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| zibzi | Hi, i have a creative zen XFI mp3 player, and im trying to sync it with banshee via MTP after updating to 11.10 and banshe keeps crashing... | 05:44 |
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| zibzi | from the terminal i get Device 0 (VID=041e and PID=4162) is a Creative ZEN X-Fi. PTP_ERROR_IO: failed to open session, trying again after resetting USB interface LIBMTP libusb: Attempt to reset device Stacktrace: Native stacktrace: Segmentation fault | 05:45 |
| philipballew | zibzi, if your looking for support maybe #ubuntu would help | 05:54 |
| zibzi | I asked there they sent me here. | 05:54 |
| zibzi | :p | 05:55 |
| bullgard4 | How can I report an error in packages.ubuntu.com to Launchpad? | 08:01 |
| micahg | bullgard4: you can't, not a launchpad system, ask rhonda in #ubuntu-motu | 08:02 |
| jpds | bullgard4: You don't. | 08:02 |
| bullgard4 | micahg: I will turn to rhonda. Thank you. | 08:03 |
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| bil21al | why bugzilla dont uload vedios? | 09:11 |
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| dashroom | Quiet, isn't it | 19:10 |
| dashroom | what should I mark untranslated bugs as | 19:11 |
| hggdh | dashroom: use https://wiki.ubuntu.com/Bugs/Responses#Not_reported_in_English | 20:28 |
| hggdh | dashroom: and they are kept as New. You can also ask at #ubuntu-translators, or give us the bug number, perhaps someone here speaks the language | 20:29 |
| SwitchDK | Is anybody from the BugControl team available to have a look at bug 881216. I think it needs to be triaged (my apologies if this happens automatically, still new to the process) | 20:39 |
| ubot4 | Launchpad bug 881216 in libreoffice (Ubuntu) "Libre Office Calc Horizontal Slide Bar (affects: 2) (heat: 14)" [Undecided,Confirmed] https://launchpad.net/bugs/881216 | 20:39 |
| SwitchDK | sorry I meant the bug should be marked as "Triaged" please | 20:42 |
| hggdh | SwitchDK: (1) can you run 'apport-collect' against it (since you reproduced)? (2) how easy is it to reproduce, and what steps should we take? (3) what Importance you think it should have? | 20:44 |
| SwitchDK | hggdh: i tried to run apport-collect but it didn't want to collect logs saying all the necessary info was attached] | 20:45 |
| hggdh | SwitchDK: OK. What about questions 2, 3, and 4? | 20:46 |
| SwitchDK | hggdh: do you want me to update the bug with the steps on how to reproduce. It is by default it fails | 20:46 |
| hggdh | cool, is it stated there (I did not look for it)? | 20:46 |
| SwitchDK | hggdh: it could probably be more clear but it is really obvious once you open a spreadsheet | 20:46 |
| hggdh | SwitchDK: "pretty obvious" is a dangerous concept ;-) | 20:47 |
| SwitchDK | hggdh: sorry just checking on importance, not used being asked that question ;) | 20:47 |
| hggdh | SwitchDK: just getting you on track for being (eventually) in Bug Control :-) | 20:47 |
| SwitchDK | hggdh: hehe, thanks, I would think Medium since it affects core functionality, it is difficult to use Calc without the scroll bar | 20:48 |
| hggdh | SwitchDK: and I agree... | 20:48 |
| hggdh | SwitchDK: done, thank you | 20:50 |
| SwitchDK | hggdh: true that obvious can be dangerous but I think my steps for reproducing the bug would be: 1. open Calc, 2, Attempt scroll :P | 20:50 |
| SwitchDK | Many thanks hggdh | 20:50 |
| hggdh | SwitchDK: In understand. But it is just a good practice to state it, even being obvious | 20:50 |
| SwitchDK | hggdh: that makes sense, I will bear that in mind with the next bugs I hug | 20:51 |
| hggdh | SwitchDK: we do appreciate your help. Please bear with an old and tired person ;-) | 20:52 |
| SwitchDK | hggdh: hehe, no worries, I'm still trying to get to grips with the terminology | 20:53 |
| SwitchDK | hggdh: sorry to disturb you again but I forgot to ask if the process we just went through to mark a bug Traiged is the correct way of doing it? | 20:58 |
| SwitchDK | hggdh: or should I not raise the requests on this channel but just leave the bug and it will automatically be picked up by a BugControl member | 20:58 |
| hggdh | SwitchDK: in your case, it is -- bug is confirmed, we know how to repeat. Now, bonus points if you check upstream for a similar bug (and open one if needed), and link it on our bug | 20:59 |
| hggdh | SwitchDK: this is indeed what you should do -- ask here for someone to mark it triaged | 20:59 |
| SwitchDK | hggdh: excellent, thanks again | 21:00 |
| hggdh | yw | 21:00 |
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