:36] <danne> roadmr: Thanks for the help.
[21:36] <roadmr> danne: are you still here? could you also post output of "nmcli con" before you delete all your connections?
[21:36] <roadmr> danne: thank you for the report :)
[21:37] <danne> Yup, will do.