[00:05] <penguin42> madsailor: Yes I think that's a well known one, just hang on a sec
[00:05] <penguin42> bug 868628
[00:05] <ubot4> Launchpad bug 868628 in linux (Ubuntu Oneiric) (and 1 other project) "Oneiric update to 3.0.6 (3.0.0-13.20) stable release (affects: 29) (dups: 9) (heat: 114)" [Undecided,Confirmed] https://launchpad.net/bugs/868628
[00:06] <penguin42> hmm
[00:07] <penguin42> madsailor: Have you done an update yet ?
[00:07] <madsailor> just a min...let me check
[00:08] <madsailor> I have done updates.  there are 9 more recommended pending, but none relate to the kernel.  I will update them as well just for fun
[00:09] <penguin42> madsailor: OK, I think this is the same as bug 844957
[00:09] <ubot4> Launchpad bug 844957 in debian (and 2 other projects) "Safely removing external (usb) hdd's can cause a kernel panic or system freeze (dup-of: 868628)" [Unknown,Fix released] https://launchpad.net/bugs/844957
[00:09] <ubot4> Launchpad bug 868628 in linux (Ubuntu Oneiric) (and 1 other project) "Oneiric update to 3.0.6 (3.0.0-13.20) stable release (affects: 29) (dups: 9) (heat: 114)" [Undecided,Confirmed] https://launchpad.net/bugs/868628
[00:09] <penguin42> madsailor: And is waiting for the bug fix kernel to be released; I think it's in the onieirc-proposed repo so you could test it to make sure
[00:12] <madsailor> how would I go about doing that?
[00:14] <madsailor> I guess a better question is: what is the line to add to software sources for oneric-proposed, and what packages would be relevant to the issue?
[00:14] <penguin42> madsailor: Go into software sources, then the 'updates' tab and select Pre-released updates - now they aren't in for a reason - they're still being tested, so be careful
[00:15] <penguin42> madsailor: Just the kernel I think
[00:16] <madsailor> if I have problems with the kernel update, can I revert (Easily)?
[00:17] <penguin42> I think you should find that on the grub boot menu you will have the previous kernel as well, make sure you know how to get to that - if not it might be just best to sit back and wait a few days for the update to be released
[00:19] <madsailor> I dual-boot, so I see grub every boot-cycle.  I think I might be a bit less adventurous, however, and wait for the update to be released.  I just wondered if I could help with the issue, but it seems that a fix is already well underway.
[00:19] <madsailor> Thanks for the help penguin42
[00:19] <penguin42> no problem
[00:19] <penguin42> madsailor: Thanks for trying to report it - it's a common one that a lot of people are seeing though
[00:21] <madsailor> penguin42,  while I'm at it I have been unable to mount nfs shares in oneiric that worked fine in natty
[00:21] <penguin42> hmm not sure about that
[00:22] <madsailor> I'm sure the shares are fine, because other boxes on the network connect fine
[00:22]  * madsailor is searching for a matching issue on the bugtracker
[00:28] <madsailor> I don't see anything that matches my issue.  I run a standard command: sudo mount -t nfs 192.168.1.140:/mnt/user/Movies ~/Mounts/Movies
[00:28] <penguin42> and how does it error?
[00:28] <madsailor> and mount returns "wrong fs type, bad option, bad superblock on" ...
[00:29] <penguin42> I'd check you still have all the NFS client packages in
[00:30] <madsailor> ahh, yes.
[00:30]  * madsailor checking
[00:32] <penguin42> right, time to go
[00:33] <madsailor> ok.  thanks for the help.  i think that's the issue...I just thought Ubuntu installed the nfs package out of the box
[02:28] <greg-g> madsailor: was that the issue? (the lack of nfs packages installed?)
[03:51] <somethinginteres> hi all, my almost fresh install of 11.10 is locking up. I can't work out a cause. What can I do to submit a bug report on the issue?
[03:57] <madsailor> greg-g, yes, that was the issue.  Sorry for not reporting back on that one
[04:02] <cprofitt> bdmurray: ping
[04:56] <greg-g> madsailor: no worries, just making sure :)
[11:43] <kanha> hey my ubuntu is not getting loaded its saying unable to mount /var/run
[12:31] <trijntje> Hi all, bug 870560 has been marked as a duplicate of a bug that has seen less activity and was reported later. Is it OK if I reverse this or should I leave it alone?
[12:31] <ubot4> Launchpad bug 870560 in jockey (Ubuntu) (and 2 other projects) "installing fglrx (post-release updates) fails (dup-of: 873058)" [Undecided,Confirmed] https://launchpad.net/bugs/870560
[12:31] <ubot4> Launchpad bug 873058 in nvidia-common (Ubuntu) "Jockey fail to install binary ati driver (post release) version (affects: 34) (dups: 2) (heat: 60)" [Medium,Confirmed] https://launchpad.net/bugs/873058
[12:32] <penguin42> hang on, why's a bug about ati driver in nvidia-common
[12:45] <trijntje> penguin42: the bug I posted? It looks like it occurs on multiple cards
[13:06] <penguin42> trijntje: But it's onl yin nvidia-common?
[13:07] <trijntje> penguin42: no, I have an ati card myself, and I'm also having that bug
[13:07] <penguin42> yeh, but that's what I mean the bug is filed against nvidia-common and I wondered why
[13:12] <trijntje> probably because the person who submitted it thinks its nvidia related
[16:29] <cprofitt> charlie-tca: ping
[16:30] <cprofitt> https://blueprints.launchpad.net/ubuntu/+spec/community-p-bug-involvement
[16:30] <cprofitt> what do you think?
[16:34] <penguin42> cprofitt: I wonder if the bugs that are badly reported come from those people who would go to user days and jams
[16:35] <pleia2> penguin42: was there a problem with the user days session on bugs in january?
[16:35]  * penguin42 didn't know about them
[16:36] <pleia2> hm
[16:36] <pleia2> so what did you mean?
[16:37] <pleia2> if they're something being said during the user days bug session that's a problem it would be good to fix it :)
[16:37] <penguin42> pleia2: cproffit's argument seems to be that if we train people at these things there will be a lot less bad bugs - may be true, but I wonder if a lot of the people who submit bad bugs just don't know about a lot of these things; they've just picked up a CD and installed
[16:39] <pleia2> ah, so it wasn't specifically a problem with sessions at user days (indeed, maybe more good bug sessions can actually help?)
[16:39] <pleia2> more of a problem with the people being new and encouraged to file bugs
[16:39] <penguin42> pleia2: Correct, I wasn't saying there was anything wrong with the bug days
[16:40] <charlie-tca> cprofitt: I subscribed. I think we should expand the whiteboard more, and put specifics down for discussion.
[16:40] <pleia2> charlie-tca: will you be at UDS?
[16:40] <charlie-tca> yes
[16:40] <pleia2> great
[16:40] <charlie-tca> I will be there.
[16:41] <cprofitt> charlie-tca: I agree -- please feel free to add more
[16:41] <charlie-tca> but it is going to be a busy week, with leadership stuff, community stuff, dinner, etc. Looks like they are trying to fill all my time this time around.
[16:41] <cprofitt> I have been struggling to put my thoughts about it in to words
[16:42] <cprofitt> ooh... dinner
[16:42] <cprofitt> nice
[16:42] <charlie-tca> cprofitt: I will add some to it, later this week.
[16:42] <charlie-tca> We also have a session to discuss bug-squad mentorship program aagain
[16:43] <cprofitt> charlie-tca: yes, I subscribed to that
[16:43] <charlie-tca> good, I am out of ideas on how to make that work now
[16:44] <cprofitt> I also emailed bdrung
[16:44] <cprofitt> bdmurray:
[16:44] <cprofitt> sorry not the other bd
[16:45] <charlie-tca> heh
[16:45] <charlie-tca> tab-complete is so handy ;)
[16:45] <cprofitt> yep.
[17:52] <penguin42> yofel: Ping (or any other KDE user)
[17:53] <penguin42> ah, it's bug 856210
[17:53] <ubot4> Launchpad bug 856210 in libreoffice (Ubuntu) (and 1 other project) "Horizontal Scrollbar in kde dont work (default theme) (affects: 6) (heat: 39)" [Undecided,Incomplete] https://launchpad.net/bugs/856210
[18:00] <bil21al> is any body having the issue of keyboard frezing?
[18:01] <penguin42> bil21al: I haven't but I read one bug report about it; what type of keyboard - PS/2 or USB, and does it freze for ever or just for a few seconds?
[18:01] <bil21al> it freez for some sec if i wait for a moment than it again works
[18:01] <bil21al> which bug?
[18:01] <penguin42> hmm that's not the bug I saw
[18:02] <bil21al> than whts the way i chose to overcome it?
[18:02] <penguin42> it's difficult without knowing why it's happening - PS/2 or USB?
[18:03] <bil21al> i have laptop.IBM t 60
[18:04] <yofel> penguin42: I know that one, but had other things to look at
[18:04] <penguin42> yofel: It's a nasty one; still - easy work around from that report
[18:05] <bil21al> yofel and penguin42 please help! its irrating me alot
[18:05] <penguin42> bil21al: I don't know why your machine is freezing!
[18:05] <yofel> another workaround would be using the middle mouse button, that work, just not the left one
[18:05] <yofel> *that works
[18:05] <penguin42> bil21al: You need to see what else happens during the freeze; does the mouse still work? Is there anything in the log?
[18:05] <bil21al> yes mouse works
[18:06] <penguin42> yofel: The scrolling with the scrollwheel is painful, it over scrolls slowly; nuking libreoffice-kde is the easiest fix
[18:06] <bil21al> with the freez
[18:07] <bil21al> is there any way to reset the key board like there is away to reset the unity ?
[18:07] <bil21al> its not a hardware problem and it hapened today with me i have not run any update or any thing
[18:10] <bil21al> penguin42 which bug you have seen can you give me the bug number?
[18:11] <penguin42> bil21al: bug 878501 - but it may not be the same as yours - for him it stops and never comes back
[18:11] <ubot4> Launchpad bug 878501 in xserver-xorg-input-evdev (Ubuntu) (and 1 other project) "ps/2 keyboard not working [irqbalance?] (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/878501
[18:11]  * yofel gets frequent ~500ms freezes with nouveau on his notebook - but not 2s or more
[18:12] <penguin42> yofel: Youch
[18:13] <yofel> yeah, one more reason why I'm using the proprietary driver
[18:13] <bil21al> penguin42 can i file bug?
[18:13] <penguin42> bil21al: Sure
[18:13]  * penguin42 goes to get food
[18:14] <bil21al> *
[18:20] <bil21al> penguin42 in which pakage i file it?
[18:21] <bil21al> in which pake i file the bug of launchpad?
[18:21] <bil21al> pakage?
[19:32] <hggdh> about the discussion above -- my view is LP is an expert system, not for the casual user. We need an end-user solution outside LP
[20:10] <lifeless> hggdh: for what ?
[22:00] <hggdh> lifeless: to collect the casual user comments. Perhaps askubuntu/forum already do that, but we need to harvest them
[22:04] <micahg> hggdh: I think in other organizations that's done by a separate team that can then report or create bugs based on those issues
[22:07] <lifeless> hggdh: what sort of comments ?
[22:37] <hggdh> lifeless: an user has a problem, perhaps a bug. But the user does not have enough technical knowledge to (correctly) open a bug.
[22:37] <hggdh> micahg: yes, something like that
[22:38] <hggdh> lifeless: so this user comments (somewhere) about this self-perceived issue; eventually this may be escalated to a bug on LP
[22:38] <lifeless> hggdh: I think defining bug as being technical description is overly narrow
[22:38] <lifeless> we're looking at consolidating blueprints, answers and bugs into one system
[22:39] <hggdh> lifeless: is there a session on that during UDS? I would really like to participate, if you do not mind
[22:39] <hggdh> lifeless: of course, integration would most certainly be a plus
[22:42] <hggdh> micahg,  lifeless: one thing, for example, would be to mine the google query database for common issues, and --somehow, depends on what they are -- address them
[22:43] <lifeless> hggdh: https://dev.launchpad.net/IssueTracker
[22:44] <lifeless> hggdh: no session planned, but thats our current thinking on the problem
[22:44] <hggdh> lifeless: perfect, I will read it. Thank you very much, sir
[22:45] <lifeless> de nada
[22:47] <hggdh> heh. Muito obrigado, então :-)
[23:31] <cprofitt> hey all
[23:55] <jbicha> lifeless: what would happen to "Get Help Online...", would that button just go away?