/srv/irclogs.ubuntu.com/2011/11/06/#ubuntu-bugs.txt

lacquiHi.  Trying to fix my first bug here (bug #885329).  I've followed the instructions on https://wiki.ubuntu.com/Bugs/HowToFix but I'm getting the following error:03:40
lacquidebian/rules:4: /usr/share/cdbs/1/rules/debhelper.mk: No such file or directory03:40
Guest29594lacqui: Bug 885329 on http://launchpad.net/bugs/885329 is private03:41
lacquican anyone review my bug fix please?05:37
=== jhelwig is now known as zz_jhelwig
kanhaI forgot my root password which i set for recoverymode root shell is there any way to open ubuntu10:44
kanhaI forget my recovery mode root password and also login password is there anyway to open ubuntu?11:23
=== yofel_ is now known as yofel
penguin42what do we do with a bug for a Lucid version where the person is asking for a fix on Lucid?14:33
iktsru14:34
iktif there's a patch14:34
penguin42hmm it's got a reference to a patch; bug 83581714:34
Guest29594penguin42: Bug 835817 on http://launchpad.net/bugs/835817 is private14:35
penguin42it's not private14:35
penguin42gah, that bot needs oiling14:36
penguin42ikt: The guy has found a fix upstream (1 liner)14:39
iktsame deal I think14:52
iktany update needs sru14:52
iktI think there was a 10 line kernel patch that made the whole system faster14:52
iktsame sort of process though14:53
penguin42ikt: OK, but assuming I'm just triaging the bug how do I suggest to someone that it gets SRUd14:53
elgatonpenguin42: Is it related to an application or to the kernel?14:59
penguin42elgaton: X14:59
elgatonpenguin42: OK, the procedure is the one described in <https://wiki.ubuntu.com/StableReleaseUpdates>15:00
elgatonpenguin42: Get the patch sponsored and committed in the development release first15:00
elgatonpenguin42: then use the "Nominate for series" link15:00
penguin42elgaton: Thing is it doesn't need to be nominated for development because it's already fixed15:01
elgatonpenguin42: What is the bug number?15:01
penguin42elgaton: Bug 83581715:01
Guest29594penguin42: Bug 835817 on http://launchpad.net/bugs/835817 is private15:01
* elgaton is checking the Git commits for x15:05
elgatonpenguin42: OK, it's fixed in Oneiric (just checked on a VM), so already fixed in the development version too. Just nominate for Ubunu 10.04.15:10
elgaton*Ubuntu15:10
penguin42hmm, done15:10
elgatonpenguin42: Also update the bug description and follow the procedure in the link that I gave you earlier.15:11
penguin42elgaton: The interesting question is whether it fits the requirements for an SRU in terms of whether it's severe enough v regression potential15:12
elgatonpenguin42: The most users can experience is a slight alteration (1 MHz) of the clock frequency - so there is almost no regression potential at first sight (of course, that will need to be tested), but it means also that the bug is not particularly severe.15:16
penguin42elgaton: Agreed; I guess it depends if you have a video system that happens to require the exact standard15:17
elgatonpenguin42: Well, I think you should give it a try. (At most your fix gets rejected).15:18
penguin42elgaton: I'm not proposing producing the patched package; it's a pain for me to build and test - it's very easy though for an X dev to do if they already have it all set up15:21
elgatonpenguin42: It is possible to you to generate just the debdiff? Maybe a personal PPA will help to check if the package build correctly without much intervention on your part15:25
elgatonpenguin42: The sponsors team will then take care of the rest15:26
penguin42ok, might do that15:26
elgatonCould someone please set the importance of bug #886680 to "Medium" and the status to "Triaged"? Thanks!17:29
* penguin42 looks17:29
* yofel wonders where ubot4 got lost17:30
yofeljpds: ^17:30
penguin42elgaton: Done17:31
elgatonpenguin42: Thanks17:32
=== emma is now known as Em
iceroothttps://bugs.launchpad.net/ubuntu/+source/linux/+bug/869502 can someone mark this as critical?18:05
puffI need to report a bug;  I'm at the "check to see if it's been reported already", but I'm not sure what keywords are appropriate.  When I leave the machine alone and the screen saver kicks in, then I tap a key to bring up the screen unlock dialog, I get a white screen instead.18:11
puffNothing seems to work;  typing the password blindly doesn't work.  Atemtping to shift to a console (e.g. ctrl-alt-f1) doesn't work.  However, closing the laptop so the machine goes into suspend, then opening again, does work.18:12
yofeliceroot: that's already high18:12
yofelwhy critical?18:12
puffI see only one bug with "screen saver" in oneiric, and it's not this bug:18:14
puffhttps://launchpad.net/ubuntu/oneiric/+bugs?field.searchtext=screen+saver&orderby=-importance&search=Search&field.status%3Alist=NEW&field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE&field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.status%3Alist=FIXCOMMITTED&field.assignee=&field.bug_reporter=&field.omit_dupes=on&field.has_patch=&field.has_n18:14
=== Abhijit_ is now known as Abhijit
=== zz_jhelwig is now known as jhelwig
icerootyofel: because the system cant be used and noone (instead of me) is really doing something on that18:44
icerootand i dont have the skill to fix it mywself so i can only report it on LKML, maintainers and so on18:44
icerootso maybe the keyword "critical" bring up some canocial-people to act on it18:45
penguin42that wifi has never been stable - it works and shutdsdown now - but stability is a different issue18:46
icerootpenguin42: but on ubuntu 10.04, 10.10 i never faced kernel-panics just some bad connections18:47
icerootand i think kernel-panics are critical18:47
penguin42it's hard - every one of the oops messages on that bug is different18:48
icerootpenguin42: yes18:48
icerootpenguin42: but i feel lost with that issue. LKML is nit helping, launchpad is not helping18:48
icerootif someone says to me do this and this, i will do it18:48
penguin42iceroot: Then that's the most you can do - you always have the option of reinstalling an earlier version18:49
icerootof course or just using 2.6.38 on 11.1018:49
icerooti know how to help me and i dont have a problem about using an older kernel or switch back18:49
icerootbut users came from windows or trying ubuntu for the first time, you cant say to them "roll back the system"18:50
icerootand imo the most important part. at the moment noone from the kernel-dev team really cares about it18:50
icerooti dont have problems with bugs in software, there can always be bugs18:51
penguin42iceroot: There are a lot of bugs and you can see there are people working on that one18:51
icerootabout a month18:51
penguin42iceroot: It's very difficult to fix something on hardware you don't have and which only occurs intermittently18:52
icerootatm we dont know what is the issue, if it is rt2800pci, if it is the kernel itself, if it is the scsi system and so on18:52
icerooti dont say its easy18:52
icerooti just say that i dont really see support on that issue on a very common hardware (which the eeepc series is)18:52
icerootalso what is going on here18:53
iceroothttps://bugs.launchpad.net/ubuntu/+source/kwalletcli/+bug/80227418:53
icerooti provided a patch, nothing happening18:53
icerootone month for a security issue18:53
yofelI have a eeePC 1000H with an rt2860 chip, and no kernel panics since 3.0.0-1318:54
icerootyofel: ever used 3.0.0-12?18:54
yofelthat had kernel panics, but I never saw the full trace. And the bit of the trace I saw had nothing todo with networking (rather had ext4 symbols in it)18:55
icerootyofel: i saw ext4 remounts in dmesg on the last panic18:55
icerootyofel: how long are you testing 3.0.0-13?18:56
penguin42iceroot: As far as the kwalletcli one, I suggest if you're around in the week that you ask on #ubuntu-dev ; watch for when the title shows there is a 'patch pilot' in - and ask them *nicely* if they can take your patch from that bug18:56
icerootpatch pilot is a real person helping me on filling/fixing bugs?18:57
penguin42iceroot: Yes18:57
yofelinstalled since october 24th18:57
penguin42iceroot: A patch pilot is someone who can help get a patch in18:57
icerootpenguin42: thank you i will do so next week18:58
penguin42iceroot: But be nice to them - if you ask them nicely they can get it in and fixed quickly18:58
penguin42iceroot: The kernel bug is a really nasty one to fix; bugs that only fail rarely and with different results each time can be very hard to actually fix18:59
icerootnormally i am always nice. forgive me the last 5 minutes but i makes me not very happy that there is no new status on the kenrel-thing and i (as a normal user) have to post on LKML18:59
icerooton dont even know how to post on LKML, what they want and so on19:00
icerootthat is what makes me not very happy but i will promise to be nice again :)19:00
yofelthere's a debdiff on that bug and ubuntu-sponsors isn't subscribed -> not good19:00
icerootyofel: but that should be a problem of launchpad?19:01
yofelnope, launchpad has no idea what a debdiff is, if anything it'll mark it as a patch19:01
yofelwhich isn't enough for the sponsors19:02
icerootbut how should i know that?19:02
icerootthere is ubuntu sec team and ubuntu review team on cc19:02
icerootwhy should a normal user set a team (he dont know) as cc?19:03
icerootand how should a normal user know that?19:03
yofela user that fixes bugs should still read https://wiki.ubuntu.com/Bugs/HowToFix19:03
yofelwhich has a different procedure, which would in the end still notify the sponsors19:04
yofeliceroot: also, kwalletcli is in universe, so ask in #ubuntu-motu before -devel19:04
icerootyofel: much to complicated (i think)19:04
icerooti provide a patch and someone who knows the needed steps should do the rest19:05
icerootof course RTFM is one way19:05
yofelpackaging isn't easy, and IMO bzr is rather easy to understand (we can talk about launchpad I guess....)19:05
yofeliceroot: there was/is the review team - problem is finding someone that does the work19:05
icerootof course19:06
penguin42iceroot: The fact Leann Ogasawara was looking at your bug is good; although it's been quite for the last week, that may be because a lot of the Ubuntu devs have been travelling to a conference19:06
penguin42(sorry, net dropped)19:06
icerootpenguin42: sure, no problem19:06
yofelhm, I'm tired today19:06
yofeliceroot: again about kwalletcli19:06
yofelthat needs to follow the SRU procedure19:07
yofel!sru19:07
icerootpenguin42: but i hope you unterstand my situation too. i am willing to help making ubuntu better but when there is no progress...19:07
yofelah right, no bot -.-19:07
yofelStable Release Update information is at http://wiki.ubuntu.com/StableReleaseUpdates19:07
icerootyofel: that patch is only a security-patch, no new features no major release19:08
icerootyofel: so in my opinion, i provided a security-patch, so the sec-review team should do the rest. nothing more to do for me19:08
yofelwell, yeah - I'm not on the security team, so I don't know how they work19:09
icerootthats how i understand to provide a security-patch (doesnt matter what kind of repository)19:09
icerootbut they told me because its universe its a community based thing19:09
icerootbecause of that i provided a debdiff instead of a patch19:09
icerootbut my point is, why i have to join this channel and ask for help (thank you btw for your help). why is not someone on the cc: list doing the job?19:10
icerootthat makes it not easy for normal users to provided patched and it does not make fun if noone cares what you are doing on launchpad19:11
iceroots/patched/patches19:11
yofeliceroot: that you'll have to ask them, bug and patch handling isn't easy with the amount of bugs we have on launchpad19:18
icerootyofel: i never said its easy19:19
icerootyofel: but i am sure there are ways to make it easier19:19
icerootyofel: and normally its working good, i made good experiences with launchpad and ubuntu-patching but some things are not working very well (imo)19:20
icerootubuntu-bug foobar e.g. is a very good thing. makes it very easy19:21
icerootalso the documentation is good but sometimes there are things were i thing noone really cares and you have it do to on your own (but you dont have the skills, time or now how is the correct person for that)19:22
iceroots/how/who19:23
=== christoffer_ is now known as Christoffer
icerooti think its late and i am tired. please dont understand my postings as a flamewar of being rude with you/ubuntu. i know we all do our best.19:25
ChristofferIs there any channel on IRC for unity development?19:26
yofelChristoffer: #ayatana19:29
Christofferyofel: Thank you19:29
* hggdh wonder about more links to documentation. It really seems we do not have them in the right place(s)19:33
* hggdh goes booting -- taking the plunge to precise19:34
=== lacqui_ is now known as lacqui
elgatonHi everyone, is it possible to open a bug already marked as "Fix Released" because it is still present in the latest release?22:04
yofelrather file a new bug, and add a tag for the release it happens on, and the regression-release tag22:06
elgatonyofel: Thanks - one more question: how do I link it to the old report? Is a comment enough?22:07
yofelsure, just mention the old bug in the new one22:07
elgatonyofel: Thanks22:08
elgatonOK, could someone set the status of bug #877629 to Triaged and its importance to High? Thanks!22:20

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