/srv/irclogs.ubuntu.com/2011/11/09/#ubuntuone.txt

duanedesignrakshasa: You are behind a proxy?00:00
rakshasaYes but never had an issue with it00:00
duanedesignunfortunately Ubuntu One currently does not work behind a proxy00:01
rakshasaI'll try some stuff myself and If it works I will close ticket00:01
rakshasaBut gotta go now00:02
rakshasaTnx for the support00:02
duanedesignok, cheers00:02
duanedesignanytime00:02
=== eu is now known as Guest76874
=== Guest76874 is now known as adorilson
keithclarkI am logging into a remote machine to see why my ubuntu one does not seem to be syncing up properly on it.  It did a u1sdtool -s and I get State Ready, not online and connection:  Not User With Network.  What is wrong?03:08
keithclarkI am having a hell of a time getting my one machine to sync up properly.  Anyone around to offer help?03:49
keithclarkls03:49
keithclarkIt just won't seem to sync up03:51
keithclarkIt is running 11.10, is this a problem?03:52
keithclarkAnyone here?03:54
keithclarkduanedesign, are you around?03:58
keithclarkIs there a naming convention that will not be shared?04:00
keithclarkHello?04:02
keithclarkThis is a paid service and this is the best help available?04:04
keithclarkIs there a secret door for paid support????04:07
keithclarkWow, asking a question about Ubuntu One gets completely ignored on #ubuntu and also here....strange04:08
beunokeithclark, I'm sorry, we don't have 24hs support04:09
beunothe core hours are specified in our support page04:09
beunofrom what I can see, U1 thinks you don't have a network04:10
beunoI am not sure what it could be, the service is working fine04:10
keithclarkbeuno, so if paid for, only limited hours support is offered?04:10
beunokeithclark, yes, like 99% of all services, they don't have 24/7 support04:10
beunowe cover a huge range of time, but there's an 8 hour gap04:11
beunothere should be someone around in about 5 hours04:11
beunoin the mean time, I'd suggest filing a bug with your logs04:11
beunothey will pick that up then04:11
keithclarkI don't have 5 hours04:11
beunoor email the support address04:11
beunokeithclark, this is a stock Ubuntu 11.10?04:13
keithclarkbeuno, yes, being accessed remotely via ssh04:14
beunokeithclark, and "u1sdtools -c" doesn't connect it?04:14
beunoit gets the connection info from Network Manager04:15
keithclarkconnects, doesn't sync04:15
beunomaybe that it isn't enabled if you're accessing remotely?04:15
beuno21:08 < keithclark> I am logging into a remote machine to see why my ubuntu one does not seem to be syncing up properly on it.  It did a u1sdtool -s04:15
beuno                    and I get State Ready, not online and connection:  Not User With Network.  What is wrong?04:15
keithclarkYes, same directory synced fine earlier04:15
beunoI guess that's old04:15
keithclarkbeuno, yes, that cleared itself up04:16
beunoso, what do the logs say?04:16
beuno~/.cache/ubuntuone/log/syncdaemon.log04:16
beunoalternatively, you can try disconnecting and reconnecting with -q and then -c04:17
keithclarkbeuno, done that 5 times04:17
keithclarkI see this over and over:04:17
keithclark2011-11-08 23:16:58,699 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: <State: 'QUEUE_MANAGER'  (queues IDLE  connection 'With User With Network')>; queue: 0; hash: 0) ----04:17
beunokeithclark, that means everything is up to date04:18
beunoas far as Ubuntu One can tell04:18
keithclarkWell it is not04:18
jdobrienkeithclark: when you say it is not, what is not synced?04:19
keithclarkjdobrien, a file in a directory that says on the originating machine that is synced04:19
keithclarkIt does not show up on the 'to be synced machine'04:19
beunokeithclark, does it show up on the web ui?04:20
jdobrienkeithclark: so so I understand what you mean, you have two computers right?04:20
keithclarkbeuno, oh god, I hate that interface04:20
keithclarkjdobrien, yes04:20
jdobrienkeithclark: what platform are these?04:20
beunokeithclark, it's ok, you don't have to stay there, just check so we can confirm it's on the server04:20
jdobrienwindows or ubuntu04:20
keithclarkjdobrien, one is 11.04, the sender, the other is 11.10, the receiver04:21
jdobrienkeithclark: ok. Is the directory under ~/Ubuntu One?04:21
keithclarkjdobrien, no04:21
jdobrienkeithclark: so you have  folder on one machine you want to sync04:22
jdobrienkeithclark: on the machine that is not syncing the folder, can you run u1sdtool --list-folders04:22
keithclarkyes04:24
jdobrienkeithclark: we're looking for the folder you want to sync04:24
keithclarkjdobrien, and the target folder is there04:24
jdobrienkeithclark: what is the value of 'subscribed'04:25
keithclark/home/keithclark/Docments04:25
keithclark  id=1e643d9e-4ea8-40de-a502-596b9823dfb7 subscribed=True path=/home/keithclark/Documents04:25
keithclark  id=fca9b029-1935-45f6-8dc6-dfd039ae0723 subscribed=False path=/home/keithclark/Waterloo Hosting04:25
keithclark  id=a0fbf137-3d14-45c2-a2ed-28d61e6f90f4 subscribed=True path=/home/keithclark/Videos From Home04:25
jdobrienkeithclark: so the folder is not subscribed (aka syncing) yet04:25
keithclark?04:26
jdobrienkeithclark: you can subscribe it in the control panel04:26
jdobrienkeithclark: Ubuntu One doesn't by default sync all the folders on all the computers04:26
jdobrienkeithclark: u1sdtool --subscribe-folder 1e643d9e-4ea8-40de-a502-596b9823dfb704:27
keithclarkBut /Documents is synced.  It  has synced some of the files in that folder in the past04:27
jdobrienkeithclark: for some reason it is not anymore :(04:27
keithclarkI understand that and that is why I'm here!04:27
jdobrienkeithclark: oh sorry04:27
jdobrienit is True...04:27
jdobrienit's a little late for me I guess :)04:27
jdobrienhmm04:28
jdobrienkeithclark: so no we need to make sure the other computer is actually pushing changes to ubuntu one04:28
jdobriens/no/now04:28
jdobrienkeithclark: can you run that same command on the other computer?04:29
keithclarkWorking......04:33
keithclarkYou know what?  This is all too hard to do.  I'll try DropBox to see if that is easier04:36
jdobrienok04:36
jdobrienthank you for trying04:37
keithclarkNo problem (you might want to consider ease of use versus revenue) Just a hint04:37
keithclark(and customer service as well)04:39
jdobrieni thought that's what i was doing ;)04:39
keithclarkjdobrien, you were!04:39
keithclarkjdobrien, but it took me a ton of effort to get here.04:40
keithclarkAnd still my machine is not synced04:41
jdobrienyeah it's strange it's not working for you04:41
jdobriendropbox has an advantage over use in filesync (for now) since that's all they do. they have a very nice service04:42
keithclarkI don't mean to threaten.  It is just that Ubuntu One wants me to pay for a service that does not work.....strange.04:43
jdobrienkeithclark: i didn't take it as threatening. we know we have some bumps right now04:44
keithclarkWell pull back cash requests for properly delivery.  Just an observation.04:45
jdobrienkeithclark: we have 110 million free users04:45
keithclarkI am an example of a customer not served.04:46
jdobrienoh wait...let me check my decimal point04:46
jdobrien1.5 million04:46
jdobrienfree users04:46
keithclarkOK, are they satisfied?  Are they daily users?04:47
keithclarkDo they depend on this service?04:47
jdobrienkeithclark: there's some who aren't...the majority are satisfied i think04:47
jdobrienit's ok to fall into both categories04:48
jdobrienI will never be satisfied until it all 'just works'04:48
keithclarkWell, I'm a believer and I guess I'll have to wait for my solution04:48
jdobrienit typically does work. I have have several computers that sync fine under normal use04:49
jdobrienalthough I do know the weaknesses of our systems and can force failures ;)04:49
keithclarkI really just wanted help when asked.  That's all.04:50
keithclarkAlthough, still not synced!04:51
jdobrienkeithclark: we really appreciate you spending some time here and explaining what's happening, it's really the only way to work out the kinks04:51
jdobrienunlike locked-down desktops, there are so many nuances to open-source computers that create interesting challenges04:52
jdobrienI'm in the middle of restoring a system I pushed beyond what I should have :)04:52
keithclarkYup and I've been here since '07, still learning04:53
jdobrienkeithclark: I've been able to watch Ubuntu One go from scribbles on napkins to something people use. So I do have a sense of ownership, although I don't make all the decision for the choices we make, there is still a sense of pride in wanting it to suceed04:55
keithclarkWell I'm an example of where it does not work.  Have fun!04:56
jdobrienkeithclark: :)04:56
keithclarkWell, I'm headed for bed!  Contact me at keithclark at watersubstop dot com04:57
jdobrienkeithclark: all I ask is don't forget about us. I hope dropbox works out ok04:58
jdobrienno reason it shouldn't04:58
keithclarkwaterloosubstop dot com04:58
jdobrienkeithclark: ok04:58
jdobrienthank you... gnight04:58
JamesTaitWonderful Wednesday, people! :D09:35
gatoxhi10:14
m4r35n357is UbuntuOne always slow?  I've been syncing up for over an hour now with no sign of finishing, and this is all stuff that I synced yesterday . . . .10:32
m4r35n357feels really broken, and I have no feedback on what it's doing10:33
JamesTaitm4r35n357: We've got someone looking into it for you.10:34
m4r35n357I have the client and the home folder open on that same screen, and the "updating" emblems are on the directories, but I feels could have typed in the data quicker by hand10:34
m4r35n357ah JamesTait, please forgive my bleatings, but this is doing my head in ;)10:34
JamesTaitm4r35n357: No problem. :)10:35
m4r35n357I have a lapton on Ubuntu Natty, and two netbooks, one with Lubuntu Oneiric, and one with the LTS netbook remix, 10.04 I think10:36
m4r35n357I am trying to do a test where I share some files in my home dir on the laptop, and see what happens with the other machines10:37
ryem4r35n357, we are currently investigating the slow performance, at the moment I don't have any more info10:38
JamesTaitm4r35n357: I can tell you what *should* happen. :)10:38
ryeAnd the things were really fast for me a couple a hours ago10:38
m4r35n357I've been trying this since yesterday morning, last thin last night I had to abandon the attempt, and have restarted with just the laptop this morning10:38
JamesTaitrye: They were really fast for me just a few minutes ago, when my wife shared her course notes with me so I can print them. :)10:39
ryeJamesTait, I suspect some api slaves are loose10:39
* JamesTait nods10:39
m4r35n357but the client on the laptop had lost the tick marks on the selected dirs, and the emblems had gone took, so I re-selected the dirs and have been wating ever since . . . .10:39
JamesTaitrye: Losing the tick mark emblems s in Nautilus - could that be because there's no server connection, so the Nautilus plugin can't verify the file status?10:40
m4r35n357JamesTait, I'm suspicious of the 10.04 client, but can't confirm anything until I get some results10:40
ryem4r35n357, you can find out the current connection status with "u1sdtool --status" command10:41
m4r35n357JamesTait, no Idea I'm sure ;)  I'm a first-time user ATM . . .10:41
m4r35n357of U1 that is10:41
m4r35n357rye, "bus error"10:41
m4r35n357the clien telss me there is a sync in progress . .10:42
=== eu is now known as Guest43344
JamesTaitIronically, my previously perfect connection has now disconnected. ;)10:43
m4r35n357I'm thinking about disconnecting and reconnecting, but not sure if it will just make things worse . . .10:43
ryem4r35n357, is status QUEUE_MANAGER ?10:43
m4r35n357rye, any comment on the bus error?10:43
m4r35n357no, "bus error"10:44
m4r35n357did I remember to say "bus error"?10:44
ryem4r35n357, well, bus error can be triggered by illegal instruction in the code, given the code is python this looks like something deeper, like dbus10:46
m4r35n357JamesTait, it's coming up to two hours now, so think I'll try reconnecting . . .10:46
ryem4r35n357, yes, please try reconnecting, and try quitting syncdaemon completely in order to reset it completely10:46
m4r35n357the weird thing is, all the files seem to be on the server, so WTF is U1 actually doing, I presume all files are checksummed?10:47
=== Guest43344 is now known as adorilson
m4r35n357well I've now restarted the client, and file sync is now disconnected, reconnecting manually as it's not happening automatically . . .10:50
m4r35n357and now I'm back to "bus error"10:50
m4r35n357but the client telss me there is a file sync in progress . . .10:50
JamesTaitm4r35n357: There's a problem at the moment with some of our servers not accepting new connections.  We're looking into it.10:51
m4r35n357I tend to believe u1sdtool10:51
JamesTaitWith a big hammer.10:52
m4r35n357JamesTait, dunno if it's just me, but I've shied away from U1 for some time because of this kind of experience.  The diffference on this occasion is that I have persevered10:53
m4r35n357are there many non-hardcore users on the system?  I would consider anyone (granny?) who gets all this stuff working first time to be extremely fortunate10:54
JamesTaitm4r35n357: Your perserverence is appreciated.  I don't think we have any kind of information that would tell us if our users are "hardcore" or "granny" users. :)10:56
m4r35n357JamesTait, how will I know when to try again?10:56
JamesTaitm4r35n357: If you have Identica, Twitter or Facebook accounts, we usually put notes out there for severe service disruptions.  We also have a status page here: https://one.ubuntu.com/help/faq/where-can-i-check-the-status-of-ubuntu-one-services/10:58
JamesTaitm4r35n357: Nope, sorry, here: https://wiki.ubuntu.com/UbuntuOne/Status10:58
m4r35n357JamesTait, yeah thanks I've seen the status page, says file sync is fine . . . .10:58
m4r35n357now getting an Oops mesage from u1sdtool, and GUI client won't launch11:01
m4r35n357Oops, an error ocurred:11:03
m4r35n357Traceback (most recent call last):11:03
m4r35n357Failure: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildSignaled: Process /usr/lib/ubuntuone-client/ubuntuone-syncdaemon received signal 711:03
m4r35n357but my disk light is flickering . .11:03
JamesTaitm4r35n357: Right, I might know what that is.11:04
JamesTaitm4r35n357: Bear in mind I'm not that familiar with the client side; I think it happens when it's performing a local rescan and the daemon process is too busy processing that to handle the dbus call.11:05
m4r35n357ok the flickering has stopped and u1sdtool is now responding11:06
m4r35n357unfortunately I now have two U1 entries under the mail icon, and neither of them shows the client, reckon my GUI is screwed now11:08
m4r35n357unless you can suggest otherwise, I think it's reboot time . . .11:09
JamesTaitm4r35n357: A logout/login might be equally effective in that case.11:10
ryewhat is signal 7???11:10
ryeah, SIGBUS11:10
m4r35n357JamesTait, gotcha, I'll see if I can find something to kill first . . . .11:10
JamesTaitrye: Beat me to it. :)11:11
m4r35n357rye, would that be "bus error" ? ;)11:11
ryenot listed in kill(1)11:11
ryem4r35n357, yes, exactly11:11
JamesTaitbrb11:11
ryem4r35n357, i think that having a pythin structure misaligned in memory is quite hard, so that's c extension or something. In case it does not start at all with dbus activation I'd suggest restart dbus session, which in our case is logging out and in11:12
m4r35n357rye, well I'd like to try killing one or both of my stuck clients first, do you know the program name for the client?11:13
m4r35n357before I destroy the evidence, as it were11:13
m4r35n357hmm looks like at least one is a zombie, so that's reboot time . . .11:15
m4r35n357going down . . .11:16
m4r35n357hmm, that reboot didn't go smoothly, and now I have threee Ubuntu one entries under the mail menu . .11:21
m4r35n357and now it's down to two, and one of them has a triangle to the left, does that mean it's the "active" one?11:22
m4r35n357and in the file manager, two of my synced directories have no emblem . . .11:23
* JamesTait really needs to learn more about this side of things.11:24
m4r35n357well I've really tried hard this time, but now my computer is not rebooting cleanly and the last login took ages11:25
m4r35n357and I don't know how to fix my mail menu . . . and I still don't have synchronised files11:25
m4r35n357BTW I've been using Linux since the early nineties, and have worked as system admin and programmer, so I'm not a newbie at this stuff11:26
m4r35n357but if I had a hosted server, I could have had this done & dusted in about twenty minutes using SSH . . .11:27
m4r35n357so I don't know what to think at this point . . .11:27
m4r35n357think I'll reboot again . . .11:31
JamesTaitm4r35n357: Sorry, remind me, which version of Ubuntu is this machine running?11:33
m4r35n357this is Natty, I tried Oneiric yesterday, but changed my mind and restored today11:35
JamesTaitm4r35n357: And are you using standard repositories, no PPAs?11:35
m4r35n357yep, bog standard11:36
JamesTaitm4r35n357: OK, thanks.11:36
m4r35n357well the last reboot went cleanly11:36
m4r35n357and I only have one client entry in the mail menu, and I'm trying to look at stuff uning u1sdtool11:36
JamesTaitI don't have a Natty machine to test locally, but I might be able to run up a VM.11:37
m4r35n357ah dammit, now I have two again! WTF?11:37
m4r35n357maybe this is how it's supposed to work ?11:37
m4r35n357but now I'm getting bus errors all over the place again11:38
JamesTaitm4r35n357: Could you confirm which version of ubuntuone-client you have installed please?11:43
JamesTaitm4r35n357: dpkg -l ubuntuone-client11:43
nessitahello everyone!11:46
gatoxnessita, hi...... saliendo para alla!11:46
nessitagatox: ack!11:46
m4r35n357JamesTait, ii  ubuntuone-clie 1.6.2-0ubuntu2 Ubuntu One client11:47
JamesTaitm4r35n357: Thanks.11:48
m4r35n357still stuck here, getting bus errors from u1sdtool, and still two U1 entries under the mail menu, and no HD light flickering, and client won't launch . . .11:53
m4r35n357perhaps it's just busy, who knows?11:54
JamesTaitm4r35n357: One thing I hadn't realised is that the syncdaemon code is now partly implemented in a C library, rather than all Python. There's an ubuntuone-client-dbg package that has debug symbols which might provide more clues when those bus errors occur.11:56
JamesTaitrye: What do you think? Is it worth installing ubuntuone-client-dbg?11:57
m4r35n357rebooting again . . .11:58
ryeJamesTait, no, that's debug symbols for gnome extension11:59
JamesTaitHm, OK.11:59
rodrigo_aquarius, why do you hate gtk treeviews? anything I can do to help?12:01
aquariusrodrigo_, because what I want to do is say: here is a python list. Display it. What I actually have to do is create a treeview, a treestore, a treeviewcolumn, a cellrenderer, and stitch them all together. I know *how* to do it, I just hate having to do it :)12:02
ryeJamesTait, and it seems that IS found the reason of partial filesync outage12:02
karniaquarius: I know the pain12:03
rodrigo_aquarius, ah, the columns thing indeed is not good, I think you can create it all in glade12:03
rodrigo_aquarius, and in the code just fill the model12:03
aquariusrodrigo_, yeah, I can, but this little program is too stupid to need a glade file :)12:04
rodrigo_ah ok :)12:04
JamesTaitrye: Indeed. So server-side we should be back in business. Not sure about these strange client problems though.12:04
m4r35n357JamesTait, did some digging before the last reboot, found my /tmp dir was full!  I suspect that was the cause of the bus errors12:06
m4r35n357but that was from a clean reboot, so I expect it to happen again12:06
JamesTaitm4r35n357: That's worth noting, good catch!12:06
m4r35n357U1 was the only thing writing to /tmp, which is a 1.5 SHM partition12:06
m4r35n3571.5GB I mean12:07
m4r35n357in fact it's already up to 1.3GB now, without me doing anything12:07
m4r35n357. . . . and now it's full again12:07
m4r35n357and I get a bus error12:08
m4r35n357so this is all automatic, not sure how to avoid it12:08
m4r35n357none of these figures exceed the U1 specs as far as I know12:09
JamesTaitm4r35n357: I don't know enough about the client to understand what might be doing that, but I'm trying to get hold of someone who will.12:11
m4r35n357now, I would like to start over with the main directories, but I can't stop them synchronising once the client is crippled like this12:11
m4r35n357unless I reboot and get in really quickly . . . don't like that idea12:11
facundobatistam4r35n357, /tmp full of what?12:12
m4r35n357data files, presumably from u1 but I can't prove it12:12
facundobatistam4r35n357, with "bus errors" you mean dbus?12:12
facundobatistam4r35n357, give me one example of file name12:13
facundobatistathere in /tmp, I mean12:13
ryefacundobatista, u1sdtool gets killed with SIGBUS12:13
m4r35n357facundobatista,  tmpRoAw4D12:14
facundobatistam4r35n357, yes, that can be syncdaemon... or any python process using the standard library tempfile call12:15
facundobatistam4r35n357, can you kill syncdaemon and see if /tmp keeps growing?12:15
m4r35n357I've managed to stop the dirs updating so I think I'll reboot again and see if it happens again12:15
m4r35n357facundobatista, it's already full, happens in a few seconds12:15
JamesTaitfacundobatista: Background info on "bus error": http://irclogs.ubuntu.com/2011/11/09/%23ubuntuone.html#t10:4112:16
JamesTaitfacundobatista: Actually this might be more useful: http://irclogs.ubuntu.com/2011/11/09/%23ubuntuone.html#t11:0312:17
facundobatistaJamesTait, maybe dbus fails because /tmp is full?12:18
m4r35n357well the reboot was not smooth either12:19
JamesTaitfacundobatista: Seems likely, yes.12:19
facundobatistam4r35n357, did you kill syncdaemon?12:19
m4r35n357the cleint process was still open when I rebooted12:19
ryem4r35n357, are you syncing some file that is around 1.5Gb ? at the moment?12:19
m4r35n357and I had to use magic sysrq to finish the boot12:19
m4r35n357rye, no, I would have thought of that ;)12:20
facundobatistam4r35n357, can you please kill syncdaemon and let us know if /tmp filling stopped or continues?12:20
ryem4r35n357, any 5 files that will give this amount? The uploads are happening in parallel12:22
m4r35n357yeah I've discovered some files that should not have been there, now deleted12:22
m4r35n357I'm just doing the smaller directory ATM12:23
m4r35n357I think I deleted the big files while I was testing Oneiric yesterday, and when I restored of course they were still there12:23
m4r35n357none of this is over my limits though12:24
m4r35n357and none of the files is itself big enough to fill /tmp12:24
facundobatistam4r35n357, as rye said, uploads are done in parallel, 10 at a time, so 10 files could fill your /tmp if its slow12:24
m4r35n357but if the whole dir is being processed then /tmp will not be big enough12:25
facundobatistam4r35n357, you can change that in the config12:25
facundobatistam4r35n357, sorry, not if your /tmp is slow, but if its small12:25
m4r35n357facundobatista, didn't know there was any config12:25
facundobatistam4r35n357, yes, there is12:25
m4r35n357facundobatista, OK, any clues? ;)12:26
facundobatistam4r35n357, check /etc/xdg/ubuntuone/syncdaemon.conf for global setttings, and you can use any of those in your ~/.config/ubuntuone/syncdaemon.conf if you want to change something specifically for any user12:27
nessitamandel: ping12:27
facundobatistaI normally touch the config for me only12:27
facundobatistam4r35n357, the config for the simultaneous uploads is "simult_transfers"12:27
facundobatista(which actually affects downloads too)12:28
m4r35n357facundobatista, OK thanks but I think I'll work with the defaults ;)12:28
m4r35n357tmp folder is well behaved now, so once this is all synced up I can fire up the netbook and see how it all works . .12:29
m4r35n357OK so is there any way this /tmp full condition can be checked in the client?12:31
m4r35n357looks like it's just chucking stuff in there without looking12:32
m4r35n357then the process blocks12:32
m4r35n357in such a way that it can't be killed, u1sdtool shows bus errors, and rebooting is also blocked12:33
JamesTaitm4r35n357: Sounds like a subject for a bug report.12:34
facundobatistam4r35n357, the problem we have in the client is that if the compressing fails, we leave the half compressed file there12:35
facundobatistaactually taking space12:35
facundobatistathe fix for this is actually already coded, will be in trunk today or tomorrow12:35
facundobatistanessita, ^12:35
JamesTaitEven better! :)12:36
m4r35n357OK so some good will come of all this!12:36
m4r35n357now I can experiment and find out how ubuntuone actually works ;)  Thanks everyone, hopefully this is the end of my whining!12:37
afeijohi folks. My u1 installed in my android never sent my pictures automatically, yet it is set to do it. What can I do?12:38
JamesTaitm4r35n357: Thanks for your patience through this, and feel free to drop in again if you continue to have problems.12:39
karniafeijo: hi!12:40
karniafeijo: What phone model do you have? :)12:40
afeijomotorola droid 112:40
afeijoandroid 2.212:40
karniafeijo: Ah, right. Do you have any file browser?12:40
m4r35n357ok and thanks for you guys for your patience ;)  I might have a question or two, but I think this is the main issue I've been seeing12:40
afeijoyes12:40
nessitafacundobatista: I need the review!!!12:40
m4r35n357in particular, I don't expect the 10.04 client to play well . . .12:40
nessitafacundobatista: https://code.launchpad.net/~nataliabidart/ubuntuone-client/compress-flush-to-file/+merge/8159512:40
karniafeijo: Could you please tell me if your picture path is /mnt/sdcard/DCIM or /mnt/sdcard/dcim ?12:41
facundobatistanessita, I know, I have it queued12:41
nessitafacundobatista: thanks!12:46
afeijokarni, sorry the delay, I confused my devices. I have a file browser in my Xoom, I just installed in my Droid12:46
karniafeijo: no probs, perfect.12:46
afeijokarni, my pics are at /mnt/sdcard/dcim/Camera12:46
karniafeijo: so, dcim is lowercase, right?12:47
afeijoright12:47
karniafeijo: It's an Ubuntu One Files bug, it has been fixed in the upcoming update.12:48
afeijokarni, how long until that update will be released?12:48
karniafeijo: I hope to release it shortly, perhaps this week.12:48
afeijogreat12:48
afeijoI'm waiting for it for months hehe12:48
afeijokarni, I visited u1 website and noticed it now has a windows version! tonight I'll test it at home :)12:49
karniafeijo: Sorry, I'll put more focus on frequent updates.12:49
karniafeijo: Enjoy! :) We have a team of great engineers here working on the Windows version, correct!12:49
afeijokarni, this week is great, np12:49
thisfrednessita: package arrived yesterday12:49
thisfredhaven't opened yet, will do so now12:50
nessitathisfred: WOW, thanks!12:50
nessitathisfred: is it too big? (drop the boxes, of course)12:50
afeijothisfred, tape the unboxing hehehe12:50
afeijovideotape12:50
thisfrednessita: without the boxes it will be fine. 2 controllers: check12:50
nessitathisfred: awesome12:50
afeijokarni, do you have a tablet?12:51
thisfrednessita: oh, and so you know: Anthony gave me the kindle cover12:52
nessitathisfred: double awesome!12:52
karniafeijo: I have a tablet.12:55
afeijokarni, I got my 1st one last week, loving it... so much to figure out, I don't know the best apps yet, etc12:56
karniafeijo: I use my Adam for reading, really :)12:56
afeijoI tested the kindle app, very nice12:56
karniafeijo: I use Aldiko :)12:57
alecuhello #ubuntuone! hello gals and boys!13:06
nessitahello alecu!13:14
nessitaalecu: how is it going?13:14
gatoxalecu, hi!13:14
alecunessita, great!13:14
alecuhi there gatox, I'll do your review today13:15
gatoxalecu, you read my mind :P13:15
mandelalecu, nessita, gatox I forgot to tell you that today I have a day off, is a hliday in Madrid :P13:20
mandelsorry..13:21
nessitamandel: but... is it a national holiday?13:21
nessitamandel: I googled and did not find it13:21
mandelnessita, here is the laboral calendar http://www.seg-social.es/Internet_1/Masinformacion/CalendarioLaboral/Fiestas/index.htm?Ejercicio=2011&prov=28&loc=28079000013:23
nessitamandel: if I understand that properly, today is not a national holiday but a local holiday?13:24
mandelnessita, yes, we can take those, right?13:24
mandelnessita, cause if we cant I have been doing this all year..13:24
nessitamandel: from my understanding, no, but we should confirm13:24
mandelnessita, ups! yes, let me ask hr13:24
nessitame13:31
gatoxme13:32
gatoxalecu, mandel ?13:33
alecume13:33
nessitaDONE: bug #887150, reviews, bug triage, teaching duties13:34
nessitaTODO: start digging into packaging qt4reactor, start moving QT bits from installer to sso13:34
nessitaBLOCKED: nopes13:34
ubot4Launchpad bug 887150 in ubuntuone-client "Windows: test failure at tests.syncdaemon.test_action_queue.TestZipQueue.test_compress_gets_compressed_data (affects: 1) (heat: 6)" [High,In progress] https://launchpad.net/bugs/88715013:34
nessitaNEXT: gatox13:34
gatoxDONE:13:34
gatoxFix some branches (removing mixed changes). Work on unicode issues.13:34
gatoxTODO:13:34
gatoxKeep fixing unicode issues.13:34
gatoxBLOCKED:13:34
gatoxNo13:35
gatoxalecu, go13:35
alecuDONE: fight with qtnetwork + qtreactor13:35
alecuTODO: backport server time sync13:35
alecuBLOCKED: no13:35
nessitaalecu: why fighting? is not working? :-/13:36
alecunessita, qtreactor seems to be dirty and won't shut down properly when using it with qtnetwork13:37
nessitaalecu: what a ... pain13:37
alecunessita, so a few DelayedCalls end up as errors in the tests runs I do with qtnetwork13:37
nessitaalecu: so, you're debugging qt4reactor, basically? :-/13:37
alecunessita, not yet13:37
alecunessita, I thought the problem was with my mockers, so I started doing some tests with libsoup, but I run into issues like this: https://bugs.launchpad.net/ubuntuone-control-panel/+bug/84261413:38
ubot4Launchpad bug 842614 in ubuntuone-control-panel "Nightlies build failures in maverick and oneiric (affects: 1) (heat: 16)" [Medium,Triaged]13:38
alecuand this: http://mail.gnome.org/archives/nautilus-list/2011-October/msg00007.html13:38
nessitalooking13:38
alecunessita, is that the problem that dobey mentioned about GI + twisted?13:39
nessitaalecu: ok, that is an issue when mixing static and dynamic gobject binding13:39
alecunessita, right. But it seems that the twisted glib reactor is using the static bindings13:39
mandelme13:39
mandelTODO: fin out if I'm on holidays13:40
nessitaalecu: yes, known bug... dobey will have that fix as one the first things when he comes back, but may take a week13:40
mandelmeh, I'll continue when is sorted out13:40
=== adorilson_ is now known as adorilson
nessitaok, mandel is oficially on holiday today (btw, did you add the request in the admin?)13:45
mandelnessita, yes :)13:45
mandelnessita, it would be nice to explain gatox and alecu the confusion so that they take their holidays correctly :)13:47
nessitamandel: yeah, I'm telling them in our private .ar channel ;-)13:47
alecumandel, we don't have "local" holidays, so don't worry about that :-)13:47
mandelnessita, oh, the secret channel.. hehe13:48
mandelalecu, yo know, lazy spaniards :P13:48
nessitaalecu: so, going back to the glib issue. You're trying to run tests in the controlpanel with qtnetwork?13:53
nessitaalecu: or just using trial + qtnetwrok?13:55
alecunessita, in sso, with runtests -qt (using qtnetwork).13:56
alecunessita, let me upload a branch.13:56
nessitaalecu: right... so trial will not work with dynamic glib :-/13:56
nessitaI'm wonder what thing is importing the dynamic bindings13:57
alecunessita, well, I am importing the dynamic bindings when trying to use libsoup.13:57
alecunessita, here's the code so far: https://code.launchpad.net/~alecu/ubuntu-sso-client/proxy-web-client/13:59
nessitalooking13:59
alecunessita, and here's the error when running u1trial with the qt reactor: http://pastebin.ubuntu.com/733089/14:01
alecuI'm running it with: u1trial --reactor=qt4 --gui ubuntu_sso/utils/tests/test_webclient.py14:01
nessitaalecu: I have the same output, looking a bit more14:02
nessitaalecu: a tiny note, the tests for webclient should be inside the webclient folder14:04
alecunoted14:04
Berethi14:06
nessitaalecu: so, what of you fix all the "valid" errors? you still get the dirty reactor ones?14:06
nessitaalecu: I14:06
nessitaoops14:06
nessitaalecu: I'm just running tests for get_url like this:14:06
nessitau1trial --reactor=qt4 ubuntu_sso/utils/tests/test_webclient.py -t WebClientTestCase.test_get_url14:06
nessitaand I'm having an AttributeError14:07
alecunessita, yes, I comment those other tests, but the first one is still unclean when it tears down, hence the error.14:07
nessitaah14:07
nessitadebugging a bit more...14:07
BeretI have a scenario that breaks ubuntu one14:07
nessitaalecu: out of the box questions: don't you need to shutdown the mockwebservice?14:08
nessitaah, you do, sorry14:08
alecuBeret, please tell us14:08
alecunessita, yes, on addCleanup14:08
nessitayes yes14:09
BeretI had a machine that was syncing ~/Music - I then did a fresh install on that machine and chose not to sync ~/Music from U1. I logged onto the U1 web site and turned off syncing of ~/Music. I then rebuilt the ~/Music folder from scratch on the new machine (cleaning things up) and then right-clicked, u1, sync this folder on the machine.14:09
BeretTurns out, the machine says it's fully synced14:09
Beretthe folder is empty on the u1 site14:09
Beretso it's thoroughly confused14:09
Beretmy machine thinks it's synced when it isn't, and there are no files on the website14:10
Beretu1sdtool --list-folders is showing only one Music folder shared14:11
nessitaBeret: what do you mean with "onto the U1 web site and turned off syncing of ~/Music"?14:11
Beretlogin to one.ubuntu.com, go to files, click "More" under the folder and hit "Stop syncing this folder"14:12
alecurye, duanedesign: Beret is describing above a complex synchronization issue. Have you guys seen anything like that?14:12
Beretnessita, I don't see a "delete" anywhere, so that's the best I could do14:12
nessitaalecu: so, running the suite for WebClientTestCase with all the tests commented out but setUp as given will not give dirty reactor14:12
Beretmy intent was to nuke hte files on u114:12
Beretso I could resync the good folder14:12
nessitaBeret: right, so, the ~/Music folder no longer is listed on the web site, then?14:12
Beretit wasn't no14:13
Beretit is now of course14:13
Beretbut it's empty and my client isn't uploading files as it should14:13
Beretit's showing no files on one.u.c14:13
ryeBeret, are you using windows or Ubuntu ?14:13
nessitaBeret: right, can you please restart the client? u1sdtool -q && u1sdtool -c14:13
alecunessita, right. And if you enable the first test, and in "ubuntu_sso/utils/webclient/__init__.py" you uncomment the line 30 and comment the 31, it works fine14:13
Beretrye, smack14:13
Beretrye, j/k oneiric14:13
ryenessita, this is UDF14:13
ryeah14:13
ryeUDF filtering14:14
alecunessita, (using the twisted web client instead of qtnetwork)14:14
ryeBeret, ok, then this is most likely bug #86992014:14
nessitarye: yeah, my thought exactly14:14
ubot4Launchpad bug 869920 in ubuntuone-client (Ubuntu) (and 2 other projects) "Files in new UDFs are not uploaded due to filtering (affects: 1) (heat: 6)" [High,New] https://launchpad.net/bugs/86992014:14
ryegrrrr14:14
ryenessita, can we get SRU for that?14:14
nessitarye: you will need to chase facundobatista for that one :-/14:15
Beretrye, so I should be able to restart u1 services and it'll sync?14:15
nessitarye: I'm happy to help making reviews and all, of course14:15
nessitafacundobatista: any ETA on the localrescan/UDF unsubcribe bug?14:15
nessitaalecu: confirmed, looking a bit more14:15
facundobatistanessita, not at all14:15
nessitafacundobatista: but there is no plan to have that done, eventually?14:16
nessitaalecu: so... I added a "return defer.succeed('test')" in the qtnetwork request method14:17
nessitaand that makes the test work ok (it fails due to assertion error, but no dirty reactor)14:17
facundobatistanessita, yes! eventually14:17
nessitaalecu: so I'm wondering if we don't need to close/shutdown/something else  the QNetworkRequest14:18
nessitafacundobatista: but do you have an estimation of when? this month? next? next year?14:20
nessita:-)14:20
alecunessita, that sounds possible... but the delayed call traceback suggests that the problem is not on the client, but on the server:14:20
facundobatistanessita, no, I don't14:20
alecu      File "/usr/lib/python2.7/dist-packages/twisted/web/server.py", line 219, in render14:20
alecu(the mock server)14:20
alecuHmmmm...14:20
nessitaalecu: more "guessing": perhaps the request is still "connected" to th server14:20
alecuI may try having it download some other url14:20
nessitaalecu: so the server can't shutdown because it has pending stuff "in it"14:21
alecunessita, I'll take a look at that.14:23
nessitaalecu: another question, shouldn't this self.nam.finished.connect(reply_finished) be reply.finished.connect(reply_finished) ?14:23
alecunessita, anyway, I think we should be working on this later, since today I'm supposed to backport the timesync stuff.14:23
alecunessita, I tried that too. According to the docs both signals are sent at the same time, the first one with reply as the only arg, the second one with no args.14:24
nessitaalecu: ah, ok. And ack to the backport, I can give any help you need about it14:25
alecunessita, I think I might have figured it out14:33
alecunessita, I've straced the test run, and the socket is not being closed14:33
alecunessita, so I looked into the data stream, and it's HTTP/1.114:33
alecunessita, that means that more than one http request may be done on the same connection14:34
alecunessita, so the networkaccessmanager keeps the connection open, so it can do another http request to the same server14:34
alecuso, it's a good thing, because the webclients would be faster. But it's annoying for the tests :-)14:35
nessitaalecu: great news! (in a average)14:36
scarleoHi, I can't get my U1 to upload a file, it's a backup from evolution, 497.3 MB. If I kill the daemon and then start it again it starts but then it just stops after a while and won't continue14:57
scarleowell the daemon doesn't stop but the transfer stops and daemon is idling14:58
scarleoIs the file to big to upload?14:58
alecunessita, I added just one line to the webservermock that fixed this issue!15:07
alecurequest.setHeader("connection", "close")15:07
nessitaalecu: YOU ROCK BIG TIME15:08
alecunessita, and now, I'll put this in the freezer and get porting.15:08
nessitaalecu: YOU ROCK EVEN MORE15:08
nessita:-)15:08
* alecu headbangs15:08
* alecu misses his very long hair. It's been... 10 years!15:08
=== m_conley_away is now known as m_conley
alecugatox, approved. It was a really small branch without the other branch merged in!!!!15:50
gatoxalecu, thanks!15:50
=== zyga is now known as zyga-afk
=== nessita1 is now known as nessita
rakshasaHello?16:16
rakshasaAnyone for a little support?16:21
rakshasaA horse a horse my kingdom for a horse16:24
duanedesignhello rakshasa16:25
rakshasaHello again16:25
rakshasaDid you recieve my mail16:26
duanedesigni did. I just responded :)16:26
rakshasaGood cause I'v traced it back to the DBCouch not willing to start16:26
rakshasaDestop couch16:26
rakshasahttp://paste.ubuntu.com/733229/16:27
rakshasaBut i'm stuck there16:28
duanedesignrakshasa: could you please open a terminal and ttry these commands16:31
duanedesignkillall beam.smp; killall beam16:31
duanedesignthen:   rm ~/.config/desktop-couch/desktop-couchdb.ini16:32
duanedesignand:  dbus-send --session --dest=org.desktopcouch.CouchDB --print-reply --type=method_call / org.desktopcouch.CouchDB.getPort16:32
duanedesignput in your username:  xdg-open file:///home/YOURUSERNAME/.local/share/desktop-couch/couchdb.html16:34
duanedesignyour username on your computer16:34
duanedesignthe last one will confirm whether or not desktopcouch is running16:34
duanedesignif the couch interface opens it is running16:35
rakshasaStill didn't start yet16:35
rakshasahttp://paste.ubuntu.com/733235/16:35
rakshasaAnd the local html said the same that it hasnt started yet16:36
duanedesignrakshasa: ping16:36
duanedesignoops16:36
duanedesignrye: ping16:36
ryemornign16:37
ryeoops16:37
ryeduanedesign, pong16:37
duanedesigngoooood morning rye16:37
duanedesignrye: http://paste.ubuntu.com/733235/16:37
ryerakshasa, hi, could you please pastebin the contents of ~/.cache/desktop-couch/desktop-couchdb.log.1 ?16:38
=== beuno is now known as beuno-lunch
rakshasahttp://paste.ubuntu.com/733240/16:40
ryerakshasa, ok, nothing peculiar in the log, looks like it was working (I suppose 10 minutes ago), is there any beam.smp process?16:42
ryeor beam16:42
rakshasaNo no processes with beam.smp or beam where killed16:44
rakshasano process found16:44
ryerakshasa, ok, let's start directly - /usr/lib/desktop-couch/desktopcouch-service (in a separate terminal, it will hold it)16:44
rakshasasame prob http://paste.ubuntu.com/733251/16:46
duanedesignrakshasa: oh wait, you are behind a proxy?16:47
rakshasaYes but that has never been an issue before16:48
rakshasato my knowledge db couch connects on 127 local and previously that always worked16:49
rakshasaI did however see a keyring error in a evolution mail log16:49
rakshasaIf that helps?16:49
rakshasaBut iv been unable to reproduce the errer16:50
rakshasa*error16:50
ryerakshasa, are there any desktopcouch-service processes running?16:51
ryerakshasa, you are right, proxy does not make it fail, something else does16:52
ryei wonder whether couchdb-bin package is actually installed16:52
rakshasaYeah couch has always worked for me16:52
duanedesignrakshasa: have you followed these steps before: https://one.ubuntu.com/help/tutorial/contact-sync-for-ubuntu-1004-lts/16:52
rakshasaNot yet I will do them right now16:53
rakshasaInstalling 1 of 52...16:55
rakshasaI will restart my os after its done16:56
ryerakshasa, hm, does it install couchdb-bin as part of upgrade?16:58
rakshasaBack17:02
rakshasaSucces17:02
duanedesignnice17:02
rakshasaMy ubuntu couch seems to be running17:03
rakshasaSo an out of date package was the issue17:03
rakshasaSeems strange since its a local process17:03
rakshasaTo my knowledge17:04
rakshasaduanedesign ?17:22
rakshasa1 more question17:22
duanedesignyes17:22
rakshasaI got a todo list ./home/USERNAME/.evolution/tasks/local/system/tasks.ics but its not loaded by my evolution mail (i know its not desktopcouch specific)17:23
rakshasaMy contact get loaded agiang17:23
rakshasa*contacts17:23
rakshasa*again17:23
duanedesignrakshasa: did you create it in Evolution or are you importing it?17:28
rakshasaCreated it in evolution17:28
rakshasaBut evolution only seems to load contacts again, not todo list17:29
rakshasaYes17:31
rakshasaProblem solved17:31
rakshasaThe file was locked by me17:31
rakshasaThanks for all the support guys, you guys were awesome17:32
=== beuno-lunch is now known as beuno
duanedesignaha17:33
duanedesignrakshasa: awesome17:33
duanedesignglad yyou got it working.17:33
rakshasaand I learned not to confuse ubuntuone with the local couch17:34
rakshasa:p17:35
alecunessita, ping17:56
alecunessita, I'm working on the ubuntuone-storage-protocol/stable-1-617:57
alecunessita, and tests on that branch are not passing, because that stable branch is not calling "yield super(...).setUp()" like it should.17:57
alecunessita, so, how should I approach this?17:57
nessitaalecu: yeah :-/17:57
alecunessita, should I fix these tests in my branch?17:57
nessitayeah...17:58
alecunessita, ok.17:58
nessita(I know, it would be a pain)17:58
nessitaspecially for u1client17:58
alecunessita, ugh!17:58
alecunessita, my question was if stable-1-6 branch was being built using a previous u1devtool17:58
nessitaalecu: no, is built using latest, afaik17:59
alecunessita, perhaps for u1-client I can work on a different branch first, that fixes all those tests17:59
alecunessita, and then work on the branch that fixes this.17:59
alecunessita, I have no preference, so that's why I'm asking17:59
nessitaalecu: in trunk we have all fixed in every project, but stable branches are not fixed17:59
nessitaalecu: so you will need to fix every stable branch in similar ways18:00
alecunessita, right, I know that trunk is fixed, so I meant different branches to fix all the stable u1-client tests18:00
alecunessita, and then different branches with this bugfix18:00
nessitaalecu: a single branch will be better for the SRU process18:01
alecunessita, great, that's what I needed to know.18:01
alecunessita, thanks a bunch!18:02
nessitaalecu: thank *you*18:02
=== yofel_ is now known as yofel
alecunessita, another thing: I'm getting tons of lint issues in the stable-1-4 branch, probably because of the newer pylint version.18:05
alecunessita, this is the place where the failing checks were removed in stable-1-6: http://bazaar.launchpad.net/~ubuntuone-control-tower/ubuntuone-storage-protocol/stable-1-6/revision/122#setup.py18:17
alecunessita, so, what shall we do with that in stable-1-4?18:18
=== beuno is now known as beuno-lunch
nessitaalecu: looking18:23
nessitaalecu: I'm not sure what you'er asking (after looking at the url)18:24
nessitaalecu: need to skype/mumble?18:24
alecunessita, sure, let's18:25
nessitaalecu: skype for me today, I'm with the laptop18:26
nessitalooking the headset18:26
=== beuno-lunch is now known as beuno
nessitaalecu: shall I review https://code.launchpad.net/~alecu/ubuntuone-storage-protocol/timestamp-autofix-1-4/+merge/81758 ?19:16
alecunessita, it has the issue with pylint19:17
alecunessita, I have not tested it in maverick yet, it's still downloading.19:17
nessitaalecu: ok then, I'll wait19:18
nicfHi, I'm having trouble with the music store. Is someone around who can help?19:36
nessita@ping19:57
ubot4pong19:57
nessita@ping19:59
ubot4pong19:59
gatoxEOD! bye all20:30
* nessita -> eods21:30
=== m_conley is now known as m_conley_away
amusselmanHey guys, can I point Ubuntu One at other directories in my home directory for backup?23:31
Chipacaamusselman: yes, or no23:32
Chipacaamusselman: that depends on what you mean by 'backup'23:32
Chipacaamusselman: you can sync arbitrary folders in your home directory. But it's not backup -- there is backup built on top of Ubuntu One, but it's a separate thing.23:32
amusselmanChipaca:  I mean for incremental backups to the Ubuntu One "cloud"23:32
amusselmanAlright23:33
Chipacaamusselman: I'd try deja-dup's Ubuntu One mode23:33
amusselmanOkay23:33
Chipacaamusselman: it's got some glitches, but it essentially does what you describe23:33
amusselmanI don't want to roll up "backups"23:33
Chipacaamusselman: (the glitches are more on the server side, and we're working on them -- meanwhile, if it gives you a 500, retry)23:33
amusselmanMaybe the thing I want is not called "backup"23:34
amusselmanI want to sync my files23:34
amusselmanup to an off-site location23:34
amusselmanOh, I see that is exactly what you are saying23:35
amusselmanThanks Chipaca23:35
Chipacaamusselman: if it's just sync, then, in nautilus, right click on the folder, ubuntu one, sync this folder23:35
amusselmanI want rolling syncs23:37
amusselmanthat if something disastrous happened will allow me to reinstate my files23:37
amusselmanChipaca: thanks, deja-dup looks like it does what I want.23:56

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