| apollo13 | zed: can you see what's wrong with eshu? | 11:47 |
|---|---|---|
| zed | i'd like to, but I can't login | 12:06 |
| apollo13 | zed: are you on irc.online.net? | 12:06 |
| zed | yes i am, but i'm idling | 12:07 |
| zed | i have access to the console | 12:07 |
| apollo13 | I am talking to the staff in #online there | 12:07 |
| apollo13 | zed: they ask to create a ticket, can you do that? | 12:07 |
| apollo13 | zed: and is it possible that you give me access to the console + ticketsystem? | 12:07 |
| apollo13 | zed: did you find anything? | 12:26 |
| zed | apollo13: i'm looking into it | 12:27 |
| apollo13 | great thx | 12:27 |
| zed | but i can't either contact the machine in rescue mode, and running the hardware diagnostic doesn't work | 12:29 |
| apollo13 | maybe the dedibox staff can help you (the suggested to open a ticket after all ;)) | 12:30 |
| zed | yep that's what i've done | 12:32 |
| apollo13 | hmm let's see how fast they are :) | 12:32 |
| zed | well, we do not have premium support :) | 12:32 |
| apollo13 | either way, it would be great if you can send me the access data for this stuff so we don't have to bug you | 12:33 |
| zed | apollo13: i'd like to but it seems like there's some restriction to whom is authorized to login (based on ip addresses) | 12:38 |
| apollo13 | zed: I have static ip addresses if that's a requirement :) | 12:39 |
| zed | ok, i'll check the management console | 12:40 |
| zed | apollo13: they're checking the server | 13:33 |
| apollo13 | great | 13:33 |
| zed | they provided us with a replacement on a new generation "Dedibox" since this old generation (eshu) is going to be retired in the meanwhile | 13:33 |
| apollo13 | does this mean we have to set it up again? | 13:35 |
| zed | well yes, but i hope at least they can bring eshu back up so that we can get our data | 13:35 |
| apollo13 | :/ | 13:36 |
| apollo13 | zed: any news? | 15:51 |
| zed | apollo13: not yet, they asked for a kvm in order to see the real origin | 15:54 |
| apollo13 | real origin of what? | 15:54 |
| zed | of what's causing the machine not to boot | 15:56 |
| apollo13 | k, so there are chances that the maschine is okay ;) | 15:56 |
| apollo13 | so we could migrate to the new machine without any rush | 15:56 |
| zed | yes | 15:57 |
| encbladexp | zed, some news about eshu? | 21:37 |
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