| penguin42 | madsailor: Yes I think that's a well known one, just hang on a sec | 00:05 |
|---|---|---|
| penguin42 | bug 868628 | 00:05 |
| ubot4 | Launchpad bug 868628 in linux (Ubuntu Oneiric) (and 1 other project) "Oneiric update to 3.0.6 (3.0.0-13.20) stable release (affects: 29) (dups: 9) (heat: 114)" [Undecided,Confirmed] https://launchpad.net/bugs/868628 | 00:05 |
| penguin42 | hmm | 00:06 |
| penguin42 | madsailor: Have you done an update yet ? | 00:07 |
| madsailor | just a min...let me check | 00:07 |
| madsailor | I have done updates. there are 9 more recommended pending, but none relate to the kernel. I will update them as well just for fun | 00:08 |
| penguin42 | madsailor: OK, I think this is the same as bug 844957 | 00:09 |
| ubot4 | Launchpad bug 844957 in debian (and 2 other projects) "Safely removing external (usb) hdd's can cause a kernel panic or system freeze (dup-of: 868628)" [Unknown,Fix released] https://launchpad.net/bugs/844957 | 00:09 |
| ubot4 | Launchpad bug 868628 in linux (Ubuntu Oneiric) (and 1 other project) "Oneiric update to 3.0.6 (3.0.0-13.20) stable release (affects: 29) (dups: 9) (heat: 114)" [Undecided,Confirmed] https://launchpad.net/bugs/868628 | 00:09 |
| penguin42 | madsailor: And is waiting for the bug fix kernel to be released; I think it's in the onieirc-proposed repo so you could test it to make sure | 00:09 |
| madsailor | how would I go about doing that? | 00:12 |
| madsailor | I guess a better question is: what is the line to add to software sources for oneric-proposed, and what packages would be relevant to the issue? | 00:14 |
| penguin42 | madsailor: Go into software sources, then the 'updates' tab and select Pre-released updates - now they aren't in for a reason - they're still being tested, so be careful | 00:14 |
| penguin42 | madsailor: Just the kernel I think | 00:15 |
| madsailor | if I have problems with the kernel update, can I revert (Easily)? | 00:16 |
| penguin42 | I think you should find that on the grub boot menu you will have the previous kernel as well, make sure you know how to get to that - if not it might be just best to sit back and wait a few days for the update to be released | 00:17 |
| madsailor | I dual-boot, so I see grub every boot-cycle. I think I might be a bit less adventurous, however, and wait for the update to be released. I just wondered if I could help with the issue, but it seems that a fix is already well underway. | 00:19 |
| madsailor | Thanks for the help penguin42 | 00:19 |
| penguin42 | no problem | 00:19 |
| penguin42 | madsailor: Thanks for trying to report it - it's a common one that a lot of people are seeing though | 00:19 |
| madsailor | penguin42, while I'm at it I have been unable to mount nfs shares in oneiric that worked fine in natty | 00:21 |
| penguin42 | hmm not sure about that | 00:21 |
| madsailor | I'm sure the shares are fine, because other boxes on the network connect fine | 00:22 |
| * madsailor is searching for a matching issue on the bugtracker | 00:22 | |
| madsailor | I don't see anything that matches my issue. I run a standard command: sudo mount -t nfs 192.168.1.140:/mnt/user/Movies ~/Mounts/Movies | 00:28 |
| penguin42 | and how does it error? | 00:28 |
| madsailor | and mount returns "wrong fs type, bad option, bad superblock on" ... | 00:28 |
| penguin42 | I'd check you still have all the NFS client packages in | 00:29 |
| madsailor | ahh, yes. | 00:30 |
| * madsailor checking | 00:30 | |
| penguin42 | right, time to go | 00:32 |
| madsailor | ok. thanks for the help. i think that's the issue...I just thought Ubuntu installed the nfs package out of the box | 00:33 |
| greg-g | madsailor: was that the issue? (the lack of nfs packages installed?) | 02:28 |
| === micahg_ is now known as micahg | ||
| somethinginteres | hi all, my almost fresh install of 11.10 is locking up. I can't work out a cause. What can I do to submit a bug report on the issue? | 03:51 |
| madsailor | greg-g, yes, that was the issue. Sorry for not reporting back on that one | 03:57 |
| cprofitt | bdmurray: ping | 04:02 |
| greg-g | madsailor: no worries, just making sure :) | 04:56 |
| kanha | hey my ubuntu is not getting loaded its saying unable to mount /var/run | 11:43 |
| trijntje | Hi all, bug 870560 has been marked as a duplicate of a bug that has seen less activity and was reported later. Is it OK if I reverse this or should I leave it alone? | 12:31 |
| ubot4 | Launchpad bug 870560 in jockey (Ubuntu) (and 2 other projects) "installing fglrx (post-release updates) fails (dup-of: 873058)" [Undecided,Confirmed] https://launchpad.net/bugs/870560 | 12:31 |
| ubot4 | Launchpad bug 873058 in nvidia-common (Ubuntu) "Jockey fail to install binary ati driver (post release) version (affects: 34) (dups: 2) (heat: 60)" [Medium,Confirmed] https://launchpad.net/bugs/873058 | 12:31 |
| penguin42 | hang on, why's a bug about ati driver in nvidia-common | 12:32 |
| trijntje | penguin42: the bug I posted? It looks like it occurs on multiple cards | 12:45 |
| === yofel_ is now known as yofel | ||
| penguin42 | trijntje: But it's onl yin nvidia-common? | 13:06 |
| trijntje | penguin42: no, I have an ati card myself, and I'm also having that bug | 13:07 |
| penguin42 | yeh, but that's what I mean the bug is filed against nvidia-common and I wondered why | 13:07 |
| trijntje | probably because the person who submitted it thinks its nvidia related | 13:12 |
| cprofitt | charlie-tca: ping | 16:29 |
| cprofitt | https://blueprints.launchpad.net/ubuntu/+spec/community-p-bug-involvement | 16:30 |
| cprofitt | what do you think? | 16:30 |
| penguin42 | cprofitt: I wonder if the bugs that are badly reported come from those people who would go to user days and jams | 16:34 |
| === dshufelt is now known as dsmitty | ||
| pleia2 | penguin42: was there a problem with the user days session on bugs in january? | 16:35 |
| * penguin42 didn't know about them | 16:35 | |
| pleia2 | hm | 16:36 |
| pleia2 | so what did you mean? | 16:36 |
| pleia2 | if they're something being said during the user days bug session that's a problem it would be good to fix it :) | 16:37 |
| penguin42 | pleia2: cproffit's argument seems to be that if we train people at these things there will be a lot less bad bugs - may be true, but I wonder if a lot of the people who submit bad bugs just don't know about a lot of these things; they've just picked up a CD and installed | 16:37 |
| pleia2 | ah, so it wasn't specifically a problem with sessions at user days (indeed, maybe more good bug sessions can actually help?) | 16:39 |
| pleia2 | more of a problem with the people being new and encouraged to file bugs | 16:39 |
| penguin42 | pleia2: Correct, I wasn't saying there was anything wrong with the bug days | 16:39 |
| charlie-tca | cprofitt: I subscribed. I think we should expand the whiteboard more, and put specifics down for discussion. | 16:40 |
| pleia2 | charlie-tca: will you be at UDS? | 16:40 |
| charlie-tca | yes | 16:40 |
| pleia2 | great | 16:40 |
| charlie-tca | I will be there. | 16:40 |
| cprofitt | charlie-tca: I agree -- please feel free to add more | 16:41 |
| charlie-tca | but it is going to be a busy week, with leadership stuff, community stuff, dinner, etc. Looks like they are trying to fill all my time this time around. | 16:41 |
| cprofitt | I have been struggling to put my thoughts about it in to words | 16:41 |
| cprofitt | ooh... dinner | 16:42 |
| cprofitt | nice | 16:42 |
| charlie-tca | cprofitt: I will add some to it, later this week. | 16:42 |
| charlie-tca | We also have a session to discuss bug-squad mentorship program aagain | 16:42 |
| cprofitt | charlie-tca: yes, I subscribed to that | 16:43 |
| charlie-tca | good, I am out of ideas on how to make that work now | 16:43 |
| cprofitt | I also emailed bdrung | 16:44 |
| cprofitt | bdmurray: | 16:44 |
| cprofitt | sorry not the other bd | 16:44 |
| charlie-tca | heh | 16:45 |
| charlie-tca | tab-complete is so handy ;) | 16:45 |
| cprofitt | yep. | 16:45 |
| penguin42 | yofel: Ping (or any other KDE user) | 17:52 |
| penguin42 | ah, it's bug 856210 | 17:53 |
| ubot4 | Launchpad bug 856210 in libreoffice (Ubuntu) (and 1 other project) "Horizontal Scrollbar in kde dont work (default theme) (affects: 6) (heat: 39)" [Undecided,Incomplete] https://launchpad.net/bugs/856210 | 17:53 |
| bil21al | is any body having the issue of keyboard frezing? | 18:00 |
| penguin42 | bil21al: I haven't but I read one bug report about it; what type of keyboard - PS/2 or USB, and does it freze for ever or just for a few seconds? | 18:01 |
| bil21al | it freez for some sec if i wait for a moment than it again works | 18:01 |
| bil21al | which bug? | 18:01 |
| penguin42 | hmm that's not the bug I saw | 18:01 |
| bil21al | than whts the way i chose to overcome it? | 18:02 |
| penguin42 | it's difficult without knowing why it's happening - PS/2 or USB? | 18:02 |
| bil21al | i have laptop.IBM t 60 | 18:03 |
| yofel | penguin42: I know that one, but had other things to look at | 18:04 |
| penguin42 | yofel: It's a nasty one; still - easy work around from that report | 18:04 |
| bil21al | yofel and penguin42 please help! its irrating me alot | 18:05 |
| penguin42 | bil21al: I don't know why your machine is freezing! | 18:05 |
| yofel | another workaround would be using the middle mouse button, that work, just not the left one | 18:05 |
| yofel | *that works | 18:05 |
| penguin42 | bil21al: You need to see what else happens during the freeze; does the mouse still work? Is there anything in the log? | 18:05 |
| bil21al | yes mouse works | 18:05 |
| penguin42 | yofel: The scrolling with the scrollwheel is painful, it over scrolls slowly; nuking libreoffice-kde is the easiest fix | 18:06 |
| bil21al | with the freez | 18:06 |
| bil21al | is there any way to reset the key board like there is away to reset the unity ? | 18:07 |
| bil21al | its not a hardware problem and it hapened today with me i have not run any update or any thing | 18:07 |
| bil21al | penguin42 which bug you have seen can you give me the bug number? | 18:10 |
| penguin42 | bil21al: bug 878501 - but it may not be the same as yours - for him it stops and never comes back | 18:11 |
| ubot4 | Launchpad bug 878501 in xserver-xorg-input-evdev (Ubuntu) (and 1 other project) "ps/2 keyboard not working [irqbalance?] (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/878501 | 18:11 |
| * yofel gets frequent ~500ms freezes with nouveau on his notebook - but not 2s or more | 18:11 | |
| penguin42 | yofel: Youch | 18:12 |
| yofel | yeah, one more reason why I'm using the proprietary driver | 18:13 |
| bil21al | penguin42 can i file bug? | 18:13 |
| penguin42 | bil21al: Sure | 18:13 |
| * penguin42 goes to get food | 18:13 | |
| bil21al | * | 18:14 |
| bil21al | penguin42 in which pakage i file it? | 18:20 |
| bil21al | in which pake i file the bug of launchpad? | 18:21 |
| bil21al | pakage? | 18:21 |
| === emma is now known as em | ||
| hggdh | about the discussion above -- my view is LP is an expert system, not for the casual user. We need an end-user solution outside LP | 19:32 |
| lifeless | hggdh: for what ? | 20:10 |
| hggdh | lifeless: to collect the casual user comments. Perhaps askubuntu/forum already do that, but we need to harvest them | 22:00 |
| micahg | hggdh: I think in other organizations that's done by a separate team that can then report or create bugs based on those issues | 22:04 |
| lifeless | hggdh: what sort of comments ? | 22:07 |
| === cipher is now known as Guest67818 | ||
| hggdh | lifeless: an user has a problem, perhaps a bug. But the user does not have enough technical knowledge to (correctly) open a bug. | 22:37 |
| hggdh | micahg: yes, something like that | 22:37 |
| hggdh | lifeless: so this user comments (somewhere) about this self-perceived issue; eventually this may be escalated to a bug on LP | 22:38 |
| lifeless | hggdh: I think defining bug as being technical description is overly narrow | 22:38 |
| lifeless | we're looking at consolidating blueprints, answers and bugs into one system | 22:38 |
| hggdh | lifeless: is there a session on that during UDS? I would really like to participate, if you do not mind | 22:39 |
| hggdh | lifeless: of course, integration would most certainly be a plus | 22:39 |
| hggdh | micahg, lifeless: one thing, for example, would be to mine the google query database for common issues, and --somehow, depends on what they are -- address them | 22:42 |
| lifeless | hggdh: https://dev.launchpad.net/IssueTracker | 22:43 |
| lifeless | hggdh: no session planned, but thats our current thinking on the problem | 22:44 |
| hggdh | lifeless: perfect, I will read it. Thank you very much, sir | 22:44 |
| lifeless | de nada | 22:45 |
| hggdh | heh. Muito obrigado, então :-) | 22:47 |
| === emma is now known as em | ||
| cprofitt | hey all | 23:31 |
| jbicha | lifeless: what would happen to "Get Help Online...", would that button just go away? | 23:55 |
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