[00:00] it can get a bit more complicated than that depending on what you are removing and what the interdependencies are [00:00] good night everyone [00:00] night o/ [00:00] night o/ === hamitron_ is now known as hamitron [02:56] Hi [02:58] can someone please suggest me about https://lists.ubuntu.com/archives/ubuntu-users/2011-November/254345.html ? [02:58] how do i run strace dpkg ? [04:18] kaushal: the command is strace, you probably want to look at man strace to see the ways of invoking it [07:26] BigRedS: hi again [07:26] apologies got disconnected [07:26] Any clue ? [07:28] BigRedS: https://lists.ubuntu.com/archives/ubuntu-users/2011-November/254320.html [07:36] kaushal: what's the actual problem you're having? [07:37] kaushal: just posting random mailing list posts won't really help... [07:38] MartijnVdS: yeah sure [07:38] i am unable to kill dpkg process [07:39] kaushal: can you post the output of "ps faux" to a pastebin? [07:39] sure [07:40] MartijnVdS: http://pastebin.ubuntu.com/743962/ [07:41] the processes are already dead ("Ds") [07:41] Is there NFS or sshfs or some other remote file system on this machine? [07:41] nope [07:41] so sshfs ? [07:41] is the disk OK? [07:41] how do i check it ? [07:42] for sshfs [07:42] kaushal: "mount" [07:42] it'll show all mounted file systems and their types [07:42] MartijnVdS: http://pastebin.ubuntu.com/743965/ [07:43] xfs [07:43] shouldn't be a problem [07:43] How do i purge it ? [07:43] last thing I'd check before just rebooting (Which will fix it 100% sure :)) was dmesg [07:43] is there anything about the file system being broken in dmesg [07:43] i do not have option about reboot [07:44] nothing [07:45] I think a reboot is the best solution - finding out what dead processes are sleeping .. no idea [07:45] MartijnVdS: how about strace [07:45] kaushal: that doesn't work on dead processes [07:45] ok [07:45] so dead means zombie ? [07:45] i mean defunct [07:46] defunct, yes [07:46] ok [07:46] but it will be denoted by Z and not Ds ? [07:46] it can't be really removed from the process table because it's in uninterruptible sleep [07:46] the moment that gets fixed, it'll be properly dead [07:46] as per man ps [07:47] so zombie process are denoted by Z or Ds ? [07:47] I mean defunct [07:48] kaushal: what's the output of "lsof -p x" (with "x" replaced with the dpkg pid(s)) [07:49] kaushal: http://blog.notreally.org/2008/02/10/tricks-to-diagnose-processes-blocked-on-strong-io-in-linux/ [07:50] MartijnVdS: http://pastebin.ubuntu.com/743979/ [07:50] kaushal: I don't see anything strange in those.. [07:51] I think a reboot might be the only option (and a hardware check, these things don't happen normally) [07:56] MartijnVdS: can you point me to some docs about various Process states in ps table [07:57] although man page does not help much [07:59] MartijnVdS: thanks [08:00] MartijnVdS: can partner repos be integrated with local ubuntu repos ? [08:00] I am using debmirror [08:39] morning all [09:01] morning [09:21] I'm trying to eat my cupboards empty for some reason, or atleast try to get rid of soon to go out of date stuff [09:21] I didn't remember I had hazelnut Options sachets [09:22] still a place (possibly 2) for the christmas meal folks [09:23] * Myrtti feels sad for not being able to attend [09:36] Morning [10:01] o/ [10:01] Morning popey! [10:02] Wait, isn't it evening? [10:02] morning nigelb [10:02] Ah right. I'm slightly easterly than normal :) [10:02] Its 6 pm here [10:02] how is KL? [10:02] It is amazing! [10:02] been up the petronas towers? [10:02] Mozcamp just got over! [10:03] I'm going to go tomorrow morning [10:03] Tonight, we'll just roam around the Towers [10:03] Tomorrow I'll try to get on the walkway [10:03] scary! [10:04] keep away from the hanging lights [10:05] heh [10:05] ok, its party time. We have about 6 hours of time to party! Laters everyone :) [10:06] o/ === Lcawte|Away is now known as Lcawte [10:19] Morning [10:46] * Seeker` has been on registered on freenode for 5 years today :O [10:50] I'll reach my seveth year next month [10:50] so much wasted time and effort [10:55] There must also be good things about it, though. [10:57] true, I should try harder to find good things, today was a first time in a long time there was actual sunshine [10:59] we took delivery of a new fridge yesterday, but the landlord screwed-up and ordered one about 2/3rds the required size, but at least we don't have to put up with a noisy fridge any more. [11:00] sun? there's no sun to be found anywhere around here [11:01] expecting first snow next week [11:01] We tend to get snow in January in Edinburgh. [11:02] I'd best get my parking permit sorted out so I can just take the bus to work each day, then it's someone else's problem to warm and de-ice the vehicle ;) [11:04] should I install something special to access my samba shares through nautilus? [11:06] Like a christmas metacity theme? ;) [11:06] I thought you could just go to a samba:/host/directory style address with it [11:11] "Unable to mount location: Failed to retrieve share list from server" [11:13] oh, it's smb://delta/mp3 [11:14] my landlord reminded me that it's about time to get the boiler serviced [11:15] by the simple method of getting his son (who is a heating engineer) to pop down from the farm with his tools [11:15] and I've got my 100kg of paving slabs ordered for the winter [11:15] since it doesn't look like I'll be getting a front wheel drive van before december is out [11:16] shouldn't the landlord just service the boiler and install paving slabs? [11:16] Myrtti: snow? wait, where? [11:16] http://www.reddit.com/r/linux/comments/mi80x/give_me_that_one_command_you_wish_you_knew_years/ <-- disown, what a beauty [11:17] dwatkins: I live in a farm cottage, my landlord is the farmer [11:17] mattt: yeah, I was reading that thread, and thought the exact same thing :) [11:17] dwatkins: one of his sons is a heating engineer and takes care of the boiler etc, his other son runs a building supplies place [11:17] dwatkins: ^5 ... love stuff like that :) [11:17] dwatkins: the paving slabs go in a steel crate in the back of my van, strapped down over the rear axle [11:17] gordonjcp: oh handy :) [11:18] mattt: yeah, reddit is great for all sorts of things, and the fact you can join subreddits is superb [11:18] this means that I can piss past all the bogged 4x4s on the roads [11:18] mattt: about 1000 miles from UK [11:18] Myrtti: which way? [11:19] good morning everyone, [11:19] mattt: east, mostly [11:19] I always forget how far north Finland is [11:20] for some reason I keep thinking it's as far south as sweden [11:21] gordonjcp: would love to go up there to see northern lights! [11:21] mattt: I've seen them from my place up north, that's only about 57 degrees [11:21] mattt: you need a more active sun though [11:22] we had a massive burst about a month ago, *all kinds* of aurora [11:22] gordonjcp: up north, as in ... shetland islands? :) [11:22] hugely overcast here but I was picking up lots of auroral propagation on VHF [11:22] mattt: skye [11:22] shetland is about 58 degrees [11:23] gordonjcp: oh, you're out that way too? [11:23] gordonjcp: did a nice drive through skye this august, was lovely :D [11:23] mattt: yeah [11:24] mattt: I'm just outside Glasgow at the moment but I grew up on Skye [11:24] going up there later in the week actually [11:24] * mattt is jealous [11:25] * dwatkins lives in Edinburgh [11:26] krikey, half this channel is scottish :) [11:26] aye :) [11:26] lol [11:26] funny to think that Copenhagen and Malmö are on the same latitude as Kilmarnock [11:27] I assume the Gulf stream makes it "warmer" in Scotland than similar latitudes elsewhere, e.g. Sweden or Canada [11:28] dwatkins: yeah [11:30] Tampere is 61.5, 23.766667 [11:32] I seem to be unable to hack Wolfram Alpha or Google to tell me how many miles/kilometres that is north from John O'Groates [11:33] gordonjcp: do you speak gaelic? [11:42] mattt: a little [12:01] [B [12:01] oops [12:06] anyone run ubuntu on a macbook? [12:07] mattt: not yet, but I plan to - my other half installed Ubuntu on her MBP 15" (late 2009) [12:09] dwatkins: i upgraded to lion and performance has been horrible, figure if i'm reinstalling i may as well try ubuntu :D [12:09] mattt: I bootcamped recently to install WinXP, I imagine I'll have to start again for OSX/XP/Ubuntu, and definitely if I want to use Win7 on here. [12:10] mattt: does activity monitor not show CPU usage being high or something? What kind of performance issues? [12:10] i've never used bootcamp sadly, always just used os x [12:10] dwatkins: a whole lot of beachballin' [12:10] opening safari, doing anything seems to beach ball [12:26] aloha [12:30] mattt: I suspect there's another reason for that - I assume you've updated [12:35] dwatkins: yep, hence trying the fresh install [12:36] mattt: ah ok, if you've not already installed it, there's a lot you can do to diagnose with top, activity monitor, and dplace [12:37] oops, DTrace, I mean: http://www.brendangregg.com/DTrace/dtrace_oneliners.txt [12:48] HI [13:09] Any of you guys have a tablet? [13:09] iPad, Galaxy Tab etc [13:09] i have an arnova 10 G2 [13:09] mfraz74: Any good? [13:10] Looks like the Archos 101 :P [13:10] not too bad, using it right now [13:10] Might get myself an Archos 101 [13:10] same specs as that [13:11] Have to use ArcTools to get the market though [13:11] Maplin are selling it for £150 [13:11] arctools doesn't work on the Arnova yet [13:12] Ah right [13:12] Think I'm going to get the Archos 101 [13:12] dwatkins: haven't reinstalled yet, re-downloading lion, will try to diagnose a bit further before reinstalling [13:13] what size screen? [13:13] * mattt is afk for a bit [13:13] mattt: I'd be interested in knowing your results [13:15] mfraz74: I only really want a tablet for quick browsing and things. [13:16] I'm on exopc right now [13:17] I 'm using it for browsing, chatting and playing games. beebdroid is a good beeb emulator [13:19] hi [13:19] i got this coin [13:19] i think its english [13:19] http://img842.imageshack.us/img842/8878/dp100423.jpg [13:19] old coin [13:20] even though tis latin [13:20] it says BRITANNIARUM [13:20] which sorta sounds like britain [13:21] http://img85.imageshack.us/img85/6057/dp100424.jpg [13:21] thats the back face [13:21] is that english? [13:24] looks like a commemorative coin [13:24] and latin [13:25] george 3 [13:25] George the 3rd [13:25] is it [13:25] * dwatkins notes Myrtti has awesome powers in the ubuntu channel [13:26] quite an appetite he had that fella [13:26] dwatkins: I have awesome powers on a lot of channels [13:26] including this :-) [13:26] I'm not going to doubt that ;) [13:27] is this a real english currency?? [13:27] Old-port: doubt it [13:27] whys that [13:27] currency tends to have something to tell the value of it [13:27] yea [13:27] http://netcoins.co.uk/details/475 [13:27] i dunno latin though [13:27] it might tell the value [13:27] is it english? [13:27] at all [13:28] was this guy your king at somepoint? [13:28] yup [13:28] Yah [13:28] well, not mine, but Britons ;-) [13:28] is he the queens great grandfather? [13:28] or something like that? [13:30] i bet its got good value [13:30] 200 year old [13:30] i think its gold though im not sure [13:30] well it just said on the website someone gave a link to that a good condition one is nearly £700 [13:30] Myrtti: If this is a W Wyon one [13:31] It'll be worth more [13:31] what link ? [13:31] ah, yes, the reverse is different [13:31] the one jutnux posted? [13:31] it doesnt look even remotely similar [13:31] both faces are completely different [13:31] those coins are different in every way [13:32] I can only find a gold one [13:32] http://www.antique-marks.com/george-iii-silver-crown.html [13:32] Silver one I mean [13:32] £10,000 - £15,000 apparently. [13:32] wheres the picture [13:32] On the page [13:32] I think yours might not be real though, don't know. [13:32] yeah that does look better [13:32] though the backside is all wrong [13:33] and this ones definitely silver [13:33] Oh it looks gold [13:33] http://netcoins.co.uk/details/690 [13:34] that does look more like it [13:34] i really wish they had better quality images though [13:34] Old-port: Why not take it to a coin specialist? :P [13:35] Myrtti, this one isnt identical [13:35] look at the position of the head [13:35] different text too [13:35] jutnux, yeah thats a possibility [13:36] Mass split, woo === ubuntuuk-planet9 is now known as ubuntuuk-planet [13:38] lol [13:39] http://legacy.stacks.com/Lot/ItemDetail/46523 [13:39] oh dear [13:39] How much does yours weigh? [13:40] no idea [13:40] its got some weigh onto it [13:40] You can only hope ;) [13:40] they look identical in every way [13:41] I found a stopwatch [13:41] and it was worth £85,000 if it was real [13:41] but it was copper coated in gold :( [13:41] £4.60 [13:41] :'( [13:41] mine actually looks better than this [13:41] i need a weight [13:41] and i need one of those gold test kits [13:42] one of 7 known [13:42] lol [13:42] one of 8 lets hope [13:42] Proof 63 Ultra Cameo [13:42] thats some kind of grading i presume [13:43] wow [13:43] this is unbelievable [13:44] mine looks so much better than theirs i gotta tell you [13:44] maybe its the camera [13:45] Probably :p [13:45] If you get rich, loan me £300 ;) [13:50] lol [14:00] well that was a nice sunshine [14:00] it's pissing down now [14:00] yeah, and I'm talking in past tense [14:00] sun just went down [14:01] this is going to make barbecueing awkward [14:01] Myrtti: yeah, not sunset for another hour here, not that you'd notice [14:03] apparently it went down half an hour ago [14:03] it's been sunny all weekend [14:03] I bet it'll be sunny next week too [14:04] gordonjcp: wolfram alpha claims the sun goes down in two hours and twenty odd minutes :-P [14:04] still plenty of time [14:05] man, the barbecue is filling with water [14:05] Myrtti: I guess it depends on local terrain [14:05] Myrtti: if you had it totally flat to sea level to the west you might have the sun for another two hours [14:06] gordonjcp: I tried to cook a pizza on a bbq before, rest assured it ended up nearly burning the house down. [14:06] The oven was broken. [14:06] Burning the shed down even. [14:06] jutnux: I thought about decamping to one of the farm sheds [14:06] maybe I'll go to B&Q and get a tarpaulin [14:06] Good idea. [14:11] [Dan Fish] Recycle, Recycle, Recycle - http://www.ossmedicine.org/uncategorized/11/recycle-recycle-recycle/ [14:16] jutnux: you asked if anyone has a tablet, i have an ipad and an asus transformer on the way [14:17] afternoon all [14:17] yo [14:20] afternoon popey [14:32] popey: Is the transformer any good? [14:33] Never mind, you don't have it. [14:33] Hahaha. [14:35] dunno, ask me in two days ☺ [14:35] I shall. [14:35] I'm getting an Archos 101. [14:40] Toast sandwich is calling me, brb. [14:48] Back [14:55] Nom. [15:04] how do I know if I'm using 802.11n or something else? [15:04] from the Bit Rate iwconfig gives? [15:08] Myrtti: "iw wlan0 link" will tell you I think [15:09] when is usc going to price in gbp? [15:13] MartijnVdS: I get the same information I got from iwconfig [15:14] * Myrtti checks wikipedia [15:14] Myrtti: I don't think there's really a "connection is 802.11n" flag then -- it's just all implicit based on connection speeds (and modulations) [15:14] Myrtti: but I've been known to be wrong in matters of wifi :) [16:19] yo! === Lcawte is now known as Lcawte|Away === Lcawte|Away is now known as Lcawte [17:49] alright, putting ubuntu on my macbook pro looks like too much work :/ [17:54] insert cd, boot from cd, do install [17:54] thats what I did [18:05] popey: when critical things like wireless don't work, i wonder if it's worth the effort :P [18:05] which mbp? [18:06] 8,1 [18:06] what wifi card does it have? [18:06] broadcom ? [18:06] checking [18:06] BCM43xx (broadcom) [18:06] https://help.ubuntu.com/community/MacBookPro8-1/Natty#Wireless [18:06] yeah, looks annoying [18:07] will have a look, but afk for the minute [18:07] thanks popey [18:07] np [18:10] huu [18:11] meh [18:11] I'm a bit annoyed with 11.10 having 3.0 kernel :-< [18:11] all the instructions to get the tablet working as it should are for 11.04 or 2.x kernels [18:15] don't know should I do something with http://www.broadcom.com/support/crystal_hd/ or not [18:24] hm [18:25] linux-firmware-nonfree seems to have it already [18:26] Myrtti: which tablet? exopc? [18:29] not much supports crystal HD though, i think xbmc had work done for it [19:14] gord: confusing information: freedesktop.org claims vaapi supports it, and that several players support vaapi [19:15] AND WHY DOESN'T ANY VIDEOLAN'S WEBPAGE WORK [19:15] garrrhghghghghg [19:18] ack that is confusing, well maybe things will work great :) [19:19] thank deity for text-only google cache [19:19] ♥ [19:19] google.com/latitude is 404'ing here, :( [19:19] brobostigon: didn't they replace that with Plus? [19:20] MartijnVdS: it worked yesterday. and i havent heard anything of that happening, if so, how do i access it? [19:20] They might just have messed something up [19:21] more than likely. === Lcawte is now known as Lcawte|Away [19:22] ok, what's the difference between libva-glx1, libva-tpi1 and libva-x11-1? [19:23] I imagine the glx one is for accelerated environments and the x11 one doesn't depend on anything more than a "2D capable" graphics card, Myrtti. [19:24] works now, much better. [19:24] brobostigon: ah cool, I just tested and it works for me now too [19:24] dwatkins: if you could see my face right now, you could be greeted by a blank stare [19:24] dwatkins: who knows what happened, maybe dns update issue? [19:25] so if I've got Unity running just fine and compositing works etc, I could run, say, the glx one? [19:25] Myrtti: apparently the payware fluendo codec pack supports vaapi [19:25] Myrtti: I suspect so, yes, especially if you have nvidia or ati drivers installed [19:25] popey: I know [19:26] I'm not ready to part for the amount of money they are asking just to get HD video if I can try other tricks first [19:27] HD video is the same resolution my monitor has ten years ago. [19:27] Granted my computer couldn't play fullscreen video at that rate back then, but still. [19:28] evening all [19:28] good evening AlanBell [19:31] Good evening AlanBell [19:31] Myrtti: got a link to tech specs of that tablet? [19:32] hohum. [19:32] I give up [19:32] popey: sure, I'll find a link. [19:33] https://wiki.ubuntu.com/ExoPC%20-or-%20WeTab%20multi-touch%20tablets [19:33] evening all [19:33] the irony of the location of that list doesn't escape me [19:34] supports 64-bit... ho hum [19:34] oh well, I was going to reinstall sometime soonish anyway [19:35] oh, its the wetab [19:35] * mgdm is reading http://www.reddit.com/r/linux/comments/mi80x/give_me_that_one_command_you_wish_you_knew_years/ [19:35] lots of nice bash/zsh trickery [19:36] popey: wetab with the CrystalHD and 64GB SSD [19:40] just asking a friend who works for Canonical if he'd be able to do anything if I can somehow get him one [19:40] Tampere has a high frequency of these things after Intel AppUp event in April [19:43] wow, they're hideous inside [19:47] dear banshee, if you take 349% of my CPU and stay there you will be killed. http://people.ubuntu.com/~alanbell/fear%20the%20banshee.png [19:48] mattt: https://plus.google.com/u/1/100568396676405064966/posts/2yqi7hQiH8H [19:48] timing ☺ [19:49] Good evening peeps :) [19:51] pip pip [19:51] Afternoon naps are a great [19:51] Am I getting old? [19:58] * AlanBell is done with banshee and tangerine [19:59] forked-daapd and rhythmbox work fine [20:00] Rhythmbox \o/ [20:03] Spotify \o/ [20:03] \o/ Spotify [20:03] updating xserver from edgers... mmmmmm feeling a bit scared of "Do you want to continue [Y/n] [20:04] I don't know if I do [20:04] It would be interesting if apt-get were to say "I'm feeling a bit scared about this. Do you want to continue [Y/n]" [20:05] Or just "I'm sorry, I can't do that, Dave." [20:05] which you could then override by running with sudo... [20:05] "Daisy, Daisy" [20:06] "Give me your answer do..." [20:07] ahahhahah "Apple's iPhone assistant, Siri, repeats part of the chorus when prompted to sing a song." [20:08] popey: 10-4 on the link, thank you [20:18] bigcalm: popey so are you running spotify under wine? [20:18] or the premium version for Linux? === webpigeon is now known as Guest45578 [20:19] * BigRedS votes for spotify in rhythmbox === Guest45578 is now known as webpigeon [20:23] AlanBell, the linux native version now works with free accounts [20:23] oh, I had a look yesterday and it didn't seem to, said they couldn't reliably play adverts in it or something [20:23] im still running it under wine though on jolios [20:24] oh. well ive not tried it. i read it did just recently [20:24] I think I am fine with just my CDs [20:24] I haven't listened to any of them for about 10 years [20:27] hello! [20:28] ivanka: \o/ [20:28] how is the bike going? [20:28] hello AlanBell! [20:28] Brilliant - am in Panama [20:28] got a hat? [20:28] finally finally managed to get a stable enough connection to upgrade :-) [20:28] no hat :( [20:28] seen the canal? [20:28] yup - very very interesting [20:28] * AlanBell has now fully run out of panama knowledge [20:29] http://fosdem.org/2012/ 75 days to FOSDEM [20:29] AlanBell: don't worry, I think that is all there is to it [20:29] ivanka: you're back [20:29] AlanBell: apart from lovely nature and tropical type stuff [20:29] * czajkowski hugs ivanka [20:29] czajkowski: not back - in Panama - but online :-) [20:29] tease! [20:30] Wanting some help though, my webcam has stopped working and I can't find anything in the forums that looks useful - who is good to ask? [20:30] czajkowski: sorry to be a tease [20:32] ivanka: asked in -desktop for some help, but tis the weekend so not many alive [20:32] what webcam? [20:32] czajkowski: ok - will add - but just noticed that it started working... [20:32] * ivanka hangs head in an embarrassed way [20:33] meh happens to us all [20:33] at least it's working [20:33] czajkowski: yeah [20:33] best go and try my mum again :-) [20:33] cool [20:33] take care remember to blog :) [20:34] czajkowski: you not checking bootsboatsandbikes.co.uk? [20:34] czajkowski: hang on - going to reboot [20:36] eh no [20:36] feck was checking your blog [20:36] AlanBell: I have the expensive account and run the native client. Didn't know it didn't work for free accounts [20:37] ohhhh lotta reading to catch up on [20:42] not sure if I get on well enough with music any more to pay for it === SWAT__ is now known as SWAT [20:43] AlanBell: since you're there [20:43] would you happen to know a trick to reset the location of onboard? [20:43] oh dear, it isn't off screen to the right is it? [20:43] oh yeah. [20:44] :( [20:45] can't see 0 or z :-( [20:46] bug 885608 [20:46] Launchpad bug 885608 in onboard (Ubuntu) "if you manage to get onboard move button offscreen you can't get it back" [Undecided,Fix committed] https://launchpad.net/bugs/885608 [20:46] turn off force to top [20:47] if that doesn't work I can give you a hack to the SVG layout to make one of the buttons on the left into a move button [20:48] phew [20:48] Myrtti: did you see the model m layout got merged in? [20:48] that was a relief [20:48] AlanBell: I did, and I had a hearty laugh [20:48] and the typist layout I did [20:52] ooh it now has an option to autohide when not editing text [20:53] which works [21:07] Anybody having problems with twitter tonight?# [21:07] nope, but I use tweetdeck rather than twitter page [21:08] Seems a bit flaky at the minute, website timing out, gwibber & polly losing connection [21:10] dont like gwibber either [21:17] !ping | AlanBell [21:17] AlanBell, please see my private message [21:18] Ding dong [21:18] bit of irssi fixing [21:19] hilight window had got all messed up and some lines at the bottom of the screen were not working right, really odd [21:22] AlanBell: Did you join a new channel while you where in your hilight window? [21:22] don't think so, it seemed stranger than when that happens [21:48] This is making me want to play Zelda http://open.spotify.com/track/6sZmgTsyiF9ObnEniMISIc [22:12] [Jono Bacon] Ubuntu Appreciation Day - http://www.jonobacon.org/2011/11/20/ubuntu-appreciation-day/ [22:16] bought a laptop off a company in London, the touch screen was DOA so I sent it back, it's been 3 months and they havn't returned the laptop or my money. Any suggestions on what the next move is? :( [22:17] they keep making excuses, first it was "The touch screen is an optional extra" then it was "Our suppliers shipment is held up" then it was "The manager has gone on Holiday to get married and nobody has authority to order parts" then "The manager extended his holiday" -.- [22:18] start quoting regulations [22:18] Distance Selling Act might be relevant [22:19] somehow I don't think quoting regulations will help, they arn't disputing that they need to do it, they are just making excuses as to why they can't do it [22:19] that doesn't change the law [22:20] Trading Standards too [22:20] a failure of their organisational skills shouldn't require that you're left otu of pocket [22:20] Tell them you want it fixed and returned within X days or a full refund [22:23] what's a good X, 7? [22:23] sounds fair [22:29] Working days? [22:30] Oh, good evening peeoples [22:31] Azelphur: tell the manufacturer?I bought an ASUS laptop which has some dead pixels on the display, I sent it back to the company I bought it from and they refused to do anything, so I sent it to the manufacturer - they replaced the screen (or at least the panel) and gave me a hair trapped just under the camera [22:31] I'd ask them to just send it back so you can send it on to the manufacturer, Azelphur. [22:31] dwatkins: it's a refurb [22:32] ah === Mattb90_ is now known as Mattb90