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[05:44] <zibzi> Hi, i have a creative zen XFI mp3 player, and im trying to sync it with banshee via MTP after updating to 11.10 and banshe keeps crashing...
[05:45] <zibzi> from the terminal i get Device 0 (VID=041e and PID=4162) is a Creative ZEN X-Fi. PTP_ERROR_IO: failed to open session, trying again after resetting USB interface LIBMTP libusb: Attempt to reset device Stacktrace:   Native stacktrace:  Segmentation fault
[05:54] <philipballew> zibzi, if your looking for support maybe #ubuntu would help
[05:54] <zibzi> I asked there they sent me here.
[05:55] <zibzi> :p
[08:01] <bullgard4> How can I report an error in packages.ubuntu.com to Launchpad?
[08:02] <micahg> bullgard4: you can't, not a launchpad system, ask rhonda in #ubuntu-motu
[08:02] <jpds> bullgard4: You don't.
[08:03] <bullgard4> micahg: I will turn to rhonda. Thank you.
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[09:11] <bil21al> why bugzilla dont uload vedios?
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[19:10] <dashroom> Quiet, isn't it
[19:11] <dashroom> what should I mark untranslated bugs as
[20:28] <hggdh> dashroom: use https://wiki.ubuntu.com/Bugs/Responses#Not_reported_in_English
[20:29] <hggdh> dashroom: and they are kept as New. You can also ask at #ubuntu-translators, or give us the bug number, perhaps someone here speaks the language
[20:39] <SwitchDK> Is anybody from the BugControl team available to have a look at bug 881216. I think it needs to be triaged (my apologies if this happens automatically, still new to the process)
[20:39] <ubot4> Launchpad bug 881216 in libreoffice (Ubuntu) "Libre Office Calc Horizontal Slide Bar (affects: 2) (heat: 14)" [Undecided,Confirmed] https://launchpad.net/bugs/881216
[20:42] <SwitchDK> sorry I meant the bug should be marked as "Triaged" please
[20:44] <hggdh> SwitchDK: (1) can you run 'apport-collect' against it (since you reproduced)? (2) how easy is it to reproduce, and what steps should we take? (3) what Importance you think it should have?
[20:45] <SwitchDK> hggdh: i tried to run apport-collect but it didn't want to collect logs saying all the necessary info was attached]
[20:46] <hggdh> SwitchDK: OK. What about questions 2, 3, and 4?
[20:46] <SwitchDK> hggdh: do you want me to update the bug with the steps on how to reproduce. It is by default it fails
[20:46] <hggdh> cool, is it stated there (I did not look for it)?
[20:46] <SwitchDK> hggdh: it could probably be more clear but it is really obvious once you open a spreadsheet
[20:47] <hggdh> SwitchDK: "pretty obvious" is a dangerous concept ;-)
[20:47] <SwitchDK> hggdh: sorry just checking on importance, not used being asked that question ;)
[20:47] <hggdh> SwitchDK: just getting you on track for being (eventually) in Bug Control :-)
[20:48] <SwitchDK> hggdh: hehe, thanks, I would think Medium since it affects core functionality, it is difficult to use Calc without the scroll bar
[20:48] <hggdh> SwitchDK: and I agree...
[20:50] <hggdh> SwitchDK: done, thank you
[20:50] <SwitchDK> hggdh: true that obvious can be dangerous but I think my steps for reproducing the bug would be: 1. open Calc, 2, Attempt scroll :P
[20:50] <SwitchDK> Many thanks hggdh
[20:50] <hggdh> SwitchDK: In understand. But it is just a good practice to state it, even being obvious
[20:51] <SwitchDK> hggdh: that makes sense, I will bear that in mind with the next bugs I hug
[20:52] <hggdh> SwitchDK: we do appreciate your help. Please bear with an old and tired person ;-)
[20:53] <SwitchDK> hggdh: hehe, no worries, I'm still trying to get to grips with the terminology
[20:58] <SwitchDK> hggdh: sorry to disturb you again but I forgot to ask if the process we just went through to mark a bug Traiged is the correct way of doing it?
[20:58] <SwitchDK> hggdh: or should I not raise the requests on this channel but just leave the bug and it will automatically be picked up by a BugControl member
[20:59] <hggdh> SwitchDK: in your case, it is -- bug is confirmed, we know how to repeat. Now, bonus points if you check upstream for a similar bug (and open one if needed), and link it on our bug
[20:59] <hggdh> SwitchDK: this is indeed what you should do -- ask here for someone to mark it triaged
[21:00] <SwitchDK> hggdh: excellent, thanks again
[21:00] <hggdh> yw